The PTC EIS: A True Geospatial Information Management System. James E. Vitale, Ph.D. Executive VP W.E.C. Engineers, Inc.

Transcription

1 The PTC EIS: A True Geospatial Information Management System James E. Vitale, Ph.D. Executive VP W.E.C. Engineers, Inc. Bridgeville, Pa

2 TODAY S PRESENTATION Overall PTC IT Integration Strategy THE SAP SOLUTION PROJECT METHODOLOGY The PTC READINESS for an INTEGRATED DECISION-making ENTERPRISE PRIDE PROJECT Geospatial Integration Strategies and Touch Points The Executive Information System QUESTIONS

3 Historical IT-Related Problems Ad Hoc Development Strategies Limited Development Standards Silo Applications Multiple Truths Very Limited Enterprise Access IT Department Forced to Support all Applications

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7 HOW DO WE GET THERE?

8 PRIDE PTC s Readiness for an Integrated Decision-making Enterprise

9 Key Strategies Standardized on Enterprise Database Implemented Development Standards Centralized IT Development Decisions Worked to Achieve a Top-Down Buy In Adopted the ASAP Project Implementation Methodology Adopted SAP Best Practices

10 Methodology Overview Project Plan Scope Business Processes Organization Structure Authorization Reports Interfaces Conversions Extensions Business Process Business Process Procedures Test Cases Reports Interfaces Conversion Extensions Test Plan Training Mat. Go Live Plan System Performance

11 PRIDE PROJECT STAGES

12 Functional Implementation Project Management Cultural Change Management Executive Dashboard Testing EDMS/Scanning Geospatial System Development PRIDE Work Activities Integrated Enterprise Resource Planning PRIDE Work Activities Training ERP Help Desk User Acceptance Conversions Interfaces Reports SOA Enabled Infrastructure Backfill Resources System Disaster Recovery

13 Geospatial System Development Geospatial Foundation Integration with SAP Data Integration with External Data

14 SAP ERP and ESRI GIS Integration Considerations There are a number of methods available to integrate SAP's ERP and ESRI's GIS software. The diagram below shows the relative software and development costs associated with the different methods.

15 An Overview of SAP BI

16 Integration Architecture

17 Map Feature Type # of Characteristics Facilities Administrative Buildings FL 5 Fare Collection Buildings FL 5 Interchanges FL 5 Maintenance Facilities FL 5 Miscellaneous Facilities FL 5 PA State Police Facilities FL 5 Radio Towers FL 5 Service Plazas FL 5 Tunnel - Facilities FL 20

18 Map Feature Type # of Characteristics Roadway FL Bridges FL 20 Culverts FL 20 Retaining Walls FL 10 Noise/Sound Walls FL 10 Tunnels FL 20 Sign Structures FL 5 Signs Material 5 Access Gates Equipment 3 Attenuators Equipment 3 Concrete Barrier Equipment 7 Traffic Signals Equipment 10 Parcels FL 5

19 Geospatial Characteristics All Features Have the Following Geospatial Characteristics: Route and Direction Start Milepost End Milepost Offset Latitude and Longitude

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21 Executive Dashboard State of the Roadway EIS Maps

22 Enterprise Technology Solution Executive Dashboard & Enterprise Reporting Integrated Workforce Electronic Document Management Integrated Enterprise ERP Functionality Geospatial Information Enterprise Operational Definitions Best Business Practices SOA Enabled Infrastructure

23 EIS Implementation Approach Align Vision and Goals Define the Operational Model Link Strategies to Measures & Actions

24 Alignment of Executive Vision with Voice of Customer Executive Vision & Scope Executive Individual Interviews Consolidate Visions Voice of Customer One Vision Compare VOC & One Vision Strategy Alignment VOC & One Vision Alignment Strategy & Alignment Document Functional Interviews (Internal) Functional Interviews (Outside) Voice Of Customer Alignment of Executive Vision with VOC Clearly Defined ERP Project Scope Aligned ERP Project Team

25 Strategic Goals Goal #1 Achieve a non-stop, free flowing highway transportation system: Customer satisfaction will be achieved through customer-focused highway system design, construction, maintenance, business process improvement and innovative use of technology with a focus on providing responsive, valued services. Goal #2 Provide responsible business management of available resources: Performance, efficiency and customer satisfaction will be achieved through the best business practices, proactive interaction with stakeholders, business partners and the optimal use of all resources. Goal #3 Invest in Turnpike Employees: Enlightened leadership and a talented, productive and diverse workforce will enable the Pennsylvania Turnpike Commission to enhance its value.

26 Core Enterprise Processes Operating the Roadway Infrastructure Maintaining the Roadway Infrastructure Building the Roadway Infrastructure Shared Services Technology Infrastructure Activities Financial Reporting & Tracking Marketing, PR & Business Development Human Resource Activities

27 Metrics What is the role of a Metric: Barometers for organizational or process health Typically evaluated over longer time periods Trended for performance comparison What is not the role of a Metric: Not targeted to solve day-to-day execution problems Not to replace transactional data systems Not to replace ad-hoc system queries

28 Performance Management Performance Metrics are measurements that act as tools to influence decisions and drive behavior. Measurements are used to focus the organization and drive success by developing the strategies that influence positive change on the measurement. Measurements lead management teams and employees to focus on value-added efforts and drive continuous improvement.

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30 Types and Number of Metrics 12 Enterprise Metrics 30 Core Processes Metrics 12 for Roadway Operations 7 for Roadway Maintenance 11 for Roadway Construction 56 Shared Services Metrics

31 Link Strategies to Measures & Action Strategic Goals Strategies Measures Key Influences Tactics Achieve a non-stop, free flowing highway transportation system: Customer satisfaction will be achieved through customer-focused highway system design, construction, maintenance, business process improvement and innovative use of technology with a focus on providing responsive, valued services. REVENUE GROWTH- PTC will grow Revenue at a rate Equal to or greater than similar Toll Road Organizations (OH,NJ,NY). OPERATIONAL EFFICIENCY- PTC will improve efficiency of operation to meet best-in-class Toll Road Benchmarks. Toll Revenue per mile Operating Cost per mile Investment Yield Headcount Traffic Volume Product Mix Marketing Sales Automation Process Improvement Improve Sales and Marketing Focus Develop and Release New Value Add Services ERP Deployment Asset Management Deployment Strategic Sourcing Deployment Focus on improving Investment yield Provide responsible business management of available resources: Performance, efficiency and customer satisfaction will be achieved through the best business practices, proactive interaction with stakeholders, business partners and the optimal use of all resources. CUSTOMER SATISFACTION- PTC will improve Customer Satisfaction to Best-in-Class by Customer Satisfaction Survey Capital Spent vs. Plan ETC Miles/ Total Miles Roadway Incidents/Mile Congestion Report Promotion of E- ZPass Information Availability Roadway Condition Roadway Incidents Enhance Promotion and Education Efforts for E-ZPass Improve Information Availability Upgrade Roadway Infrastructure Respond Aggressively and reduce Incidents Invest in Turnpike Employees: Enlightened leadership and a talented, productive and diverse workforce will enable the Pennsylvania Turnpike Commission to enhance its value. EMPLOYEE ENGAGEMENT PTC will improve Employee Engagement to Best-in-Class by Employee Development Index Employee Satisfaction Survey Communication Reward Systems Leadership Practices Employee Education Create an Employee Development Program Improved Communications Program Implement Employee Survey Program

32 EIS Application Requirements Provide means for Executives to quickly and easily analyze performance by viewing relevant metrics. Must be easy to use and intuitive. Must be lightweight (i.e., browser based). Must be robust.

33 The EIS Portal Application Prequelsolutions, Inc. Developed the Graph and Chart Portion using WAD W.E.C. Engineers, Inc. Developed Mapping Component utilizing ArcGIS Server ArcGIS Server Application is launched in and SAP iview

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59 LESSONS LEARNED Invest in Strategic Planning Early Establish Executive Review Sessions Use Technology to Enable Management Transformation One Version of the Truth (System of Record) Feedback and Adjust Management Tactics Transform (Institutionalize) Management Philosophy Believe in and Use Performance Management Metrics

60 THANK YOU FOR YOUR ATTENTION!

61 Questions?