Jive Connects for Openfire

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Jive Connects for Openfire"

Transcription

1 Jive Connects for Openfire

2

3 Contents Jive Connects for Openfire...2 System Requirements... 2 Setting Up Openfire Integration... 2 Configuring Openfire Integration...2 Viewing the Openfire Admin Console...3 FAQ: Openfire Integration... 3 System Properties for Openfire Integration...4 Using Openfire...5 How do I chat with someone in my community?...5 How do I turn off the chat bar?... 6

4 Jive Connects for Openfire Jive Software provides instant messaging integration between Jive and Openfire. By installing Jive Connects for Openfire, community users can see each other's presence status and initiate chats via the community user interface. User chat presence is easily discoverable from several locations such as the user profile, user profile hover, and the Jive chat bar. The chat bar makes it even easier to find the people you wish to chat with by showing which users shown on the current page are online, as well as which of your community connections (such as people you're following) and friends are online. Starting a chat with these individuals is made simple via a one-click action, which begins a conversation with the other party via the chatting users' pre-installed XMPP clients. System Requirements To integrate Openfire with your community, you'll need the following: The Jive Connects for Openfire plugin. Jive version 5.0 and later. The following OS/browser/chat client combinations: Operating System Browsers Chat Client Windows XP Windows Vista Windows 7 Mac OS X Please see the Jive system requirements. Note: Users using Chrome browser will need allow their website to use Google Gears in order to use the chat bar. Linux Not supported. Not supported. Users who want to use integrated chat will need to have a compatible Openfire client. They need to use a chat client that is compatible with the XMPP URI protocol outlined in XEP Recommended chat clients include Spark, Adium, and ichat. Setting Up Openfire Integration To get set up with Jive Connects for Openfire, you'll need to: 1. Install the Jive Connects for Openfire plugin. See the Jive core documentation for information on installing plugins. 2. Restart the application. 3. Configure Openfire to recognize Jive. For more information, see Configuring Openfire Integration 4. Configure the application to integrate with Openfire. For more information, see Configuring Openfire Integration Once the community is configured, users can begin chats by clicking the menus available in the user interface. For user help on the feature, see How do I start an Openfire chat from the community? (page 5) Configuring Openfire Integration You can integrate Jive with your instance of Openfire, which is an XMPP server. This integration enables XMPP chat clients, such as Spark or Adium, to see each other's presence in Jive. For example, when a person is "Available" in chat, they'll also appear so in the application. To integrate the two, you'll need Jive version 5.0 or higher and Openfire version or higher. Users need to be logged into their chat client to chat with other users. Once setup, Jive learns about user presence from the Openfire server, which communicates with the user chat clients. However, both users must be signed in to their own chat clients to establish a chat session because users actually Jive Connects for Openfire - 2

5 chat directly to each other via their chat clients. To support this integration, you must configure the application and the Openfire server to communicate. Configuring the Openfire connection requires that you make specific settings to both Openfire profile settings and the Jive application, as described below. To setup Openfire: 1. After installing, launch the Openfire setup tool. 2. When you get to the Profile Settings page, Select Directory Server (LDAP) as the user and group system, and then click Continue. We recommend using LDAP so your chat server can be used independently of Jive. 3. Complete the 3 steps in Profile Settings to finish the setup process. Note: Once you complete the Openfire setup tool, you can still make changes in the Openfire Admin Console: Server > Server Settings > Profile Settings page. 4. To connect Openfire to Jive, log in to the Openfire Admin Console and proceed to Server > Server Settings > External Components. 5. Click Enabled to allow the connection to Jive, and then specify a port and a shared secret. You will need to specify these in the Admin Console in the following section. To setup the Jive application for Openfire: In the UI: Admin Console: System > Real-Time > Connection 1. On the Real Time - Connection Settings page, you see the Jive URL field populated with the URL at which Openfire can reach your community. In the Shared Secret box, enter the shared secret that you entered when configuring Openfire. Click Save Shared Secret to create the connection. 2. Configure the following XMPP-specific system properties: jive.xmpp.domain, jive.xmpp.host, jive.xmpp.port. For more on these properties, see System Properties for Openfire Integration (page 4) Viewing the Openfire Admin Console If you've got a running instance of Openfire and you've enabled its integration with Jive, you can launch its admin console from the application's admin console. In the UI: Admin Console: System > Real-Time > Openfire Admin FAQ: Openfire Integration Why can't I see presence for any of the users? Only users participating in Openfire will have users visible in the community, and the community/openfire integration must be correctly established to see presence for these users. Make sure that the integration is properly set up in the admin console. Why is it when I click on "start chat," some other program other than my regular XMPP chat client appears? This is happening because the browser you are using has not associated your XMPP chat client with the xmpp: URI. If you make the browser associate that program with the URI, it will open the next time you try to start to chat. Is there an expected performance decrease on the Openfire server that should be planned for? The community communicates with the Openfire server for providing presence, so you can expect more stress on that server. However, the community basically caches presence information and subscribes to updates (rather than requesting it from the Openfire server each time it's needed), so it should not be a significant amount of extra pressure. Can you use other Jive Chat integrations with the Openfire integration? Jive Connects for Openfire - 3

6 No; only one presence integration may be used at a time. You must uninstall any existing Jive Enterprise chat presence integrations, and reset the SBS server, prior to installing the Openfire integration plugin. What happens to users who don't have the client installed? Those users won't be able to start chats with other users in the system, because the browser will not have associated the xmpp: URI with an XMPP chat client, which is responsible for starting chats between users. What browsers support this? The System Requirements (page 2) describe support for browsers and chat clients. Does this module honor profile privacy? Yes it does; there is a privacy option for presence specifically which is in effect; username visibility is also respected. Can I enable presence for specific users? No. It's on or off globally. The Google Chrome browser is asking me whether or not my site should be allowed to use Google Gears. What is this and should I allow it? The chat bar uses local browser caching in the case of Google Chrome, so you should allow the site to use Google Gears. You must allow the site to use Google Gears if you wish to use the chat bar. Why can't I see the chat bar in the Chrome browser? Make sure that the Chrome is allowing your site to use Google Gears. System Properties for Openfire Integration System properties provide a way to do additional configuration. To make changes to system properties, in the admin console go to System > Management > System Properties. Keep in mind that both property names and values are case-sensitive. Note: You should make changes to system settings only under the guidance of Jive's support or professional services teams. The following is a list of system properties that can be used to fine tune configuration. Property Description jive.chat.presence.connections.max.to.filterthe number of user connections to be analyzed for presence, for online counts on initial page load. Defaults to 300. Set this to a lower value if you find that the CPU overhead for the plugin is too high. Set it to a higher value if overhead is not very high, and users typically have more than 300 connections. jive.chat.presence.max.to.filter The number of users to be analyzed for presence during presence checks after a page loads. This limits the number of users to be checked per request by the presence service. Defaults to 110 per request. Set this to a lower value if you find that the CPU overhead for the plugin is too high. jive.chat.presence.refresh.interval.ms The interval, in milliseconds, for refreshing the data in the chat bar. By default, this property is not set, so the presence information in the chat bar is not refreshed after the page loads for the user (unless they refresh the page). Jive Connects for Openfire - 4

7 Property jive.chat.presence.poll.rate.ms jive.chat.presence.is.on.demand Description With a large number of users, or users who have a large number of community connections, refreshing the chat bar can be performance-intensive. But if you want to enable refreshes that feel more "live" for users, set this to a value higher than zero. The interval, in milliseconds, between refreshes of the presence indicator on the profile popup and the profile page. Default is (1 minute). true to force the chat bar to only show presence information when the user clicks it. Default is false. Set this to true if CPU use is too high for the Openfire server. jive.chat.presence.monitor.notification.delaythe interval, in milliseconds, between error notifications if the presence provider is not available to the application. Default is (4 hours). Change this parameter if reminders should be more or less frequent. Set to -1 to disable reminders. jive.xmpp.domain jive.xmpp.host jive.xmpp.port The domain of the Openfire server, which should be same as the Jive instance. To find this information, navigate to Jive Admin Console: System > Real-Time > Connection page. The host for the Openfire server. The Openfire port for XMPP communication, which can be found when you navigate to Openfire Admin Console: Server > Server Settings > External Component and refer to the Service Enabled section. Using Openfire How do I chat with someone in my community? If you have a chat client that uses XMPP, such as Spark or Adium, you can easily start a chat with other chat users. You can chat with those who are your community connections and people who are listed on community pages that list content and activity in the community. Note: People must be logged in to the community as well as to chat in order to appear in your chat bar. Starting chat from the chat bar In the lower-right corner of a community page, notice that you have two options for viewing users who are online and available for chat. Connections shows a list of users you are following, and This page shows a list of users who are represented on the current page. To start a chat from the chat bar: 1. Choose whether you want to chat with one of your connections or with someone whose name appears on the page. To chat with a user you are following, click Connections. To chat with a user who is represented on the current page, click This page. 2. Click the name of the person you want to chat with. Your chat client will open and begin a chat with the person you selected. Starting chat from a user's profile In a user's profile, click the Chat button. Jive Connects for Openfire - 5

8 Your chat client will open and begin a chat with the person you selected. Starting chat by hovering a user's name Mouse over a user's name or avatar, then click Chat. Your chat client will open and begin a chat with the person you selected. Troubleshooting tips if your chat doesn't work The following guidelines can help you when you're having trouble setting up chat. You must be logged in to your chat client in order to start a chat session with another user in your community. Make sure your browser is setup to associate your chat client with the XMPP protocol. This varies from browser to browser, so refer to the help for your particular browser. You may need to setup your system to use your chat client for responding to the XMPP protocol. This varies between operating systems, so refer to the help for your operating system. Some browsers, including Chrome, will respond poorly if you try to start a chat using the chat bar while editing content. For example, the browser might attempt to navigate you away from the page where you're editing content to another page. Work around this by waiting until you've published your content before starting a chat. How do I turn off the chat bar? If you're an Openfire chat user, you'll be able to start chats with other people in the community by clicking their name in the chat bar displayed in the lower right of your screen. When you don't want to see the chat bar, you can turn it off in your preferences. To turn off the chat bar: 1. To the top right, next to your name, select Preferences from the drop-down menu to get to your Preferences page. 2. On the IM Preferences tab, click the Show the chat bar check box, then click Save. Jive Connects for Openfire - 6

Managing Users and Groups

Managing Users and Groups Managing Users and Groups If you're a system admin, user admin, or group admin, use this brief guide to learn how to use the admin console to add, remove, and edit accounts for users and groups. Note that

More information

Using Jive for Outlook

Using Jive for Outlook Using Jive for Outlook TOC 2 Contents Using Jive for Outlook...3 Client System Requirements... 3 Getting Started with Jive for Outlook... 3 Jview and View as email...5 Viewing Social Information... 5 Finding

More information

Managing User Accounts and User Groups

Managing User Accounts and User Groups Managing User Accounts and User Groups Contents Managing User Accounts and User Groups...2 About User Accounts and User Groups... 2 Managing User Groups...3 Adding User Groups... 3 Managing Group Membership...

More information

Frequently Asked Questions: Cisco Jabber 9.x for Android

Frequently Asked Questions: Cisco Jabber 9.x for Android Frequently Asked Questions Frequently Asked Questions: Cisco Jabber 9.x for Android Frequently Asked Questions (FAQs) 2 Setup 2 Basics 4 Connectivity 8 Calls 9 Contacts and Directory Search 14 Voicemail

More information

Contents Using Jive Anywhere... ... 3

Contents Using Jive Anywhere... ... 3 Using Jive Anywhere TOC 2 Contents Using Jive Anywhere... 3 Jive Anywhere System Requirements...3 Installing Jive Anywhere in Your Browser...3 Configuring Jive Anywhere... 4 Who's Talking About This Web

More information

Jive Social Media Engagement

Jive Social Media Engagement Jive Social Media Engagement Contents Jive Social Media Engagement...2 Getting Set Up... 2 Enabling the Social Media Console... 2 Managing Market Summary Visibility... 4 Managing Roles and Markets...

More information

Citrix Client Install Instructions

Citrix Client Install Instructions Citrix Client Install Instructions If you are using Citrix remotely, Information Technology Services recommends updating Citrix client to the newest version available online. You must be an administrator

More information

Contents Release Notes... ... 3 System Requirements... ... 4 Administering Jive for Office... ... 5

Contents Release Notes... ... 3 System Requirements... ... 4 Administering Jive for Office... ... 5 Jive for Office TOC 2 Contents Release Notes...3 System Requirements... 4 Administering Jive for Office... 5 Getting Set Up...5 Installing the Extended API JAR File... 5 Updating Client Binaries...5 Client

More information

Start Here Version: Author(s): Publisher: Reference: Printed:

Start Here Version: Author(s): Publisher: Reference: Printed: Version: 0.1 Author(s): Arcitecta Pty. Ltd. Publisher: Arcitecta Publishing Reference: arc.books.starthere Printed: 6 November 2014 02:00:59 Table of Contents Start Here... 3 Requirements... 4 Logging

More information

May ipay Solutions. Browser Settings

May ipay Solutions. Browser Settings May 2013 ipay Solutions Overview...4 Operating Systems...4 Locating the Apple (Mac) Computer Operating System...4 Locating the PC (Personal Computer) Operating System...4 Supported Browsers...6 Windows

More information

How to install and use the File Sharing Outlook Plugin

How to install and use the File Sharing Outlook Plugin How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.

More information

Administering Jive Mobile Apps

Administering Jive Mobile Apps Administering Jive Mobile Apps Contents 2 Contents Administering Jive Mobile Apps...3 Configuring Jive for Android and ios... 3 Native Apps and Push Notifications...4 Custom App Wrapping for ios... 5 Native

More information

Configuring Internet Explorer for CareLogic

Configuring Internet Explorer for CareLogic Configuring Internet Explorer for CareLogic March 19, 2014 1 P a g e Table of Contents Configuring Internet Explorer for CareLogic... 3 Configuring Internet Explorer Security Settings... 4 Internet Explorer

More information

Contents Release Notes System Requirements Using Jive for Office Administering Jive for Office

Contents Release Notes System Requirements Using Jive for Office Administering Jive for Office Jive for Office TOC 2 Contents Release Notes...3 System Requirements... 4 Using Jive for Office... 5 What is Jive for Office?...5 Working with Shared Office Documents... 5 Get set up...6 Get connected

More information

Administering Jive for Outlook

Administering Jive for Outlook Administering Jive for Outlook TOC 2 Contents Administering Jive for Outlook...3 System Requirements...3 Installing the Plugin... 3 Installing the Plugin... 3 Client Installation... 4 Resetting the Binaries...4

More information

Workstation Configuration

Workstation Configuration Workstation Configuration January 7, 2017 - Version 9 & 9.1 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

More information

Contents Jive for Outlook... ... 3

Contents Jive for Outlook... ... 3 Jive for Outlook TOC 2 Contents Jive for Outlook... 3 Release Notes... 3 System Requirements...3 Installing the Plugin... 3 Installing the Plugin... 3 Client Installation... 4 Resetting the Binaries...4

More information

The UC Learning Center: Disabling Pop-Up Blockers

The UC Learning Center: Disabling Pop-Up Blockers The UC Learning Center: Disabling Pop-Up Blockers In order to launch online courses within the UC Learning Center all pop-up blockers must be turned off. This guide will walk you through disabling pop-up

More information

Contents Using Jive Anywhere

Contents Using Jive Anywhere Using Jive Anywhere TOC 2 Contents Using Jive Anywhere... 3 Jive Anywhere System Requirements...3 Installing Jive Anywhere in Your Browser...3 Configuring Jive Anywhere... 4 Commenting on Jive Content...5

More information

INSTALLATION GUIDE VERSION

INSTALLATION GUIDE VERSION INSTALLATION GUIDE VERSION 4.1 2014 Copyright 2008 2014. All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical, for any purpose

More information

Workstation Configuration

Workstation Configuration Workstation Configuration Version 8.2 August 10, 2016 For the most recent version of this document, visit our documentation website. Table of Contents 1 Workstation configuration 3 1.1 Custom level Internet

More information

Student Tutorial Respondus LockDown Browser

Student Tutorial Respondus LockDown Browser Student Tutorial Respondus LockDown Browser Most instructors require the use of Respondus LockDown Browser (LDB) to take an online exam. If this is the case, LDB must be downloaded, installed, and used

More information

8x8 Virtual Office Telephony Interface for Salesforce

8x8 Virtual Office Telephony Interface for Salesforce 8x8 Virtual Office Telephony Interface for Salesforce Administrator Guide May 2014 The Champion For Business Communications Table of Contents 8x8 Virtual Office Telephony Interface for Salesforce.... 3

More information

Alarm Client. Installation and User Guide. NEC NEC Infrontia Corporation. July 2008 NDA-30364, Revision 8

Alarm Client. Installation and User Guide. NEC NEC Infrontia Corporation. July 2008 NDA-30364, Revision 8 Alarm Client Installation and User Guide NEC NEC Infrontia Corporation July 2008 NDA-30364, Revision 8 Liability Disclaimer NEC Infrontia Corporation reserves the right to change the specifications, functions,

More information

Instant Messenger Operator Manual

Instant Messenger Operator Manual Instant Messenger Operator Manual Introduction The Sparks Instant Messenger client not only allows for general chat services but also provides departments who offer customer service to provide an additional

More information

VPN Web Portal Usage Guide

VPN Web Portal Usage Guide VPN Web Portal Usage Guide Table of Contents WHAT IS VPN WEB CLIENT 4 SUPPORTED WEB BROWSERS 4 LOGGING INTO VPN WEB CLIENT 5 ESTABLISHING A VPN CONNECTION 6 KNOWN ISSUES WITH MAC COMPUTERS 6 ACCESS INTRANET

More information

Quick Start Guide for Small Business

Quick Start Guide for Small Business Quick Start Guide for Small Business This guide is designed for small workgroup or peer to peer network configurations with 10 users or less. If you are installing PaperCut on a network domain running

More information

LDAP and Active Directory Guide

LDAP and Active Directory Guide LDAP and Active Directory Guide Contents LDAP and Active Directory Guide...2 Overview...2 Configuring for LDAP During Setup...2 Deciding How to Use Data from LDAP... 2 Starting the Setup Tool... 3 Configuring

More information

T his feature is add-on service available to Enterprise accounts.

T his feature is add-on service available to Enterprise accounts. SAML Single Sign-On T his feature is add-on service available to Enterprise accounts. Are you already using an Identity Provider (IdP) to manage logins and access to the various systems your users need

More information

This guide provides information on installing, signing, and sending documents for signature with

This guide provides information on installing, signing, and sending documents for signature with Quick Start Guide DocuSign for Dynamics CRM Online 4.2 Published August 22, 2016 Overview This guide provides information on installing, signing, and sending documents for signature with DocuSign for Dynamics

More information

Native Banner / Java Fix

Native Banner / Java Fix Native Banner / Java Fix This help aid provides detailed instructions for removing new Java updates and installing the correct version of Java (Java version 7.40) for proper Native Banner operation. This

More information

Accessing UNO Office 365 at Home

Accessing UNO Office 365  at Home Accessing UNO Office 365 E-mail at Home Do you currently use any of the following e-mail clients for accessing a personal e-mail account from your home computer? Microsoft Outlook 2010, 2007, 2003 Microsoft

More information

Configuring Internet Explorer for CareLogic Use

Configuring Internet Explorer for CareLogic Use Configuring Internet Explorer for CareLogic Use July 30, 2013 1 P a g e Table of Contents Configuring Internet Explorer for CareLogic Use... 3 Configuring Internet Explorer Security Settings... 4 Internet

More information

Learning Management System (LMS) Quick Tips. Contents LMS REFERENCE GUIDE

Learning Management System (LMS) Quick Tips. Contents LMS REFERENCE GUIDE Learning Management System (LMS) Quick Tips Contents Process Overview... 2 Sign into the LMS... 3 Troubleshooting... 5 Required Software... 5 Mobile devices are not supported... 5 Using the Check System

More information

SETTING UP AN INSTANT MESSAGING SERVER

SETTING UP AN INSTANT MESSAGING SERVER SETTING UP AN INSTANT MESSAGING SERVER I recently upgraded a Charlotte company from an NT 4 domain to Small Business 2003. While the employees seemed excited about the Exchange server, Outlook Web Access,

More information

GoToMeeting, GoToWebinar & GoToTraining. Active Directory Connector Administration Guide. 7414 Hollister Avenue Goleta CA 93117

GoToMeeting, GoToWebinar & GoToTraining. Active Directory Connector Administration Guide. 7414 Hollister Avenue Goleta CA 93117 GoToMeeting, GoToWebinar & GoToTraining Active Directory Connector Administration Guide 7414 Hollister Avenue Goleta CA 93117 http://support.citrixonline.com 2013 Citrix Online, LLC. All rights reserved.

More information

Microsoft Lync. Commonly Answered Questions

Microsoft Lync. Commonly Answered Questions Microsoft Lync Commonly Answered Questions Microsoft Lync gives users real-time presence information including availability, location, photos, whiteboards, remote desktop sharing and enhanced instant messaging

More information

User guide. Business Email

User guide. Business Email User guide Business Email June 2013 Contents Introduction 3 Logging on to the UC Management Centre User Interface 3 Exchange User Summary 4 Downloading Outlook 5 Outlook Configuration 6 Configuring Outlook

More information

TOC 2. Contents. Using Jive Mobile...3 System Requirements...3 Connect to Your Community... 3 Jive Mobile Tips & Tricks...4

TOC 2. Contents. Using Jive Mobile...3 System Requirements...3 Connect to Your Community... 3 Jive Mobile Tips & Tricks...4 Using Jive Mobile TOC 2 Contents Using Jive Mobile...3 System Requirements...3 Connect to Your Community... 3 Jive Mobile Tips & Tricks...4 Using Jive Mobile 3 Using Jive Mobile Jive Mobile makes it easy

More information

Initial Setup of Microsoft Outlook 2011 with IMAP for OS X Lion

Initial Setup of Microsoft Outlook 2011 with IMAP for OS X Lion Initial Setup of Microsoft Outlook Concept This document describes the procedures for setting up the Microsoft Outlook email client to download messages from Google Mail using Internet Message Access Protocol

More information

Weston Public Schools Virtual Desktop Access Instructions

Weston Public Schools Virtual Desktop Access Instructions Instructions for connecting to the Weston Schools Virtual Desktop Environment Notes: You will have to have administrator permission on your computer in order to install a VMWare Client application which

More information

Senior Systems Cloud Services

Senior Systems Cloud Services Senior Systems Cloud Services In this guide... Senior Systems Cloud Services 1 Cloud Services User Guide 2 Working In Your Cloud Environment 3 Cloud Profile Management Tool 6 How To Save Files 8 How To

More information

NF5 VOIP Setup Guide (for Generic)

NF5 VOIP Setup Guide (for Generic) NF5 VOIP Setup Guide (for Generic) Configuring your NF5 for VOIP Service The following steps will take you through the process of setting up your VOIP connection. Step 1: Checking Computer Network Settings:

More information

SonicWALL Directory Services Connector version adds support for.net Framework version 4.0.

SonicWALL Directory Services Connector version adds support for.net Framework version 4.0. Directory Connector SonicWALL Directory Services Connector 3.5.01 Contents Enhancements in Directory Services Connector 3.5.01... 1 Platform Compatibility... 2 Known Issues... 4 Resolved Issues... 5 Overview

More information

Qvidian Playbooks & Salesforce Setup Guide. Fall Release 2013

Qvidian Playbooks & Salesforce Setup Guide. Fall Release 2013 Qvidian Playbooks & Salesforce Setup Guide Fall Release 2013 Last Updated: 11/12/2013 Introduction Welcome to Qvidian Sales Playbooks & Analytics! This guide is directed toward CRM Administrators, Playbook

More information

Shentel (Shentel.net)

Shentel (Shentel.net) Shentel (Shentel.net) Email Quick Start Guide Your new webmail is now powered by Contents If you are forwarding your Shentel.net email to a third party address...2 If you use an email program other than

More information

TU ACCESS GUIDE. Cisco 360 CCIE Troubleshooting Lab Front End Remote Access Guide

TU ACCESS GUIDE. Cisco 360 CCIE Troubleshooting Lab Front End Remote Access Guide TU ACCESS GUIDE Cisco 360 CCIE Troubleshooting Lab Front End Remote Access Guide Table of Contents Cisco 360 CCIE Troubleshooting Lab Front End Remote Access Guide... 1 Table of Contents... 2 Establishing

More information

Computer setup for Boca eplans (Internet Explorer)

Computer setup for Boca eplans (Internet Explorer) Computer setup for Boca eplans (Internet Explorer) Note: eplans is designed to work with Internet Explorer. If you are using Firefox, Chrome, or Safari you do not need to install these tools. Please navigate

More information

Eucalyptus 3.4.2 User Console Guide

Eucalyptus 3.4.2 User Console Guide Eucalyptus 3.4.2 User Console Guide 2014-02-23 Eucalyptus Systems Eucalyptus Contents 2 Contents User Console Overview...4 Install the Eucalyptus User Console...5 Install on Centos / RHEL 6.3...5 Configure

More information

Workstation Configuration Version 8.0 May 10, 2013

Workstation Configuration Version 8.0 May 10, 2013 Workstation Configuration Version 8.0 May 10, 2013 For the most recent version of this document, visit our documentation website. Table of Contents 1 Workstation configuration 3 1.1 Custom level Internet

More information

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 71. Version of 23 OCBC Bank. All Rights Reserved

Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 71. Version of 23 OCBC Bank. All Rights Reserved Velocity@ocbc Guide to add https://bbmy.ocbc.com as trusted site in Java 7 Update 71 Version 1.0 141014 1 of 23 Contents Java 7 Update 71 (difficulty logging into Velocity@ocbc)... 3 Uninstall Java Prior

More information

1 Intel Smart Connect Technology Installation Guide:

1 Intel Smart Connect Technology Installation Guide: 1 Intel Smart Connect Technology Installation Guide: 1.1 System Requirements The following are required on a system: System BIOS supporting and enabled for Intel Smart Connect Technology Microsoft* Windows*

More information

XMPP Instant Messaging and Active Directory

XMPP Instant Messaging and Active Directory XMPP Instant Messaging and Active Directory Quick setup of Isode's XMPP Server, M-Link, using Microsoft's Active Directory for user account provisioning Isode Objectives This document is intended for those

More information

Installation for Windows (including 8 and 10)

Installation for Windows (including 8 and 10) Installation for Windows (including 8 and 10) Requirements Windows XP or later; Windows 8 (64 bit) or Windows 10 (64 bit). Microsoft Pentium 3 Processor or later (Pentium 4 or equivalent recommended).

More information

Table of Contents. Troubleshooting Guide for Home Users

Table of Contents. Troubleshooting Guide for Home Users Table of Contents Introduction... 1 Chapter 1: System Requirements... 2 Recommended and Minimum Supported Requirements*... 2 Additional Information... 3 Internet Connectivity... 3 Tablet Compatibility...

More information

Downloading and Installing Interactive Reporting (Hyperion) Web Client

Downloading and Installing Interactive Reporting (Hyperion) Web Client Use the links below to skip to a specific section in the document: Downloading and Installing Interactive Reporting (Hyperion) Web Client... 1 Introduction... 1 Setup... 1 Identifying the version of Internet

More information

MAGEJAM PLUGIN INSTALLATION GUIDE

MAGEJAM PLUGIN INSTALLATION GUIDE MAGEJAM PLUGIN INSTALLATION GUIDE BEFORE YOU BEGIN ANY INSTALL OR UPGRADE ** Always make sure to make a backup of your Magento installation before installing any extension especially on a live system.**

More information

Cloud Help for Community Managers...3. About Jive Anywhere...4. Jive Anywhere System Requirements...5. Managing Jive Anywhere...6

Cloud Help for Community Managers...3. About Jive Anywhere...4. Jive Anywhere System Requirements...5. Managing Jive Anywhere...6 Anywhere Contents 2 Contents Cloud Help for Community Managers...3 About Jive Anywhere...4 Jive Anywhere System Requirements...5 Managing Jive Anywhere...6 Installing the Extended API JAR File...6 Post-Installation

More information

Substitute Service Center

Substitute Service Center Substitute Service Center Use the TEAMS Substitute Service Center to accept or reject substitute jobs and to customize settings, such as your availability and preferred locations. In this document: Accessing

More information

Using Jive for Outlook

Using Jive for Outlook Using Jive for Outlook TOC 2 Contents Using Jive for Outlook...3 Client System Requirements... 3 Getting Started with Jive for Outlook... 3 Jview and View as email...5 Viewing Social Information... 5 Finding

More information

Senior Systems Cloud Services

Senior Systems Cloud Services Senior Systems Cloud Services In this guide... Senior Systems Cloud Services 1 Cloud Services User Guide 2 Working In Your Cloud Environment 3 Cloud Profile Management Tool 6 How To Save Files 8 How To

More information

How to get a PC with AIM to videoconference with a Mac running ichat

How to get a PC with AIM to videoconference with a Mac running ichat How to get a PC with AIM to videoconference with a Mac running ichat Download AIM and Extras 1- Make sure that you re running AIM 5.5/5.9 on your PC. You can download it by going to www.aim.com and be

More information

Cox Business Online Backup. Download Instructions for Mac and Windows

Cox Business Online Backup. Download Instructions for Mac and Windows Cox Business Online Backup Download Instructions for Mac and Windows February 2014 Table of Contents Table of Contents Downloading Cox Business Online Backup on a Mac... 1 Downloading Cox Business Online

More information

RS ACCESS GUIDE. Cisco Expert-Level Training (Formerly Cisco 360) for CCIE Routing and Switching. Lab Front End Remote Access Guide

RS ACCESS GUIDE. Cisco Expert-Level Training (Formerly Cisco 360) for CCIE Routing and Switching. Lab Front End Remote Access Guide RS ACCESS GUIDE Cisco Expert-Level Training (Formerly Cisco 360) for CCIE Routing and Switching Lab Front End Remote Access Guide Table of Contents Cisco Expert-Level Training (Formerly Cisco 360) for

More information

INSTANT CONNECT SERVICE USER GUIDE

INSTANT CONNECT SERVICE USER GUIDE INSTANT CONNECT SERVICE USER GUIDE Contents Introduction... 3 Office Communicator 2007 R2 PC Desktop Client... 4 Manual configuration of Office Communicator... 4 Troubleshooting... 5 Microsoft Office Communicator

More information

UNIFIED MEETING 5 HELP

UNIFIED MEETING 5 HELP UNIFIED MEETING 5 HELP Table of Contents Conference Manager... 1 About Conference Manager... 1 From Conference Manager, you can... 1 Signing in to Conference Manager... 2 To sign in to the Conference

More information

CDOT Workflow ProjectWise Web Access Operations

CDOT Workflow ProjectWise Web Access Operations CDOT Workflow ProjectWise Web Access Operations ProjectWise offers a Web-based method for accessing project data from existing CDOT datasources. This document includes instructions for configuring Internet

More information

F-Secure Client Security. Quick Installation Guide

F-Secure Client Security. Quick Installation Guide F-Secure Client Security Quick Installation Guide F-Secure Client Security TOC 2 Contents Chapter 1: Introduction...3 Chapter 2: Installing Client Security...4 2.1 System requirements...5 2.2 Remote installation...6

More information

Important Notes for WinConnect Server VS Software Installation:

Important Notes for WinConnect Server VS Software Installation: Important Notes for WinConnect Server VS Software Installation: 1. Only Windows Vista Business, Windows Vista Ultimate, Windows 7 Professional, Windows 7 Ultimate, Windows Server 2008 (32-bit & 64-bit),

More information

What is OmniTouch 8660 My Teamwork?

What is OmniTouch 8660 My Teamwork? OMNITOUCH 8660 MY TEAMWORK 6.1 QUICK START GUIDE What is OmniTouch 8660 My Teamwork? OmniTouch 8660 My Teamwork Unified Conferencing and Collaboration combines presence-aware instant messaging with the

More information

Hub telecom Wifi Hotspots User guide

Hub telecom Wifi Hotspots User guide Hub telecom Wifi Hotspots User guide User support If you're still having trouble connecting to the portal after reading this guide, thank you for contacting customer support on +33 805 46 94 34 (free call

More information

Internet Banking Recommended Browser Settings. Internet Explorer Versions 10 and 11 Settings. Choose Your Browser Below. Cookies.

Internet Banking Recommended Browser Settings. Internet Explorer Versions 10 and 11 Settings. Choose Your Browser Below. Cookies. Internet Banking Recommended Choose Your Browser Below Internet Explorer Versions 10 and 11 Settings Cookies 1. To properly access Online Banking solutions you will need to enable first- and third-party

More information

DESKTOP CLIENT CONFIGURATION GUIDE BUSINESS EMAIL

DESKTOP CLIENT CONFIGURATION GUIDE BUSINESS EMAIL DESKTOP CLIENT CONFIGURATION GUIDE BUSINESS EMAIL Version 2.0 Updated: March 2011 Contents 1. Mac Email Clients... 3 1.1 Configuring Microsoft Outlook 2011... 3 1.2 Configuring Entourage 2008... 4 1.3.

More information

Bridgit Conferencing Software User s Guide. Version 3.1

Bridgit Conferencing Software User s Guide. Version 3.1 Bridgit Conferencing Software User s Guide Version 3.1 Table of Contents Introducing Bridgit Conferencing Software... 4 System Requirements... 4 System requirements (without using audio or webcams)...

More information

DepositNow! Web. Getting Started Guide. Version: a

DepositNow! Web. Getting Started Guide. Version: a DepositNow! Web Getting Started Guide Version: 1.1.6.0a April 2008 Table of Contents Before You Start... 3 Logging into DepositNow! Web and Scanner Setup... 4 Creating a Batch...17 DepositNow! Web Getting

More information

To learn how to use either of these methods to connect to Android SUTs, please see Connecting to Android SUTs [5].

To learn how to use either of these methods to connect to Android SUTs, please see Connecting to Android SUTs [5]. Published on Documentation (http://127.0.0.1) Home > Connecting to SUTs > Android Connection Methods Android Connection Methods Android Connection Methods To make a connection to an Android system under

More information

Easy Setup Guide for the Sony Network Camera

Easy Setup Guide for the Sony Network Camera -878-191-11 (1) Easy Setup Guide for the Sony Network Camera For setup, a computer running the Microsoft Windows Operating System is required. For monitoring camera images, Microsoft Internet Explorer

More information

Skype Cheat Sheet. Downloading and Installing Skype

Skype Cheat Sheet. Downloading and Installing Skype Skype Cheat Sheet Downloading and Installing Skype Windows: 1. Go to www.skype.com and choose "Get Skype" from the menu. 2. Click the button "Get Skype for Windows". On the next page, select the "Download

More information

Blackboard Log-In Trouble-shooter

Blackboard Log-In Trouble-shooter Blackboard Log-In Trouble-shooter Contents Overview Browser Checks Correct URL and use of Bookmarks Username and Password (& Domain) Issues Firewalls Cookie Settings Trusted Site Settings Pop-up Blockers

More information

Dashboard Admin Guide

Dashboard Admin Guide MadCap Software Dashboard Admin Guide Pulse Copyright 2014 MadCap Software. All rights reserved. Information in this document is subject to change without notice. The software described in this document

More information

Step 1: Checking Computer Network Settings:

Step 1: Checking Computer Network Settings: Configuring your 3G18WV for VOIP The following steps will take you through the process of setting up your VOIP connection. Step 1: Checking Computer Network Settings: You will need to connect your computer

More information

FileMaker Server 15. FileMaker Server Help

FileMaker Server 15. FileMaker Server Help FileMaker Server 15 FileMaker Server Help 2007 2016 FileMaker, Inc. All Rights Reserved. FileMaker, Inc. 5201 Patrick Henry Drive Santa Clara, California 95054 FileMaker and FileMaker Go are trademarks

More information

Getting Started Guide

Getting Started Guide Getting Started Guide Table of Contents OggChat Overview... 3 Getting Started Basic Setup... 3 Dashboard... 4 Creating an Operator... 5 Connecting OggChat to your Google Account... 6 Creating a Chat Widget...

More information

USING SKYPE FOR BUSINESS USER S GUIDE

USING SKYPE FOR BUSINESS USER S GUIDE U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A USING SKYPE FOR BUSINESS USER S GUIDE OCTOBER 2015 U N I V E R S I T Y O F S O U T H E R N C A L I F O R N I A 2015 UNIVERSITY OF SOUTHERN CALIFORNIA.

More information

WA1921 Enterprise Android Application Development. Classroom Setup Guide. Web Age Solutions Inc.

WA1921 Enterprise Android Application Development. Classroom Setup Guide. Web Age Solutions Inc. WA1921 Enterprise Android Application Development Classroom Setup Guide Web Age Solutions Inc. 1 Table of Contents Part 1 - Minimum Hardware Requirements...3 Part 2 - Minimum Software Requirements...3

More information

Installing and Configuring vcloud Connector

Installing and Configuring vcloud Connector Installing and Configuring vcloud Connector vcloud Connector 2.0.0 This document supports the version of each product listed and supports all subsequent versions until the document is replaced by a new

More information

Wireless USB Adapter

Wireless USB Adapter Wireless USB Adapter User s Manual 1 Table of Contents USER S MANUAL... 1 WELCOME... 3 PACKAGE CONTENTS... 3 WIRELESS USB ADAPTER OVERVIEW... 4 INTERFACE... 4 LED DESCRIPTION... 4 WPS BUTTON... 4 WIRELESS

More information

Novell Linux Desktop. Getting Started

Novell Linux Desktop. Getting Started Novell Linux Desktop NLD KDE QUICK START Getting Started Novell Linux Desktop (NLD) provides the tools that Linux* users require in their daily activities. It interfaces with the Linux system to access

More information

Single Sign-On Portal User Reference (Okta Cloud SSO)

Single Sign-On Portal User Reference (Okta Cloud SSO) Single Sign-On Portal User Reference (Okta Cloud SSO) Contents Okta Single Sign-on Portal... 3 Initial account creation and configuration... 3 First time manual login to the Okta Single Sign-on Portal...

More information

DO NOT PRESERVE FAVORITE WEBSITE DATA

DO NOT PRESERVE FAVORITE WEBSITE DATA Instructions to Fix LMR/Internet Explorer 10 Issues With recent Windows Updates, Internet Explorer 10 may have been installed on your system without your knowledge. The LMR Over the Internet Application

More information

Using the Jive for ios App

Using the Jive for ios App Using the Jive for ios App TOC 2 Contents App Overview...3 System Requirements... 4 Release Notes...5 Which Version Am I Using?... 6 Connecting to Your Community... 11 Getting Started...12 Using Your Inbox...13

More information

Customer admin guide. UC Management Centre

Customer admin guide. UC Management Centre Customer admin guide UC Management Centre June 2013 Contents 1. Introduction 1.1 Logging into the UC Management Centre 1.2 Language Options 1.3 Navigating Around the UC Management Centre 4 4 5 5 2. Customers

More information

Adobe Connect Support Guidelines

Adobe Connect Support Guidelines THINK TANK Online Services Adobe Connect Support Guidelines Page 1 Contents Introduction... 4 What is Adobe Connect?... 4 Adobe Connect Usage Quick Guide... 4 Items Required for Accessing Think Tank Online

More information

Data Recovery User Guide

Data Recovery User Guide Data Recovery User Guide Contents How to Use Syncios Data Recovery for windows?... 3 1. How to download and install Data Recovery... 3 2. How to Register Syncios Data Recovery Windows Version... 3 3. Data

More information

FareXpert Individual User Name and Passwords. User Guide

FareXpert Individual User Name and Passwords. User Guide FareXpert Individual User Name and Passwords User Guide 2013 Index Introduction... 3 Email for new credentials... 3 URL... 4 FAQ... 6 Java Update... 10 Trouble Shooting... 10 No email received... 10 Unable

More information

User Guide. Copyright 2003 Networks Associates Technology, Inc. All Rights Reserved.

User Guide. Copyright 2003 Networks Associates Technology, Inc. All Rights Reserved. Copyright 2003 Networks Associates Technology, Inc. All Rights Reserved. Table of Contents Getting Started... 4 New Features... 4 System Requirements... 4 Configuring Microsoft Internet Explorer... 4 Configuring

More information

Contents Jive StreamOnce... ... 3

Contents Jive StreamOnce... ... 3 Jive StreamOnce TOC 2 Contents Jive StreamOnce... 3 Release Notes... 3 System Requirements...3 Installing Extended APIs...3 Installing the JAR File...3 Getting Ready for StreamOnce... 4 Configuring StreamOnce...4

More information

Technology Services Group Procedures. IH Anywhere guide. 0 P a g e

Technology Services Group Procedures. IH Anywhere guide. 0 P a g e VDI Pilot Technology Services Group Procedures IH Anywhere guide 0 P a g e Installation Disable Apple Security Table of Contents IH Anywhere for Apple OSX (MAC)... 2 1. Installation... 2 Disable Apple

More information

Instructions for Configuring Your Browser Settings and Online Security FAQ s. ios8 Settings for iphone and ipad app

Instructions for Configuring Your Browser Settings and Online Security FAQ s. ios8 Settings for iphone and ipad app Instructions for Configuring Your Browser Settings and Online Security FAQ s ios8 Settings for iphone and ipad app General Settings The following browser settings and plug-ins are required to properly

More information

LEVEL 3 SM XPRESSMEET SOLUTIONS

LEVEL 3 SM XPRESSMEET SOLUTIONS LEVEL 3 SM XPRESSMEET SOLUTIONS USER GUIDE VERSION 2015 TABLE OF CONTENTS Level 3 XpressMeet Calendar...3 Level 3 SM XpressMeet Outlook Add-In...3 Overview...3 Features...3 Download and Installation Instructions...

More information