Select Employees Credit Union Bill Pay

Transcription

1 Select Employees Credit Union Bill Pay Table of Contents 1. Introduction 1 2. Register with Bill Pay 2 3. Setting up Payees 3 4. Pay a company 3 5. Pay an individual 4 6. Add a bank or credit union 6 7. Add a transfer account 8 8. Add a person 9 9. Recurring payments Donations to a charity Gift payments View/Edit Payees View/Edit Categories Other Options 15 0

2 Paying bills isn t any fun but why not make it more convenient for YOU? With SECU s FREE bill pay program, you can set up your payments any time of the day or night from the comfort of your own home! To use our bill pay, you must have a SECU checking account and be a home banking user. You are able to access bill pay right from the SECU home banking site. If you haven t signed up for home banking yet, try it out! You can access your SECU account balances, history and perform transfers and loan or Visa payments from your SECU accounts! Did you know that with SECU Bill Pay you can: Schedule payments as a one-time or recurring payment. Pay an individual without knowing their bank information. Send a rush payment for a nominal fee. Send a Gift payment or Donation for a small fee. View payments scheduled and payment history. Set up alerts to be sent via or text message: reminders, transaction amount, scheduled payments or history. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ While setting up bill pay, you will need to have your bills with you so you can enter the payee information such as account number and phone number. After you ve added a payee, it will appear in a list on the left side of your screen. Next time you want to make a payment, you can just select it from that list! **Please note that payments can NOT be scheduled to run on a weekend or holiday. Let s begin! 1

3 Log into home banking and click the bill pay tab. Bill Pay will open in a new window. Enter your name, address, and your account number. Agree to the terms and conditions, and click Go! You may be asked to set up and answer some Challenge Questions for security purposes. After enrollment is complete, you can start setting up your payees! 2

4 Setting up payees: Be aware that while setting up payees, you may be asked a challenge question that you answered during your initial sign up with bill pay. This is simply to verify you are making the additions or changes and not someone else. Click the payees tab and select add payees. Add a Bill allows you to add payees, individuals, and other institutions to make payments to. The most common option used is paying utilities or credit cards so first we will look at adding companies as payees. You will need your paper bill on hand so you will have all the information needed to fill in all the required fields. Enter the payee Name, your account number with that payee, the payee s help line phone number and zip code. A street address may also be needed. If your payee is a major corporation, the bill pay system may already have an address on file. If the payee is a smaller company or local business that is not recognized or does not accept electronic payments, a street address will need to be filled in also. 3

5 (If your payee is recognized, you will not see this screen.) Fill in the starred fields and continue. Submit the payee when you ve completed the information. If you wish to use bill pay to pay an individual, like a babysitter or landlord, you can use the add and individual option. When using this option, however, you will need to know the individual s account information, so it is best suited for family members or trusted friends. There is another option to pay a person without knowing their banking information. We ll discuss that a little further on in this document. If you wish to use this form of payment, choose individual in the Add a Bill area. 4

6 All starred fields are required. You will be able to review your information entered before the payee is activated. (Payee nickname will be displayed here) (Payee info will be displayed here) Click activate payee now. 5

7 You can add a bank or credit union to send payments to another institution. When asked if the account you re adding is Select Employees Credit Union, please select no. If you wish to do transfers from an account with us to an account here, please use our home banking site to do those transactions. This includes making SECU Visa payments. All transfers to SECU accounts, loans, or Visa must be done as a transfer within our home banking, not bill pay. Select credit card or loan and proceed to the next screen. If you d like to send funds to a savings or checking account you have at another institution, we will show you how under add a transfer account on the next page. Enter the information in all starred fields. 6

8 If the payee is not in the bill pay system s database, it will ask for more information. This must be completed before you can continue. (account # will appear here) (your name will appear here) After all required information has been provided, you may submit the payee. 7

9 To add another checking or savings to send funds to another institution follow these steps: Go to the Transfers tab and select Add Transfer Account. Enter in the requested information. (your (your name name will will be be displayed here) here). (your name will be displayed here) (the data you entered will show here) You may click back to make changes or click submit account. 8

10 If you would like to pay a person without knowing their banking information: In the Add a Payee box on the left, choose Add a Person. Fill in the person s first and last name along with their address. On the next screen you will be asked to provide keyword. This is a word that you will communicate to the person you are sending the payment to. This is used for verification purposes when the payee is attempting to collect the funds you are sending. It is suggested that you call the individual with this information instead of ing it. (all the information you entered will be displayed here for your review before submitting.) Click edit to make changes or submit person to submit your entry. 9

11 To set up recurring payments to a payee, go to the payments tab and choose Recurring Payment. Select a payee from your list on the left. Enter: -the amount you wish to pay each time, -frequency (how often the payment will be made) -day of the month you wish to make the payment. If your payment date should happen to fall on a weekend or holiday, choose whether to have the system make this payment before or after the scheduled date. In the will this payment end section, select yes or no. If yes, enter an ending date or number of payments you wish to make in total. If you do not want the series of payments to end, select no. (all the information you entered will be displayed here for your review before submitting.) (payee name will show here) Click edit to make changes or submit payments to submit your entry. 10

12 You can make donations to a charity. The fee for this transaction is $1.99. Click edit to make changes or submit charity to submit your entry. You can send funds as a gift. The fee for this transaction is $2.99. All starred fields are required. 11

13 (payee information will show here) Click edit to make changes, or submit recipient. After the gift recipient has been added, you can schedule a payment to them. (gift payee name will show here) Enter amount you wish to send them and the date to process the transaction. Select an occasion and an image. 12

14 Then personalize with a message. Click back to make changes or submit gift. 13

15 You are able to view and/or edit your payees. This will allow you to delete payees, or make changes to already established payees such as a mailing address or account number. Go to the Payees tab and choose view payees. (payees will be displayed here) (account information with payees will show here) Click edit to make changes, or delete to remove a payee from your account. To view or add categories, click the payees tab and select categories. You can create categories or groups to organize your list of payees. Examples include such titles as utilities or loans. To add a category, go to he Payees tab and click add a category. (payees will be displayed here) (account information with payees will show here) 14

16 (payees will be displayed here) Type in whatever you would like to name your category and select which payees you want in that group. Click submit to add the category. Other options: Under the options tab, you can: --add additional SECU checking accounts to pay bills from --set up/edit e-notifications --view/edit your contact information --view/edit bill pay website default settings --view/edit challenge questions If you have more than one account number with us, you can add additional pay from accounts to your bill pay so you can make payments from a SECU account that you do not log into online. Set up of additional accounts is not immediate; this requires an authorization from the credit union staff, so please allow for a few days before trying to schedule a payment from that account. Click add account. 15

17 Fill in all fields. Click next. The next screen will give you an opportunity to verify before submitting the account. Click back to make changes or submit account. E-notifications include: --Event Notifications. You can develop customized communications where you are notified each time a particular event occurs through your bill pay account. --Log Out. At the end of each bill pay session, you can receive a customized summary of your bill pay activities --Recurring Notifications. These notifications will provide a list of bill pay information. --Reminders. You can schedule reminders for each time you need to schedule a payment, transfer funds, or send a donation or gift. 16

18 You can view/edit your contact information. Click update in the areas you wish to change. You can change bill pay website default settings. Make changes and click submit. To change your Challenge Phrases, you will first be asked to answer one of your original challenge questions; then you are able to edit them. 17

19 To get a snapshot of your payments for the month, go to the Calendar tab and click view calendar. If you click on a date on the calendar, you can schedule payments or set a reminder (e-notification) here also. Keep this document handy for future reference! If you have any questions or want some help, please don t hesitate to call our office at We d be glad to help you! 18