M.D. Anderson IS Technology Standards
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1 M.D. Anderson IS Technology Standards This document presents current hardware and software standards defined at M.D. Anderson, and lists some products that are currently prohibited from use at the institution. To be added to this list, any hardware or software items or types must first be evaluated and certified by the Integrated Desktop Services Technology Architecture Team. For more information about information systems technology standards, contact the Office of the CIO at Contents Standard desktop computer software...2 Workstation management tools... 4 Preferred software... 4 Standard personal-computer hardware... 5 Standard network/server software... 6 Standard network/server hardware... 7 Web standards... 7 Database standards... 8 Pager systems... 8 Products prohibited from use... 8 last saved 11/9/06 page 1 of 8
2 Standard desktop computer software Windows desktop operating system Microsoft Windows 2000 Service Pack 4 Microsoft Windows XP Service Pack 2 Macintosh Macintosh OS X, versions: (Panther) 10.4 (Tiger) (on G5 only) antivirus software 4INFO Helper (displays system and network information often needed during support calls) /calendar/databasecollaboration software client web browser Trend Micro OfficeScan Corporate Edition version 7.3, Engine Note: Support for Macs with Intel processors is expected to begin in Sept McAfee Virex 7.7 4INFO Helper INFO Helper 1.02 Lotus Notes R5, versions and Microsoft Internet Explorer Service Pack 1, including: ClinicStation 2.9 Build 3353 Macromedia Flash Player Macromedia Shockwave Player Lotus Notes R6, versions 6.0.x and 6.5 Apple Safari 2.0.3, Build Mozilla Firefox Both Safari and Firefox include: Macromedia Flash Player Macromedia Shockwave Player Apple QuickTime Windows Media Player. PDF reader/printer Adobe Acrobat Reader 7.x Adobe Acrobat Reader 7.x network operating system client Novell Client 4.90 SP2, ACU 7.0 Prosoft NetWare Client: Panther (OS 10.3): version Tiger (OS 10.4): version last saved 11/9/06 page 2 of 8
3 office productivity tools for Windows 2000: Microsoft Office 2000 SR1 Service Pack 3, including: o Word o Excel o PowerPoint o Access For Windows XP: Microsoft Office 2003 Professional Service Pack 2, including: o Word o Excel o PowerPoint o Access o Publisher o InfoPath Microsoft Office X or Office 2004, including: o Word o Excel o PowerPoint o Entourage ( , project/personalinformation management tools) OmniGraffle (flowcharting tool) OmniOutliner Note: Office 2004 is required for OS X 10.4 (Tiger). Note: Microsoft Visio 2003 is preferred software; see next section. data compression NA StuffIt 10.0 terminal emulation University of Massachusetts QWS3270 NetManage OnNet PDMS Brown University tn3270 X MDA-TV video streaming IP/TV Mac TV remote desktop connection, cross-platform access Citrix ICA Web Client DWF design viewer Autodesk DWF Viewer 6.0 NA Citrix 7.0 digital magazine reader NA Zinio last saved 11/9/06 page 3 of 8
4 Workstation management tools patch management software delivery software and hardware inventory and reporting remote control Windows Altiris Client Management Suite 6.x Novell ZENworks 7 Altiris Service & Asset Management Suite 6.x Altiris Carbon Copy Solution 6.x Macintosh Altiris Client Management Suite 6.x FileWave Altiris Service & Asset Management Suite 6.x Netopia Timbuktu 8.5 Note: Use of ZENworks and FileWave is being phased out as Altiris is implemented. Preferred software Preferred software consists of applications not included in the standard-software list above, but identified as useful for particular business-related purposes. Windows Macintosh image editing Adobe Photoshop CS2 Adobe Photoshop CS2 cross-platform document Adobe Acrobat Professional 7 Adobe Acrobat Professional 7 creation database development FileMaker Pro 7 FileMaker Pro 7 Developer FileMaker Pro 8 Advanced Note: The following are being tested and will become available as preferred FileMaker Server 8 software in summer FileMaker Server 8 FileMaker Pro 8 Advanced FileMaker Pro 8 Advanced FileMaker Server 8 FileMaker Server 8 Advanced desktop publishing, print layout Adobe InDesign CS2 Adobe PageMaker 7 graphic design Adobe Illustrator CS2 CorelDraw Graphics Suite 11 Internet/networking tools Adobe GoLive CS2 Microsoft FrontPage 2003 off-site/remote access Nortel VPN Client Fiberlink Global Remote Lotus Notes solution for mobile devices CommonTime mnotes 4.0 or higher Adobe InDesign CS2 Adobe PageMaker 7.1 Adobe Illustrator CS2 CorelDraw Graphics Suite 11 Adobe GoLive CS2 Nortel/Netlock-Technologies Contivity VPN client 3.3 NA last saved 11/9/06 page 4 of 8
5 OS emulation NA Microsoft Virtual PC 7 (on G5 only) productivity suite WordPerfect Office 11 NA flowcharting Microsoft Visio 2003 NA (Omnigraffle is standard software for Macintosh and is on the standard image) project management Microsoft Project 2003 NA (Microsoft Entourage, which is standard software for Macintosh and is on the standard image, includes some project-management functionality) research tools Thomson ResearchSoft EndNote X Thomson ResearchSoft Reference Manager 10 Thomson ResearchSoft EndNote X science/research software DNAStar LaserGene 5 DNAStar LaserGene 6, 7 statistical tools SPSS 12 SPSS Data Entry Builder 4 SPSS Data Entry Station 4 SPSS SamplePower 2 StatSoft Statistica 6.1 system utilities NA NA fax management Symantec WinFax Pro 10 NA Standard personal-computer hardware SPSS 11.4 StatSoft Statistica 4.1 Note: The IS Division recognizes that the PC hardware standards listed below are inadequate for certain users' computing requirements. Examples include users who run AutoCAD, use videoediting software, or require a workstation with exceptionally high multitasking capability. Dell's "Precision" line of workstations ( is designed to meet the needs of such users. The Integrated Desktop Services Technology Architecture team will work with customers who require above-standard levels of computing power and features, to select the model(s) that will meet their needs. desktop computers Windows: o minimum: 1.8-GHz processor, 1 GB RAM o advanced-needs users: 3.0-GHz processor, 2 GB RAM Macintosh: G5 with dual processors and minimum 1 GB RAM last saved 11/9/06 page 5 of 8
6 notebook computers Windows: Pentium M processor, minimum 1 GB RAM Macintosh: o Powerbook G4 with minimum 1 GB RAM o ibook with minimum 1 GB RAM tablets tablet: o HP Compaq tc4200 o Toshiba Portege M205 slate: Fujitsu ST5000 series PC access control RF IDeas Proximity devices monitors Windows: 17" LCD Macintosh: 17" LCD with DVI cable personal printers HP LaserJet 1320 scanners HP 9100 and 9200 handheld computers LCD projectors any unit running Palm OS or Windows CE HP V6210 Standard network/server software network operating systems Mac OS X Server Windows 2003 Server Novell NetWare 6.5 network protocols TCP/IP LDAP Leap directory services Novell edirectory, Microsoft ADS antivirus software Trend Micro ServerProtect, Normal Server 5.58 Build 1153 Windows: Engine 8 NetWare: Engine 8.1 patch management Altiris Server Management Suite 6.x software and hardware inventory and reporting /calendar/databasecollaboration software BindView NETinventory Windows: Lotus Domino 5.011, Macintosh: Lotus Domino 6.02 thin client Citrix MetaFrame XP Presentation Server, Feature Release 3 last saved 11/9/06 page 6 of 8
7 Standard network/server hardware network printers servers switches routers wireless LAN all HP LaserJets please refer to: serverhwstandards.pdf Cisco Catalyst 2900, 4500, and 6500 series Cisco 2500, 2600, 7200 series any wireless card that supports Leap (Cisco is preferred) Web standards Web server software Microsoft IIS Oracle 9iAS, 10gAS SunONE Java Web Server Apache Macromedia JRUN Macromedia ColdFusion Server (MX and 7) Web development structure J2EE XML ASP.Net Macromedia ColdFusion Web Services WebObjects cascading style sheets Web development languages Java Javascript Visual Basic Macromedia ColdFusion Perl (server application support background processing) C++ (support selected external application interfaces) PHP last saved 11/9/06 page 7 of 8
8 Web content development Visual Studio Jdeveloper Macromedia Dreamweaver MX (2004) Xcode Eclipse BBEdit Web content management Database standards Macromedia Spectra relational database Oracle 9i, 10gR2 Microsoft SQL Server 2000, 2005 multidimensional database database query/reporting tools business intelligence tools Pager systems none Crystal Reports none Arch Communications paging systems and devices. Devices include: Arch Elite Text message pager Arch Motorola T900 two-way pager (with appropriate justification) Arch Motorola Timeport (with appropriate justification) M.D. Anderson IS Technology Standards Products prohibited from use Use of the products and product categories listed below is prohibited at the institution due to potential risks to the computing environment. It is important to note that this list is not complete; the Information Services division identifies such products on an ongoing basis. For more information on prohibited IS technology products, contact the Information Security department at Peer-to-peer file sharing tools, such as Napster, BearShare, Kazaa, Morpheus, GoToMyPC, Gnutella, etc. Sniffer tools (except by the Network Services department) Hardware/software tools used to obtain unauthorized access to any application, database, server, etc. Security tools purchased by a department that have not been reviewed by Information Security for acceptability prior to purchase and/or installation Any remote-control tools other than those listed in this document. last saved 11/9/06 page 8 of 8
M. D. Anderson IS Technology Standards
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