Scoot Pte Ltd (TZ) Reservation & Ticketing Guide

Transcription

1 23 May 2014 Scoot Pte Ltd (TZ) Reservation & Ticketing Guide Dear Valued Customers, We are pleased to inform you that Scoot Pte Ltd (TZ) has participated in BSP for ticket issuance in Abacus system since February You can simply create TZ bookings and issue ticket in Abacus system. Kindly follow the procedures below for booking and ticket issuance: Example of Booking Creation and Payment of Ticket Step 1: Check fares and rules for booking class preference (Fares on ATPCO) FQHKGSIN15NOV-TZ TZ HKGSIN.EH 15NOV13 MPM NFLYBAGS N --- -/12M EH01 4 WFLYBAGS W --- -/12M EH01 FQHKGSYD26JUN-TZ TZ HKGSYD.EH 26JUN14 MPM TFLYBAGS T --- -/12M EH01 2 ISCTBIZS I --- -/12M EH01 Step 2: Display availability and create TZ flight segment(s) in Abacus EXAMPLE of HKG-SIN-HKG: 129NOVHKGSIN TZ 29NOV FRI HKG/Z 8 SIN/ 0 1TZ 221 Z7 C7 J7 D7 I0 S7 HKGSIN DCA Y7 B7 E0 M7 H7 W7 Q7 N7 X7 O0 V0 T0 116JANSINHKG TZ 16JAN THU SIN/Z 8 HKG/ 0 1TZ 220 Z7 C7 J7 D7 I0 S7 SINHKG DCA Y7 B7 E0 M7 H7 W7 Q7 N7 X7 O4 V0 T0 1

2 *I«1 TZ 221N 29NOV 5 HKGSIN HK /DCTZ*K2IYNI /E 2 TZ 220W 16JAN 4 SINHKG HK /DCTZ*K2IYNI /E EXAMPLE of HKG-SYD-HKG: 126JUNHKGSYD TZ 26JUN THU HKG/Z 8 SYD/ 2 1TZ 221 Z7 C7 J7 D7 I0 S7 HKGSIN DCA 2TZ 2 Z7 C7 J7 D7 I0 S7 SYD DCA 103JULSYDHKG TZ 03JUL THU SYD/Z 10 HKG/-2 1TZ 1 Z7 C7 J7 D0 I6 S7 SYDSIN DCA 2TZ 220 Z7 C7 J7 D0 I6 S7 HKG DCA *I«1 TZ 221T 26JUN 4 HKGSIN SS /DCTZ /E 2 TZ 2T 27JUN 5 SINSYD SS /DCTZ /E 3 TZ 1T 03JUL 4 SYDSIN SS /DCTZ /E 4 TZ 220T 04JUL 5 SINHKG SS /DCTZ /E Step 3: Input the rest of Mandatory fields of PNR creation and END Transaction (ER) Note: 1. Payment deadline will be returned in SSR OTHS. 2. Bookings will be auto cancelled if no ticket number is advised when deadline is due. *P3«GENERAL FACTS 1.SSR ADTK 1B TO TZ ON/BEFORE 10MAY 0912Z OTHERWISE WILL BE X LD 2.SSR OTHS 1B MOST FARES EXCL GOV FARES REQUIRE TKT WITHIN 24 HRS 3.SSR OTHS 1B ITIN CONFIRMED - MUST PROVIDE PAYMENT 4.SSR OTHS 1B SUBJ CXL ON/BEFORE 10MAY 0912Z WITHOUT PAYMENT 5.SSR OTHS 1B TZ AMOUNT DUE TZ HKD3912 2

3 Step 4: Price and store fare into PNR PNR Pricing Entry: WPATZ Store expect fare: WTFR Display TFR: **W Response: NONREF/REBOOK SUBJECT TO PENALTY/15KG CHECKED BAG FARE RECORD-ADT-AUTO PRICED -ATPC VALIDATING CARRIER - TZ 1 O HKG TZ 221T 26JUN 0655 OK TFLYBAGS 26JUN26JUN 15K 2 X SIN TZ 2T 27JUN 0145 OK TFLYBAGS 27JUN27JUN 15K 3 O SYD TZ 1T 03JUL 1240 OK TFLYBAGS 03JUL03JUL 15K 4 X SIN TZ 220T 04JUL 0150 OK TFLYBAGS 04JUL04JUL 15K HKG HKD 2110 HKG TZ X/SIN Q4.25TZ SYD M133.75TZ X/SIN 120HK TZ HKG M133.75NUC271.75END ROE SG XT 38OO 401AU 408WY 240YR 600YQ 1687XT HKD 4031 H3H8 DWK *AAC 1717/09MAY14 LAST DAY TO TICKET TKT/TL 10MAY14 WPATZ Step 5: Ticket issuance Entry: W T1N1.1 FINAGT ATZ ER Response: OK 4031 ETR MESSAGE PROCESSED NO COMMISSION WAS ENTERED OK 6.6 *T«TKT/TIME LIMIT 1.T-09MAY-H3H8*AAC 2.TE AT CHAN/T H3H8*AAC 1719/09MAY*I 3

4 ETKT Record: Response: WETR*2«ELECTRONIC TICKET RECORD INV: CUST: PNR:ISIVVH TKT: ISSUED:09MAY14 PCC:H3H8 IATA: NAME:CHAN/TAIMANMR FOP: INAGT CPN A/L FLT CLS DATE BRDOFF TIME ST F/B STAT 1 TZ 221 T 26JUN HKGSIN 0655 OK TFLYBAGS OPEN 2 TZ 2 T 27JUN SINSYD 0145 OK TFLYBAGS OPEN 3 TZ 1 T 03JUL SYDSIN 1240 OK TFLYBAGS OPEN 4 TZ 220 T 04JUL SINHKG 0150 OK TFLYBAGS OPEN NONREF/REBOOK SUBJECT TO PENALTY/15KG CHECKED BAG FARE HKD2110 TAX 120HK TAX 114SG TAX 38OO TAX 401AU TAX 408WY TAX 240YR TAX 600YQ TOTAL HKD4031 HKG TZ X/SIN Q4.25TZ SYD M133.75TZ X/SIN TZ HKG M133.75NUC END ROE XT38OO401AU408WY240YR600YQ OR You can simply create TZ bookings in Abacus system and have ticket payment by credit card. Kindly follow the procedures below for booking and payment of ticket: Example of Booking Creation and Payment of Ticket Step 1: Check fares and rules for booking class preference (Fares on ATPCO) FQHKGSIN15NOV-TZ TZ HKGSIN.EH 15NOV13 MPM NFLYBAGS N --- -/12M EH01 4 WFLYBAGS W --- -/12M EH01 FQHKGSYD26JUN-TZ TZ HKGSYD.EH 26JUN14 MPM TFLYBAGS T --- -/12M EH01 2 ISCTBIZS I --- -/12M EH01 4

5 Step 2: Display availability and create TZ flight segment(s) in Abacus EXAMPLE of HKG-SIN-HKG: 129NOVHKGSIN TZ 29NOV FRI HKG/Z 8 SIN/ 0 1TZ 221 Z7 C7 J7 D7 I0 S7 HKGSIN DCA Y7 B7 E0 M7 H7 W7 Q7 N7 X7 O0 V0 T0 116JANSINHKG TZ 16JAN THU SIN/Z 8 HKG/ 0 1TZ 220 Z7 C7 J7 D7 I0 S7 SINHKG DCA Y7 B7 E0 M7 H7 W7 Q7 N7 X7 O4 V0 T0 *I«1 TZ 221N 29NOV 5 HKGSIN HK /DCTZ*K2IYNI /E 2 TZ 220W 16JAN 4 SINHKG HK /DCTZ*K2IYNI /E EXAMPLE of HKG-SYD-HKG: 126JUNHKGSYD TZ 26JUN THU HKG/Z 8 SYD/ 2 1TZ 221 Z7 C7 J7 D7 I0 S7 HKGSIN DCA 2TZ 2 Z7 C7 J7 D7 I0 S7 SYD DCA 103JULSYDHKG TZ 03JUL THU SYD/Z 10 HKG/-2 1TZ 1 Z7 C7 J7 D0 I6 S7 SYDSIN DCA 2TZ 220 Z7 C7 J7 D0 I6 S7 HKG DCA *I«1 TZ 221T 26JUN 4 HKGSIN SS /DCTZ /E 2 TZ 2T 27JUN 5 SINSYD SS /DCTZ /E 3 TZ 1T 03JUL 4 SYDSIN SS /DCTZ /E 4 TZ 220T 04JUL 5 SINHKG SS /DCTZ /E Step 3: Input the rest of Mandatory fields of PNR creation and END Transaction (ER) without payment details Note: 1. Payment deadline will be returned in SSR OTHS. 2. Bookings will be auto cancelled if no payment is advised when deadline is due. 5

6 *P3«GENERAL FACTS 1.SSR ADTK 1B TO TZ ON/BEFORE 10MAY 0912Z OTHERWISE WILL BE X LD 2.SSR OTHS 1B MOST FARES EXCL GOV FARES REQUIRE TKT WITHIN 24 HRS 3.SSR OTHS 1B ITIN CONFIRMED - MUST PROVIDE PAYMENT 4.SSR OTHS 1B SUBJ CXL ON/BEFORE 10MAY 0912Z WITHOUT PAYMENT 5.SSR OTHS 1B TZ AMOUNT DUE TZ HKD3912 Step 4: Confirm booking with payment by credit card before ticket deadline Credit Card It is mandatory to input credit card number with expiry date and card holder s name via SSR OTHS in the PNR using the example shown as below. Card holder s name may not be the travelling passenger in the PNR. Note: TZ accepts payments by Visa & Master Card for booking made in Hong Kong. Entry: 3OTHS/VIXXXXXXXXXXXX1007EXP OTHS/TM CHAN PETER End of Transaction (ER) After inputting credit card details and end transaction, TZ will reply following response: SSR OTHS CONFO NBR on Airline s record locator **Bookings are guaranteed only with the above SSR replied** GENERAL FACTS 6.SSR OTHS TZ VIXXXXXXXXXXXX1007EXP XXXXX 7.SSR OTHS TZ TM CHAN PETER 8.SSR OTHS 1B TZ CONFO NBR V3IQXI 6

7 Note: TZ RLOC will be returned when flight is booked (before payment). However, booking is only confirmed by TZ when SSR CONFO NBR is returned (after payment by credit card). Step 5: Input TZ CONFO NBR in Itinerary Remarks for record of booking confirmation. Entry: 5 SCOOT BOOKING CONFO NBR V3IQXI Note: Please keep the Itinerary printout for airport check-in. Should you have any enquiry, please feel free to contact our Helpdesk at Thank you for your kind attention and continuous support. 如 閣 下 不 想 再 收 到 聯 亞 香 港 的 電 郵, 請 電 郵 至 香 港 電 九 話 龍 觀 塘 道 388 號 創 紀 之 城 電 一 郵 期 一 座 聯 亞 旅 遊 818 資 訊 室 系 統 ( 香 港 ) 有 限 傳 公 真 司 If you do not wish to receive further messages from Abacus, please to marketing@abacushk.com :marketing@abacushk.com Abacus Distribution Systems (HK) Ltd. Unit , Tower 1, Millennium City 1, 388 Kwun Tong Road, Kwun Tong, Kowloon, Hong Kong Tel( ): (852) , ( ): abacusinfo@abacushk.com, fax( ): (852)