SESSION 108 Wednesday, March 25, 10:15 AM - 11:15 AM Track: Industry Insights

Size: px
Start display at page:

Download "SESSION 108 Wednesday, March 25, 10:15 AM - 11:15 AM Track: Industry Insights"

Transcription

1 SESSION 108 Wednesday, March 25, 10:15 AM - 11:15 AM Track: Industry Insights Control Shift: How Cloud Computing Is Changing Everything Hank Marquis Practice Director, Cloud, Global Knowledge Session Description The cloud has changed the business model, which has, in turn, forced IT operating systems, and even IT job roles, to adapt and change. In this session, attendees will examine the changing roles inside and outside of IT: networking, support, administration, application development, business analysis, project management, and even customers. With social, mobile, analytics, and cloud (SMAC) trends causing technologyand managerial issues, this session will consider onboarding, career development, and advancement. Find out how to not only remain relevant but also prosper in a cloudbased world. (Intermediate) Speaker Background Hank Marquis was working with cloud services before they were called the cloud. For nearly twenty years, Hank has worked to improve service delivery for a wide variety of service providers and their customers. He specializes in the changes required of IT to seamlessly move to the cloud.

2 Session 108: Control Shift - How Cloud Computing Is Changing Hank Marquis, Practice Leader, Cloud Computing, Global Knowledge ITIL Service Strategy Reviewer, ITIL Service Catalog author and examiner APMG Examiner, EXIN Council Member, itsmfusa committee member 29 Years IT Experience, Technician to CIO PhD Organizational Leadership-ICT Charted Fellow British Computer Society (FBCS, CITP) ITIL, ISO-20000, COBIT, Six Sigma, Project Management Certifications

3 We re Going to Cover Five Big Ideas 1. Digital Business 2. CAMS (Cloud Analytics Mobility Social) 3. What CAMS Means to IT 4. Changing Jobs, Skills and Responsibilities 5. How You Can Prepare for CAMS Transformation is the word of the day, and digital business is what s causing all the commotion. DIGITAL BUSINESS

4 Cloud/CAMS is Changing Our Business and IT Models Changing Business Model Cloud Business Agility, Economics of scale, Globalization, Competitiveness Analytics Discovering value through patterns and predictions, SEO, SEM Mobility Value through micro-moments, Geo-tagging, All Channel Experience Social Social Media Engagement, Connected Customers, Collaboration Changing IT Model Cloud Computing The engine underneath social, mobile and big data analytics Analytics (Big Data) Business intelligence analytics spearheading predictive strategies Mobility How workers want to be access their systems and data from anywhere, on any device (mobile, desktop, tablet) Social How people want to work real-time collaboration affects retention, hiring, productivity, succession/promotion, generational Source: Capgemini Changing Business Models Change IT Changing Business Model Cloud Business Agility, Economics of scale, Globalization, Competitiveness Analytics Discovering value through patterns and predictions, SEO, SEM Mobility Value through micro-moments, Geo-tagging, All Channel Experience Social Social Media Engagement, Connected Customers, Collaboration Changing IT Model Cloud Computing The engine underneath social, mobile and big data analytics Analytics (Big Data) Business intelligence analytics spearheading predictive strategies Mobility How workers want to be access their systems and data from anywhere, on any device (mobile, desktop, tablet) Social How people want to work real-time collaboration affects retention, hiring, productivity, succession/promotion, generational Source: Capgemini

5 Capability Digital Masters Like Financial Services and Retail Have Already Adapted. Leadership Cloud Analytics Mobility Social CAMS (CLOUD ANALYTICS MOBILITY SOCIAL)

6 Cloud is No Longer the Future of IT. Virtual Data Center Business Analyst PaaS Cloud Operating System API API Storage Compute DevOps Network Project Mgmt Service Mgmt Compliance/Governance Platform as a Service is the New App Development and Integration Business Analyst All major vendors offering PaaS PaaS Cloud Operating System Virtual Data Center API API Storage Compute DevOps Network Project Mgmt Service Mgmt Compliance/Governance

7 Infrastructure as a Service is already in The Arsenal of Most IT Shops Business Analyst All major vendors offering PaaS PaaS Cloud Operating System Virtual Data Center API API Storage Compute DevOps Network Project Mgmt Service Mgmt Compliance/Governance IaaS 75% of enterprises running production in cloud Software as a Service is the Predominant Model for all Software Business Analyst All major vendors offering PaaS PaaS Cloud Operating System Virtual Data Center API API Storage Compute DevOps Network Project Mgmt Service Mgmt Compliance/Governance IaaS 75% of enterprises running production in cloud SaaS 85% of all new software

8 Data Analytics is What s Driving Digital Business, and the Changes in IT. Mobile isn t about Phones, it s How We Want to Be.

9 Social Refers to How We Want to Work Inside and Outside the Enterprise Within Enterprise Remote Workers Virtual Teams Collaboration Peer-Peer Support External to Enterprise Customer engagement Social features in products Mobile versions Community building Social Refers to How Our Customers Want to Be Outside the Enterprise Within Enterprise Remote Workers Virtual Teams Collaboration Peer-Peer Support External to Enterprise Customer engagement Social features in products Mobile versions Community building

10 Changing Business Models Changes IT Operating Model WHAT CAMS MEANS TO IT IT is No Longer Simply A Department Provides shared service functionality to the entire organization Impacts effectiveness and efficiency of all departments Ensuring effective and efficient investments Consideration of full lifecycle management Understanding and leveraging technology advancements

11 IT Has To Act As Internal Consultant On Technology Provides shared service functionality to the entire organization Impacts effectiveness and efficiency of all departments Ensuring effective and efficient investments Consideration of full lifecycle management Understanding and leveraging technology advancements A Shift to Supporting the Browser not the Hardware BYOD Cloud Services

12 IT Has Near Total Control Over Legacy IT Networks Servers Operating Systems Storage Deployed Application Settings Nothing as a Service control limited control no control Cloud IaaS Takes Away Control Over Networking and Computing Hardware Networks Servers Operating Systems Storage Deployed Application Settings Infrastructure as a Service Nothing as a Service control limited control no control

13 PaaS Removes OS and Storage Management Networks Servers Operating Systems Storage Deployed Application Settings Platform as a Service Infrastructure as a Service Nothing as a Service control limited control no control SaaS Removes Everything But Access and Some Settings. Networks Servers Operating Systems Storage Deployed Application Settings Software as a Service Platform as a Service Infrastructure as a Service Nothing as a Service control limited control no control

14 Shifting Control Over IT Resources Shifts What IT Organizations Must Do Goal Traditional IT Cloud IT Environments What do this mean to you? Operations and Uptime Service Delivery Must demonstrate ROI It Shifts IT Away from Support and Towards Facilitating Business Outcomes Goal Traditional IT Cloud IT Environments What do this mean to you? Operations and Uptime Service Delivery Must demonstrate ROI Impact Support Business Impacting Must align with business needs

15 It Changes How IT Must Staff, Train and Operate Goal Traditional IT Cloud IT Environments What do this mean to you? Operations and Uptime Service Delivery Must demonstrate ROI Impact Support Business Impacting Must align with business needs Organizational Structure Specialization and silo s Multi-disciplinary, converged teams Need broad understanding of multiple technologies It Means IT Needs to Change How It Delivers Support Goal Traditional IT Cloud IT Environments What do this mean to you? Operations and Uptime Service Delivery Must demonstrate ROI Impact Support Business Impacting Must align with business needs Organizational Structure Control Specialization and silo s IT provisions and manages end-user devices Multi-disciplinary, converged teams Self-provisioning and BYOD Need broad understanding of multiple technologies Less focus in IT on device maintenance

16 Changing Business Models Changes IT Operating Model CHANGING JOBS, SKILLS AND RESPONSIBILITIES The Current Role of an IT Professional Is Deeper, Rather than Wider, I Shaped. Network Engineer Application Developer System Administrator Service Desk Analysts Enterprise Architect Service Manager

17 New IT Roles Will Emerge That are T Shaped Wider. Cloud Engineer Cloud Support Analyst Cloud Developer Cloud Security Pro Cloud Administrator Cloud Service Manager Network Engineer s Will Become Cloud Engineers. Description Perform the implementation, operational support, maintenance and optimization of network hardware, software and communication links of the cloud infrastructure. New Skills Heavy analytical skills coupled with deep technology knowledge. Broad understanding of technology and systems. Capacity management, planning, demand forecasting, and trending analysis. Cloud and virtualization essentials, virtualized infrastructure. Current Skills Expertise in networking hardware, protocols, ex. CCNA etc Understanding of new Cloud terms

18 New Role: Cloud Engineer Description Perform the implementation, operational support, maintenance and optimization of network hardware, software and communication links of the cloud infrastructure. New Skills Heavy analytical skills coupled with deep technology knowledge. Broad understanding of technology and systems. Capacity management, planning, demand forecasting, and trending analysis. Cloud and virtualization essentials, virtualized infrastructure. Current Skills Expertise in networking hardware, protocols, ex. CCNA etc Understanding of new Cloud terms Security Professionals Will Expand to Take on Cloud Responsibilities. Description Responsible for for all aspects of security for the organization s cloud solutions, and helps identify and mitigate possible risks Works closely with the organization to understand their needs and potential risks New Skills Understanding of cloud terminology and security models Work with business to allow greater access to services without compromising the security of the company Current Skills Understanding of enterprise network security and services offered

19 New Role: Cloud Security Engineer Description Responsible for for all aspects of security for the organization s cloud solutions, and helps identify and mitigate possible risks Works closely with the organization to understand their needs and potential risks New Skills Understanding of cloud terminology and security models Work with business to allow greater access to services without compromising the security of the company Current Skills Understanding of enterprise network security and services offered Developers Become Cloud Developers, and That Means PaaS and Mobile. Description Design and develop application software. New Skills Cloud development: PaaS, LAMP/Python, Ruby, AJAX, HTML, XML, REST API, cloud networking & operating system API s. DevOps, Cloud Essentials, Virtualization Essentials, Virtual Machines, cloud system management tools, Orchestrations Tools, heightened security and distributed architecture of platforms. Current Skills Java, C programming languages. Oracle, SQL, MySQL etc

20 New Role: Cloud Developer Description Design and develop application software. New Skills Cloud development: PaaS, LAMP/Python, Ruby, AJAX, HTML, XML, REST API, cloud networking & operating system API s. DevOps, Cloud Essentials, Virtualization Essentials, Virtual Machines, cloud system management tools, Orchestrations Tools, heightened security and distributed architecture of platforms. Current Skills Java, C programming languages. Oracle, SQL, MySQL etc Support Analysts/Agents To Cloud Analysts Description Support remote workers, BYOD at a variety of locations Support service provisioning using multiple configurations and technologies New Skills Additional skills required, to support multiple technologies in multiple configurations in multiple environments including virtual Enhanced communications, troubleshooting and relationship skills Current Skills Foundational Help/Service Desk Skills

21 New Role: Cloud Support Analyst Description Support remote workers, BYOD at a variety of locations Support service provisioning using multiple configurations and technologies New Skills Additional skills required, to support multiple technologies in multiple configurations in multiple environments including virtual Enhanced communications, troubleshooting and relationship skills Current Skills Foundational Help/Service Desk Skills Transformation is the word of the day, and digital business is what s causing all the commotion. HOW YOU CAN PREPARE FOR CAMS

22 Evolution of IT Jobs: You ve Got To Keep Changing With Market Jack/Jill of all trades Specialist (Messaging and Security) Jack/Jill of all trades + Supplemental knowledge in new areas The New IT Professional Must be Business-Minded and Multi-Disciplinary People: Leadership & Communications Skills Technology: Technical expertise +baseline technical knowledge in new areas Process: Business Processes, ITIL Foundations, Vendor Management

23 Good News: Current IT Skills are Valid Leadership & Communication Skills + Skill Sets Business Process + Skill Sets Technology + Broaden Technical Baseline Skill Set Critical Skills Development: Leadership and Communication Leadership Active Leadership Strategic Decision Making Communication Communicating for Clarity Assertive Communication Presentation Skills Conflict Resolution Influence & Change Management The Power of Influence in the Workplace Leading Transformation Consultative Skills

24 Critical Skills Development: Business Processes Methodologies ITIL Foundations Cloud Essentials Project Management IT Project Management Risk Management Vendor Management Critical Skills Development: IT Cross-Training Networking Infrastructure, Virtualization Security BYOD, firewall, policy, VPN Software Development Mobile, HTML 5, Java

25 Recommendations on using your new skills. SUMMARY Major Areas & Your Opportunities More cross-functional less-technical skills + leadership & communication skills IT Professional Business Analysis Project Management Application Developers Business Intelligence Management HR, marketing, sales

26 IT Workers in = Cross Functional Specific combinations of tech skills, like cloud administrators who possess a variety of different skill sets around systems administration, virtualization, storage and network administration Ex. traditional programming and analytical backgrounds + knowledge of statistics and creative problem-solving skills Ex. developing e-commerce applications based on social media, focused on a functional business domain based with a keen understanding of the industry and the customer Tremendous Opportunity for US! (multiple) Technical Skills x Social Skills CAMS Requires and uses existing technologies & skills Introduces new technologies & new tech skills Requires additional leadership and business skills Affects the entire current IT organization Brings us to new places: HR, Finance, and BI Wonderful time to be working in IT

27 Thank you for attending this session. Don t forget to complete an evaluation

Take Your Rocket U2 Apps Mobile with Rocket LegaSuite. Greg Mummah, Product Manager Rocket Software

Take Your Rocket U2 Apps Mobile with Rocket LegaSuite. Greg Mummah, Product Manager Rocket Software Take Your Rocket U2 Apps Mobile with Rocket LegaSuite Greg Mummah, Product Manager Rocket Software Greg Mummah Product Manager Managed application modernization team at municipal government software vendor

More information

Virtualization - Adoption

Virtualization - Adoption Virtualization - Adoption Virtualization - Hypervisors Multiple Hypervisors within data center Virtualization Challenges 1. Application performance 2. Security 3. VM sprawl 4. Licensing costs 5. Stuck

More information

SESSION 703 Wednesday, November 4, 9:00am - 10:00am Track: Advancing ITSM

SESSION 703 Wednesday, November 4, 9:00am - 10:00am Track: Advancing ITSM SESSION 703 Wednesday, November 4, 9:00am - 10:00am Track: Advancing ITSM Optimizing ITSM for Cloud Computing Reginald Lo Director, Accelerate Management, VMware rlo@vmware.com Session Description Organizations

More information

ITIL's IT Service Lifecycle - The Five New Silos of IT

ITIL's IT Service Lifecycle - The Five New Silos of IT The workable, practical guide to Do IT Yourself Vol. 4.01 January 1, 2008 ITIL's IT Service Lifecycle - The Five New Silos of IT By Rick Lemieux In my last article I spoke about IT s evolution from its

More information

Management for the Mobile-Cloud Era

Management for the Mobile-Cloud Era Management for the Mobile-Cloud Era Sajai Krishnan VP Product Marketing Cloud Management Business Unit September 10, 2014 2014 VMware Inc. All rights reserved. Mobile-cloud Era - The CIO paradox New expectations

More information

BEDIFFERENT A C E 2 0 1 2 I N T E R N A T I O N A L

BEDIFFERENT A C E 2 0 1 2 I N T E R N A T I O N A L Copyright 2012 Aras. All Rights Reserved. BEDIFFERENT A C E 2 0 1 2 I N T E R N A T I O N A L Copyright 2012 Aras. All Rights Reserved. ACE 2012 I N TERNATIONAL Leveraging the Cloud Rob McAveney Director

More information

SESSION 605 Thursday, March 26, 2:45 PM - 3:45 PM Track: Metrics and Measurements

SESSION 605 Thursday, March 26, 2:45 PM - 3:45 PM Track: Metrics and Measurements SESSION 605 Thursday, March 26, 2:45 PM - 3:45 PM Track: Metrics and Measurements Managing Cloud Service KPIs Hank Marquis Practice Director, Cloud, Global Knowledge hank.marquis@globalknowledge.com Session

More information

ITIL 2015 and Beyond: Six Trends Driving Transformational Change in IT Best-Practices

ITIL 2015 and Beyond: Six Trends Driving Transformational Change in IT Best-Practices ITIL 2015 and Beyond: Six Trends Driving Transformational Change in IT Best-Practices The Landscape of IT Services Provision is Changing! Customers and users are demanding a higher level of customer service

More information

Company Overview. Enterprise Cloud Solutions

Company Overview. Enterprise Cloud Solutions 2016 Company Overview Enterprise Cloud Solutions ENTERPRISE CLOUD SOLUTIONS Unitas Global utilizes leading cloud technologies to optimize enterprise IT environments. By designing, deploying, and managing

More information

BEDIFFERENT ACE G E R M A N Y. aras.com. Copyright 2012 Aras. All Rights Reserved.

BEDIFFERENT ACE G E R M A N Y. aras.com. Copyright 2012 Aras. All Rights Reserved. Copyright 2012 Aras. All Rights Reserved. BEDIFFERENT ACE G E R M A N Y Copyright 2012 Aras. All Rights Reserved. ACE Germany Leveraging the Cloud Rob McAveney Director of Product Management Aras Corp

More information

Mobility. Exploiting and Maintaining the New Face of Engagement. Huseyin Ozel CT, HP EMEA Enterprise Mobility September 2015

Mobility. Exploiting and Maintaining the New Face of Engagement. Huseyin Ozel CT, HP EMEA Enterprise Mobility September 2015 Mobility Exploiting and Maintaining the New Face of Engagement Huseyin Ozel CT, HP EMEA Enterprise Mobility September 2015 Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained

More information

Software Defined Hybrid IT. Execute your 2020 plan

Software Defined Hybrid IT. Execute your 2020 plan Software Defined Hybrid IT Execute your 2020 plan Disruptive Change Changing IT Service Delivery Cloud Computing Social Computing Big Data Mobility Cyber Security 2015 Unisys Corporation. All rights reserved.

More information

I D C V E N D O R S P O T L I G H T

I D C V E N D O R S P O T L I G H T I D C V E N D O R S P O T L I G H T L e ve r a g i n g N e x t - Generation Servi c e D e l i ve r y: T h e M o ve t o C l o ud Servi c e s November 2011 Adapted from CSC Innoventure 2011: Good Things

More information

INDUSTRY PERSPECTIVE

INDUSTRY PERSPECTIVE INDUSTRY PERSPECTIVE 1 A Brief Introduction As IT administrators and chief information officers, you face a particular challenge: facilitate the ability for your agency to work remotely, while reducing

More information

Migrating SaaS Applications to Windows Azure

Migrating SaaS Applications to Windows Azure Migrating SaaS Applications to Windows Azure Lessons Learned 04.04.2012 Speaker Introduction Deepthi Raju Marketing Technology Services Deepthi joined Smartbridge in 2005 and has over twenty years of technology

More information

Avnet's Guide to Cloud Computing

Avnet's Guide to Cloud Computing Avnet's Guide to Cloud Computing Reimagine Transform Accelerate Cloud Computing from A Z Avnet can help you reduce complexity by understanding the terminology and phrases associated with cloud computing.

More information

PLATFORM-AS-A-SERVICE, DEVOPS, AND APPLICATION INTEGRATION. An introduction to delivering applications faster

PLATFORM-AS-A-SERVICE, DEVOPS, AND APPLICATION INTEGRATION. An introduction to delivering applications faster PLATFORM-AS-A-SERVICE, DEVOPS, AND APPLICATION INTEGRATION An introduction to delivering applications faster CONTENTS 2 Introduction to PaaS 4 Private, public, and hybrid PaaS 6 Who uses PaaS? 8 DevOps

More information

SAP HANA Cloud Platform. Technical Overview Uwe Heinz

SAP HANA Cloud Platform. Technical Overview Uwe Heinz SAP HANA Cloud Platform Technical Overview Uwe Heinz The way into the Cloud 75% New IT invests 2016 are cloud based Source: IDC 2013 Report: New Enterprise IT Spend 80% New IT invests Driven by users Source:

More information

Achieve Economic Synergies by Managing Your Human Capital In The Cloud

Achieve Economic Synergies by Managing Your Human Capital In The Cloud Achieve Economic Synergies by Managing Your Human Capital In The Cloud By Orblogic, March 12, 2014 KEY POINTS TO CONSIDER C LOUD S OLUTIONS A RE P RACTICAL AND E ASY TO I MPLEMENT Time to market and rapid

More information

Specialized Training Calendar May August 2015. Training for Professionals by Professionals

Specialized Training Calendar May August 2015. Training for Professionals by Professionals Specialized Training Calendar May August 2015 Training for Professionals by Professionals Course Titles Days Fees Training Dates NETWORKING / OPERATING SYSTEMS / SERVERS Cisco Certified Network Administrator

More information

Orange County Convention Center Orlando, Florida June 3-5, 2014. Architecturing the cloud for your SAP landscape Florian Stilkerich

Orange County Convention Center Orlando, Florida June 3-5, 2014. Architecturing the cloud for your SAP landscape Florian Stilkerich Orange County Convention Center Orlando, Florida June 3-5, 2014 Architecturing the cloud for your SAP landscape Florian Stilkerich LEARNING POINTS What are the different types of Cloud Enterprise Architecture

More information

Performance Engineering and Optimizations. Database Services and Data Quality Solutions

Performance Engineering and Optimizations. Database Services and Data Quality Solutions One Stop Shop for Cloud/In-Premise Infrastructure & Support Services Cloud&/Digitization & Support E-Commerce, CRM, and Context Bound UX Databases, Mobile Data Synchronization and Quality Performance and

More information

W H I T E P A P E R E d u c a t i o n a t t h e C r o s s r o a d s o f B i g D a t a a n d C l o u d

W H I T E P A P E R E d u c a t i o n a t t h e C r o s s r o a d s o f B i g D a t a a n d C l o u d Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R E d u c a t i o n a t t h e C r o s s r o a d s o f B i g D a t a a n d C l o

More information

VMworld 2015 Track Names and Descriptions

VMworld 2015 Track Names and Descriptions Software- Defined Data Center Software- Defined Data Center General VMworld 2015 Track Names and Descriptions Pioneered by VMware and recognized as groundbreaking by the industry and analysts, the VMware

More information

SOFTWARE LIFECYCLE AUTOMATION SERVICES (DEVOPS)

SOFTWARE LIFECYCLE AUTOMATION SERVICES (DEVOPS) SOFTWARE LIFECYCLE AUTOMATION SERVICES (DEVOPS) Improve Time To Market And Software Quality EMC Global Services Capabilities Enabling Success Throughout the IT Solutions Lifecycle STRATEGIZE Provide Strategic

More information

redefining the customer experience by adding value to IT infrastructure Your business technologists. Powering progress

redefining the customer experience by adding value to IT infrastructure Your business technologists. Powering progress redefining the customer experience by adding value to IT infrastructure Your business technologists. Powering progress 2 Redefining the customer experience by adding value to IT infrastructure Services

More information

CLOUD AND AUTOMATION FOR SMBS: Simple strategies for success

CLOUD AND AUTOMATION FOR SMBS: Simple strategies for success CLOUD AND AUTOMATION FOR SMBS: Simple strategies for success Know what s good for you We ve all heard about the benefits of cloud technologies and automation, but should the estimated thousands of small

More information

Building Robust Applications l Optimizing Performance l Transforming Business

Building Robust Applications l Optimizing Performance l Transforming Business Building Robust Applications l Optimizing Performance l Transforming Business About Us Prayag Software Solutions is an India-based IT services company. Backed by 8 years of industry insight, we leverage

More information

Remote Management Services Portfolio Overview

Remote Management Services Portfolio Overview Enterprise environments today have various technologies and concerns in their network environment; from telephony, Internet, video, compute, and infrastructure, to regulatory and security management. On

More information

Cloud Computing and Data Center Consolidation

Cloud Computing and Data Center Consolidation Cloud Computing and Data Center Consolidation Charles Onstott, PMP Chief Technology Officer, Enterprise IT Services SAIC Steven Halliwell General Manager for State and Local and Education Sales Amazon

More information

COURSE BROCHURE. Cloud Technology Associate Training & Certification

COURSE BROCHURE. Cloud Technology Associate Training & Certification COURSE BROCHURE Cloud Technology Associate Training & Certification What is Cloud Technology Associate? The Cloud Technology Associate certification defines cloud computing and virtualization, and explains

More information

Oracle Cloud 25.09.14. Bjarte Drivenes Enterprise Architect. Copyright 2014 Oracle and/or its affiliates. All rights reserved.

Oracle Cloud 25.09.14. Bjarte Drivenes Enterprise Architect. Copyright 2014 Oracle and/or its affiliates. All rights reserved. Oracle Cloud 25.09.14 Bjarte Drivenes Enterprise Architect Copyright 2014 Oracle and/or its affiliates. All rights reserved. Copyright 2014 Oracle and/or its affiliates. All rights reserved. Agenda Private

More information

Moving beyond Virtualization as you make your Cloud journey. David Angradi

Moving beyond Virtualization as you make your Cloud journey. David Angradi Moving beyond Virtualization as you make your Cloud journey David Angradi Today, there is a six (6) week SLA for VM provisioning it s easy to provision a VM, the other elements change storage, network

More information

MANAGEMENT CLOUD. Manage the Modern Cloud with Oracle Management Cloud

MANAGEMENT CLOUD. Manage the Modern Cloud with Oracle Management Cloud MANAGEMENT CLOUD Manage the Modern Cloud with Oracle Management Cloud Can you relate to these issues? Are you under increased pressure to reduce time-to-market for new applications and services? Are you

More information

Beyond Spreadsheets. How Cloud Computing for HR Saves Time & Reduces Costs. January 11, 2012

Beyond Spreadsheets. How Cloud Computing for HR Saves Time & Reduces Costs. January 11, 2012 Beyond Spreadsheets How Cloud Computing for HR Saves Time & Reduces Costs January 11, 2012 Introductions Carl Kutsmode Partner at talentrise Talent Management and Recruiting Solutions Consulting firm Help

More information

Cloud Computing are you ready?

Cloud Computing are you ready? Cloud Computing are you ready? Steven Krenz ITSM Practice Lead Agenda Introduction Presentation Topics The traditional Data Center: How it compares to The Cloud Cloud Computing and IT Service Management:

More information

- Cameron Haight, Gartner

- Cameron Haight, Gartner 1 Today, there is a six (6) week SLA for VM provisioning it s easy to provision a VM, the other elements change storage, network and other infrastructure components still take the same ole effort - Cameron

More information

IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era

IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era Customer Needs and Strategies IT as a Service Emerges as a New Management Paradigm in the Software-Defined Datacenter Era Mary Johnston Turner IDC OPINION IT as a service (ITaaS) represents a fundamentally

More information

Emerging Approaches in a Cloud-Connected Enterprise: Containers and Microservices

Emerging Approaches in a Cloud-Connected Enterprise: Containers and Microservices Emerging Approaches in a -Connected Enterprise: Containers and Microservices Anil Karmel Co-Founder and CEO, C2 Labs Co-Chair, NIST Security Working Group akarmel@c2labs.com @anilkarmel Emerging Technologies

More information

Microsoft Training and Certification Guide. Current as of December 31, 2013

Microsoft Training and Certification Guide. Current as of December 31, 2013 Microsoft Training and Certification Guide Current as of December 31, 2013 Welcome to the Microsoft Training and Certification Guide. This device is intended to provide a quick, comprehensive view of our

More information

Cloud: App-Centric Scalability, Availability, Reliability and Security. Prakash Sinha, Director, Product Management October 27, 2009

Cloud: App-Centric Scalability, Availability, Reliability and Security. Prakash Sinha, Director, Product Management October 27, 2009 Cloud: App-Centric Scalability, Availability, Reliability and Security Prakash Sinha, Director, Product Management October 27, 2009 Agenda Cloud Computing Evolution Creating an Enterprise Cloud Use Cases,

More information

Technology Enablement

Technology Enablement SOLUTION OVERVIEW 1 ABOUT TECHMILEAGE Founded in 2008 / Tempe, Arizona Over 100 engagements Full range of business & technology services Software Development, Big Data, Cloud/AWS, BI, Advanced Analytics

More information

Brochure. Update your Windows. HP Technology Services for Microsoft Windows 2003 End of Support (EOS) and Microsoft Migrations

Brochure. Update your Windows. HP Technology Services for Microsoft Windows 2003 End of Support (EOS) and Microsoft Migrations Brochure Update your Windows HP Technology Services for Microsoft End of Support (EOS) and Microsoft Migrations Stabilize and secure your infrastructure Microsoft will end support for Windows Server 2003/R2

More information

Shared Services Canada. Cloud Computing

Shared Services Canada. Cloud Computing Shared Services Canada Cloud Computing Architecture Framework Advisory Committee Transformation, Service Strategy and Design January 28, 2013 1 Agenda TIME TOPICS PRESENTER(S) 09:00 9:15 Opening Remarks

More information

Master Data Management Enterprise Architecture IT Strategy and Governance

Master Data Management Enterprise Architecture IT Strategy and Governance ? Master Data Management Enterprise Architecture IT Strategy and Governance Intertwining three strategic fields of Information Technology, We help you Get the best out of IT Master Data Management MDM

More information

Managing the Challenges of Cloud Management November 7, 2013

Managing the Challenges of Cloud Management November 7, 2013 Copyright 2013 Vivit Worldwide Managing the Challenges of Cloud Management November 7, 2013 Brought to you by Copyright 2013 Vivit Worldwide Hosted by Mihai Grigorescu Vivit Chapter Leader South Africa

More information

IT SERVICE SCIENCE A FUTURE IN. IT Service Science

IT SERVICE SCIENCE A FUTURE IN. IT Service Science IT SERVICE SCIENCE A FUTURE IN IT Service Science WHAT IS SERVICE SCIENCE? IT service means different things in different contexts. It can be a function like online shopping, the delivery of a program

More information

DEMYSTIFYING THE CLOUD

DEMYSTIFYING THE CLOUD DEMYSTIFYING THE CLOUD GETTING THE MOST OUT OF OFFICE 365 & WINDOWS AZURE Pete Lee Michael Lee Aaron Saposnik Rachael Narel Agenda SWC Introduction Cloud Definition & Market Overview Solutions and Demos

More information

Innovation Session. MOBILITY Pieter Schouten. HP EMEA Software Performance Tour 2014

Innovation Session. MOBILITY Pieter Schouten. HP EMEA Software Performance Tour 2014 HP EMEA Software Performance Tour 2014 Innovation Session MOBILITY Pieter Schouten Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without

More information

Riverbed Performance Management

Riverbed Performance Management Riverbed Performance Management Messaging Framework Market trends and context Increasingly, business performance = application performance. Users rely on applications to reach customers, build products,

More information

Get Started on your Journey to the Cloud Retail Industry

Get Started on your Journey to the Cloud Retail Industry Get Started on your Journey to the Cloud Retail Industry Written in collaboration by: Vic Miles Microsoft Retail Solutions Keith Champeau Fujitsu Center of Excellence Published: December 17, 2012 2012

More information

SCADA Cloud Computing

SCADA Cloud Computing SCADA Cloud Computing Information on Cloud Computing with SCADA systems Version: 1.0 Erik Daalder, Business Development Manager Yokogawa Electric Corporation Global SCADA Center T: +31 88 4641 360 E: erik.daalder@nl.yokogawa.com

More information

Rising to the Challenge. The mid-size business and the New World of Work.

Rising to the Challenge. The mid-size business and the New World of Work. Microsoft & Scense Rising to the Challenge. The mid-size business and the New World of Work. Scense, Handelsplein 125, 3071 PR Rotterdam www.scense.com Table of contents. Executive summary...2 About Scense...

More information

Mobile and BYOD Strategy

Mobile and BYOD Strategy Mobile and BYOD Strategy Bring Your Own Device Danairat T. Certified Java Programmer, TOGAF Silver danairat@gmail.com, +66-81-559-1446 1 Agenda Introduction to Mobile Technology Mobile Computing Bring

More information

Web Cloud Architecture

Web Cloud Architecture Web Cloud Architecture Introduction to Software Architecture Jay Urbain, Ph.D. urbain@msoe.edu Credits: Ganesh Prasad, Rajat Taneja, Vikrant Todankar, How to Build Application Front-ends in a Service-Oriented

More information

Welcome to the Cloud. Cloud Market and Benefits Primer

Welcome to the Cloud. Cloud Market and Benefits Primer Welcome to the Cloud Cloud Market and Benefits Primer Welcome to the Cloud What is The Cloud A style of compu.ng in which scalable and elas.c IT- enabled capabili.es are delivered as a service using Internet

More information

MicroStrategy Course Catalog

MicroStrategy Course Catalog MicroStrategy Course Catalog 1 microstrategy.com/education 3 MicroStrategy course matrix 4 MicroStrategy 9 8 MicroStrategy 10 table of contents MicroStrategy course matrix MICROSTRATEGY 9 MICROSTRATEGY

More information

New Models for Business Alignment. Copyright 2011 EMC Corporation. All rights reserved.

New Models for Business Alignment. Copyright 2011 EMC Corporation. All rights reserved. New Models for Business Alignment 1 Priority Discussion Topics New models for Business Alignment with ITaaS Re-organizing IT to maximize the ITaaS benefits First hand lessons learned 2 Everything Architecture

More information

IT Operations Management. Intelligent. Integrated. Innovative.

IT Operations Management. Intelligent. Integrated. Innovative. IT Operations Management Intelligent. Integrated. Innovative. Who We Are We are Symphony SUMMIT. We offer intelligent, integrated, and innovative solutions for managing IT operations. Our mantra is to

More information

Brandman University. School of CCNA

Brandman University. School of CCNA Information Technology Certifications CCNA The Cisco CCNA Training Package (ICND: Parts 1 and 2) includes expert instructor-led training modules with customized presentations, practice exam simulators

More information

Accenture Development Partnerships Cloud Lessons Learned

Accenture Development Partnerships Cloud Lessons Learned Accenture Development Partnerships Cloud Lessons Learned Agenda Introducing Accenture Development Partnerships Speaking The Same Language Best Practices For Cloud Projects Project Based Lessons Learned

More information

Organizing for the Cloud

Organizing for the Cloud Organizing for the Cloud Your business is ready to reap the rewards of the softwaredefined cloud era. Is your IT organization ready to deliver? By Kevin Lees, Principal Architect, VMware Global Operations

More information

MANAGING THE MODERN DATABASE. Part I: 7 Trends in 2014 to Keep Ahead. Part II: A (NEW) Day in the Life of a DBA

MANAGING THE MODERN DATABASE. Part I: 7 Trends in 2014 to Keep Ahead. Part II: A (NEW) Day in the Life of a DBA MANAGING THE MODERN Part I: 7 Trends in 2014 to Keep Ahead 7 tech, business application and social trends affecting database management How these trends converge to affect the database and DBAs Part II:

More information

Kiefer Consulting, Inc. 2012 Job Opportunities

Kiefer Consulting, Inc. 2012 Job Opportunities Kiefer Consulting, Inc. 2012 Job Opportunities 1 Company Background Kiefer Consulting is a distinguished and innovative Microsoft Gold Partner, who works closely with their local government and commercial

More information

VMware Horizon DaaS: Desktop as a Cloud Service (DaaS)

VMware Horizon DaaS: Desktop as a Cloud Service (DaaS) VMware Horizon DaaS: Desktop as a Cloud Service (DaaS) 1 43% of workforce using 3+ devices 74% of employees use consumer technologies, due to a lack of alternatives from IT 2010 The year the number of

More information

Fixed Scope Offering for Implementation of Sales Cloud & Sales Cloud Integration With GTS Property Extensions

Fixed Scope Offering for Implementation of Sales Cloud & Sales Cloud Integration With GTS Property Extensions Fixed Scope Offering for Implementation of Sales Cloud & Sales Cloud Integration With GTS Property Extensions Today s Business Challenges Adopt leading CRM practices and stream line processes Take advantage

More information

Certified Cloud Computing Professional VS-1067

Certified Cloud Computing Professional VS-1067 Certified Cloud Computing Professional VS-1067 Certified Cloud Computing Professional Certification Code VS-1067 Vskills Cloud Computing Professional assesses the candidate for a company s cloud computing

More information

Intelligent Integration For Software Vendors

Intelligent Integration For Software Vendors Intelligent Integration For Software Vendors Everyone is in the Software Business And business leaders will no longer tolerate data being scattered among application silos. Software has dominated the world

More information

BI & DASHBOARDS WITH SHAREPOINT 2007

BI & DASHBOARDS WITH SHAREPOINT 2007 BI & DASHBOARDS WITH SHAREPOINT 2007 Leveraging SharePoint to Deliver Business Intelligence Solutions Rob Kerr, Principal Consultant BlueGranite rkerr@blue-granite.com http://blog.robkerr.com About BlueGranite

More information

Technology Leadership. Moving Your Applications to the Cloud

Technology Leadership. Moving Your Applications to the Cloud Technology Leadership Moving Your Applications to the Cloud Advanced Network Systems ABOUT US Established in 1996 25 - Engineering/ Operations/Sales Bluefield Roanoke Valley Charlottesville Richmond OUR

More information

Predstavenie Oracle Cloud Platform

Predstavenie Oracle Cloud Platform Predstavenie Oracle Cloud Platform Gabriela Hečková Technology Sales Consultant 1 Digital Business: Challenging Old Business Models Trends Driving Digital Disruption Mobile Social Big Data Internet of

More information

Oracle Mobile Cloud Service. A Complete Strategy for Developing, Deploying, and Monitoring Mobile Apps

Oracle Mobile Cloud Service. A Complete Strategy for Developing, Deploying, and Monitoring Mobile Apps Oracle Mobile Cloud Service A Complete Strategy for Developing, Deploying, and Monitoring Mobile Apps Overview Emerging technologies have a way of quickly becoming conventional. Consider cloud computing.

More information

THE CORNERSTONE DIFFERENCE

THE CORNERSTONE DIFFERENCE THE CORNERSTONE DIFFERENCE INTRODUCTION In a market that has markedly shifted over the last few years towards large, generalist ERP suites and mixed delivery models, it has become quite clear that Cornerstone

More information

E-LEARNING BUSINESS COURSES

E-LEARNING BUSINESS COURSES E-LEARNING Computer Learning Centre offers online education and training for professional certification courses. E-learning courses have an accessability of 30Days BUSINESS COURSES Project Management Project

More information

CLOUD ADOPTION AND IPV6 TRANSITION

CLOUD ADOPTION AND IPV6 TRANSITION CLOUD ADOPTION AND IPV6 TRANSITION Nephos6 Expertise and Experience Expertise Experience Co-Authored Books and Standards RFC 4779 RFC 5180 RFC 5375 RFC 5741 RFC 6105 Certifications CISSP CCSK CSCI VCP

More information

Unisys Innovation Plan

Unisys Innovation Plan Unisys Innovation Plan June 12th, 2015 Our View of the Market Unisys regards user support, cloud/datacenter, applications, data, analytics, social, service management and security as essential components

More information

I D C A N A L Y S T C O N N E C T I O N

I D C A N A L Y S T C O N N E C T I O N I D C A N A L Y S T C O N N E C T I O N David Tapper Vice President, Outsourcing Services H ow M a n a g ed Servi c e s C a n Optimize the B u s i n e s s Value of M i crosoft and non - M i c r o s o f

More information

Barnaby Jeans Sr. Solution Architect Business Critical Applications

Barnaby Jeans Sr. Solution Architect Business Critical Applications Barnaby Jeans Sr. Solution Architect Business Critical Applications Connected, Mobile, Information-Centric World Business Reduction in Complexity via New IT Architectures and Business Models The IT Dilemma

More information

Enabling ITIL Best Practices Through Oracle Enterprise Manager, Session #081163 Ana Mccollum Enterprise Management, Product Management

Enabling ITIL Best Practices Through Oracle Enterprise Manager, Session #081163 Ana Mccollum Enterprise Management, Product Management Enabling ITIL Best Practices Through Oracle Enterprise Manager, Session #081163 Ana Mccollum Enterprise Management, Product Management Andy Oppenheim Enterprise Management, Product Management Mervyn Lally

More information

The New Style of IT. Rob McMahon. Director Cloud Computing HP General Western Europe

The New Style of IT. Rob McMahon. Director Cloud Computing HP General Western Europe The New Style of IT Rob McMahon Director Cloud Computing HP General Western Europe Copyright 2013 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without

More information

Infrastructure Virtualization for Hybrid Cloud

Infrastructure Virtualization for Hybrid Cloud Infrastructure Virtualization for Hybrid Cloud Technology Transformation Public cloud has delivered elastic computing to enterprises by offering on-demand resources to accommodate the burst computing needs.

More information

Cloud computing an insight

Cloud computing an insight Cloud computing an insight Overview IT infrastructure is changing according the fast-paced world s needs. People in the world want to stay connected with Work / Family-Friends. The data needs to be available

More information

SAP NetWeaver & Enterprise Services Architecture

SAP NetWeaver & Enterprise Services Architecture SAP NetWeaver & Enterprise Services Architecture Market Strategy, Technology Denis Rousseau SAP NetWeaver and... Enterprise Services Architecture! Business Drives Technology! Enterprise Services Architecture!

More information

Transformation to a ITaaS Model & the Cloud

Transformation to a ITaaS Model & the Cloud Transformation to a ITaaS Model & the Cloud CIO Summit - Miami November, 2014 John Cullen Laddie Suk EMC Global Professional Services John.cullen@emc.com Laddie.suk@emc.com 1 Agenda Business Challenges

More information

Implementing Microsoft Azure Infrastructure Solutions

Implementing Microsoft Azure Infrastructure Solutions Course Code: M20533 Vendor: Microsoft Course Overview Duration: 5 RRP: 2,025 Implementing Microsoft Azure Infrastructure Solutions Overview This course is aimed at experienced IT Professionals who currently

More information

Creative Shorts: Twelve lifecycle management principles for world-class cloud development

Creative Shorts: Twelve lifecycle management principles for world-class cloud development Creative Shorts: Twelve lifecycle management principles for world-class cloud development Foundations for optimal development on and for the cloud A Creative Intellect Consulting Shorts Report Series (ALM)

More information

SOLUTION BRIEF Enterprise Mobility Management. Critical Elements of an Enterprise Mobility Management Suite

SOLUTION BRIEF Enterprise Mobility Management. Critical Elements of an Enterprise Mobility Management Suite SOLUTION BRIEF Enterprise Mobility Management Critical Elements of an Enterprise Mobility Management Suite CA Technologies is unique in delivering Enterprise Mobility Management: the integration of the

More information

About Terrace. Company History. 1-888-269-6200 P.O. Box 190367 San Francisco, Ca. 94119

About Terrace. Company History. 1-888-269-6200 P.O. Box 190367 San Francisco, Ca. 94119 About Terrace Business works with Terrace. Terrace designs & develops innovative technology solutions for the connected workplace - cloud, mobile, on premises and desktop. Our talented teams understand

More information

Ten Myths of Cloud Computing. Gene Eun Sr. Director Product Marketing, Cloud September 29, 2014

Ten Myths of Cloud Computing. Gene Eun Sr. Director Product Marketing, Cloud September 29, 2014 Ten Myths of Cloud Computing Gene Eun Sr. Director Product Marketing, Cloud September 29, 2014 Oracle Confidential Internal/Restricted/Highly Restricted Safe Harbor Statement The following is intended

More information

Simplify and Accelerate Your Multicloud Journey Today Solution Overview Cisco Public. Simplify and Accelerate Your Multicloud

Simplify and Accelerate Your Multicloud Journey Today Solution Overview Cisco Public. Simplify and Accelerate Your Multicloud Simplify and Accelerate Your Multicloud Journey Today Simplify and Accelerate Your Multicloud Journey Today 1 2016 2016 Cisco Cisco and/or and/or its affiliates. its affiliates. All rights All rights reserved.

More information

I D C T E C H N O L O G Y S P O T L I G H T

I D C T E C H N O L O G Y S P O T L I G H T I D C T E C H N O L O G Y S P O T L I G H T AP M S a a S and An a l yt i c s S t e p U p t o Meet the N e e d s o f M odern Ap p l i c a t i o n s, M o b i le Users, a n d H yb r i d C l o ud Ar c h i

More information

VALUE PROPOSITION FOR SERVICE PROVIDERS. Helping Service Providers accelerate adoption of the cloud

VALUE PROPOSITION FOR SERVICE PROVIDERS. Helping Service Providers accelerate adoption of the cloud VALUE PROPOSITION FOR SERVICE PROVIDERS Helping Service Providers accelerate adoption of the cloud Partnership with Service Providers Enabling Your Cloud Services in Complex Environments Today s challenge

More information

Cloud creates path to profitability for Australian businesses. A complimentary report from cloud-based business management software provider NetSuite

Cloud creates path to profitability for Australian businesses. A complimentary report from cloud-based business management software provider NetSuite Cloud creates path to profitability for Australian businesses A complimentary report from cloud-based business management software provider NetSuite Introduction Australian businesses are facing a dynamic

More information

Course 20533: Implementing Microsoft Azure Infrastructure Solutions

Course 20533: Implementing Microsoft Azure Infrastructure Solutions Course 20533: Implementing Microsoft Azure Infrastructure Solutions Overview About this course This course is aimed at experienced IT Professionals who currently administer their on-premises infrastructure.

More information

IBM Cloud Security Draft for Discussion September 12, 2011. 2011 IBM Corporation

IBM Cloud Security Draft for Discussion September 12, 2011. 2011 IBM Corporation IBM Cloud Security Draft for Discussion September 12, 2011 IBM Point of View: Cloud can be made secure for business As with most new technology paradigms, security concerns surrounding cloud computing

More information

Transforming to IT as a Service

Transforming to IT as a Service Transforming to IT EMC Consulting Webinar Tim Rehac Partner, IT Strategy and Architecture EMC Consulting Timothy.Rehac@emc.com 1 Agenda Why Organizations Are Transforming Transformational Drivers Why IT

More information

Dell Desktop Virtualization Solutions Enterprise Offering Overview

Dell Desktop Virtualization Solutions Enterprise Offering Overview Dell Desktop Virtualization Solutions Enterprise Offering Overview Dell Desktop Virtualization Solutions Enterprise are designed to help you get up and running faster, with less risk, and optimal end user

More information

Microsoft Training and Certification Guide. Current as of May 31, 2014

Microsoft Training and Certification Guide. Current as of May 31, 2014 Microsoft Training and Certification Guide Current as of May 31, 2014 Welcome to the Microsoft Training and Certification Guide. This device is intended to provide a quick, comprehensive view of our training

More information

Private & Hybrid Cloud: Risk, Security and Audit. Scott Lowry, Hassan Javed VMware, Inc. March 2012

Private & Hybrid Cloud: Risk, Security and Audit. Scott Lowry, Hassan Javed VMware, Inc. March 2012 Private & Hybrid Cloud: Risk, Security and Audit Scott Lowry, Hassan Javed VMware, Inc. March 2012 Private and Hybrid Cloud - Risk, Security and Audit Objectives: Explain the technology and benefits behind

More information

Digital Marketing. Simplified. www.infosys.com/brandedge

Digital Marketing. Simplified. www.infosys.com/brandedge Digital Marketing. Simplified. www.infosys.com/brandedge DIGITAL MARKETING PAIN POINTS Infosys research indicates that there are numerous barriers to effective management of digital marketing campaigns,

More information