CONTENTS. Company profile. Solutions and services. Management Team Strategic and technological alliances Projects carried out

Transcription

1 Corporate Presentation 2015

2 CONTENTS Company profile Corporative Values Technical and human resources Capabilities and certifications History Solutions and services Consulting and Software Development Payroll and Human Resources Infrastructure, systems and services Cartography and Cadastre Business Management andtraining Management Team Strategic and technological alliances Projects carried out

3 Company profile Seresco is a Spanish company dedicated to developing software solutions and supplying services within the field of Information and Communication Technologies. Founded in 1969, its headquarters are in Oviedo and currently has service centers in Madrid, Barcelona, Asturias and Galicia. Seresco is today an important group of professional services ranging from consulting to software development, as well as integration of management solutions, human resources or technical assistance in critical environments. Seresco also has specialized divisions in the areas of training and mapping services. Seresco s client portfolio consists of organizations from all sectors as well as various government agencies such as the Spanish Medicines Agency, the General Directorate of Cadastre, the General Treasury of Social Security, the regional governments of Asturias, Castile and Leon, Extremadura and Galicia and municipalities such as Gijon, Madrid and Vigo. Seresco is a founding partner of AMETIC (Multi-Sector Association of Electronics, Information and Communication Technologies, Telecommunications and Digital Content Companies). Corporative Values Integrity: Professionalism and transparency in all of our in-house and outsourced management processes, in accordance with our Code of Ethics. Committed to results: Generate value for our clients, personnel, shareholders, partners and society in general. Quality: Continuously improve our activities and customer orientation. Innovation: creativity and flexibility to adapt to our environment by developing solutions that anticipate the needs of our clients reporting value-added. Social Responsibility: Responsibility towards people, the environment and the community, applying and promoting the 10 principles established in the Global Compact. Página 1

4 Technical and human resources The number of staff in the year 2014 was 509 professionals, of whom 80% have higher or medium degrees and 20% are technicians-specialists. By sex, 56% are male and 44% female. The professional qualifications include: Computer, Geodesy, Industrial, Agricultural, Telecommunications Engineering, BA in Economics, Law, Geography and Mathematics, Engineering, Computer Science and Surveying Technicians, Diploma in Business Studies and Social Work Graduate. In addition, many professionals are certified by Microsoft, IBM, SAP, Oracle, Hewlett-Packard, etc. Capabilities and certifications Seresco s management system has been certified according to the following standards: Quality Management System ISO 9001 Environmental Management System ISO Occupational Health & Safety Management System OHSAS Página 2

5 Information Security Management System UNE-ISO/IEC IT Services Management System ISO Seresco also has other certifications such as: Capability Maturity Model Integration (CMMI) level 3, a model for the improvement and assessment of processes for the development, maintenance and operation of software systems, supported by the European Software Institute (ESI). ITIL. Foundation Certificate in IT Service Management. Seresco is a member of itsmf Spain, the only recognized independent international organization dedicated to IT service management, which exerts great influence on the development and promotion of a standardized code of best global practices in this area, and works with a wide range of government agencies. Seresco follows a consistent policy for certification of their staff in ITIL methodologies for computer service management. Página 3

6 European Seal of Excellence 400+ Seresco has been awarded with the certification 400+ based on the EFQM Model. The EFQM Model recognition scheme is a global management framework used by the main European organisations and was created to recognise organisations that follow an excellence-orientated strategy, and that have achieved their established objectives. This European Seal of Excellence is proof of Seresco s commitment to the continuous improvement of all of its fields of activity, and was awarded following the successful completion of a demanding assessment process. Seresco has joined The Global Compact of United Nations. The Global Compact is a voluntary initiative in which companies are committed to align their operations and strategies with ten universally accepted principles in four areas: human rights, labor standards, environment and anti-corruption. Those companies that adhere to the Global Compact, share the conviction that business practices based on universal principles, contribute to the construction of a more stable, equitable global market, that foster more prosperous societies. Página 4

7 Company history Seresco is a national pioneer in the development of computer services and solutions. It was established as a corporation on May 3, 1969 by a group of industrialists in the region of Asturias. We should highlight the following among the key dates that have marked the history of the company: 1969 The company was incorporated under the name Asturiana de Informática, S.A Training activities started with the first computer school in Asturias The first branch opened in Galicia IRIS, an integrated management system for SMEs, was launched AIDA (Integrated Aid for the Development of Applications), a tool for the development of management applications, was launched The company LAB2000 was set up in collaboration with IBM in order to develop advanced software Development of the FX product platform (Iris FX, standard FX) A quality management system certification under the ISO 9001 Standard was obtained and the Madrid branch opened Milena Personal, the new solution for payroll and human resources, was launched Opening of the new Oviedo Vocational School (2,500 m 2 ) Marketing and training agreements with the multinational SAP The W3C Office, the CTIC Foundation and the Asturias ICT Cluster were set up The solution Milena Management was launched. Agreements with Hewlett-Packard and Novell CMMI Level 3 for software development was obtained Joined the Payroll Service Alliance, which operates in 27 European countries and over 5,7 million payslips each month Certified according to the following standards ISO 18001, ISO and ISO Opened new branch offices in Ecuador, Chile and Costa Rica Awarded with the certification 400+ based on the EFQM Model 2015 Seresco Atlantic and Seresco America were set up Página 5

8 Solutions and services Seresco has designed a complete range of services to meet any need in the field of Information Technology. The company groups its activities into five business areas: Consulting and Software, Payroll and Business Management, Infrastructure, Systems and Services, Cartography and Cadastre and Training. Consulting and Software Development Area Application development, maintenance and migration. Software development for the realization of turnkey projects or in software factory mode following international capacity and maturity models (CMMI), mainly J2EE,. Net, Cobol, AIDA and Aries technologies. Geographic Information Systems (GIS) with technology from world leader ESRI and applicable to territory and natural resources management, hydrography, service management, transportation, street furniture, gas, water and sanitation distribution networks. Business Intelligence. Consulting and development of data warehouses (DW) and business intelligence (BI) systems for multidimensional analysis, with experienced and certified consultants in Oracle environment. Payroll and Human Resources Solutions for payroll administration and human resource management by implementing Milena Personal as well as outsourcing administration and staff financial management services. Infrastructure, Systems and Services Area IT Strategy Consulting to improve the quality of ICT services by adopting ITIL recommendations for the design, planning and execution of projects for the integration and consolidation of systems with various technologies and the development of security and contingencies plans. Systems and Platforms Architecture. Technology consulting, provision and integration of infrastructure, continual improvement through analysis of new requirements, evaluation of new technologies and adaptation to changes. Outsourcing IT Services, a business unit specializing in the definition, adaptation and control of outsourcing processes of support and systems resources (infrastructure management, workplace management and service management centers). Cartography and Cadastre Geodesy and Topography. Field reviews, tacheometric surveys, precision leveling, topographic networks, photogrammetric support, ground plan layouts, bathymetry or technical assistance in any mapping area. Página 6

9 Photogrammetry and digital models. Aerotriangulation work as well as the creation or update of mapping using digital photogrammetric plotting at any scale and for any territory. Digital Terrain Models. Cartography. Producing and updating all kinds of cartography: thematic, urban planning, adapted to civil works projects, etc. Orthophotography. Obtaining digital orthophotos by automating rectification processes, a mosaic of images and radiometric balancing. Cadastral Management, Both Rural (Research of ownership, Classification of crops, Issuance of property bonds) and Urban (Processing files for transfer of ownership, records of physical and economic changes). Business Management and Training Area Integrated Solutions (ERP) for financial, commercial and logistics management for small and medium enterprises. Software solutions developed by Seresco, such as Milena Management, or by third party manufacturers like SAP. Vertical Solutions for various business sectors such as distribution (textile, perishable), operating industries (forestry, stone), food (canned, meat, wineries) or services (advertising agencies, real estate, rental of machinery). Specialized Training based on masters and specialization courses including official certification of products, management environments and infrastructure such as (Oracle, SAP, Business Objects, ESRI...) Entrepreneurial Training ranging from consulting and design of training plans to continual training management, processing financial aid, training space management and development of their own training activities. Training for Employment subsidized as a Collaborating Center of the National Employment Institute, the Directorate General of Vocational Training of the Principality of Asturias and other entities such as FORMIC. E-Learning, aimed at individuals and businesses with a wide range of courses that can be tutored and adaptable to customer needs. Página 7

10 Management Team The company headquarters are in Asturias and the organization has five business areas as well as other staff areas. The Steering Committee is made up by: General Manager: Manuel Ángel Busto Riego Deputy General Manager and Quality Manager: Juan Manuel Díaz Suárez Administrative and Financial Manager: Pablo Bilbao Lecanda Head of the Technology and Innovation Area: Antonio Manuel Campos López Head of the Business Management and Training Areas: Alejandro Blanco Urízar Head of the Consulting and Software Area: Rubén Pérez Sobrino Head of the Payroll and Human Resources Area: Reyes Palomares Pérez Head of the Infrastructure, Systems and Services Area: Luis Menéndez García Head of the Cartography and Cadastre Area: Antonio Huergo Ruisánchez The company also has three permanent service centers so that service is closer to clients: Madrid, Barcelona and Vigo. Seresco has branch office in Portugal, Ecuador and Costa Rica. Página 8

11 Strategic and technological alliances Seresco maintains a broad policy of technological and strategic alliances with companies like Microsoft, Oracle, or SAP. Founding member and member of the Board of SEDISI (Spanish Association of Information Technologies), 1970 Singular Company of FADE (Asturian Federation of Entrepreneurs), 1992 Patron of the Asturias Business School Foundation, 1993 Member of AECOC (Spanish Association of Commercial Coding), 1996 Microsoft Certified Solutions Partner, 1998 Member of AEDIPE (Spanish Association of Personnel Management), 1998 Oracle Certified Partner, 2000 Ceridian Centrefile Partner, 2002 Founding member and member of the Board of AETIC (Association of Spanish Electronics, Information Technologies and Telecommunications Companies), 2003 Patron of the CTIC Foundation, 2003 Member of the Information Technologies and Communication Cluster of the Principality of Asturias, 2003 Suse Linux Advanced Business Partner, 2003 SAP Business Partner, 2003 Business Objects Partner Program, 2007 Citrix Partner CSA Silver, 2009 Vmware Enterprise Partner, 2010 Kaspersky Partner, 2011 Página 9

12 Projects carried out Consultancy and Software Logo Project description ArcelorMittal Group. European supplier of the ArcelorMittal Group. Carrying out maintenance work in its applications park in the nearshore mode from our development centers in Oviedo and Vigo. The project covers all technologies available in the different factories and transverse systems (COBOL, Pacbase, SAP ABAP, JEE,.NET, Business Objects, ). For 2015, a work volume of between 45,000 and 50,000 hours is predicted. Xunta de Galicia (Galicia Regional Government) Maintenance of the Integrated Management System of the Department of Rural Development. This system represents the management core of the Department, and it allows for management of agricultural holdings, applications for aid, tracking and control of livestock production and, in general, support of agricultural policies established in the Autonomous Community. The system is supported by multiple technologies, from C++ to Java in the most recent modules. For the year 2015, a work volume of between 50,000 and 60,000 hours is predicted. Fondo Español de Garantía Agraria FEGA (Spanish Agricultural Guarantee Fund, an Organization depending on the Ministry of Agriculture) Customized development of an inspection system in the field that allows for verification at ground level of the aid applications associated with the Community's agricultural policy. This system is national in scope and is used by hundreds of inspectors during the processing period of these aids. It is developed based on ESRI technology for the Geographic Information System, complemented with developments in.net and Java for alphanumeric processing. Principality of Asturias Maintenance of the Agriculture Management System of the Department of Rural Development. This system supports the agricultural policies defined in the Autonomous Community. It was originally developed based on Oracle Developer technology, but in 2014 SERESCO undertook a project in technology modernization, involving the migration of the whole previous functioning to the Java environment. For 2015 a work volume of 32,000 hours is predicted. Página 10

13 Payroll and Human Resurces Logo Project description Production and marketing of industrial and medical gases. Payroll Administration Outsourcing. Significant data: employees Solutions for the prevention, identification, diagnosis and treatment of diseases. Payroll Administration Outsourcing Significant data: For workers Health insurance and health services. Payroll Administration Outsourcing. Significant data: 3,856 workers in 35 workplaces Road passsenger transport. Payroll Solutions and Human Resources Management. Significant data: 75 users and 5,000 workers in Spain and in Morocco.. Management of customer relations, legal services and payment collection. Payroll Administration Outsourcing. Significant data: employees. Wind energy solutions. Payroll Administration Outsourcing. Significant data: employees in Spain and 90 in Portugal. Página 11

14 Payroll and Human Resources Logo Project description Production of cellulose and biomass power. Payroll Administration Outsourcing. Significant data: employees. Food distribution. Payroll Solution, Human Resources Management and Employees Portal. Significant data: More than employees Hospital Sector. Payroll ASP and Human Resources Management. Significant data: 534 employees. Industrial assembly and maintenance. Payroll Solution and Human Resources Management. Significant data: employees. Metal stamping. Payroll Solution, Human Resources Management and Employees Portal. Significant data: Between 600 and 700 employees. Página 12

15 Business Management and Training Logo Project description Lighting, health, safety and industry. Integrated management system (Milena Management). Significant data: production management module. Fish and seafood trade. Integrated management system (Milena Management). Significant data: purchasing at the fish market and order processing. Asmadera is the Asturian association of forestry and wood entrepreneurs. Integrated application for financial and commercial management and production control for forestry and wood processing companies. More than 50 facilities in several autonomous regions. Significant data: Chain of custody traceability. Distribution of household appliances. SAP integrated application for the household appliance distribution group. Significant data: update suppliers rates directly from the Internet. Integration website from which customers can make inquiries about product catalog, stocks and prices. Construction materials. SAP integrated application for distribution and sale of construction materials. Significant data: Management of gauges and m 2 to optimize sales in boxes and payments on account. Real-time remote connection for stores with authorization procedures in client orders in order to control risks and stocks. Alarms for stocks and customer orders. Textile distribution. Integrated application for financial, commercial and POS management. Significant data: over one hundred textile stores connected to the headquarters in Asturias. AS/400 environment and Windows clients. Página 13

16 Infrastructure, Systems and Services Logo Project description Consolidation project for the technological platform of the over Microsoft Exchange infrastructure. Significant data: consolidation of three mail platforms, over 33,000 users of public administration, 32 high-availability servers, SAN EMC2 CX700: 8TB in Raid 10. Government of the Principality of Asturias. Center for IT management of the Principality of Asturias. Administration of the Principality of Asturias, education and health. Significant data: 60,000 users, 28,000 computers, 1,600 offices of the Government of the Principality of Asturias. Team of 90 people, on a 24/7 basis. User support centers in France, the United Kingdom, Slovakia, Russia, Spain and Portugal, providing support to Peugeot and Citroën s production facilities and dealer network. Significant data: the only contact point for more than 70,000 users in Spain and Portugal, with over 500 different applications, providing support to the centers and dealer network during extended working hours. Capio Sanidad Group Monitoring 24x7 HR infrastructure and virtualization. Significant data: Monitoring of virtualization infrastructures, payroll systems and employees' portal, with alarms and issuing of tickets in the case of events. Automated production of incident reports, status and performance of most significant indicators from both platforms. Corporación Alimentaria Peña Santa, S.A. (CAPSA) Support, maintenance and installation of hardware and software infrastructure in CAPSA centers. Technical support for group users in more than 25 applications. Management and resolution of incidents SAP R/3 environment. Significant data: 650 users, 620 computers, 50 servers. Página 14

17 Cartography and Cadastre Since 1985 Seresco has been providing Cadastral Management services in rural renovation projects, urban updates, file processing, customer service, etc. to the Ministry of Finace through its Regional offices and directly to the Directorate General for Cadastre. These services have been carried out in Avila, Asturias, Pontevedra, Cantabria, Lugo, Orense, A Coruña, León, Palencia, Zamora, Burgos, Balearic Islands, Huelva, Badajoz, La Rioja, Teruel, Santa Cruz de Tenerife, Malaga, Cadiz, Cordoba, Alicante and Cartagena. Aerial photography, in-field topographic support, digital photogrammetric plotting, editing cartography, obtaining digital terrain models, generation of orthophotos. 1:1000, 1:5000 and 1:10000 scale mapping of Soria, Zamora, Burgos, Segovia and Ávila. Mapping the coast of Asturias. Quality control of high-resolution digital orthophotography of the Principality of Asturias. PNOA orthophotography of the entire autonomous region. Updating all 1:5000 scale mapping of Asturias. 1:1.000 scale mapping and orthophotography of the Port of Huelva. Harmonized Topographic Database at 1:5.000 scale of the entire autonomous region of Cantabria (BTA5). 1:5000 scale cartography (BTA). 1:1000 and 1:500 cartography and generation of orthophotos with 0.10 m GSD m PNOA Orthophotography of over two million hectares in Castile and Leon m resolution orthophotography (PNOA) and 1:1000, 1:2000 and 1:10000 scale cartography Página 15

18 Cartography and Cadastre. National References 0.50 m PNOA Orthophotography of over two million hectares in Andalusia. 1: scale BTA cartography. PNOA25 of more than two million hectares. R&D&i Project. Automatic detection of changes by combining infrared and RGB images. R&D&i Project. Automated three-dimensional modeling of urban environments. 1:1000 and 1:10000 BTA Cartography. PNOA25 of the entire Principality of Asturias. Página 16

19 Cartography and Cadastre. International References Logo Project Description The Supply Department of the Republic of Costa Rica s National Register Administrative Office has awarded the public tender of a Cartographic expansion service based on cartography to the scale of 1:5,000 and the structure of the National Geographic Institute s Digital Topographic Data Base to the scale of 1:25,000, for the amount of $600,000 and with a completion timeframe of 24 months. Seresco has made an agreement with the State-Owned Metropolitan Company for Urban Development in Quito (belonging to the Municipality of Quito), to supervise the contract for the Construction, Design and Implementation of the Metropolitan Information System (SMI-Q) in the Municipality of the Metropolitan District of Quito. The contract duration is 12 months and the cost is $100, Cartográfica de Canarias, S.A. (GRAFCAN) is the state-owned Canary Islands Government company in charge of planning, productive, operative, circulatory, and maintenance activities for geographical and territorial information of the Canary Islands, in accordance with the Canary Islands Government geographical policy. Grafcan awarded Seresco with a public tender for the Production of the topographic map to the scale of 1:5,000 and 1:1,000 for some areas of the Souss Massa Drâa region (Morocco). It is a jointly financed project with the European Regional Development Fund. Página 17

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