ACTIVITY & LOCATION BASED ANALYTICS APPLICATIONS

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1 ACTIVITY & LOCATION BASED ANALYTICS APPLICATIONS SEAMLESS, REAL TIME MERGING OF GIS AND ERP SYSTEMS ALLOWING THE VISUALIZATION OF RELATIONSHIPS, CONNECTIONS AND PATTERNS IN THE DATA FOR INTELLIGENT, INFORMED DECISION MAKING AND INCREASED EFFICIENCY ABI WORKING GROUP JOSEPH D. FARGNOLI RITRE CORPORATION ROCHESTER INSTITUTE OF TECHNOLOGY DEPARTMENT OF COMPUTING AND INFORMATION SCIENCES NOVEMBER 7, 2013

2 Agenda: GIS/ERP Integration for Commercial and Civil ABI Discuss current research issues surrounding the seamless integration of ERP and GIS systems as a practical ABI enabler. Examine the dynamic geo-enablement of ERP data to understand the visualization, spatial and temporal relationships between the data. Discuss components that integrate GIS data with an Enterprise Resource Planning (ERP) system in real time providing the ability to query, view and process business transactions in the ERP system. Look at examples of scalable Service Oriented Architecture based examples which reducing the go-live time for commercial/civil implementation Public Safety Civil Commercial Education Commercial and Civil Users are Practically Adopting ABI through GIS/ERP Integration 2

3 Integrating GIS & BI to Visualize Better...Act Faster Address the opportunity to provide organizations the capability to react to how location influences changing business/mission processes in order to minimize risk and maximize opportunities Applying the understanding of dynamic geographic based relationships to predict the impact on a business/mission outcome. Actionable awareness of relationships between dynamic location information and business/mission operations Better Intelligence Timely Actions.. Enhanced Efficiency Reduced TCO - Improved Governance Integrate existing ERP / Data Sources to geospatially based action Fund Management: Real Time Insight into Operations Expenditure in various Geographic Regions Visualize Critical Vulnerabilities: Management during Public Events / Emergency Response Healthcare: Disease outbreak tracking / epidemic patterning Asset Management: Identify parts, facilities, or networks due for maintenance Leverage & Unleash the Power of BI for Informed & Pro-Active Decision Making

4 Integrating Legacy Platforms into an ABI Framework BI Platform expertise Global Professional Services BOBJ IBM Cognos Global Services Delivery Resources MicroStrategy SharePoint Service Execution ESRI Product Expertise Esri Product Support Esri Product Consulting Esri Maps for BOBJ Esri Maps for IBM Cognos Implementation Customization Esri Maps for MicroStrategy Low Turnaround Time Optimum Resource Utilization Excellent Quality standards Esri Maps for SAS Enhanced Training Culture Resources trained in multi BI Platforms Skills Incubation Advanced Technology Centre Methods & Procedures Research into the Cross Domain Platform Integration of BI and GIS Products and Process Standards Allows the Practical Implementation of Activity and Location Based Analytics

5 Public Safety ABI Solutions The Real Time Crime Center solution improves the efficiency of Law Enforcement departments and also increases the safety of the police officers on field offering: Common Operating Picture: Visualization of a common picture on a mapping interface by integrating data from various sources (Situational Awareness) Integration with CAD, AVL and other Data Sources: Seamless integration and presentation of data in different formats and from various platforms in real time Real Time Info: Ability to render real time information on a map to ensure police officers are well-informed (Asset Tracking, Satellite Tracking, Social Media Monitoring) Route Analysis: Suggestions for best routes during operation or violent situations to manage situations efficiently and to reduce risk to police officers lives Video Feed Integration: Availability of abundant live video feeds on map and option to view Plume Modeling: Provision for predicting the areas under risk in case of chemical and natural hazards using different GIS models

6 Local Police Department Architectural Overview City Services Police Data AVL Dispatch Gang Data Parolees & Probationers Jurisdictions Maps Imagery Pictometry 311 Calls Parcel data Cloud Services Street View Natural hazards Demographics Social networking feeds ArcGIS ArcGIS for SharePoint Fusion Core SharePoint Imagery Data GeoProcessing Plume modeling Geocoding Visualization Data integration Workflow Intake forms Tracking Data integration Security Dashboards Office integration

7 An Emergency Management Configuration Logistics Mobile - Damage - Operations Operations Command Tablet/Pad Public Information Emergency Support Function (ESF) Intelligent Maps ICS Alignment Portal for ArcGIS HTML Gallery ArcGIS Online ArcGIS Online Premium ArcGIS Server Desktop & Models Planning & Analysis Risk Assessment Existing Systems Enterprise Database

8 Implementation Examples Relating Information by Geography Aiding Computer Aided Dispatch School reports missing child Parents notified/ located Identify best quick suspects Identify high priority calls Identify responder to call Provide information on target destination Dispatch officers/case workers to locate & contact nearby/known child offenders Gather name, contact info, address list Make the responding officer safer & more informed

9 Location Analytics for State & Local Governments Drive mission-critical local governance objectives. Quick, Efficient & Cost Effective data collection & management through Automated workflows & Real Time Access to Data of all departments within organization. Information infrastructure to facilitate optimum civic planning and development and a unified view into City Services : Maintenance of daily city services such as Public Transport management, Water Management, Solid Waste Management etc. Planning & Development such as Town Planning HealthTracking: Healthcare & wellness planning, Epidemic Control, Situational Awareness etc Property Tax Management: Property mapping, Revenue Analysis, Property Assessment Public Safety: Fire Hazard & Mitigation, Flood management, Disaster Management, Crime Control management. Citizen Portal: Municipal Problem Reporting, Citizen Service Management, Online Services

10 Commercial Application: Retail Product Distribution Applications (web based and for the ipad) to help a client evaluate how GIS can add value to their critical business operations. The Depletions Mapping Dashboard Application demonstrated the business intelligence capabilities of GIS by providing a map based sales dashboard for senior executives. The Distributor Partner Manager Route Planner application developed for ipad, demonstrated GIS s routing and mobile capabilities. This application enabled a DPM to plan a route to visit client accounts and take notes on the go.

11 Commercial Application: Dashboards & Planning Tools Sales Data Executive view Point of sale rolled up through zip code, territory, region, business unit Targeted Route Planner Route planner Demographics Segmentation Business Locations Mobile Routing Manager Mobile (ipad) Route Planner Sales data Distributor data Business locations

12 Enterprise and Analytics Integrating ERP and GIS Spatial View of Transactional Data Maintenance Notifications and Work Orders Audit Status Due, in-process, completed Spatial analysis of historical data Data Updates from Map Interface Create, update and complete maintenance transactions Maintain asset attributes from map interface Unified view of GIS and SAP attributes Attributes update happen in both backend systems User does not worry about where each attribute belongs Utility agencies benefitted Water, Sewer, Storm Drain, Gas Electricity, Telecom Streets, Signal Shop Airport terminal and runway maintenance Locate where the network equipment is installed Contributes to find weaknesses in infrastructure before disaster hits Determine where the damage occurred Identify parts, facilities, or networks due for maintenance

13 Water Utility Use Case Fire Hydrant Audits Process Before Integration Paper based field crew took paper maps Record observations and readings on paper Bring back papers to office Office staff created Audit notifications in SAP Complete data entry in SAP screens Where damage code was found, created another Repair notification Time consuming process, sometimes delayed, papers misplaced, etc. Difficult to track Unaudited hydrants

14 Asset and Work Management Web Client Notifications Work Orders Spatial Query Temporal Query

15 Water Utility Use Case Fire Hydrant Audits Benefits Achieved Paperless, online process Complete data entry through web browser map interface Automation in process flow and data entry Where damage code was found, created another Repair notification Huge time saving for field staff and office staff Real time updates, errors, loss of data, etc eliminated. Due for Audit and Due for Repairs Hydrants easily visible on the map. Implementation will be extended to other processes

16 Asset and Work Management

17 GIS/ERP Integration Features/Benefits Spatial View of Transactional Data Maintenance Notifications and Work Orders Audit Status Due, in-process, completed Spatial analysis of historical data Data Updates from Map Interface Create, update and complete maintenance transactions Maintain asset attributes from map interface Unified view of GIS and SAP attributes Attributes update happen in both backend systems User does not worry about where each attribute belongs Utility agencies benefits Water, Sewer, Storm Drain, Gas Electricity, Telecom Streets, Signal Shop Airport terminal and runway maintenance Locate where the network equipment is installed Contribute to finding weaknesses in infrastructure before disaster hits Determine where the damage occurred Identify parts, facilities, or networks due for maintenance

18 Other Areas: Integrating GIS and Business Intelligence Linking of GIS and BI, two highly complementary technologies, in an integrated solution. Plugs GIS for BOBJ or for IBM Cognos directly into dynamic day-to-day Business Intelligence report viewing, authoring and deployment workflow.

19 Other Application Areas. Transportation Monitor traffic and regularity Enhance operational efficiency and finance control Monitor maintenance and investment actions Track billing and price options Enhance communication Telecom Data Visualization & Reporting Geo-marketing & Trade Areas Analysis Regulatory & Environmental Compliance Resource Allocation Network Infrastructure Monitoring Sales Territory Management

20 Conclusions Commercial and Civil worlds are not using the term ABI but are rapidly driving towards ABI solutions. USGIF community can leverage the torrent of 70% ready, 30% customizable solutions already undertaken to shorten implementation cycles. Integration and Real time updates are the ABI enabler (compared to batch synchronization in other products) with no data duplication required between GIS and ERP system so user sees seamlessly merged data from 2 systems Data sources and streams exist ABI is enabled by integration components and the application of an ABI vision Scalable, easily extendable to multiple workflows / business processes ensures expanding use. Proven Commercial and Civil Applications can provide a strongly leveragable Framework for further ABI development.

21 RITRE Corporation November 7,

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