Vonage Voic Plus. User Guide

Size: px
Start display at page:

Download "Vonage Voicemail Plus. User Guide"

Transcription

1 Vonage Voic Plus User Guide Version:. Revised 08 DEC 006 Vonage documentation is considered proprietary and is made available for business operations and review by employees and regulatory agencies. Distribution to third parties without prior permission is prohibited.

2 Notices Copyright 006, Vonage All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without prior written permission from Vonage. Vonage reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of Vonage to provide notification of such revision or change. Vonage provides this documentation without warranty of any kind, implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Vonage may make improvements or changes in the product(s) and/or the program(s) described in this documentation at any time. Version:.

3 Table of Contents. Conventions in this User Guide Vonage Basics Introduction to Vonage Voic Plus Getting Started Accessing Voic Plus the First Time New Message Alerts Accessing Voic Messages Dialing * Dialing the Vonage Line Number Dialing a Vonage Local Access Number Voic Access Numbers Voic Main Menu Options Listen to Messages Menu Setup Options Menu Change Your Password Normal and Extended Absence Greetings Scheduled Personal Greetings Record a Name Announcement Change Your Review Options Using the Web Account Logging in to Web Account Changing the Voic Password/PIN using Web Account Enable or Disable Voic within your Web Account Setting the Time Before Voic Picks Up Checking Messages Using Web Account Notification Questions and Answers Troubleshooting Version:. Page i

4 . Conventions in this User Guide The formatting conventions in this user guide are as follows: Steps are numbered and key commands to choose on the phone are formatted bold. Example:. Using your Vonage line press *3. Web page commands appear in this user guide worded exactly as they appear on the web page and are formatted bold. Example: When selecting either Enable Voic Notification or Enable Voic Attachments remember to enter a valid Address. Important information is presented alongside an exclamation point icon. Example: By default voic is setup to answer the line after it rings for 30 seconds (approximately five rings). The voic system will not be personalized until you access the system by phone and create your own password/ personal identification number (PIN), name announcement and personal greeting. A note designates additional information that is particularly important for the step the note is indented under. Example:. Select a new password/pin. Note: The standard password/ PIN length must be 4-5 numbers. All figures and tables have a number and caption. Example: Figure Main Menu Options Listen to Messages 9 Setup Options * Exit 0 Help 00 Auto Attendant Version:. Page

5 . Vonage Basics VoIP (Voice over Internet Protocol) is a great way to make and receive phone calls using your broadband Internet connection instead of your standard phone line. VoIP converts your phone calls into data that travels through your high-speed Internet connection just like , but comes out the other end just like a regular phone call. Your callers will never know that it's any different since it sounds like a regular phone call. Vonage is an all-inclusive VoIP phone service. Vonage supplies local and long distance calling anywhere in the US (including Puerto Rico) and Canada for one low price. Vonage uses your existing high-speed Internet connection (also known as broadband) instead of standard phone lines. In order to use the Vonage service you need the following: A broadband Internet connection such as Cable or DSL. Vonage does not provide Internet service. A credit/debit card with U.S. billing and shipping address. A Vonage phone adapter that is provided free, upon sign up through Vonage. Any touch-tone phone, corded or cordless. 3. Introduction to Vonage Voic Plus Vonage Voic is called Voic Plus because it provides customers with more options for managing voic than standard voic services. With Voic Plus, Vonage customers can manage voic messages by telephone, or online using Web Account. Customers may also receive voic messages as attachments in . Vonage customers may review their voic by using any of the following methods: A Vonage line. A non-vonage line. Customer s account. Customer s Vonage Web Account. Once your voic feature has been setup, login at any time to manage your voic messages and access your user options. Voic Plus exceeds the limits of other voic services by allowing: Messages to be up to five minutes in length. Messages to be stored for up to 60 days. Storage of up to 50 messages. This maximum number includes both new and saved messages. Messages to be saved on your computer s hard drive for long term storage. Throughout this document whenever the term voic is used, the document is referring to Vonage Voic Plus. Version:. Page

6 4. Getting Started Your voice mailbox is active, and will start receiving messages, once you receive a confirmation containing your Vonage line number (referred to as Vonage Line for the remainder of this document). If family and friends know your new Vonage number they can start leaving voic messages immediately, even if you have not received (and plugged in) your Vonage device. By default voic is setup to answer the line after it rings for 30 seconds (approximately five rings). The voic system will not be personalized until you access the system by phone and create your own password/ personal identification number (PIN), name announcement and personal greeting. Follow the steps under the Chapter 4. Accessing Voic Plus the First Time in this user guide. For security reasons please change your Voic password/pin as soon as possible. 4. Accessing Voic Plus the First Time The first time you access voic you are prompted by the Setup Assistant to create your own password/pin, name announcement, and personal greeting. These settings may be changed anytime in the future. During this call pressing * will replay the prompt. The following steps assume you are accessing voic for the first time using your Vonage line. If you are using another line to access your account, refer to Chapter 4.3 Accessing Voic Messages for instructions on how to access voic , once connected, you can respond to the Setup Assistant prompts described in steps through 9 below.. Using your Vonage line press *3.. Voic prompts to enter the temporary password/pin received in the Vonage welcome/confirmation . The Setup Assistant prompts to: 3. Select a new password/pin. Note: The standard password/ PIN length must be 4-5 numbers. 4. Enter the new password/pin a second time to confirm. 5. To accept the new password/pin press #, to reject and start again press *. 6. Record a name announcement. 7. To accept the new name announcement press #, to reject and start again press *. 8. Record a personal greeting. Note: Your voic greeting may be up to minute (60 seconds) long. 9. To accept the new name greeting press #, to reject and start again press *. At this point, your new Voic Plus mailbox has been personalized. Version:. Page 3

7 4. New Message Alerts When new messages exist on your Vonage line you will: Hear a stutter tone when you pick up the phone handset. Receive an indicating that you have voic , providing notification has been activated through your Web Account. Refer to Chapter 6.. Enable or Disable Voic within your Web Account for more information. 4.3 Accessing Voic Messages There are three ways to access your voic using the telephone:. Dialing *3 (Works only when dialing from a Vonage line).. Dialing the mailbox number direct. Note: The mailbox number is the Vonage line number. 3. Dialing a Vonage Local Access Number Dialing *3 Dialing *3 works when accessing voic from any Vonage line. When dialing *3 from a Vonage line, the Vonage network recognizes the phone number placing the call as a Voic Plus mailbox number, and will prompt you for the mailbox password/pin for that line. If dialing from a non- Vonage line refer to Chapter 4.3. Dialing the Vonage Line Number and Chapter Dialing a Vonage Local Access Number. If you are dialing from the Vonage line you wish to check messages for, follow the steps below:. Dial *3.. Enter the password/pin. 3. Continue to Chapter 5 Voic Main Menu Options. Note: You may wish to disable Call Waiting while accessing your voic . Dialing *70 before dialing *3 disables Call Waiting for the call. If you are dialing from a Vonage line, but it is not the line you wish to check messages for, follow the steps below:. Dial *3.. When prompted for the password press *. 3. Voic prompts for a mailbox number. Note: The mailbox number is the full telephone number you want to check messages for. This is generally an eleven-digit number. Refer to Table for examples of various mailbox numbers. Version:. Page 4

8 Table Examples of Mailbox Numbers Country Example Mailbox Number USA Canada UK , Voic prompts for the mailbox password/pin. 5. Continue to Chapter 5 Voic Main Menu Options Dialing the Vonage Line Number Dialing the voic line works when calling from any line (Vonage or Non-Vonage).. Dial the -digit Vonage line you want to check messages for.. Press the * key when voic picks up. 3. Enter your password/pin. 4. Continue to Chapter 5 Voic Main Menu Options. Note: The voice line number may be a toll call from the line placing the call. If the number is determined to be a toll call you may wish to use a Vonage Local Access Number Dialing a Vonage Local Access Number Vonage Local Access Numbers work when calling from any line (Vonage or Non-Vonage).. Dial a Vonage voic Local Access Number. Note: For instructions on how to find a Local Access Number in your area refer to Chapter Voic Access Numbers.. When prompted for the password press *. 3. Voic Plus prompts for a mailbox number. Note: The mailbox number is the full line number you want to check messages for. This is generally an eleven-digit number. Refer to Table for examples of various mailbox numbers. 4. Voic Plus prompts for the mailbox password/pin. 5. Continue to Chapter 5 Voic Main Menu Options. Version:. Page 5

9 4.3.4 Voic Access Numbers Vonage supplies Voic Plus access numbers across the US, UK, and Canada. When checking your voic from a remote location (and your Vonage line is a toll call from the line you are dialing from), you may wish to use an access number that is a toll free call (providing one is available). Vonage voic access numbers are located in the right hand column of the Voic Plus web page. To navigate to the Voic Plus page:. Using your web browser go to Click the Features link. 3. On the Features page click the Voic Plus link. 4. On the right side of the Voic Plus page under the Check your Voic 3 Ways section, Click the Select a country drop-down list and select the country you are calling from. Refer to Figure. 5. The Select an area code drop-down list is populated with available area codes for the country selected. Click an area code off the Select an area code list to find the Local Access Number (if one is available). Figure Selecting a Voic Access Number Step 4 Select country Step 5 Select an area code Voic Access Number Version:. Page 6

10 5. Voic Main Menu Options After a valid password/pin is entered, the Voic Plus Main Menu options are announced. Figure illustrates the telephone buttons and corresponding functions for the Main Menu. The options are: Listen to Messages press. Setup Options press 9. Exit press star (*). Help press 0. Auto Attendant press 00. Figure Main Menu Options Listen to Messages 9 Setup Options * Exit 0 Help 00 Auto Attendant Each Vonage account is given one voice mailbox per physical telephone number. Physical numbers are lines that have the ability to receive and place calls. Virtual numbers are lines that can receive calls but cannot place calls (800 numbers are virtual numbers). Virtual numbers do not get mailboxes. Once connected to voic , users with multiple mailboxes can switch between them by using the Auto Attendant. Auto Attendant provides the ability to check multiple mailboxes during the same call. While navigating within the voic menu system the * key either cancels, or navigates up one level, through the menu hierarchies. Pressing 0 provides help. To increase readability throughout this user guide, only portions of the menu structure relevant to the topics discussed are illustrated. For a complete diagram of the menu prompts refer to Figure 0 on the last page of this user guide. Version:. Page 7

11 5. Listen to Messages Menu Option on the main menu is Listen to Messages. Figure 3 illustrates the telephone buttons and corresponding functions for navigating the Listening to Messages menu. Figure 3 Listening to Messages Menu Navigation Listen to Messages New Messages Saved Messages 3 Deleted Messages 0 Help Available navigation commands while listening to messages Review Message Save Message 3 Delete Message 5 Message Options 7 Replay Last 0 Seconds 8 Pause Message 9 Fast Forward 0 Seconds 0 Help # Skip Message * Cancel and return to Main Menu Previous Message 5 Message Information (From/Time/Date) 0 Help # Marks Message Press any key to Resume Voic supplies three folders for storing your messages: Inbox Saved Messages Deleted Messages Once you have chosen to listen to messages you may be prompted to do any of the following: Press to Listen to New Messages. New messages are messages you have not saved or deleted over the automated phone message retrieval system. These messages are stored in the Inbox folder. Press to Listen to Saved Messages. Allows you to listen to the messages you have previously listened to and saved. These messages are stored in the Saved Messages folder. Press 3 to Listen to Deleted Messages. Deleted messages are not deleted immediately, and can be recovered for up to 4 hours from the moment originally deleted. These messages are stored in the Deleted Messages folder until they are permanently deleted. Press 0 for Help. Help describes prompt functionality in detail. Version:. Page 8

12 The Listen to Messages menu prompts vary depending on the status of your Voic messages. Example: If you choose to listen to your messages and have new messages, but no saved or deleted messages, you will only be prompted to press to listen to new messages, or press 0 for Help. You will not be prompted to listen to saved or deleted messages because you have none at this time. Figure 3 illustrates all the navigation keys available while listening to messages. All are self explanatory except the Mark Message feature. Once a message is paused users can press pound (#) to mark the message so the message will repeat from the marked time on. Once the message is marked it will replay, looping from the marked time to the end of the message, until you are finished reviewing it. Version:. Page 9

13 5. Setup Options Menu Option 9 on the Main Menu is Setup Options. Figure 4 illustrates an overview of the telephone buttons and their corresponding functions for navigating the Setup Options menu. Figure 4 Setup Options Menu Navigation 9 Setup Options Mailbox Setup and Greeting Change Your Password Normal & Extended Absence Greetings 3 Scheduled Personal Greetings 4 Record Your Name Announcement 6 Change Your Review options Review Greeting Record Your Greeting 4 Delete Greetings 5 Record Extended Absence Greeting 6 Activate/Deactivate Extended Absence Greeting Timestamp On Timestamp Off Review Greetings Record Greetings 3 Greetings Override 4 Review Greetings Schedules 5 Modify Greetings Schedules 6 Delete Greetings Override Greeting for Rest of the Day Override Your Greeting Indefinitely 3 Schedule an Override Interval 5 Cancel Scheduled Override Assign Default Greeting Assign Greetings for a Day of Week 3 Assign Greetings for a Specific Day of Year 4 Delete Greeting Schedules Note: You can press 0 anytime for help. Pressing * navigates upwards through the menu hierarchy. 5.. Change Your Password Option under Mailbox Setup and Greeting is Change Your Password. Vonage sets no limits for how often passwords need to be changed. We recommend you change your password/pin as often as needed. To record a new password/pin:. Dial into your voic account.. Press 9 for Setup Options. 3. Press for Mailbox Setup and Greeting 4. Press for Change Password. 5. Enter a new password/pin followed by the # key. 6. Enter the new password/pin again, followed by the # key to confirm. Note: Passwords/PINs are 4-5 characters long and consist of numbers only. Version:. Page 0

14 5.. Normal and Extended Absence Greetings Option under Mailbox Setup and Greeting is Normal & Extended Absence Greeting. Figure 5 illustrates the telephone buttons and corresponding functions for navigating the Normal & Extended Absence Greetings menu. Figure 5 Normal & Extended Absence Greeting Menu Navigation Normal & Extended Absence Greetings Review Greeting Record Your Greeting 4 Delete Greetings 5 Record Extended Absence Greeting 6 Activate/Deactivate Extended Absence Greeting Voic plays the Normal Greeting and Extended Absence Greeting then returns to the previous menu level. Allows you to record a new greeting. Navigate using Key Commands listed in Table. Voic returns to the previous menu level when finished. To delete the Normal Greeting press. To delete the Extended Absence Greeting press 3. Once a choice is made the greeting is deleted and voic returns to the previous menu level when finished. Record an Extended Absence Greeting and press #. Press # to accept, or choose appropriate response from Table. If accepting the new greeting there is an option to press # to activate it. Voic activates the Extended Absence Greeting and returns to previous menu level. Voic returns to previous menu level when finished. Each mailbox can have the following three greetings: One Normal Greeting, which is assigned the number and is also referred to as a Personal Greeting. One Extended Absence Greeting, which is assigned the number 3 (also referred to as Personal Greeting number 0 in some menus). One additional Personal Greeting, which is assigned the number, and is recorded as discussed in Chapter Record Greetings (Record a Second Personal Greeting) of this user guide. The Review Greeting, Record New Greeting, and Delete Greetings commands found within the Normal & Extended Absence Greeting menu (Figure 5) do not provide the ability to record, hear, or delete the additional personal greeting. The additional personal greeting can only be managed using the Scheduled Personal Greetings menu. Version:. Page

15 5... Review Greeting Option under Normal & Extended Absence Greetings is Review Greetings. This option identifies and plays the Normal Greeting and the Extended Absence Greeting. Once played the system returns to the previous menu level Record Your Greeting Option under Normal & Extended Absence Greetings is Record Your Greeting. This option allows you to record a new personal greeting number (Normal Greeting) or Extended Absence Greeting. You cannot record a new personal greeting number using this option. The Normal Greeting is automatically assigned the greeting number. You are prompted to record this greeting the first time you access voic by telephone. To record a new Normal Greeting:. Dial into your voic account.. Press 9 for Setup Options. 3. Press for Mailbox Setup and Greeting. 4. Press for Normal & Extended Absence Greetings. 5. Press for Record Your Greeting. 6. Record a greeting, press the pound (#) key to accept, or choose the appropriate key from Table for the desired response. Table Key Commands for Personal Greeting Key Function # To accept To replay To rerecord 3 Mark as an Extended Absence Greeting * To cancel 0 For help Note: Each voic greeting may be up to minute (60 seconds) long Delete Greeting The choices are to delete your Normal Greeting press, to delete your Extended Absence Greeting press 3. After either deleting a greeting, or pressing * to cancel, the system returns to the previous menu level. Version:. Page

16 5...4 Record Extended Absence Greeting The Extended Absence Greeting is a convenient greeting to turn on and off for any period of time. For example, you may wish to have your Extended Absence Greeting when calls received while you are away at lunch, or attending a meeting. To record an Extended Absence Greeting:. Dial into your voic account.. Press 9 for Setup Options. 3. Press for Mailbox Setup and Greeting. 4. Press for Normal Greeting and Extended Absence Greetings. 5. Press 5 for Record Extended Absence Greeting. 6. Record the greeting, press the pound (#) key to accept, or choose the appropriate key from Table for the desired response. 7. To activate the Extended Absence Greeting immediately press # Activate/Deactivate Extended Absence Greeting When you check voic the system reminds you when the Extended Absence Greeting is activated by stating Your Extended Greeting is turned on, to turn it off press pound. The Extended Absence Greeting can also be turned off by following the navigation steps below:. Dialing into your voic account.. Press 9 for Setup Options. 3. Press for Mailbox Setup and Greeting. 4. Press for Normal Greeting. 5. Press 6 for Deactivate your Extended Greeting. Version:. Page 3

17 5..3 Scheduled Personal Greetings Option 3 under Mailbox Setup and Greeting is Scheduled Personal Greetings. Figure 6 illustrates the telephone buttons and corresponding functions for navigating the Scheduled Personal Greetings menu. Figure 6 Scheduled Personal Greetings Menu 3 Scheduled Personal Greetings Review Greetings Record Greetings 3 Greetings Override 4 Review Greetings Schedules 5 Modify Greetings Schedules 6 Delete Greetings Identifies greeting number then plays greeting. Voic returns to previous menu level when finished. Prompted to choose number for greeting you wish to record. Acceptable choices are and. To accept press #. To mark the greeting as an Extended Absence Greeting press 3 Voic returns to previous menu level when finished. See Figure 7 Plays the default greeting configuration, including the greeting number and the start and end times, and dates, the greeting is scheduled to play Voic returns to previous menu level when finished. See Figure 8 Enter number of greeting to delete, press # to accept, press * to re-enter. If accepted, voic confirms deletion and returns to previous menu level. The Review Greeting, Record New Greeting, and Delete Greetings commands found in the Personal & Extended Absence Greeting menu (Figure 5) do not allow you to hear, record, or delete your additional personal greeting. These functions can only be performed by using the Review Greetings, Record Greetings, and Delete Greetings commands under the Scheduled Personal Greetings menu (Figure 6) Review Greetings Option under Scheduled Personal Greetings is Review Greetings. This option identifies the greeting by number then plays the greeting, upon finishing the system returns to the previous menu level. All existing greetings are played, including the Extended Absence Greeting. Version:. Page 4

18 5..3. Record Greetings (Record a Second Personal Greeting) Option under Scheduled Personal Greetings is Record Greetings. This option allows you to record a new personal greeting number (Normal Greeting), or personal greeting number. Any greeting you record can be marked as an Extended Absence Greeting as described in step 7 below. If you create a second personal greeting, you can switch between it and your Normal Greeting by using the Greetings Override or Greetings Schedules features. To record a second personal greeting:. Press 9 for Setup Options.. Press for Mailbox setup and Greetings. 3. Press 3 for Scheduled Personal Greetings. 4. Press for Record Greetings. 5. Enter the number for your second Personal Greeting. Note: Each voice mailbox can have a maximum of two greetings (and one Extended Absence Greeting). When prompted to enter a number for your second greeting the system will not accept any number greater than. The Normal Greeting is already assigned the greeting number. 6. Record your greeting. 7. To accept the newly recorded greeting press #, press 3 to mark your greeting as an Extended Absence Greeting, or choose the appropriate response key from Table. Version:. Page 5

19 Greetings Override Option 3 under Scheduled Personal Greetings is Greetings Override. Figure 7 illustrates the telephone buttons and their corresponding functions for navigating the Greetings Override menu. Figure 7 Greetings Override Menu Navigation 3 Greetings Override Override Greeting for Rest of the Day Override Your Greeting Indefinitely 3 Schedule an Override Interval 4 Stop Active Override and Resume Normal Greeting Schedule 5 Cancel Scheduled Override Enter the number to override with followed by the # key. Voic returns to the previous menu level. Enter the number to override with followed by the # key. Voic returns to the previous menu level. If starting in next 4 hours press #, or enter a start date (mmddyy) and confirm, Prompted to enter time (hhmm). Prompted to enter for AM or for PM. Prompted to accept press #, renter press*. To end in next 4 hours press #, or enter an end date (mmddyy) and confirm. Prompted to enter time (hhmm). Prompted to enter for AM or for PM. Prompted to accept press #, renter press*. This option appears once a override is in effect. If chosen the system states "Override cancelled. Your normal greeting schedule will resume." Voic returns to previous menu level when finished. This option appears once a scheduled override is in effect. If chosen the system states "Override cancelled. Your normal greeting schedule will resume." Voic returns to previous menu level when finished. Announces override is complete and returns to the previous menu level. The mailbox must have two personal greetings recorded to use any Greetings Override commands. You cannot choose your Extended Absence Greeting as the override greeting when using these commands. The active greeting is the greeting played when incoming callers are directed to voic . By default your Normal Greeting is the active greeting, unless you changed the active greeting using the Greetings Override or the Modify Greetings Schedules commands. Assume you have created a second greeting, number. The Greetings Override commands provide the ability to switch between your Normal Greeting and greeting for the rest of the day, indefinitely, or according to a schedule you specify using an Override Interval. An Override Interval allows you to specify any time period to activate the greeting of your choice. When scheduling an Override Interval, you can start and end the interval within the next 4 hours, or enter any date and time (AM or PM) to start and end the interval. Version:. Page 6

20 The mailbox must have two recorded personal greetings in order to use Greetings Override features. You cannot choose your Extended Absence Greeting number 3 (or 0) as the override greeting when using this feature. To override the active greeting:. Press 9 for Setup Options.. Press for Mailbox setup and Greetings. 3. Press 3 for Scheduled Personal Greetings. Note: To listen to the existing mailbox greetings choose to Review Greetings (refer to Figure 5). 4. Press 3 for Greetings Override. 5. Refer to Figure 7 and select the appropriate choice. Note: When prompted to enter a number for the greeting to switch to, your Normal Greeting is greeting number, your second personal greeting is number Review Greetings Schedules Option 4 under Scheduled Personal Greetings is Review Greetings Schedules. The option plays the default greeting schedule, including the times and dates greetings are scheduled to play. When completed the system returns to the previous menu level. Version:. Page 7

Voicemail Plus User Guide

Voicemail Plus User Guide Voicemail Plus User Guide Version: 2.0_US Revised: 25 September 2007 Notices Copyright 2007 Vonage. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used

More information

Digital Phone @ Home Tutorial

Digital Phone @ Home Tutorial Digital Phone @ Home Tutorial 2 Table of Contents Quick Start Guide... 4 Making Phone Calls... 5 Voicemail Setup... 6 Setup instructions:... 6 To Check Messages:... 6 Quick Key Reference:... 6 Customer

More information

VOICE MAIL USER GUIDE NEVER MISS A MESSAGE. windstream.com 1.877.481.9463

VOICE MAIL USER GUIDE NEVER MISS A MESSAGE. windstream.com 1.877.481.9463 VOICE MAIL USER GUIDE NEVER MISS A MESSAGE windstream.com 1.877.481.9463 Windstream is a registered service mark of Windstream Corporation. 2009 Windstream Corporation WS VM-METAS 01/09 Table Of Contents

More information

D I G I T A L P H O N E S E R V I C E F E A T U R E S G U I D E DIGITAL P H O N E S E R V I C E. ACN 2007 useng_featuresguide_prdpv_w_092507

D I G I T A L P H O N E S E R V I C E F E A T U R E S G U I D E DIGITAL P H O N E S E R V I C E. ACN 2007 useng_featuresguide_prdpv_w_092507 D I G I T A L P H O N E S E R V I C E F E A T U R E S G U I D E DIGITAL P H O N E S E R V I C E ACN 2007 useng_featuresguide_prdpv_w_092507 TABLE OF CONTENTS Making Phone Calls... 2 Accessing Your Account

More information

Call Answer Service. User Guide. outside front cover

Call Answer Service. User Guide. outside front cover Call Answer Service User Guide outside front cover 204 225-9999 toll-free Call Answer access number from anywhere in Manitoba 1 866 GET-MSGS toll-free Call Answer access number from anywhere in Canada

More information

Clear Choice Communications. Digital Voice Services User Guide

Clear Choice Communications. Digital Voice Services User Guide Clear Choice Communications Digital Voice Services User Guide 2 P a g e * Feature Access Codes *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call Forwarding Always Deactivation *90 Call

More information

Getting Started. Getting Started with Time Warner Cable Business Class. Voice Manager. A Guide for Administrators and Users

Getting Started. Getting Started with Time Warner Cable Business Class. Voice Manager. A Guide for Administrators and Users Getting Started Getting Started with Time Warner Cable Business Class Voice Manager A Guide for Administrators and Users Table of Contents Table of Contents... 2 How to Use This Guide... 3 Administrators...

More information

Digital Voice Services User Guide

Digital Voice Services User Guide Digital Voice Services User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call Forwarding

More information

Digital Voice Services Residential User Guide

Digital Voice Services Residential User Guide Digital Voice Services Residential User Guide 2 P a g e * Feature Access Codes *11 Broadworks Anywhere (pulling call to alternate phone) *62 Access Voicemail *72 Call Forwarding Always Activation *73 Call

More information

All Rights Reserved. Copyright 2009

All Rights Reserved. Copyright 2009 IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES Your service provider, not the manufacturer of the equipment, is responsible for the provision of phone services through this equipment. Any services

More information

Premium Digital Voice Solution. User Guide

Premium Digital Voice Solution. User Guide Premium Digital Voice Solution User Guide Table of Contents How to Log into Account Portal & Changing your Password 1 How to Download Toolbar 2 Utilizing Voice Mail 3 Feature Guide & How to Configure

More information

VOICE MAIL USER GUIDE NEVER MISS A MESSAGE. windstream.com 1.877.481.9463

VOICE MAIL USER GUIDE NEVER MISS A MESSAGE. windstream.com 1.877.481.9463 VOICE MAIL USER GUIDE NEVER MISS A MESSAGE windstream.com 1.877.481.9463 Windstream is a registered service mark of Windstream Corporation. 2009 Windstream Corporation WS VM-METAS 01/09 Table Of Contents

More information

Contents. WOW! Phone Reference Guide

Contents. WOW! Phone Reference Guide WOW! Phone Reference Guide Intro to WOW! Phone P-1 WOW! Phone Features P-1 Call Waiting P-1 Call Forwarding P-1 3-Way Calling P-1 Call Return P-1 Anonymous Call Rejection P-2 Caller ID P-2 Caller ID Block

More information

Verizon Business National Unified Messaging Service Enhanced Service Guide

Verizon Business National Unified Messaging Service Enhanced Service Guide USER GUIDE Voice Verizon Business National Unified Messaging Service Enhanced Service Guide What Is Unified Messaging? Verizon Business National Unified Messaging Service is an interactive voicemail system

More information

Broadview Networks Business Voice Mail

Broadview Networks Business Voice Mail Broadview Networks Business Voice Mail Welcome to Broadview Networks Voice Mail Service. Our service will allow you to stay in touch when you are either unable or choose not to answer your phone. This

More information

Table of Contents. Troubleshooting Guide... 24 Call Answer Quick Reference Chart... 28 Contacting Us... 29

Table of Contents. Troubleshooting Guide... 24 Call Answer Quick Reference Chart... 28 Contacting Us... 29 Table of Contents Introduction................................ Welcome to MTS Call Answer.................... Call Answer Features at a Glance................ 4 Basic Features.................................

More information

Business Telephone User Guide

Business Telephone User Guide Business Telephone User Guide 1 Proud to provide Conway s Electric, Water, Cable, Internet and Telephone services. Welcome to Conway Corporation Business Telephone Service We take pride in providing superior

More information

Digital Telephone User Guide

Digital Telephone User Guide Digital Telephone User Guide 1 Proud to provide Conway s Electric, Water, Cable, Internet and Telephone services. Welcome to Conway Corporation Digital Telephone Service We take pride in providing superior

More information

Voicemail to E-mail (including Voicemail)

Voicemail to E-mail (including Voicemail) table of contents Configuration of your new services 2 Step 1 Initializing your Voicemail 2 Step 2 Configuring rapid access to your message 6 Call Feature Manager 7 What you will find in the Call Feature

More information

PHONE USER 1 GUIDE. Morristown (MUS) Local Customer Calling FROM: Morristown (Area Code 423): 307, 317, 318, 522, 581, 585, 586, 587

PHONE USER 1 GUIDE. Morristown (MUS) Local Customer Calling FROM: Morristown (Area Code 423): 307, 317, 318, 522, 581, 585, 586, 587 PHONE USER 1 GUIDE Local Calling Area Windstream has defined the following local calling area. All calls to these areas are included in your local monthly charge. Calls outside of this area will be billed

More information

VERIZON VOICE MAIL USER GUIDE DC/DE/MD/NJ/PA/VA REGION BUSINESS

VERIZON VOICE MAIL USER GUIDE DC/DE/MD/NJ/PA/VA REGION BUSINESS VERIZON VOICE MAIL USER GUIDE DC/DE/MD/NJ/PA/VA REGION BUSINESS ABOUT YOUR VERIZON BUSINESS VOICE MAIL SERVICE Business Voice Mail service can be a benefit to your business and to callers who need to leave

More information

www.metrocast.com/business

www.metrocast.com/business www.metrocast.com/business All Rights Reserved The use, disclosure, modification, transfer or transmittal of this work for any purpose, in any form, or by any means, without the written permission from

More information

Orbitel. Residential Digital Phone Service User s Guide

Orbitel. Residential Digital Phone Service User s Guide Orbitel Residential Digital Phone Service User s Guide All Rights Reserved Copyright 2005 The use, disclosure, modification, transfer, or transmittal of this work for any purpose, in any form, or by any

More information

Feature Reference. Features: Call Forwarding Call Waiting Conference Calling Outbound Caller ID Block Last Call Return VoiceMail

Feature Reference. Features: Call Forwarding Call Waiting Conference Calling Outbound Caller ID Block Last Call Return VoiceMail Feature Reference This document will provide you with information on and how to use the following features of your phone service with Standard Broadband. Features: Call Forwarding Call Waiting Conference

More information

Contents. Note: Feature commands and/or functionality may vary dependent on the telephone equipment you choose to use with this product.

Contents. Note: Feature commands and/or functionality may vary dependent on the telephone equipment you choose to use with this product. Contents Address Book 4 Anonymous Call Rejection 5 Call Block 5 Call Forward 6-7 Call Hold 7 Call Log 8 Call Return 8 Call Waiting 9 Caller ID 10 Outbound Caller ID Block 10 Outbound Caller ID Deactivation

More information

All Rights Reserved. Release 5.5, October 2008

All Rights Reserved. Release 5.5, October 2008 All Rights Reserved The use, disclosure, modification, transfer or transmittal of this work for any purpose, in any form, or by any means, without the written permission from IDT/Net2Phone is strictly

More information

AT&T Voice DNA User Guide

AT&T Voice DNA User Guide AT&T Voice DNA User Guide Page 1 Table of Contents GET STARTED... 4 Log In... 5 About the User Dashboard... 9 Manage Personal Profile... 15 Manage Messages... 17 View and Use Call Logs... 22 Search the

More information

Welcome to Meridian Mail Voice Messaging

Welcome to Meridian Mail Voice Messaging Welcome to Meridian Mail Voice Messaging Meridian Mail Voice Messaging from Nortel Networks is an advanced business messaging system that offers convenience and efficiency for managing your incoming and

More information

All Rights Reserved. Release 5.6, March 2009

All Rights Reserved. Release 5.6, March 2009 All Rights Reserved The use, disclosure, modification, transfer or transmittal of this work for any purpose, in any form, or by any means, without the written permission from IDT/Net2Phone is strictly

More information

Hosted PBX Calling Features and Voice Mail Guide

Hosted PBX Calling Features and Voice Mail Guide Definition FairPoint Communications Hosted PBX is easy to use and manage. Hosted PBX is packed with a wide variety of useful standard, advanced and business group calling features, including voicemail.

More information

Hosted PBX Calling Features and Voice Mail Guide

Hosted PBX Calling Features and Voice Mail Guide Definition FairPoint Communications Hosted PBX is easy to use and manage. Hosted PBX is packed with a wide variety of useful standard, advanced and business group calling features, including voicemail.

More information

Business Call Answering

Business Call Answering Business Call Answering A Verizon Business Messaging Service USER GUIDE 05-040 www.verizon.com/smallbiz NY-CNS Thank You for Selecting a Verizon Business Messaging Service. Questions? Please call -800-HELP-986

More information

Please let us know if you need anything. Our customer service number is 1-866-311-5900. We re always happy to help.

Please let us know if you need anything. Our customer service number is 1-866-311-5900. We re always happy to help. Dear Valued Customer, We are proud to welcome you to the EvenLink s Crystal Clear Digital Phone service. Our network reliability, customer support and value pricing are a great combination. We appreciate

More information

Cisco Unity Express 8.5 Voice-Mail System User s Guide for Advanced Features

Cisco Unity Express 8.5 Voice-Mail System User s Guide for Advanced Features Cisco Unity Express 8.5 Voice-Mail System User s Guide for Advanced Features First Published: January 18, 2011 This guide provides information about using some of the advanced voice-mail features of your

More information

Getting Started with Loyola s New Voicemail System

Getting Started with Loyola s New Voicemail System Getting Started with Loyola s New Voicemail System Loyola Moves to Microsoft This guide provides an introduction to Loyola s new unified messaging voicemail system, which went live in March 2014. Additional

More information

AVAYA Voicemail Messaging System

AVAYA Voicemail Messaging System The AVAYA Messaging System is similar to your previous voicemail system with a few added features. The phone will automatically route all incoming calls to your voicemail after the third ring or you may

More information

Time Warner Cable Business Class Phone User Guide

Time Warner Cable Business Class Phone User Guide Features of Business Class Phone Caller ID When you receive a call, the name and telephone number of the person calling you is shown on your Caller ID display screen. To use Caller ID: 1. When you receive

More information

Phone User Guide. Dear FiberNET Phone Customer,

Phone User Guide. Dear FiberNET Phone Customer, Phone User Guide Dear FiberNET Phone Customer, Thank you for choosing MUS FiberNET as your broadband services provider. As a FiberNET Telephone service user, you receive your local phone service from Windstream

More information

Call Answer/Message Manager with Aliant Voicemail Online

Call Answer/Message Manager with Aliant Voicemail Online Call Answer/Message Manager with Aliant Voicemail Online Call Answer/Message Manager automatically takes a message when you re away, on the telephone or on Dial up Internet. You ll enjoy the convenience

More information

Enterprise Messaging, Basic Voice Mail, and Embedded Voice Mail Card

Enterprise Messaging, Basic Voice Mail, and Embedded Voice Mail Card MITEL Enterprise Messaging, Basic Voice Mail, and Embedded Voice Mail Card User Guide Notice This guide is released by Mitel Networks Corporation and provides information necessary to use Mitel voice

More information

Digital Voice Services User Guide

Digital Voice Services User Guide Digital Voice Services User Guide * Feature Access Codes *72 Call Forwarding Always Activation *73 Call Forwarding Always Deactivation *90 Call Forwarding Busy Activation *91 Call Forwarding Busy Deactivation

More information

VoIP Adapter User Guide

VoIP Adapter User Guide VoIP Adapter User Guide This guide is meant to help you set up your VIRTUAL PhoneFusion One phone number and PhoneFusion VoIP Adapter. It will also provide you some tips and shortcuts. Note that PhoneFusion

More information

For customers in AL, FL, GA, SC, TN. wowforbusiness.com. Business Services PHONE FEATURES. User Guide BPG.U.1303.O

For customers in AL, FL, GA, SC, TN. wowforbusiness.com. Business Services PHONE FEATURES. User Guide BPG.U.1303.O wowforbusiness.com Business Services PHONE FEATURES User Guide BPG.U.0.O ANONYMOUS CALL REJECTION. It s easy to activate and start blocking anonymous calls. Simply lift the receiver and press *.. When

More information

UM8000 MAIL USER GUIDE

UM8000 MAIL USER GUIDE UM8000 MAIL USER GUIDE INT-2076 (UNIV) Issue 1.0 INTRODUCTION Welcome to UM8000 Mail User Guide. The UM8000 Mail is a simple yet powerful voice messaging system that can greet your callers and record your

More information

Voice Messaging. Reference Guide

Voice Messaging. Reference Guide Voice Messaging Reference Guide Table of Contents Voice Messaging 1 Getting Started 3 To Play a Message 4 To Answer a Message 5 To Make a Message 6 To Give a Message 7 Message Addressing Options 8 User

More information

Hosted Fax Mail. Hosted Fax Mail. User Guide

Hosted Fax Mail. Hosted Fax Mail. User Guide Hosted Fax Mail Hosted Fax Mail User Guide Contents 1 About this Guide... 2 2 Hosted Fax Mail... 3 3 Getting Started... 4 3.1 Logging On to the Web Portal... 4 4 Web Portal Mailbox... 6 4.1 Checking Messages

More information

BP_UserGuide_1113. Business Phone User Guide

BP_UserGuide_1113. Business Phone User Guide BP_UserGuide_1113 Business Phone User Guide Contents Welcome to Shaw Business Phone 2 Voicemail 6 Call Forward 7 Call Forward Busy 8 Call Forward No Answer 9 Call Waiting 10 Multi-line Hunting 12 Call

More information

Voice Mail Online User Guide

Voice Mail Online User Guide Voice Mail Online User Guide Overview Welcome to the online version of SaskTel Voice Mail that is now accessible from any computer with Internet access You can listen to, sort, forward and/or delete your

More information

VIP (Traditional) Home Phone Calling Features

VIP (Traditional) Home Phone Calling Features VIP (Traditional) Home Phone Calling Features This document details each calling feature and its usage. Please note that this document applies only to our VIP Home Phone service for Kitchener-Waterloo,

More information

HPUG_1014. Shaw Home Phone. User Guide

HPUG_1014. Shaw Home Phone. User Guide HPUG_1014 Shaw Home Phone. User Guide Hello. Welcome to the wonderful world of Shaw Home Phone. This tiny book tells you every detail you need to know to use all of your new phone features like a superstar.

More information

Xpressions Web Assistant

Xpressions Web Assistant Xpressions Web Assistant Accessing your voicemail via the web Information Technology Services Outreach and Distance Learning Technologies 1 Copyright 2014 KSU Department of Information Technology Services

More information

Voicemail User Guide UCLA INFORMATION TECHNOLOGY SERVICES

Voicemail User Guide UCLA INFORMATION TECHNOLOGY SERVICES Voicemail User Guide UCLA INFORMATION TECHNOLOGY SERVICES 1 Introduction UCLA Voicemail is a dynamic communications tool that provides you with a personal voice mailbox accessible from any touch-tone telephone

More information

VOICEMAIL USER GUIDE

VOICEMAIL USER GUIDE VOICEMAIL USER GUIDE 1 CONTENTS 1. Introduction... 3 1.1 What is voicemail?.. 3 1.2 Why do we use voicemail?.... 3 1.3 Features of voicemail.. 3 2. Steps to set up new voicemail box.. 4 2.1 Setup new voicemail

More information

Address Book. Store all of your contacts in your online Address Book.

Address Book. Store all of your contacts in your online Address Book. Contents Address Book 4 Anonymous Call Rejection 5 Call Block 5 Call Forward 6-7 Call Logs 7 Call Return 7 Call Waiting 8 Caller ID 9 Do Not Disturb 10 Find Me 11 Outbound Caller ID Block 9 Selective Call

More information

Voice Mail with E-Forward Online User Guide

Voice Mail with E-Forward Online User Guide Voice Mail with E-Forward Online User Guide Check voice messages from any phone, your e-mail or online! Discover the ultimate convenience of managing your home and family life using Ponderosa Voice Mail

More information

Coral Message Center (CMC)

Coral Message Center (CMC) Coral Message Center (CMC) User Guide Version 2.1 for Windows The flexible way to communicate. 2002-2003 Active Voice LLC All rights reserved. First edition 2003. 1 for Yes, 2 for No, PhoneBASIC, Repartee,

More information

Voice Mail - Web PhoneManager (WPM) Rev. 8/4/15

Voice Mail - Web PhoneManager (WPM) Rev. 8/4/15 Voice Mail - Web PhoneManager (WPM) Rev. 8/4/15 Web PhoneManager allows subscribers to manage their messages, mailbox recordings, and mailbox settings over the Internet. Important Notes: WPM is available

More information

If you need help using Verizon Voice Mail or have questions about the service, please call: 1-800-483-2000

If you need help using Verizon Voice Mail or have questions about the service, please call: 1-800-483-2000 If you need help using Verizon Voice Mail or have questions about the service, please call: -800-8-000 Representatives are available hours a day, 7 days a week. While you re listening to messages... Move

More information

NEXTLEVEL INTERNET. NextLevel Voice User Guide

NEXTLEVEL INTERNET. NextLevel Voice User Guide NEXTLEVEL INTERNET NextLevel Voice User Guide N E X T L E V E L I N T E R N E T NextLevel Voice User Guide NextLevel Internet P.O. Box 502661 San Diego, CA 92150 Sales 858-836-0703 Support 858-836-0700

More information

TRANS-VIDEO PHONE SERVICE

TRANS-VIDEO PHONE SERVICE TRANS-VIDEO PHONE SERVICE FEATURE GUIDE telephone number username password Manage your account online at: www.trans-video.net/voice.html CONTENTS Address Book Anonymous Call Rejection Call Block Call Logs

More information

Asterisk Voicemail User Reference

Asterisk Voicemail User Reference Asterisk Voicemail User Reference Chapter 1. An Overview The Asterisk PBX offers a highly flexible, highly capable voice mail system. Among the features that it offers are: Three different types of greetings.

More information

Record your greetings and name prompt (Page 8)

Record your greetings and name prompt (Page 8) POCKET USER REFERENCE GUIDE Welcome Congratulations! You have just purchased an Esnatech voice-mail system. Whether your company has chosen Maverick Mail or Telephony Office-LinX, you have one of the most

More information

BP_UserGuide_0113. Business Phone User Guide

BP_UserGuide_0113. Business Phone User Guide BP_UserGuide_0113 Business Phone User Guide Contents Welcome to Shaw Business Phone 2 Voicemail 6 Call Forward 7 Call Forward Busy 8 Call Forward No Answer 9 Call Waiting 10 Multi-line Hunting 12 Call

More information

Ipiphony Phone System. User Manual. 1 P a g e

Ipiphony Phone System. User Manual. 1 P a g e Ipiphony Phone System User Manual 1 P a g e About this Guide This guide explains how to use the basic features of your new Aastra phones. Not all features listed are available by default. Contact your

More information

Anonymous Call Rejection

Anonymous Call Rejection Anonymous Call Rejection Don t waste time taking calls you don t want. Anonymous Call Rejection (ACR) allows you to block incoming calls from people who use *67 to block their phone number as well as calls

More information

Verizon Business National Unified Messaging Service Standard User Guide

Verizon Business National Unified Messaging Service Standard User Guide USER GUIDE Voice Verizon Business National Unified Messaging Service Standard User Guide What is Unified Messaging? Verizon Business National Unified Messaging Service is an interactive voicemail system

More information

IPitomy User Guide Business Phones Conferencing Voice Mail

IPitomy User Guide Business Phones Conferencing Voice Mail IPitomy User Guide Business Phones Conferencing Voice Mail Using Your Telephone Your new telephone is a state of the art IP Telephone instrument. It is manufactured by Aastra, the manufacturers of Northern

More information

Home Voice Mail. User Guide. 2014 Frontier Communications Corporation. HVM_UG_0414

Home Voice Mail. User Guide. 2014 Frontier Communications Corporation. HVM_UG_0414 Home Voice Mail User Guide 2014 Frontier Communications Corporation. HVM_UG_0414 Basic Standard OnePoint Voice Mail Greeting 5 minutes 5 minutes 5 minutes Busy Greeting Message Storage 30 days 30 days

More information

Features & Instructions Guide For Your New VoIP Services

Features & Instructions Guide For Your New VoIP Services Features & Instructions Guide For Your New VoIP Services Coast Communications 349 Damon Rd NE Ocean Shores, WA 98569 Phone: 360-289-2252 Fax: 360-289-2750 Email: sales@coastaccess.com WELCOME This Guide

More information

YOUR HOME PHONE. Horry Telephone Cooperative, Inc.

YOUR HOME PHONE. Horry Telephone Cooperative, Inc. YOUR HOME PHONE Horry Telephone Cooperative, Inc. CONTENTS Calling Features Anonymous Call Rejection page 4 Automatic Busy Redial page 4 Automatic Call Return page 5 Call Forwarding page 6 Call Forwarding

More information

Verizon Collaboration Plug-In for Microsoft Outlook User Guide

Verizon Collaboration Plug-In for Microsoft Outlook User Guide Verizon Collaboration Plug-In for Microsoft Outlook User Guide Version 4.11 Last Updated: July 2011 2011 Verizon. All Rights Reserved. The Verizon and Verizon Business names and logos and all other names,

More information

User Guide for Phone System Portal

User Guide for Phone System Portal User Guide for Phone System Portal Open up a web browser and go to: https://myportal.microtech-tel.net/commportal/ Type in your without the dashes and your default password will

More information

Using Avaya Aura Messaging

Using Avaya Aura Messaging Using Avaya Aura Messaging Release 6.3.2 Issue 1 December 2014 Contents Chapter 1: Getting Started... 4 Messaging overview... 4 Prerequisites... 4 Accessing your mailbox from any phone... 4 Accessing the

More information

XPRESSIONS USER GUIDE

XPRESSIONS USER GUIDE XPRESSIONS USER GUIDE 1 WHAT IS XPRESSIONS? A voicemail system that enables access via the telephone or by PC/MAC. NOTE: Siemens no longer supports the current PhoneMail system. Xpressions is the replacement.

More information

NEXTLEVEL INTERNET. NextLevel Voice Office Manager Guide

NEXTLEVEL INTERNET. NextLevel Voice Office Manager Guide NEXTLEVEL INTERNET NextLevel Voice Office Manager Guide N E X T L E V E L I N T E R N E T NextLevel Voice Office Manager Guide NextLevel Internet P.O. Box 502661 San Diego, CA 92150 Sales 858-836-0703

More information

# $ %&' ( $" )% %! $" )$) %! &%& $'('!

# $ %&' ( $ )% %! $ )$) %! &%& $'('! !!" # $ %&' ( $" )% %! $" )$) %! &%& $'('! Contents Anonymous Call Rejection 3 Call Block 3 Call Forward 4 Call Return 5 Call Waiting 5 Caller ID 6 Do Not Disturb 7 Find Me 7 Last Number Redial 8 Selective

More information

We thank you for being our customer, we take pride in providing superior and reliable Commercial Voice services to our customers.

We thank you for being our customer, we take pride in providing superior and reliable Commercial Voice services to our customers. Welcome to USA Communications Commercial Voice. We thank you for being our customer, we take pride in providing superior and reliable Commercial Voice services to our customers. This document should answer

More information

IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES

IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES IMPORTANT NOTICE CONCERNING EMERGENCY 911 SERVICES Your service provider, not the manufacturer of the equipment, is responsible for the provision of phone services through this equipment. Any services

More information

IPOne Phone System User Interface Guide

IPOne Phone System User Interface Guide IPOne Phone System User Interface Guide DoubleHorn Communications, LLC 1802 W. 6 th Street Austin, TX 78703 Main Office: 512-637-5200 Toll Free: 877-637-HORN (4676) DHC Support: Dial 611 IPOne Phone System

More information

Personalizing Your Individual Phone Line Setup For assistance, please call 1-800-453-2251 ext. 102.

Personalizing Your Individual Phone Line Setup For assistance, please call 1-800-453-2251 ext. 102. Personalizing Your Individual Phone Line Setup For assistance, please call 1-800-453-2251 ext. 102. With these instructions, you will: 1. Record your greeting. 2. Configure your 911 setting. 3. Learn how

More information

Electra Elite and InfoSet are registered trademarks of NEC America, Inc.

Electra Elite and InfoSet are registered trademarks of NEC America, Inc. reserves the right to change the specifications, functions, or features, at any time, without notice. has prepared this document for the use by its employees and customers. The information contained herein

More information

Cal Voicemail User Guide

Cal Voicemail User Guide UC Berkeley Cal Voicemail Telephone User Guide Fall 2009 Cal Voicemail User Guide Table of Contents Welcome to Cal Voicemail... 3 Getting Started... 4 Accessing Cal Voicemail... 5 Main Menu... 6 Personal

More information

Anonymous Call Rejection

Anonymous Call Rejection Contents Anonymous Call Rejection 4 Call Block 5 Call Forward 6-7 Call Return 8 Call Waiting 9 Caller ID 10-11 Do Not Disturb 12 Find Me 13 Selective Call Forwarding 14 Speed Dial 15 Three-Way Calling

More information

Telesystem Visual Voicemail Android User Guide

Telesystem Visual Voicemail Android User Guide Telesystem Visual Voicemail Android User Guide Visual Voicemail - Android The Visual Voicemail app allows you to listen/delete/read your messages 1 from your Android device. Before downloading the app

More information

Manager s Manual KX-TVA50 KX-TVA200. Voice Processing System. Model No.

Manager s Manual KX-TVA50 KX-TVA200. Voice Processing System. Model No. Manager s Manual Voice Processing System Model No. KX-TVA50 KX-TVA200 Thank you for purchasing a Panasonic Voice Processing System. Please read this manual carefully before using this product and save

More information

WTC Communications Hosted PBX User Guide

WTC Communications Hosted PBX User Guide WTC Communications Hosted PBX User Guide Version 7.13.1 Section Subject Page 3 Making Calls...5 3.1 Internal...5 3.2 External...5 3.3 Emergency Calls...5 3.4 Speaker Phone...5 3.5 Ending Calls...5 4 Answering

More information

Digital Phone Installation & User Guide

Digital Phone Installation & User Guide Digital Phone Installation & User Guide Telephone #1 Voicemail PIN Telephone #2 Voicemail PIN skybeam high speed internet digital phone We would like you to verify that the 911 address we have for you

More information

Bringing value back to voice. Your Guide to Broadband for Business

Bringing value back to voice. Your Guide to Broadband for Business BROADBAND FOR BUSINESS Bringing value back to voice. Your Guide to Broadband for Business TELEPHONE Service 1 Business Phone Services from LUS Fiber connect you to affordability and opportunity. You re

More information

Verizon Collaboration Plug-In for Microsoft Outlook User Guide

Verizon Collaboration Plug-In for Microsoft Outlook User Guide Verizon Collaboration Plug-In for Microsoft Outlook User Guide Version 4.11 Last Updated: July 2011 2011 Verizon. All Rights Reserved. The Verizon and Verizon Business names and logos and all other names,

More information

All Rights Reserved. Copyright 2007

All Rights Reserved. Copyright 2007 All Rights Reserved Copyright 2007 The use, disclosure, modification, transfer, or transmittal of this work for any purpose, in any form, or by any means, without the written permission of the copyright

More information

Wightman s. Home Phone. Quick Reference Guide

Wightman s. Home Phone. Quick Reference Guide Wightman s Home Phone Quick Reference Guide Welcome to Wightman Telecom! We would like to thank you for making the decision to join Wightman Telecom as one of our valued customers. Our goal is to prove

More information

Guide to Your Telephone Service

Guide to Your Telephone Service Guide to Your Telephone Service OPTIONS AND FEATURES AVAILABLE WITH EPLUS BROADBAND TELEPHONE SERVICE 422-7500 Table of Contents Included in this guide is a comprehensive list of features and services

More information

PHONE SERVICE QUICK GUIDE PHONE SERVICE QUICK GUIDE

PHONE SERVICE QUICK GUIDE PHONE SERVICE QUICK GUIDE PHONE SERVICE 1 Your new United Phone service is powered by the area s only fiber network, so you ll enjoy crystal-clear call quality and a variety of advanced features. We ve created this handy guide

More information

VoIP Services User Guide

VoIP Services User Guide VoIP Services User Guide Table of Contents Overview of Services 3 Service Numbers 4 Line Services and Codes 5 Voice Mail 12 Overview of Services This guide is about Tera-Byte's VoIP services for residential

More information

RESIDENTIAL DIGITAL VOICE USER GUIDE

RESIDENTIAL DIGITAL VOICE USER GUIDE WELCOME Welcome to USA Communications Digital Voice. We thank you for being our customer; we take pride in providing superior and reliable Residential Digital Voice services to our customers. This document

More information

FEATURE & INSTRUCTION GUIDE

FEATURE & INSTRUCTION GUIDE FEATURE & INSTRUCTION GUIDE Dear Valued Customer, We are proud to welcome you to the PES Energize and the Energize calling plans. Our network reliability, customer support and value pricing are a great

More information

Analog Business Phone User Guide

Analog Business Phone User Guide Analog Business Phone User Guide Emergency To dial 911 for emergency service, you must dial the Outside Access Digit first (usually 9) + 911. Customer Service / Technical Support (919) 459-2300, option

More information

CALL MANAGEMENT SERVICES. User Guide. 1 888 télébec telebec.com

CALL MANAGEMENT SERVICES. User Guide. 1 888 télébec telebec.com CALL MANAGEMENT SERVICES User Guide 888 télébec telebec.com QUICK REFERENCE Télébec Call Management Services - Important Codes Service Activation Cancellation Call Blocking 6 7 Call Forwarding 7 2 7 3

More information