Professional Managers Annual Conference Adding value to business schools Programme

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1 Professional Managers Annual Conference Adding value to business schools Programme 3-4 December 2015, Regent s University London

2 Professional Managers Annual Conference Adding value to business schools December 2015, Regent s University London The management and governance of business schools, as with all matrix institutions, is no easy matter. Moreover, ever increasing demands from politicians, university leaders, and students, coupled with rapidly changing regulations and policies, make the work of professional services teams ever more critical, complex and challenging. Yet, despite playing a vital role within business schools, professional managers still report that they are often undervalued and even seen as simply a spare pair of hands for their academic colleagues. On the 3 & 4 December 2015 the Chartered Association of Business s hosts its annual conference for professional managers. Gathering heads of administration, school managers, senior operating officers, faculty managers, accreditation and other specialist managers from UK business schools, this year s programme explores both why professional managers add value to their institutions and how this value can be increased in practical and measurable ways. Conference highlights: Hear from Paul Greatrix, Registrar, University of Nottingham about the value of professional services in the management and governance of universities and business school. Join the debate with Laurie Taylor, sociologist and presenter of BBC Radio 4 s Thinking Allowed, about the challenges for the relationship between professional managers and the academic community. Hear from Jayne Dowden, Chief Operating Officer, Cardiff Business about the new The Cardiff Professional initiative Find out about how the Leicestershire Partnership NHS Trust developed and implemented a performance based appraisal system and how this approach might be applied to business schools. Explore the legal and governance challenges facing professional managers with David Palfreyman, Bursar and Fellow of New College, Oxford Hear from Dr Celia Whitchurch, Senior Lecturer, Centre for Higher Education Studies, UCL Institute of Education about the rise of the 'third space' professional Venue: Regent s University London Regent s Park campus Inner Circle, Regent s Park London NW1 4NS Participants are responsible for their own accommodation. Please contact us if you require hotel recommendations. For any further information please refer to the conference website or contact Oliver Lowe +44 (0)

3 Day one: Thursday 3 December 09:00 Registration THE VALUE PROPOSITION OF PROFESSIONAL MANAGERS 09:50 10:00 10:10 10:30 10:50 11:30 12:00 Welcome Professor Jose Machado, Pro Vice Chancellor and Dean, Faculty of Business & Management, Regent s University London Opening remarks Dr. Andy Earwaker, Faculty Manager, Portsmouth Business and Chair, Professional Managers Steering Committee Margaret Wilson, Faculty Manager, Faculty of Business & Management, Regent s University London Keynote: Professional services in the management and governance of universities and business schools Dr. Paul Greatrix, Registrar, University of Nottingham Keynote: An alternative proposition: servants not masters Professor Laurie Taylor, Sociologist and Presenter of BBC Radio 4 s Thinking Allowed Panel discussion: The partnership between academics and professional managers - Professor Philip Corr, Department of Psychology, City University London - Dr. Paul Greatrix, Registrar, University of Nottingham - Professor Laurie Taylor, Sociologist, Commentator and Broadcaster - Chair Professor Jerry Forrester, Hertfordshire Business and Deputy Chair, Chartered ABS Break Parallel sessions: participants have a choice of three interactive breakout sessions Professional management development: Supporting through the Chartered ABS Dr. Phillipa Towlson Head of Operations and Administration Lord Ashcroft International Business Dr. Andy Earwaker Faculty Manager, Portsmouth Business The Cardiff Professional: a best practice case study Jayne Dowden Chief Operating Officer Cardiff University Establishing service standards: a practical case study from Birmingham Business Ian Hamley Operations Manager Birmingham Business 13:00 Lunch OVERCOMING PERSISTENT CHALLENGES AND ADDING VALUE IN PRACTICE 14:00 14:40 Development & implementation of a performance based appraisal system to meet organisational needs Alan Duffell, Director of Human Resources & OD, Leicestershire Partnership NHS Trust The legal and governance challenges facing professional managers David Palfreyman, Bursar and Fellow of New College, Oxford

4 15:20 15:40 16:20 17:00 Break The accreditation game: is it worth playing? Professor Kevin Kerrigan, Executive Dean, Newcastle Business Becoming lean: adding value through the improvement of internal processes and systems Steve Yorkstone, Senior Consultant, Edinburgh Napier University End of day one 19:00 Drinks reception followed by dinner Hosted by the Chartered ABS Professional Managers Steering Committee with a welcome address from Dr. Andy Earwaker, Faculty Manager, Portsmouth Business and PMSC chair. Day two: Friday 4 December THE WAY AHEAD FOR PROFESSIONAL MANAGERS: 2016 AND BEYOND 09:00 09:30 09:40 10:20 11:00 11:30 12:10 12:40 Refreshments Opening remarks Anne Kiem, Chief Executive, Chartered ABS The professional manager s toolkit: Unpacking key skills and key behaviours Dr Kenton Lewis MBE, Director, Kenton Lewis Associates Reconstructing identities in higher education: The rise of 'third space' professionals Dr Celia Whitchurch, Senior Lecturer, Centre for Higher Education Studies, UCL Institute of Education Break The role of professional services in supporting business school strategy: a Deans perspective Professor Jose Machado, Pro Vice Chancellor and Dean, Faculty of Business & Management, Regent s University London Panel discussion: Outlook for 2016: opportunities and priorities Sharing views on the key issues, challenges, priorities and opportunities for professional managers in 2016 Discussion chaired by: Andrew Glanfield, Manager, Cardiff Business Conference summation Dr. Andy Earwaker, Faculty Manager, Portsmouth Business and Chair, Professional Managers Steering Committee 13:00 Close of conference followed by lunch

5 SPEAKERS The two-day programme is delivered by leading speakers from both professional services and the academic community. Professor Philip Corr Department of Psychology City University London Jayne Dowden Chief Operating Officer Cardiff University Alan Duffell Director of Human Resources & OD, Leicestershire Partnership NHS Trust Dr. Andy Earwaker Faculty Manager Portsmouth Business Professor Jerry Forrester Hertfordshire Business and Deputy Chair Chartered ABS Andrew Glanfield Manager Cardiff Business Dr. Paul Greatrix Registrar University of Nottingham Ian Hamley Operations Manager Birmingham Business Professor Kevin Kerrigan Executive Dean Newcastle Business Anne Kiem Chief Executive Chartered ABS Dr Kenton Lewis MBE Director Kenton Lewis Associates Professor Jose Machado Dean, Faculty of Business & Management Regent s University London

6 David Palfreyman Bursar and Fellow New College, University of Oxford Professor Laurie Taylor Sociologist, Commentator and BBC Presenter Dr. Phillipa Towlson Head of Operations and Administration Lord Ashcroft International Business Dr Celia Whitchurch Senior Lecturer, Centre for Higher Education Studies UCL Institute of Education Margaret Wilson Manager, Faculty of Business & Management Regent s University London Steve Yorkstone Senior Consultant, Edinburgh Napier University

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