1 Red Hat and the Telecommunications Industry Abstract The telecommunications industry is currently in a period of unprecedented change and opportunity. The flexibility, transparency, and broad vendor support of the Red Hat Enterprise Linux platform provides telecommunication companies with the value and flexibility they need to thrive in this dynamic, competitive environment.
2 The Changing Landscape Three factors drive the adoption of commodity platforms in the telecommunications industry today: the maturity of the technology, the maturity of the technology provider, and the new competitive dynamics of the industry that operators, equipment providers and telecommunications solution providers are faced with. The competitive theme is change. Convergence is becoming a reality. Wireless and wireline networks are being linked to create a seamless and rich end user experience, and triple play services that combine voice, data and video in new ways are beginning to emerge services that can be delivered anytime, anywhere, and on any device. The merger and acquisition activity surrounding carriers and equipment providers is accelerating. Opportunities to expand market presence and eliminate redundancies to exploit economies of scale are fueling this consolidation. New telecommunications specific market segments like Internet Protocol-based Television (IPTV) and Internet Protocol-based Multimedia Subsystem technology (IMS) have grabbed the interest of the investment and analyst communities. The economics of even a simple phone call are changing. Companies like Skype provide low-cost and no-cost alternatives to traditional phone service. They are forcing incumbent telecommunications companies to rethink how they will build a competitive advantage and remain profitable. On-line service providers are becoming competitors as well: Microsoft, Google, Yahoo, AOL and the leading Cable and Satellite providers all now offer telephony services, and each has the potential to provide rich services and compete directly with the incumbent telecommunications companies. The race is on to provide new and innovative services faster and at a lower cost than the competition while still growing Average Revenue Per User (ARPU). This, in an environment where phone calls are free, and new services are extremely price sensitive. Competing successfully, then, means being able to bring new services to market faster, while closely managing expenditures across the the board. Emergence of open platforms Open platforms now perform as well as or better than traditional proprietary platforms in most respects while providing greater value. Open platforms based on Red Hat Enterprise Linux and industry standard hardware are now considered carrier-grade and suitable as the underlying technology platforms for network data center solutions. For operators, open platforms are flexible, cost effective, and easier to target with new development and innovation, while reducing time to market. Proprietary solutions embody have few of these characteristics. Industry Linux leader Red Hat, combined with key partners IBM, Hewlett-Packard and Intel, however, can provide these benefits. 2
3 Telecommunications infrastructure vendors and operators are looking for reliable, telco-grade suppliers of Linux. Red Hat s telecommunications partner initiative and existing customer base show that it is ready to be a player in the building of the next-generation of IP-based telecommunications infrastructures such as FMC and IMS for VOIP, IPTV and yet-to-emerge services. Elisabeth Rainge, Director, IDC Individually and collectively, these organizations have a track record of commercial success, mature and proven products, extensive worldwide support organizations and a vibrant ecosystem that supports telecommunications Independent Software Vendors (ISVs), equipment providers, and Original Equipment Manufactures (OEMs). But the Red Hat value proposition to telecommunications companies extends beyond the partner ecosystem, and the capabilities of the platform. Linux is Free Open Source Software (FOSS), based on the GNU Public License (GPL), which provides customers with the assurance that the source for their platform will always be freely available. This ensures that the customer cannot be locked-in to one platform, or driven to a particular architecture by closed binary dependencies. On the other hand, open source licenses such as the Common Development and Distribution License (CDDL), created by Sun Microsystems for OpenSolaris, permit the mixing of open and closed proprietary code. Red Hat is carrier grade Red Hat Enterprise Linux is a carrier-grade operating system, and works with leading Network Equipment Providers (NEPs), ISVs, and operators to define requirements and ensure that Red Hat Enterprise Linux can be deployed in carrier-grade settings. The single Red Hat distribution supports both enterprise and telecommunications requirements. The distinction between the platform requirements for mission critical enterprise applications and carrier-grade applications is a difference of degree, not of kind. The single-platform approach enables Red Hat to leverage it s stable of certified OEM and ISV partners across markets. Red Hat will remain a high-value player, and has recently aligned with the SCOPE Alliance. The SCOPE Alliance is a telecom industry organization created to enable and promote the availability of open carrier grade-based platforms on Commercial Off The Shelf (COTS) hardware and software and Free Open Source Software (FOSS). Value is also provided through Red Hat s close collaboration with strategic partners such as Hewlett-Packard, Intel, and IBM. Coordinated product development efforts, joint service and support offerings, and shared technology roadmaps ensure that the integrated platforms reflect an integrated strategic approach not just a cobbled-together collection of related technologies.
4 Solutions based on open source software and industry standard hardware platforms provide undisputed cost, flexibility, innovation and time to market benefits over proprietary alternatives. Open platforms from Red Hat and partners like Hewlett-Packard, Intel, and IBM offer this plus the benefits of working with industry leaders leaders with a global presence, clear strategic objectives, world-class services, consistent financial performance, and staying power. Solutions based on industry-standard hardware and Linux are gaining momentum in the telecommunications industry as a more cost-effective and flexible alternative to expensive proprietary platforms... IBM is pleased to partner with Red Hat to build carrier-grade platforms and solutions with IBM s Platform For Telecom (IPT) and Red Hat Enterprise Linux. Scott Handy, Vice President, Worldwide Linux and Open Source, IBM. Together with these partners, Red Hat is cultivating a growing ecosystem of telecommunications partners, establishing comprehensive solution stacks targeted at individual telecommunications market segments. Red Hat also works closely with NEPs and telecommunications ISVs to drive the adoption of open platforms based on industry standard hardware, and Red Hat Enterprise Linux. Carrier Grade Middleware Offering JBoss, a division of Red Hat is the global leader in open source middleware software, serving as the worlds only open source service delivery platform. Based on carrier grade telecom platforms, JBoss simplifies the development of Enterprise Java applications, enabling telecommunication companies to accelerate time to market with flexible, costeffective solutions. The JBoss middleware suite runs on a variety of platforms and is optimized for deployment on industry-standard software and Red Hat Enterprise Linux. Additionally, Red Hat has recently launched a Red Hat/JBoss Communications Platform pilot program. The Red Hat/JBoss Communications Platform is based on the Mobicents and JBoss Enterprise Platform, and is the only certified open source JSLEE implementation. SLEE enables the convergence of voice, video, and data in nextgeneration intelligent applications. This platform represents a tried and tested technology deployed in production by top tier Telecoms.
5 Conclusion The telecommunications industry is changing rapidly. Remaining competitive and profitable in this dynamic environment will require that operators embrace innovation, while controlling costs and avoiding solutions that are overpriced or lock them in. Red Hat is helping customers meet these challenges with a carrier-grade platform hardened in the enterprise and supported by a solid and established ISV and OEM base. Starting with this base, Red Hat has built an ecosystem of telecommunications partners that includes Hewlett-Packard, Intel, and IBM and is teaming with customers to target individual segments of the telecommunications industry. All of these factors combine to provide a value set that is unique in the marketplace: the value of the integrated platform; the price, value, and choice equation; the platform transparency and openness ensured by the GPL, Free Open-Source Software (FOSS) and Linux, and the value that comes from partnering with key industry leaders to bring open platforms to the telecommunications market. Related Material SCOPE Alliance Red Hat Expands Telecommunications Solutions Red Hat Introduces JBoss to Its Global Channel Partners; First Integrated Red Hat Application Stack Now Available RED HAT SALES AND GENERAL INQUIRIES USA/Canada REDHAT X44555 Worldwide offices
S T R A T E G I C W H I T E P A P E R Increasing Competitiveness through Ongoing Operational Excellence Streamlining IT and network operations to improve end user quality of experience and sustain growth
Private Cloud for the Enterprise: Platform ISF A Neovise Vendor Perspective Report 2009 Neovise, LLC. All Rights Reserved. Background Cloud computing is a model for enabling convenient, on-demand network
Cloud Computing: Elastic, Scalable, On-Demand IT Services for Everyone Cloud.com White Paper April 2010 Table of Contents 1 Executive Summary... 2 2 Motivation Around Cloud Computing... 2 3 Comparing Cloud
TO OUR SHAREHOLDERS, CUSTOMERS, PARTNERS AND EMPLOYEES: Last year was a big year we delivered strong results, launched fantastic new products and services, and positioned Microsoft for an incredible future.
ANNUAL REPORT 2011 FINANCIAL RESULTS FOR FISCAL YEAR 2011 $909 million in total revenue, an increase of 22% over fiscal 2010 $107 million in net income, or $0.55 per diluted share $772 million in deferred
Putting open source to the test: The making of JBoss Enterprise Middleware Through a rigorous productization process, JBoss Enterprise Middleware teams continually harden and transform cutting-edge open
The IBM Unified Communications and Collaboration strategy White paper April 2008 Beyond converged networks: driving business value through unified communications and collaboration. Page 2 Contents 2 Introduction
Cloud Computing Strategic considerations for Banking & Financial Services Institutions Cloud computing is the convergence of virtualization, distributed applications, grid, maturity of enterprise software
Cistera Networks White Paper Hosted Business VoIP: The Next Wave in Revenue Hosted Business VoIP Now Mainstream It is only recently that Hosted Business VoIP (HBVoIP) has become a viable alternative for
Polycom and BroadSoft Help Service Providers Move from Hosted Voice to Cloud-Based Unified Communication Services December 2010 Executive Summary On November 8, 2010, Polycom and BroadSoft announced the
www.pwc.com PwC Advisory Oracle practice 2012 How to drive innovation and business growth Leveraging emerging technology for sustainable growth 1 Heart of the matter Top growth driver today is innovation
PwC Advisory Performance Improvement How to realize the full potential of enterprise mobility* Table of contents Situation p. 4 The enterprise mobility (EMobility) market is on the verge of a fundamental
INSERT COMPANY LOGO HERE Frost & Sullivan 1 We Accelerate Growth Contents Background and Company Performance... 3 Industry Challenges... 3 Visionary Innovation & Performance and Customer Impact of Vodafone...
IBM Global Services IT Optimization: Driving Infrastructure Value Faster, better, cheaper has always been infrastructure s mantra, but in the past, I ve only had to focus on one or two of these mandates
LIVING in the networked society ANNUAL REPORT 2013 138th year of operations LIVING in the networked society New solutions are transforming the way people, business and society communicate and collaborate.
The Massachusetts Open Cloud (MOC) October 11, 2012 Abstract The Massachusetts open cloud is a new non-profit open public cloud that will be hosted (primarily) at the MGHPCC data center. Its mission is
IP Telephony Contact Centers Mobility Services WHITE PAPER Enterprise Trunking: Delivering on the Promise of Networking June 2005 Table of Contents Executive Summary... 1 Introduction... 1 Networking Across
INSERT COMPANY LOGO HERE 2014 Frost & Sullivan 1 We Accelerate Growth Product Line Strategy Leadership Award Hosted IP Telephony and UCC Services and Platforms North America, 2014 Frost & Sullivan s Global
IBM Global Process Services Thought Leadership White Paper December 2011 Today s shared services operating models: The engine behind enterprise transformation Leveraging the power of globally integrated
ANNUAL REPORT 2013 FINANCIAL RESULTS FOR FISCAL YEAR 2013 $1.33 billion in total revenue, an increase of 17% over fiscal 2012 $150 million in net income, or $0.77 per diluted share $1.09 billion in deferred
The Evolution to Cloud Communications The adoption of Cloud Communications by enterprises: An evolution, not a revolution Table of Contents Introduction... 1 The Emergence of Private, Public and Hybrid
issue 1 Contact Center Automation 1 5 20 The Interactive Intelligence Customer Interaction Center (CIC) The Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide Message from the Interactive