2013 Post-graduate Diploma "Quality Management", SAQ Qualicon Olten, Switzerland

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1 Profile Stéphane Plattner Senior Consultant EDUCATION PROFESSIONAL TRAINING SPECIAL ACTIVITIES 2013 Post-graduate Diploma "Quality ", SAQ Qualicon Olten, Switzerland 2007 Post-graduate Diploma "Principles in Banking", College of higher Education AKAD Zürich 1995 Master in Psychology, Philosophy and IT, University of Zürich 1985 Baccalaureate, Basel, CH 2015 Visual Facilitating Workshop Prosci Change Certification 2014 COBIT 4.1 Foundation 2011 PMI Project Professional (PMP) 2008 Project Principles 2003.NET Workshop 1997 Microsoft Certified Professional (Windows NT Server, IIS) Microsoft MVP for IIS and Webserver Page 1 of 8

2 LANGUAGES CORE SKILLS German (native language) English (very good spoken and written knowledge) French (good spoken and written knowledge) Latin (basic knowledge) Project (IT / Business) User Requirements IT Test Business Analysis Process Organizational Change BUSINESS EXPERIENCE Program and Project Project in complex and distributed infrastructure and application delivery projects Process & Organizational Development Development and realization of Business Workflows and IT implementation concept for a finance business unit Implementation of high-security Data and Archiving solution in banking area Design and implement Mobile Workforce based on SAP Compliance Design and Implementation of GMP-compliant Trainings Solution Design and Implementation of ISO9001-compliant Document Solution Establishing multi-tier data protection System Development Business Process Modelling Gathering and documenting of requirements Performance Measurement Project cost and budget controlling Project Time and Quality controlling Performance monitoring of external service partners Page 2 of 8

3 METHODS AND TOOLS Program and Project Process & Organizational Development PMI PMBOK Six Sigma BPML RASCI ITIL USM Performance Measurement SWOT Analysis Compliance ISO 9001 System Development V-Model INDUSTRIES KPI Measurement GxP (Life Science) and SOX COSO EFQM UML C, Java JavaScript, PerlScript VB, VBA, VB Script Oracle, MS-SQL, MySQL Life Sciences, Finance, Industrial Production, Facility s Page 3 of 8

4 PROJECT EXPERIENCE Compliance Annex ongoing Assure compliance to new EU GMP Annex 16 in certification process of medicinal product, Project especially the role of the Qualified Person. Global Swiss healthcare Project charting Business analyses Process management Requirements management IT liaison management Stakeholder management Project Positioning Fixing & PMO Setup Project Project setup for the implementation of an organizational project in the areas Quality Assurance and Quality Control in the pharmaceutical production. Global Japanese pharmaceutical Business Analyst Development of project charter Business analysis Financial analysis Requirements management Stakeholder management Setup PMO Spare part management in GMP area Implementation of JIT spare part and operational material management for Project pharmaceutical production. Global Swiss healthcare Development of project charter Business analysis Requirements management Project management for building refurbishments Design warehouse logistics of external contractors Budget responsibility for 1.2 MCHF Page 4 of 8

5 Skills Development of an IT Solution to manage and execute GMP-trainings for employees providing technical services in regulated areas. Project, Business Analysis Program Manager Business analysis Requirement management Compliance management Coaching of junior PM Quality Develop and implement an IT solution for a document management system to comply with ISO 9001 requirements. Project, Business Analysis, IT Development Innovation Business analysis Process design IT development of document management tool Rollout and training Develop and implement a Continuous Improvement Process to activate the innovation potentials of the employees. Project, Rollout Program Manager Process design and implementation Process training management Process monitoring and controlling Project Develop a concept for a service desk in a craftsman s business environment. The service desk is based on ITIL and Universal (USM). Development of project charter Process design Development of concept and feasibility Page 5 of 8

6 Workforce Project Develop and implement mobile workforce and service management by connecting service technicians with ERP-system using mobile devices. Development of project charter Process design Development of concept and feasibility Tool evaluation Managing RfPs for external providers Project Project Due to the demolition of buildings almost 400 workplaces, incl. various craftsman s workbenches, had to be relocated, while ensuring business continuity had to be guaranteed. Evaluate alternative locations, incl. cost estimations Plan, execute and control more than 30 physical relocations of workplaces of external providers for various building refurbishments Budget responsibility for 3.2 MCHF Solution Project, Rollout, Data Implement a data management system for high sensitive data based on highest possible security and safety standards, incl. the construction of a data center and the rollout of the technical solution. Global Swiss financial services Requirement management Business analysis Project planning Monitoring and controlling development process Test management (Module-Test and UAT) Training management Managing the construction of data center in Luxemburg Managing the system rollout Budget responsibility for 4 MCHF Page 6 of 8

7 Solution Data, Project Maintenance and further development of a data management system for high sensitive data based on highest possible security and safety standards on decentralized systems. Global Swiss financial services Solution Manager Requirement management Business analysis Monitoring and controlling IT development Test management (Module Tests and UAT) Training management Managing several IT rollouts (4 p/a) on decentralized systems IT-platform management Budget responsibility for 1.5 MCHF p/a Solution Document Archiving Maintenance and further development of an electronic document archiving system for high sensitive data based on highest possible security Global Swiss financial and safety standards on decentralized systems. services Requirement management Solution Manager Business analysis Test management (Module-Tests and UAT) Training management Managing several IT rollouts (4 p/a) on decentralized platforms IT platform management Budget responsibility for 1.5 MCHF p/a IT Project IT Consultant, IT Develop a management tool for small to medium sized projects based on customer PM processes and methods. Migration of data from various PM tools into one single source. Swiss Telecom Company Requirement management Business analysis Transformation of business processes into IT processes Develop tool and implement further enhancements Page 7 of 8

8 IT Consulting IT Replacement of paper-based business process workflows with electronic, web-based workflows. Development and implementation of new electronic workflows Local M&A Company IT Manager Requirement management Business analysis Business process redesigning Tool development and implementation Provide and maintain IT platform IT Consulting IT Development and implementation of a web based portal for personalized and customized access to various information and data resources within the corporate network. F. Hoffmann-La Roche AG Process design and IT transformation IT Development of system and future enhancements End user training IT Consulting IT Development and implementation of a system for managed access to electronic scientific journals available on internet, incl. license management and usage monitoring. Global Swiss healthcare Process design and IT transformation IT development of system and future enhancements End user training IT Consulting IT Development Development and implementation of various websites on the corporate intranet for various R and D departments and projects of a multinational Global Swiss healthcare pharmaceutical in Switzerland. Development of web design Realization of webpages Implementation of websites on corporate intranet Page 8 of 8

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