Enterprise Information Management

Size: px
Start display at page:

Download "Enterprise Information Management"

Transcription

1 Enterprise Information Management A Key Business Enabler July 2012

2 The Vision Auckland Council s vision is for Auckland to become the worlds most liveable city. In order to achieve this vision, it needs to provide local boards, electoral representatives and management with quality information in a timely manner as a basis to make informed decisions. To realise economies of scale, Auckland Council has initiated a number of projects to integrate and consolidate its systems. These projects will implement functionality to support and consolidate business processes. At the scale of Auckland Council s operations, achieving its objectives will not be possible without an enterprise wide Information Architecture to bind its system and processes

3 Key information related business questions Where is my information? How do I get it when I need it? Can I trust it? What does it mean? How do I get it in the form I need? How do I get it where it needs to go? How do I control it? How do I know what I don t know? How do I find it?

4 Enterprise Information Management for Auckland Council Enterprise Information will provide the right information at the right time to enable a more predictive decision making process as opposed to proactive or reactive approach in the future. The diagram below shows the three key business drivers and their associated value levers. Impact of Information Architecture and key value drivers Council Vision

5 Enterprise Information Mandate Value Proposition Execute business strategies more quickly and efficiently Reduce the costs of using, integrating, and sharing information Increase the accuracy and trust in our information Provide a single source of truth Ensure consistent information usage across business units and channels Create enterprise consistency around information and how it is used Ensure Council mission, vision, and objectives are part of information-level efforts Establish consistent and appropriate access to the definitions of information that drive our business

6 OUR CURRENT SITUATION

7 Complex Legacy Landscape with substantial duplication 650+ core applications documented in Systems Architect Estimated number of total applications is over 5, RFS systems Line of Business systems 9 GIS systems Spatial i, Intramaps, Eview, oneview, SmallWorld 15 records management systems Filenet, Trim, Alchemy, Dataworks, SAP Content Manager Many different reporting technologies SAP BI, Hyperion, Business Objects, Crystal Reports, SQL Server Reporting Services, Cognos

8 Significant transactional demand for information on our processes and systems 300,000 customer and phone interactions each month 14,000 internal service requests a month 10,000 building inspections per month 1400 HR requests per month ed invoices processed per month 15,000 paper invoices processed per month paper mail items processed per month not including junk mail 1.1 million s per day 1,100 faxes received centrally Lims processed every month These are increasing daily

9 EXISTING INVESTMENT

10 Existing Investments in People & Capability to support IM Business Information Management Team Enterprise Information data, policies & standards Records & Archives digitisation, copy, archives & records Print & Distribution mail, digital print. Data Services data quality & data administration Enterprise Applications Team Business Intelligence Data warehousing & reporting Property, Regulatory & Rates Pathways & others Geospatial applications Geo data support & analysis EDRMS System support Web Content management ERP SAP & legacy ERP Architecture & Security Team Enterprise Architecture, Security & Business Analysts

11 We could end up with the Winchester House! 38 Years of tactical Implementation!!! (http://www.winchestermysteryhouse.com/ )

12 Or A World Class Outcome - Art Gallery Purpose built to meet many requirements Can meet stringent overseas lending criteria pieces of work can be displayed Can attract bigger exhibitions Restoration of historical building Extended display areas, high ceilings Using more natural light Earthquake proof Learning and research centre A strategically planned implementation, with requirements and architecture at the core of its success in Auckland

13 OUR VISION

14 Our Vision of Enterprise Information Management Information Architecture Vision: Is to ensure that Operational Practices and Information Management systems in Auckland Council are designed, built and integrated in a way which follows standards and best practices, and are aligned to the information needs of the business now, and in the future. Project Scope: Establish the foundation to establish / align the following capabilities and focus areas: Structured Capabilities Master Data Management Data Warehouse Data Integration Analytics and Reporting / KPIs and Dashboards Unstructured Capabilities Collaboration Records Management Search Document Management Focus Areas Organization Governance Processes and Operations Applications Technology/Infrastructure

15 Core Objectives for Information Management Establish data standards, prioritize issues, obtain and maintain and grow business engagement Monitor performance of IM solutions and quality of data to ensure the intended results are being delivered. Information Management processes defined and enforced to manage data throughout its lifecycle; creation to retirement and retention Processes Information Governance Technology /Tools Professional Discipline Support Services Performance Management Projects Portfolio Communication Manage communication within ISSP Initiatives / Projects and across Business led process improvement projects to ensure optimisation of spend Deploy the right technology, define the required support services, contracted and shape the execution of a portfolio of Investment Projects to improve Council s capabilities Establish an Information Architecture function and help recognise and clarify roles and responsibilities of our teams.

16 Key Components of Enterprise Information Management Business needs and requirements are imperative to enable new or mature existing EIM capabilities Governance Board that will provide strategic guidance and funding to ensure consistent implementation of governance policies, processes, standards and architectures Core EIM capabilities (MDM, BI & ECM) that provides strategy, including roadmaps, frameworks and supporting architectures to manage structured & unstructured enterprise information Supporting capabilities that provides business with on-demand access to complete, correct, consistent information and data for operational and strategic decisions Technical capabilities that provide frameworks to implement standard practices around metadata management, information security and retention

17 ROADMAP

18 High-level Roadmap and Impact for Council The following outlines the key achievements at the end of each of the project stages: Increasing Value Over Time Information Governance Organisation defined Information models, taxonomies, guidelines, standards and policies deployed across all key initiatives Information Governance deployed to standardisation and information quality Standard business and technology blueprints established Reuse savings incorporate into initial key initiatives Phase 1: Establish a Foundation Information Governance deployed across business areas impacted by key initiatives Data quality & performance metrics established Grow future state information architecture across IS initiatives Enhance internal delivery capability Stage 2: Mature Existing Capabilities Escalating business value is realized through updated capability based service lines Tie Information Management enhancement / contributions to performance contracts Stage 3: Develop New Capabilities

19 Implementation Roadmap Phase Phase 1 Establish foundation Phase 2 Mature existing capabilities Phase 3 Develop new capabilities Aim Establish Information Architecture function, establish initial governance organisation, deploy baseline IA & IM artefacts, and perform IA alignment across key initiatives. Grow governance organisation, deploy Information Architecture function and artefacts to a wider range of projects, and continue to grow the IA & IM models. Identify information requirements for operational improvement initiatives. Continuing governance and consolidation enforced by Information Architecture & Information Management. IM & IA becomes the driver for systems selected to improve alignment to business needs. Activities Establish the initial governance organisation and define its operating model Define standards, guiding principles, metrics Baseline Information requirements for each initiative e.g. RFS, Asset Deploy and grow information artefacts across key initiatives e.g. data models Define consolidated baseline future state architecture Provide Information Architecture & Information Management services for projects Establish business blueprint for key initiatives Defined detailed standards, guidelines and principles Main focus will be on processes and organisation Major IA strategies defined, Future state vision established Wider Business blueprint established Business Executive sponsorship obtained Setup a governance structure to create a joint vision and to drive a coordinated change process for the journey Identify business hotspot processes which need improvement Identify consolidation opportunities and align to business initiatives Refine governance processes and grow business governance organisation Monitor and enforce policies Monitor and regulate Information architecture to meet requirements Execute 2-3 major business hotspot process improvements Drive consolidation / federation of core IM technologies Drive information requirements of new systems implementations

20 Phase Phase 1 Establish foundation Phase 2 Mature existing capabilities Phase 3 Develop new capabilities Information Maturity View * Outcomes Information governance organisation and an information governance charter to provide guidance to the Information Architecture function and projects A core set of standards and policies established to drive consistency within projects An agreed governance roadmap A business blueprint for key initiatives that includes a set of initiative wide business information requirements A technology blueprint to enable consistency of technology delivery for information management including a consolidated future state information architecture for projects to implement A proposed information architecture programme (aligned to initiatives) A set of quick wins Improved information governance in areas impacted by change Increasing standardisation of information architecture across the business that continues to drive consistency and simplicity Reuse opportunities leveraged across key initiatives Improved standardisation of business intelligence tools and improved enterprise reporting capability Improved understanding and ability to find information through the growth of information models and process taxonomies Process improvements in hot spot business processes Data quality improvements in areas impacted by key initiatives Information architecture used to drive business information requirements Consolidation of Information systems Reuse opportunities leveraged across key initiatives Improvement in data quality and availability across council systems Process improvements in hot spot business processes

21

22 Maturity Level Assessment

23 Methodology Auckland Council has utilised information maturity based on the Mike2.0 methodology to measure the effectiveness of information management. This provides a view of the current state versus future state opportunity. Mike2.0 is an open source delivery framework for Enterprise Information Management. The diagram below shows how MIKE2.0 describes the three layers of an organisation. SAFE - Strategic Architecture for a Federated Enterprise

24 Auckland Council Maturity Information Services have determined an information maturity level of 4 is required to meet Auckland Councils operational objectives in the longer term. Maturity Level June 2011 Required maturity Information Maturity Levels

25 Information Maturity Level Standards A Level 1 organisation has no common information practices. Any pockets of information management maturity that the organization has are based on the experience and initiatives of individuals. A Level 2 organisation has little in the way of enterprise information management practices. However, certain departments are aware of the importance of professionally managing information assets and have developed common practices used within their projects. At the enterprise level, a level 2 organization reacts to data quality issues as they arise. A Level 3 organisation has a significant degree of information management maturity. Enterprise awareness, policies, procedures, and standards exist and are generally utilized across all enterprise projects. At level 3, the information management practices are sponsored by and managed by IT. A Level 4 organisation manages information as an enterprise asset. The business is heavily engaged in information management procedures and takes responsibility for the quality of information that they manage. A level 4 organisation has many mature and best-in-class practices and utilizes audits to ensure compliance across all projects. A Level 5 organisation considers information to be as much an enterprise asset as financial and material assets. A level 5 organisation has best-in-class information management practices that are utilized across all enterprise projects. The distinguishing characteristic of a level 5 organisation is the focus on continuous improvement. At level 5, all data management practices and assets are regularly measured and the results are analysed as the basis for process improvement.

26 Our Maturity Goals Improve the customer experience Focus the new Council organisation and introduce process efficiencies Improve availability, quality and timeliness of information Takeout extra costs without adding additional risk But, we need to invest in capabilities which support the achievement of these outcomes

27 Governance

28 Enterprise Information Governance Mandate Vision, Mission and Objectives The Enterprise Information Governance Mandate and Charter sets the foundation for change at Auckland Council that will enable our corporate vision, mission, values, and strategic priorities. Information Governance Vision Information is a valuable enterprise asset, accurate and consistent in enabling business goals across the enterprise. Information governance builds a solid foundation of people, practices, processes, and standards which are used on a daily basis across pyramids to create a consistent enterprise view of Information. Enterprise Information Governance unites people, process, and technology to create a single source of the truth. Council treats Information Governance as a program; this is not a one-time project. Information Governance Mission Create enterprise governance that enables information confidence across Auckland Council

29 Definition of Information Governance Information Governance is the collection of decision rights, processes, standards, policies, and technologies required to manage, maintain, and exploit information as an enterprise resource. An effective Information Governance program includes the process by which the quality, consistency, usability, security, and availability of the organization s information is managed. Master information Management Information Governance activities: Information Strategy & Standardisation Content & Document Management BI / DW Enterprise information Management PMO Definition and alignment of information strategies to business objectives, measures and processes. Standardising and defining information in order to drive consistency of key business information across an organization BAU Information Enablement Information Maintenance & Compliance Providing scalable solutions for information management processes that enable information strategy and standardisation Defining, managing, and governing information and technology architectures required to support information standardisation and integration. Providing scalable services for information management processes that enable information strategy and standards Measuring and reporting information quality compliance

30 Information Governance Scope Information Governance encompasses all information captured, stored and used within Auckland Council, both for projects and business-as-usual. Unstructured data (no data model) Structured data (data model) DOMAIN OF INFLUENCE SCOPE OF INFLUENCE Source and capture information Store and Manage Information Shared Services BUSINESS TECHNOLOGY Access and act on information PROJECTS & BAU Information Governance allows business and technology to better work together and is required to support both business as usual (BAU) as well as projects. INFORMATION GOVERNANCE FRAMEWORK Principles Organisation Policies Standards Processes A robust framework for Information Governance consists of a number of interrelated components. These components ensure that there is a solid basis for Information Governance and streamlined support and processes to make Information Governance as simple as possible. Performance Indicators Technology (backbone)

31 A hybrid model is proposed, with centralised control over information common across Council A hybrid model is proposed with centralised control over information common across Council and business unit level control over business-specific information Accountabilities Executive Sponsor Information Governance Board Shared Information Control Responsibilities Roles Core Information sets e.g. Customer, Property, Asset Management Business Unit-specific Information Control Accountabilities Responsibilities e.g. Dog licenses, Ratings Roles Support 5 Audit & Compliance Functions 6 Specialist Functions 7 Information Custodians

32 PROCESS & INFORMATION MANAGEMENT STREAM

33 EIA Components impact on the phases of the SDLC

34 Auckland Council Subject Areas Model

35 The table below is an illustrative demonstration of the potential reuse opportunities across a small selected set of information management capabilities. Master Data Management Business Intelligence Initiative Customer Property Management (rating & regulatory) Customer Interaction and RFS Consolidation Asset Management Desktop Replacement Planning Programme Opera Data Prop Addr Analy tional Asset GIS Ware erty ess tics Data house store [h1] Custo mer Enterprise Content Management The key initiatives provide an immediate opportunity to apply reuse through alignment of solution implementations to a common set of requirements. By applying a model driven approach to systems implementations, integration of systems will simplified and information reporting requirements can more easily be met.

36 EDRMS Systems Context Diagram Information Centric

37 Information Architecture

38 And the Journey continues We are in the second phase of our Information Management project. Benefits are already being realised through standards, policies and data quality controls being deployed. Enterprise Information Management will drive better decision making for council now and in the future Thank you

39 Questions

MDM and Data Warehousing Complement Each Other

MDM and Data Warehousing Complement Each Other Master Management MDM and Warehousing Complement Each Other Greater business value from both 2011 IBM Corporation Executive Summary Master Management (MDM) and Warehousing (DW) complement each other There

More information

Enterprise Data Governance

Enterprise Data Governance DATA GOVERNANCE Enterprise Data Governance Strategies and Approaches for Implementing a Multi-Domain Data Governance Model Mark Allen Sr. Consultant, Enterprise Data Governance WellPoint, Inc. 1 Introduction:

More information

CAPABILITY MATURITY MODEL & ASSESSMENT

CAPABILITY MATURITY MODEL & ASSESSMENT ENTERPRISE DATA GOVERNANCE CAPABILITY MATURITY MODEL & ASSESSMENT www.datalynx.com.au Data Governance Data governance is a key mechanism for establishing control of corporate data assets and enhancing

More information

Big Data and Big Data Governance

Big Data and Big Data Governance The First Step in Information Big Data and Big Data Governance Kelle O Neal kelle@firstsanfranciscopartners.com 15-25- 9661 @1stsanfrancisco www.firstsanfranciscopartners.com Table of Contents Big Data

More information

The following is intended to outline our general product direction. It is intended for informational purposes only, and may not be incorporated into

The following is intended to outline our general product direction. It is intended for informational purposes only, and may not be incorporated into The following is intended to outline our general product direction. It is intended for informational purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any

More information

, Head of IT Strategy and Architecture. Application and Integration Strategy

, Head of IT Strategy and Architecture. Application and Integration Strategy IT Strategy and Architecture Application DOCUMENT CONTROL Document Owner Document Author, Head of IT Strategy and Architecture, Enterprise Architect Current Version 1.2 Issue Date 01/03/2013 VERSION CONTROL

More information

Whitepaper Data Governance Roadmap for IT Executives Valeh Nazemoff

Whitepaper Data Governance Roadmap for IT Executives Valeh Nazemoff Whitepaper Data Governance Roadmap for IT Executives Valeh Nazemoff The Challenge IT Executives are challenged with issues around data, compliancy, regulation and making confident decisions on their business

More information

Improving data governance; how can health informatics practitioners help gain stakeholder support?

Improving data governance; how can health informatics practitioners help gain stakeholder support? Improving data governance; how can health informatics practitioners help gain stakeholder support? Sarah Humphreys HISA Data Governance Conference March 2012 How to gain stakeholder support Private sector

More information

Enterprise Information Management Capability Maturity Survey for Higher Education Institutions

Enterprise Information Management Capability Maturity Survey for Higher Education Institutions Enterprise Information Management Capability Maturity Survey for Higher Education Institutions Dr. Hébert Díaz-Flores Chief Technology Architect University of California, Berkeley August, 2007 Instructions

More information

Analytics Strategy Information Architecture Data Management Analytics Value and Governance Realization

Analytics Strategy Information Architecture Data Management Analytics Value and Governance Realization 1/22 As a part of Qlik Consulting, works with Customers to assist in shaping strategic elements related to analytics to ensure adoption and success throughout their analytics journey. Qlik Advisory 2/22

More information

BI STRATEGY FRAMEWORK

BI STRATEGY FRAMEWORK BI STRATEGY FRAMEWORK Overview Organizations have been investing and building their information infrastructure and thereby accounting to massive amount of data. Now with the advent of Smart Phones, Social

More information

Information Technology Strategic Plan

Information Technology Strategic Plan Information Technology Strategic Plan Delivers solutions that are planned, anticipate the future and valued by customers Introduction Our Information Technology Strategy supports the Corporate Plan by

More information

Enterprise Content Management (ECM) Solutions. 23 September 2013

Enterprise Content Management (ECM) Solutions. 23 September 2013 Enterprise Content Management (ECM) Solutions 23 September 2013 TABLE OF CONTENTS 1 Service Overview... 3 2 Why Capgemini... 3 2.1 Capgemini s Service Offering and Methodology... 5 3 Benefits... 8 3.1

More information

Next Generation Business Performance Management Solution

Next Generation Business Performance Management Solution Next Generation Business Performance Management Solution Why Existing Business Intelligence (BI) Products are Inadequate Changing Business Environment In the face of increased competition, complex customer

More information

Technical Management Strategic Capabilities Statement. Business Solutions for the Future

Technical Management Strategic Capabilities Statement. Business Solutions for the Future Technical Management Strategic Capabilities Statement Business Solutions for the Future When your business survival is at stake, you can t afford chances. So Don t. Think partnership think MTT Associates.

More information

... Foreword... 17. ... Preface... 19

... Foreword... 17. ... Preface... 19 ... Foreword... 17... Preface... 19 PART I... SAP's Enterprise Information Management Strategy and Portfolio... 25 1... Introducing Enterprise Information Management... 27 1.1... Defining Enterprise Information

More information

The Business in Business Intelligence. Bryan Eargle Database Development and Administration IT Services Division

The Business in Business Intelligence. Bryan Eargle Database Development and Administration IT Services Division The Business in Business Intelligence Bryan Eargle Database Development and Administration IT Services Division Defining Business Intelligence (BI) Agenda Goals Identify data assets Transform data and

More information

Real World Strategies for Migrating and Decommissioning Legacy Applications

Real World Strategies for Migrating and Decommissioning Legacy Applications Real World Strategies for Migrating and Decommissioning Legacy Applications Final Draft 2014 Sponsored by: Copyright 2014 Contoural, Inc. Introduction Historically, companies have invested millions of

More information

Leveraging Information For Smarter Business Outcomes With IBM Information Management Software

Leveraging Information For Smarter Business Outcomes With IBM Information Management Software Leveraging Information For Smarter Business Outcomes With IBM Information Management Software Tony Mignardi WW Information Management Sales IBM Software Group April 1 2009 Agenda Our Smarter Planet and

More information

Better Data is Everyone s Job! Using Data Governance to Accelerate the Data Driven Organization

Better Data is Everyone s Job! Using Data Governance to Accelerate the Data Driven Organization Better Data is Everyone s Job! Using Data Governance to Accelerate the Data Driven Organization Intros - Name - Interest / Challenge - Role Data Governance is a Business Function Data governance should

More information

DATA GOVERNANCE AND INSTITUTIONAL BUSINESS INTELLIGENCE WORKSHOP

DATA GOVERNANCE AND INSTITUTIONAL BUSINESS INTELLIGENCE WORKSHOP NERCOM, Wesleyan University DATA GOVERNANCE AND INSTITUTIONAL BUSINESS INTELLIGENCE WORKSHOP ORA FISH, EXECUTIVE DIRECTOR PROGRAM SERVICES OFFICE NEW YORK UNIVERSITY Data Governance Personal Journey Two

More information

Using SAP Master Data Technologies to Enable Key Business Capabilities in Johnson & Johnson Consumer

Using SAP Master Data Technologies to Enable Key Business Capabilities in Johnson & Johnson Consumer Using SAP Master Data Technologies to Enable Key Business Capabilities in Johnson & Johnson Consumer Terry Bouziotis: Director, IT Enterprise Master Data Management JJHCS Bob Delp: Sr. MDM Program Manager

More information

APPROACH TO EIM. Bonnie O Neil, Gambro-BCT Mike Fleckenstein, PPC

APPROACH TO EIM. Bonnie O Neil, Gambro-BCT Mike Fleckenstein, PPC USING A FRAMEWORK APPROACH TO EIM Bonnie O Neil, Gambro-BCT Mike Fleckenstein, PPC AGENDA The purpose of an EIM Framework Overview of Gartner's Framework Elements of an EIM strategy t Implementation of

More information

Data Governance Best Practice

Data Governance Best Practice Data Governance Best Practice Business Connexion Michelle Grimley Senior Manager EIM +27 (0)11 266 6499 Michelle.Grimley@bcx.co.za Inri Möller Master Data Manager +27 (0)11 266 5146 Inri.Möller@bcx.co.za

More information

Master Data Management Defining & Measuring MDM Maturity, A Continuous Improvement Approach

Master Data Management Defining & Measuring MDM Maturity, A Continuous Improvement Approach Master Data Management Defining & Measuring MDM Maturity, A Continuous Improvement Approach DEFINE IMPROVE MEASURE Presentation by Mark Allen 1 About the Author Mark Allen has over 25 years of data management

More information

NSW Government Standard Approach to Information Architecture. December 2013 v.1.0

NSW Government Standard Approach to Information Architecture. December 2013 v.1.0 NSW Government Standard Approach to Information Architecture December 2013 v.1.0 DOCUMENTATION AND ENDORSEMENT Document history Date Version No. Description Author October 2013 0.1 IM Framework Roadmap

More information

ARCHITECTURE SERVICES. G-CLOUD SERVICE DEFINITION.

ARCHITECTURE SERVICES. G-CLOUD SERVICE DEFINITION. ARCHITECTURE SERVICES. G-CLOUD SERVICE DEFINITION. Table of contents 1 Introduction...3 2 Architecture Services...4 2.1 Enterprise Architecture Services...5 2.2 Solution Architecture Services...6 2.3 Service

More information

Information Governance Workshop. David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO

Information Governance Workshop. David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO Information Governance Workshop David Zanotta, Ph.D. Vice President, Global Data Management & Governance - PMO Recognition of Information Governance in Industry Research firms have begun to recognize the

More information

A Roadmap to Intelligent Business By Mike Ferguson Intelligent Business Strategies

A Roadmap to Intelligent Business By Mike Ferguson Intelligent Business Strategies A Roadmap to Business By Mike Ferguson Business Strategies What is Business? business is a fundamental shift in thinking for the world of data warehousing and business intelligence (BI). It is about putting

More information

Master Data Management Architecture

Master Data Management Architecture Master Data Management Architecture Version Draft 1.0 TRIM file number - Short description Relevant to Authority Responsible officer Responsible office Date introduced April 2012 Date(s) modified Describes

More information

04 Executive Summary. 08 What is a BI Strategy. 10 BI Strategy Overview. 24 Getting Started. 28 How SAP Can Help. 33 More Information

04 Executive Summary. 08 What is a BI Strategy. 10 BI Strategy Overview. 24 Getting Started. 28 How SAP Can Help. 33 More Information 1 BI STRATEGY 3 04 Executive Summary 08 What is a BI Strategy 10 BI Strategy Overview 24 Getting Started 28 How SAP Can Help 33 More Information 5 EXECUTIVE SUMMARY EXECUTIVE SUMMARY TOP 10 BUSINESS PRIORITIES

More information

Enterprise Data Governance

Enterprise Data Governance Enterprise Aligning Quality With Your Program Presented by: Mark Allen Sr. Consultant, Enterprise WellPoint, Inc. (mark.allen@wellpoint.com) 1 Introduction: Mark Allen is a senior consultant and enterprise

More information

Data Governance Baseline Deployment

Data Governance Baseline Deployment Service Offering Data Governance Baseline Deployment Overview Benefits Increase the value of data by enabling top business imperatives. Reduce IT costs of maintaining data. Transform Informatica Platform

More information

Data Governance 8 Steps to Success

Data Governance 8 Steps to Success Data Governance 8 Steps to Success Anne Marie Smith, Ph.D. Principal Consultant Asmith @ alabamayankeesystems.com http://www.alabamayankeesystems.com 1 Instructor Background Internationally recognized

More information

Qlik UKI Consulting Services Catalogue

Qlik UKI Consulting Services Catalogue Qlik UKI Consulting Services Catalogue The key to a successful Qlik project lies in the right people, the right skills, and the right activities in the right order www.qlik.co.uk Table of Contents Introduction

More information

Knowledge Management and Enterprise Information Management Are Both Disciplines for Exploiting Information Assets

Knowledge Management and Enterprise Information Management Are Both Disciplines for Exploiting Information Assets Research Publication Date: 31 July 2009 ID Number: G00169664 Knowledge Management and Enterprise Information Management Are Both Disciplines for Exploiting Information Assets Regina Casonato This research

More information

Explore the Possibilities

Explore the Possibilities Explore the Possibilities 2013 HR Service Delivery Forum Best Practices in Data Management: Creating a Sustainable and Robust Repository for Reporting and Insights 2013 Towers Watson. All rights reserved.

More information

Putting it all together Using technology to drive tax business processes

Putting it all together Using technology to drive tax business processes Putting it all together Using technology to drive tax business processes For tax departments, the record-to-report cycle involves several distinct mega processes compliance, cash management, estimates

More information

Value to the Mission. FEA Practice Guidance. Federal Enterprise Architecture Program Management Office, OMB

Value to the Mission. FEA Practice Guidance. Federal Enterprise Architecture Program Management Office, OMB Value to the Mission FEA Practice Guidance Federal Enterprise Program Management Office, OMB November 2007 FEA Practice Guidance Table of Contents Section 1: Overview...1-1 About the FEA Practice Guidance...

More information

White paper: Information Management. Information is a strategic business asset are you managing it as such?

White paper: Information Management. Information is a strategic business asset are you managing it as such? White paper: Management Tieto 2013 is a strategic business asset are you managing it as such? White paper: Management Tieto 2013 Management the right decisions and actions at the right time based on correct

More information

3. Provide the capacity to analyse and report on priority business questions within the scope of the master datasets;

3. Provide the capacity to analyse and report on priority business questions within the scope of the master datasets; Business Intelligence Policy Version Information A. Introduction Purpose Business Intelligence refers to the practice of connecting facts, objects, people and processes of interest to an organisation in

More information

Summary Notes from the Table Leads and Plenary Sessions Data Management Enabling Open Data and Interoperability

Summary Notes from the Table Leads and Plenary Sessions Data Management Enabling Open Data and Interoperability Summary Notes from the Table Leads and Plenary Sessions Data Management Enabling Open Data and Interoperability Summary of Responses to Questions DAMA Segment Question 1 Question 2 Question 3 1. Governance

More information

Building Confidence in Big Data Innovations in Information Integration & Governance for Big Data

Building Confidence in Big Data Innovations in Information Integration & Governance for Big Data Building Confidence in Big Data Innovations in Information Integration & Governance for Big Data IBM Software Group Important Disclaimer THE INFORMATION CONTAINED IN THIS PRESENTATION IS PROVIDED FOR INFORMATIONAL

More information

Building a Successful Data Quality Management Program WHITE PAPER

Building a Successful Data Quality Management Program WHITE PAPER Building a Successful Data Quality Management Program WHITE PAPER Table of Contents Introduction... 2 DQM within Enterprise Information Management... 3 What is DQM?... 3 The Data Quality Cycle... 4 Measurements

More information

Master data deployment and management in a global ERP implementation

Master data deployment and management in a global ERP implementation Master data deployment and management in a global ERP implementation Contents Master data management overview Master data maturity and ERP Master data governance Information management (IM) Business processes

More information

What is Master Data Management and why is it so important? Date: February 2016

What is Master Data Management and why is it so important? Date: February 2016 What is Master Data Management and why is it so important? Date: February 2016 Agenda Introductions KPMG Approach to Master Data Management Panel Discussion Questions from the Audience 2015 KPMG LLP, a

More information

An RCG White Paper The Data Governance Maturity Model

An RCG White Paper The Data Governance Maturity Model The Dataa Governance Maturity Model This document is the copyrighted and intellectual property of RCG Global Services (RCG). All rights of use and reproduction are reserved by RCG and any use in full requires

More information

Data Migration through an Information Development Approach An Executive Overview

Data Migration through an Information Development Approach An Executive Overview Data Migration through an Approach An Executive Overview Introducing MIKE2.0 An Open Source Methodology for http://www.openmethodology.org Management and Technology Consultants Data Migration through an

More information

SAP BusinessObjects Information Steward

SAP BusinessObjects Information Steward SAP BusinessObjects Information Steward Michael Briles Senior Solution Manager Enterprise Information Management SAP Labs LLC June, 2011 Agenda Challenges with Data Quality and Collaboration Product Vision

More information

Enterprise Architecture at an Integrated Academic Medical Center

Enterprise Architecture at an Integrated Academic Medical Center Enterprise Architecture at an Integrated Academic Medical Center April 15, 2015 Carlos A. Alegria, Ph.D., CPHiMS, PMP Director, Enterprise Architecture NYU Langone Medical Center @calegria001 #HIMSS15

More information

Breaking Down the Silos: A 21st Century Approach to Information Governance. May 2015

Breaking Down the Silos: A 21st Century Approach to Information Governance. May 2015 Breaking Down the Silos: A 21st Century Approach to Information Governance May 2015 Introduction With the spotlight on data breaches and privacy, organizations are increasing their focus on information

More information

Visual Enterprise Architecture

Visual Enterprise Architecture Business Process Management & Enterprise Architecture Services and Solutions October 2012 VEA: Click About to edit Us Master title style Global Presence Service and Solution Delivery in 22 Countries and

More information

How to bridge the gap between business, IT and networks

How to bridge the gap between business, IT and networks ericsson White paper Uen 284 23-3272 October 2015 How to bridge the gap between business, IT and networks APPLYING ENTERPRISE ARCHITECTURE PRINCIPLES TO ICT TRANSFORMATION A digital telco approach can

More information

Business Aligned DW Roadmap

Business Aligned DW Roadmap IBM Software Group Business Aligned DW Roadmap Vince Leat ASEAN Software Group 2007 IBM Corporation Discussion Topics Introduction What makes BI successful Research into Smart Companies of 21 st Century

More information

Enterprise Architecture Program

Enterprise Architecture Program IT@UMN Enterprise Architecture Program Guiding Principles 1 Page Enterprise Architecture Guiding Principles Enterprise architecture guiding principles must be considered for all academic and administrative

More information

Business Intelligence

Business Intelligence Transforming Information into Business Intelligence Solutions Business Intelligence Client Challenges The ability to make fast, reliable decisions based on accurate and usable information is essential

More information

Increasing Efficiency across the Value Chain with Master Data Management

Increasing Efficiency across the Value Chain with Master Data Management APPLICATIONS A WHITE PAPER SERIES MASTER DATA MANAGEMENT ENSURES THAT THE ORGANIZATION MAINTAINS CRITICAL DATA IN SYSTEMATIZED ORDER TO AVOID DUPLICATION AND INCONSISTENCY. LARGE ORGANIZATIONS RESORT TO

More information

Business Architecture Guild Body of Knowledge Handbook 2.0

Business Architecture Guild Body of Knowledge Handbook 2.0 Guild Body of Knowledge Handbook 2.0 ------------------------ Section 1: Introduction The Guild has made this Introduction section of its Body of Knowledge Handbook 2.0 ( Handbook ) publicly available

More information

Certified Information Professional 2016 Update Outline

Certified Information Professional 2016 Update Outline Certified Information Professional 2016 Update Outline Introduction The 2016 revision to the Certified Information Professional certification helps IT and information professionals demonstrate their ability

More information

PROCESSING & MANAGEMENT OF INBOUND TRANSACTIONAL CONTENT

PROCESSING & MANAGEMENT OF INBOUND TRANSACTIONAL CONTENT PROCESSING & MANAGEMENT OF INBOUND TRANSACTIONAL CONTENT IN THE GLOBAL ENTERPRISE A BancTec White Paper SUMMARY Reducing the cost of processing transactions, while meeting clients expectations, protecting

More information

Extending Hyperion BI with the Oracle BI Server

<Insert Picture Here> Extending Hyperion BI with the Oracle BI Server Extending Hyperion BI with the Oracle BI Server Mark Ostroff Sr. BI Solutions Consultant Agenda Hyperion BI versus Hyperion BI with OBI Server Benefits of using Hyperion BI with the

More information

Logical Modeling for an Enterprise MDM Initiative

Logical Modeling for an Enterprise MDM Initiative Logical Modeling for an Enterprise MDM Initiative Session Code TP01 Presented by: Ian Ahern CEO, Profisee Group Copyright Speaker Bio Started career in the City of London: Management accountant Finance,

More information

EXPLORING THE CAVERN OF DATA GOVERNANCE

EXPLORING THE CAVERN OF DATA GOVERNANCE EXPLORING THE CAVERN OF DATA GOVERNANCE AUGUST 2013 Darren Dadley Business Intelligence, Program Director Planning and Information Office SIBI Overview SIBI Program Methodology 2 Definitions: & Governance

More information

Turning Data into Knowledge: Creating and Implementing a Meta Data Strategy

Turning Data into Knowledge: Creating and Implementing a Meta Data Strategy EWSolutions Turning Data into Knowledge: Creating and Implementing a Meta Data Strategy Anne Marie Smith, Ph.D. Director of Education, Principal Consultant amsmith@ewsolutions.com PG 392 2004 Enterprise

More information

ABOUT US WHO WE ARE. Helping you succeed against the odds...

ABOUT US WHO WE ARE. Helping you succeed against the odds... ACCURACY DELIVERED ABOUT US WHO WE ARE BizAcuity is a fast growing Business intelligence strategy company, providing reliable, scalable and cost effective consultancy and services to clients across the

More information

Data Governance. Unlocking Value and Controlling Risk. Data Governance. www.mindyourprivacy.com

Data Governance. Unlocking Value and Controlling Risk. Data Governance. www.mindyourprivacy.com Data Governance Unlocking Value and Controlling Risk 1 White Paper Data Governance Table of contents Introduction... 3 Data Governance Program Goals in light of Privacy... 4 Data Governance Program Pillars...

More information

Business Intelligence and Analytics: Leveraging Information for Value Creation and Competitive Advantage

Business Intelligence and Analytics: Leveraging Information for Value Creation and Competitive Advantage PRACTICES REPORT BEST PRACTICES SURVEY: AGGREGATE FINDINGS REPORT Business Intelligence and Analytics: Leveraging Information for Value Creation and Competitive Advantage April 2007 Table of Contents Program

More information

Business Intelligence Maturity In Australia

Business Intelligence Maturity In Australia Business Intelligence Maturity In Australia Paul Hawking, Robert Jovanovic, Carmine Sellitto Victoria University ERP Research Group July 010 Aristotle makes it sound so simple. Starting with $6 after the

More information

Planning a Basel III Credit Risk Initiative

Planning a Basel III Credit Risk Initiative Risk & Compliance the way we see it Planning a Basel III Credit Risk Initiative How to Achieve Return on Investment Contents 1 Introduction 3 2 Banks need a strong data foundation 4 3 A new focus on models

More information

Contents. visualintegrator The Data Creator for Analytical Applications. www.visualmetrics.co.uk. Executive Summary. Operational Scenario

Contents. visualintegrator The Data Creator for Analytical Applications. www.visualmetrics.co.uk. Executive Summary. Operational Scenario About visualmetrics visualmetrics is a Business Intelligence (BI) solutions provider that develops and delivers best of breed Analytical Applications, utilising BI tools, to its focus markets. Based in

More information

Reduce and manage operating costs and improve efficiency. Support better business decisions based on availability of real-time information

Reduce and manage operating costs and improve efficiency. Support better business decisions based on availability of real-time information Data Management Solutions Horizon Software Solution s Data Management Solutions provide organisations with confidence in control of their data as they change systems and implement new solutions. Data is

More information

Data Governance Overview

Data Governance Overview Data Governance Overview Anthony Chalker Managing Director August 12, 2014 2:05 2:55 Session What is Data Governance? Data Governance is the specification of decision rights and an accountability framework

More information

Business Usage Monitoring for Teradata

Business Usage Monitoring for Teradata Managing Big Analytic Data Business Usage Monitoring for Teradata Increasing Operational Efficiency and Reducing Data Management Costs How to Increase Operational Efficiency and Reduce Data Management

More information

Industry models for insurance. The IBM Insurance Application Architecture: A blueprint for success

Industry models for insurance. The IBM Insurance Application Architecture: A blueprint for success Industry models for insurance The IBM Insurance Application Architecture: A blueprint for success Executive summary An ongoing transfer of financial responsibility to end customers has created a whole

More information

Top 10 Trends In Business Intelligence for 2007

Top 10 Trends In Business Intelligence for 2007 W H I T E P A P E R Top 10 Trends In Business Intelligence for 2007 HP s New Information Management Practice Table of contents Trend #1: BI Governance: Ensuring the Effectiveness of Programs and Investments

More information

DIGO Geo Strategy

DIGO Geo Strategy Australian Government Department of Defence Intelligence and Security DIGO Geo Strategy 2009-2013 See the Unseen - Know the Unknown Contents Message from the Director 1 Overview - Keeping DIGO Customers

More information

Washington State s Use of the IBM Data Governance Unified Process Best Practices

Washington State s Use of the IBM Data Governance Unified Process Best Practices STATS-DC 2012 Data Conference July 12, 2012 Washington State s Use of the IBM Data Governance Unified Process Best Practices Bill Huennekens Washington State Office of Superintendent of Public Instruction,

More information

Presented By: Leah R. Smith, PMP. Ju ly, 2 011

Presented By: Leah R. Smith, PMP. Ju ly, 2 011 Presented By: Leah R. Smith, PMP Ju ly, 2 011 Business Intelligence is commonly defined as "the process of analyzing large amounts of corporate data, usually stored in large scale databases (such as a

More information

Introduction to Business Intelligence

Introduction to Business Intelligence IBM Software Group Introduction to Business Intelligence Vince Leat ASEAN SW Group 2007 IBM Corporation Discussion IBM Software Group What is Business Intelligence BI Vision Evolution Business Intelligence

More information

Big Data Governance. ISACA Chapter Annual Conference Sarova Whitesands Hotel, Mombasa 29th - 31st July, 2015. Prof. Ddembe Williams KCA University

Big Data Governance. ISACA Chapter Annual Conference Sarova Whitesands Hotel, Mombasa 29th - 31st July, 2015. Prof. Ddembe Williams KCA University Big Data Governance ISACA Chapter Annual Conference Sarova Whitesands Hotel, Mombasa 29th - 31st July, 2015 Prof. Ddembe Williams KCA University Presentation Overview 1. What is Data Governance and why

More information

Software Defined Hybrid IT. Execute your 2020 plan

Software Defined Hybrid IT. Execute your 2020 plan Software Defined Hybrid IT Execute your 2020 plan Disruptive Change Changing IT Service Delivery Cloud Computing Social Computing Big Data Mobility Cyber Security 2015 Unisys Corporation. All rights reserved.

More information

PORTFOLIO & PROJECT MANAGEMENT

PORTFOLIO & PROJECT MANAGEMENT PORTFOLIO & PROJECT MANAGEMENT Webinar & Demonstration Session March 6, 2015 vestapartners.com USA CANADA EUROPE AUSTRALIA SOUTHEAST ASIA +1 203 517 0400 +1 289 337 1793 +31 0 70 220 9720 +61 3 8676 0672

More information

Advanced Case Management in Government: The Roadmap for Effectiveness and Efficiency

Advanced Case Management in Government: The Roadmap for Effectiveness and Efficiency Advanced Case Management in Government: The Roadmap for Effectiveness and Efficiency Campbell Robertson Program Director, Public Sector IBM Software Group/Industry Solutions/ECM cir@ca.ibm.com Twitter:

More information

Industry models for financial markets. The IBM Financial Markets Industry Models: Greater insight for greater value

Industry models for financial markets. The IBM Financial Markets Industry Models: Greater insight for greater value Industry models for financial markets The IBM Financial Markets Industry Models: Greater insight for greater value Executive summary Changes in market mechanisms have led to a rapid increase in the number

More information

Huw Morgan Enterprise Architecture. City of Toronto - Low Sensitivity. City of Toronto

Huw Morgan Enterprise Architecture. City of Toronto - Low Sensitivity. City of Toronto City of Toronto Business Architecture Overview 2012 Huw Morgan Enterprise Architecture City of Toronto - Low Sensitivity City of Toronto Enterprise Architecture Program @ the City of Toronto Business Capability

More information

Key Issues for Data Management and Integration, 2006

Key Issues for Data Management and Integration, 2006 Research Publication Date: 30 March 2006 ID Number: G00138812 Key Issues for Data Management and Integration, 2006 Ted Friedman The effective management and leverage of data represent the greatest opportunity

More information

Insight Report. Digital marketing governance From fragmentation to alignment to impact. In this report

Insight Report. Digital marketing governance From fragmentation to alignment to impact. In this report Insight Report In this report Using standards to create a globally consistent digital experience Creating a digital governance framework Monitoring and measurement Digital marketing governance From fragmentation

More information

Agile enterprise content management and the IBM Information Agenda.

Agile enterprise content management and the IBM Information Agenda. Transforming your content into a trusted, strategic asset Agile enterprise content management and the IBM Information Agenda. Delivering a common information framework for uncommon business agility Highlights

More information

SAP BusinessObjects. Solutions for Large Enterprises & SME s

SAP BusinessObjects. Solutions for Large Enterprises & SME s SAP BusinessObjects Solutions for Large Enterprises & SME s Since 1993, we have been using our BI experience to ensure you buy the right licences at the lowest price, thus helping to deliver the best and

More information

Business Intelligence & Data Warehouse Consulting

Business Intelligence & Data Warehouse Consulting Transforming Raw Data into Business Results In the rapid pace of today's business environment, businesses must be able to adapt to changing customer needs and quickly refocus resources to meet market demand.

More information

IRMAC SAS INFORMATION MANAGEMENT, TRANSFORMING AN ANALYTICS CULTURE. Copyright 2012, SAS Institute Inc. All rights reserved.

IRMAC SAS INFORMATION MANAGEMENT, TRANSFORMING AN ANALYTICS CULTURE. Copyright 2012, SAS Institute Inc. All rights reserved. IRMAC SAS INFORMATION MANAGEMENT, TRANSFORMING AN ANALYTICS CULTURE ABOUT THE PRESENTER Marc has been with SAS for 10 years and leads the information management practice for canada. Marc s area of specialty

More information

Customer & Product Analytics and Active Data Governance

Customer & Product Analytics and Active Data Governance Customer & Product Analytics and Active Data Governance Agile Deployment of an Enterprise Analytics & Data Management Program The 3 rd World Emerging Industries Summit Zhengzhou City, Henan Province, China

More information

Master Data Management

Master Data Management 1 3 Master Data Management Support Services Service Definition MASTER DATA MANAGEMENT SUPPORT SERVICES Service Description The Master Data Management Support Services are part of the Cognizant Information

More information

Informatica Data Governance Framework Defining a Strategy for Success. Clarke Patterson Sr. Director Product Marketing

Informatica Data Governance Framework Defining a Strategy for Success. Clarke Patterson Sr. Director Product Marketing Informatica Data Governance Framework Defining a Strategy for Success Clarke Patterson Sr. Director Product Marketing 1 Agenda The Role of Data Governance Assessing Maturity Understanding the Components

More information

Case Study. Developing an. Enterprise-wide Architecture. within. Insurance Australia Group

Case Study. Developing an. Enterprise-wide Architecture. within. Insurance Australia Group Case Study Developing an Enterprise-wide Architecture within Insurance Australia Group This case study was submitted to Sparx Systems by IAG after successfully using the Enterprise Architect modelling

More information

Business Intelligence

Business Intelligence 1 3 Business Intelligence Support Services Service Definition BUSINESS INTELLIGENCE SUPPORT SERVICES Service Description The Business Intelligence Support Services are part of the Cognizant Information

More information

Service Oriented Architecture and the DBA Kathy Komer Aetna Inc. New England DB2 Users Group. Tuesday June 12 1:00-2:15

Service Oriented Architecture and the DBA Kathy Komer Aetna Inc. New England DB2 Users Group. Tuesday June 12 1:00-2:15 Service Oriented Architecture and the DBA Kathy Komer Aetna Inc. New England DB2 Users Group Tuesday June 12 1:00-2:15 Service Oriented Architecture and the DBA What is Service Oriented Architecture (SOA)

More information

The Department for Business, Innovation and Skills IMA Action Plan PRIORITY RECOMMENDATIONS

The Department for Business, Innovation and Skills IMA Action Plan PRIORITY RECOMMENDATIONS PRIORITY RECOMMENDATIONS R1 BIS to elevate the profile of information risk in support of KIM strategy aims for the protection, management and exploitation of information. This would be supported by: Establishing

More information

Argyll and Bute Council. Information Management Strategy 2014-2018

Argyll and Bute Council. Information Management Strategy 2014-2018 Argyll and Bute Council Information Management Strategy 2014-2018 Version 1.3 November 2014 $Hcxs4vps.Docx INDEX 1. INTRODUCTION... 3 1.1 Purpose of the Document... 3 2. INFORMATION MANAGEMENT OVERVIEW...

More information

Creating a Business Intelligence Competency Center to Accelerate Healthcare Performance Improvement

Creating a Business Intelligence Competency Center to Accelerate Healthcare Performance Improvement Creating a Business Intelligence Competency Center to Accelerate Healthcare Performance Improvement Bruce Eckert, National Practice Director, Advisory Group Ramesh Sakiri, Executive Consultant, Healthcare

More information