RightAnswers Knowledge-Pak Library Desktop Software Suite: Q2 2014

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1 Self Service Library 7-Zip Adobe Acrobat versions 5-9 Adobe Acrobat Professional X Adobe Acrobat XI Adobe Connect Pro Adobe Dreamweaver CS4 Adobe FrameMaker 5.5 Adobe FrameMaker 7 Adobe FrameMaker 11 Adobe Photoshop 4.0 Adobe Photoshop 7.0 Adobe Photoshop Creative Suite 2 Adobe Photoshop CS5 Adobe Photoshop CS6 Adobe Photoshop CS 8 Adobe Reader 7.0 Adobe Reader 8 Adobe Reader 9 Adobe Reader X Adobe Reader XI AirWatch Mobile Device Android OS 4.4 KitKat AOL Instant Messenger Apple ilife Apple ilife 09 Apple ilfe 11 Apple Boot Camp AutoCAD AVG Anti-Virus Free Edition AVG Internet Security 9.0 AVG Internet Security 2013 Box for Enterprise IT BlackBerry BlackBerry 10 Blackberry Tablet OS (Playbook) Box for Enterprise IT Concordance Copernic Search 1.6 Corel Presentations 9.0 Corel WordPerfect 7.0 for Win 95 Corel WordPerfect 8 for Linux Corel WordPerfect 8.0 Corel WordPerfect 9.0 Corel WordPerfect 9.0 for Linux CorelDRAW 7.0 CT Summation Entourage Evernote FileMaker Pro 8 FileMaker Pro 10 Gmail GNOME 1.x Good for Enterprise Google Calendar Google Chrome Google Chrome 5 Google Chrome 7 Google Chrome 12 Google Chrome 17 Google Desktop Search Google Documents Google Drive * Google Glass Google Groups Google Sites Google Video Gmail Gtalk Interwoven Desksite Intuit Quicken 98 for Windows ios 4 ios 5 ios 6 ios 7 ipad iphone itunes itunes 10 KDE iwork 06 for Macintosh Lotus Lotus Millennium Lotus Release 5.0 for Windows Lotus inotes Lotus Notes 4.x for Windows Lotus Notes 5.x for Windows Lotus Notes 6.x for Windows Lotus Notes 7 Lotus Notes 8 Lotus Notes 8.5 Lotus Sametime 7 Lotus Sametime 8 Lotus ScreenCam Millennium Lotus SmartSuite 9.6 Lotus WordPro 97 Lotus WordPro Millennium Mac OS X Tiger Mac OS X 10.3 Panther Mac OS X Leopard Mac OS X Snow Leopard Mac OS X Lion Mac OS X Mountain Lion Mac OS X Mavericks Macromedia Dreamweaver MX 2004 Macromedia Dreamweaver 8 for Mac Macromedia Studio 8 McAfee All Access McAfee Total Protection for Small Business McAfee VirusScan 9.0 McAfee VirusScan Enterprise Microsoft Access 2000 Microsoft Access 2002 Microsoft Access 2003 Microsoft Access 2007 Microsoft Access 2010 Microsoft Access 2013 Microsoft Entourage 2008 for Mac Microsoft Excel 95 Microsoft Excel 97 Microsoft Excel 2000 Microsoft Excel 2002 Microsoft Excel 2003 Microsoft Excel 2004 for Mac Microsoft Excel 2007 Microsoft Excel 2008 for Mac Microsoft Excel 2010 Microsoft Excel 2013 Microsoft Excel 2011 for Mac Microsoft Expression Web 3 Microsoft FrontPage 98 Microsoft FrontPage 2000 Microsoft FrontPage 2002 Microsoft FrontPage 2003 Microsoft Groove Microsoft InfoPath 2003 Microsoft InfoPath 2007 Microsoft InfoPath 2010 Microsoft InfoPath 2013 Microsoft Int. Explorer 4.0 Microsoft Int. Explorer 5.0 Microsoft Int. Explorer 5.5 Microsoft Int. Explorer 6.0 Microsoft Int. Explorer 7.0 Microsoft Int. Explorer 8.0 Microsoft Int. Explorer 9.0 Microsoft Int. Explorer 10 Microsoft Int. Explorer 10 Mobile Microsoft Int. Explorer 11 Microsoft Lync 2010 Microsoft Lync 2013 Microsoft Live@edu Microsoft Live Meeting Microsoft Live Meeting 2007 Microsoft Messenger or Mac 8 Microsoft NetMeeting 3.0 Microsoft Office 2000 Microsoft Office 2003 Microsoft Office 2007 Microsoft Office 2010 Microsoft Office 2013 Microsoft Office for Mac 2011 Microsoft Office 365 Microsoft Office 95 Pro Microsoft Office 97 Pro Microsoft OneNote 2003 Microsoft OneNote 2007 Microsoft OneNote 2010 Microsoft OneNote 2013 Microsoft Outlook 97 = Updated for 2Q 2014 Page 1 of 6

2 Microsoft Outlook 98 Microsoft Outlook 2000 Microsoft Outlook 2002 Microsoft Outlook 2003 Microsoft Outlook 2007 Microsoft Outlook 2010 Microsoft Outlook 2011 for Mac Microsoft Outlook 2013 Microsoft Outlook Express Microsoft PowerPoint 95 Microsoft PowerPoint 97 Microsoft PowerPoint 2000 Microsoft PowerPoint 2002 Microsoft PowerPoint 2003 Microsoft PowerPoint 2004 for Mac Microsoft PowerPoint 2007 Microsoft PowerPoint 2008 for Mac Microsoft PowerPoint 2010 Microsoft PowerPoint 2011 for Mac Microsoft PowerPoint 2013 Microsoft Project 2000 Microsoft Project 2002 Microsoft Project 2003 Microsoft Project 2007 Microsoft Project 2010 Microsoft Project 98 Microsoft Publisher 2000 Microsoft Publisher 2003 Microsoft Publisher 2007 Microsoft Publisher 2010 Microsoft Publisher 2013 Microsoft Security Essentials Microsoft SharePoint Designer 2007 Microsoft SharePoint Designer 2010 Microsoft SharePoint Portal Server Microsoft SharePoint Server 2007 Microsoft SharePoint Server 2010 Microsoft SharePoint Workspace 2010 Microsoft System Center 2012 Endpoint Protection Microsoft Visio 2000 Microsoft Visio 2002 Microsoft Visio 2003 Microsoft Visio 2007 Microsoft Visio 2010 Microsoft Windows 8 Microsoft Windows 8.1 Microsoft Windows 7 Microsoft Windows Vista Microsoft Windows 2000 Professional Microsoft Windows 3.1 Microsoft Windows 3.1x Microsoft Windows DVD Maker Microsoft Windows Firewall Microsoft Windows Media Center Microsoft Windows Media Player 9 Microsoft Windows Media Player 10 Microsoft Windows Media Player 11 Microsoft Windows Media Player 12 Microsoft Windows Movie Maker Microsoft Windows Phone 8 Microsoft Windows Server 2003 Microsoft Windows XP Professional Microsoft Word 95 Microsoft Word 97 Microsoft Word 98 Microsoft Word 2000 Microsoft Word 2002 Microsoft Word 2003 Microsoft Word 2004 for Mac Microsoft Word 2007 Microsoft Word 2008 for Mac Microsoft Word 2010 Microsoft Word 2011 for Mac Microsoft Word 2013 Microsoft Works 2000 Microsoft Works 7.0 Microsoft Works 9.0 Microsoft Works for Windows 95 Mozilla FireFox 15 Mozilla FireFox 1.0 Mozilla FireFox 2.0 Mozilla FireFox 3.0 Mozilla FireFox 3.1 Mozilla Firefox 3.5 Mozilla Firefox 3.6 Mozilla Firefox 4 Mozilla Thunderbird Mozilla Thunderbird 2 MSN Messenger MS Windows Search MyDVD Nero 7 Netscape Communicator 4.01 Netscape Navigator 4.03 Netscape Navigator 4.75 for Linux Netscape Navigator 6.2 Netscape Navigator 7 Netscape Navigator 7.1 * NetSuite NewsGator Norton Internet Security 2006 Norton Novell GroupWise 6 Novell GroupWise 6.5 Novell GroupWise 7 Novell GroupWise 8 Novell ZENworks 7 Office Communicator 2005 Office Communicator 2007 R2 OpenOffice.org Opera 11 Palm Organizers Palm OS 5.4 Palm OS Palm Pre Parallels Desktop 3.0 for Mac Panda AntiVirus Pro 2012 PC System Diagnostics for Windows 2000 PC Tools Spyware Doctor 3.2 Picasa and Hello QuarkXPress 4.0 QuarkXPress 7.0 for Mac Safari Safari 3 Safari 4 Safari 5 Safari 6 SCT Banner Student Module 8.5 SecureZip 11 Spybot Search & Destroy Seagate Crystal Reports 11 Seagate Crystal Reports 7 Seagate Crystal Reports 9 Snagit 11 Spybot/PC Cillin- Trend Micro StarOffice 5.1 StarOffice 5.2 StarOffice 5.2 for Windows Symantec AntiVirus 9.0 CE Symantec AntiVirus 10 Symantec AntiVirus 10.1 Symantec EndPoint Protection 11.0 Symantec EndPoint Protection 2013 Symantec pcanywhere 7.5 Symantec pcanywhere 10.5 Symantec pcanywhere 11.0 TechSmith SnagIt 7.0 TechSmith SnagIt 10 Treo 650 WebEx Webroot Software SpySweeper 4.0 Windows Desktop Search Windows Mobile 5.0 Windows Mobile 6.0 Windows: SharpReader Windows 7 Phone * Windows Phone 8.1 WinZip 9.0 WinZip 12 WinZip 16 WordPerfect 6.0 for Windows WordPerfect 6.1 for Windows Workshare Professional 5 Yahoo! Messenger = Updated for 2Q 2014 Page 2 of 6

3 Support Analyst Library 7-Zip Ad-Aware SE Professional Adobe Acrobat versions 5-9 Adobe Acrobat XI Adobe FrameMaker 5.5 Adobe FrameMaker 7 Adobe FrameMaker 11 Adobe Photoshop 4.0 Adobe Photoshop 7.0 Adobe Photoshop CS 2 Adobe Photoshop CS6 Adobe Reader 7.0 Adobe Reader X Adobe Reader XI AirWatch Mobile Device AOL Instant Messenger Android OS 4.4 KitKat AutoCAD AVG Internet Security 2013 Blackberry BlackBerry 10 BlackBerry Enterprise Server 5 BlackBerry Enterprise Service 10 BMC Remedy Service Desk Versions 7.6 and 8.0 Box for Enterprise IT Cacti Caldera OpenLinux 2.x Copernic Search 1.6 Corel Presentations 9.0 Corel WordPerfect 7.0 for Win 95 Corel WordPerfect 8 for Linux Corel WordPerfect 8.0 Corel WordPerfect 9.0 Corel WordPerfect 9.0 for Linux CorelDRAW 7.0 Entourage Evernote FileMaker Pro 8 FileMaker Pro 10 GNOME 1.x Good for Enterprise Google Apps Google Desktop Search HP ipaq Internet Connectivity 3.0 Internet Connectivity 4.0 Internet RSS NewsReaders Intuit Quicken 98 for Windows itunes ios 6 ios 7 KDE Linux (General) Linux Applications Longhorn Server Lotus Lotus Millenium Lotus Release 5.0 for Windows Lotus Domino 8 Lotus Domino Server 4.6 Lotus Domino Server 7 Lotus Domino Server R5 Lotus inotes Lotus Mail and Messaging Lotus Notes 4.x for Windows Lotus Notes 5.x for Windows Lotus Notes 6.x for Windows Lotus Notes 7 Lotus Notes 8 Lotus Notes 8.5 Lotus Sametime 7 Lotus Sametime 8 Lotus ScreenCam Millennium Lotus SmartSuite 9.6 Lotus WordPro 97 Lotus WordPro Millennium Mac OS X 10.3 Panther Mac OS X Tiger Mac OS X Leopard Mac OS X Server10.6 Mac OS X Snow Leopard Mac OS X Lion Mac OS X Mountain Lion Mac OS X Mavericks Dreamweaver MX 2004 Macromedia Dreamweaver 8 for Mac Macromedia Studio 8 McAfee Anti-Virus Utilities McAfee Total Protection for Small Business McAfee VirusScan Enterprise McAfee VirusScan 9.0 Microsoft Access 2000 Microsoft Access 2002 Microsoft Access 2003 Microsoft Access 2007 Microsoft Access 2013 Microsoft Access 95 Microsoft Access 97 Microsoft Excel 2000 Microsoft Excel 2002 Microsoft Excel 2003 Microsoft Excel 2004 for Mac Microsoft Excel 2007 Microsoft Excel 2010 Microsoft Excel 2013 Microsoft Exchange 2000 Microsoft Exchange 4.0 Microsoft Exchange Client 5.x Microsoft Exchange Server 5.0 Microsoft Exchange Server 5.5 Microsoft Exchange Server 2003 Microsoft Exchange Server 2007 Microsoft Exchange Server 2010 Microsoft Exchange Server 2013 Microsoft FrontPage 97 Microsoft FrontPage 98 Microsoft FrontPage 2000 Microsoft FrontPage 2002 Microsoft FrontPage 2003 Microsoft Groove Microsoft Hyper-V Microsoft InfoPath 2003 Microsoft InfoPath 2007 Microsoft InfoPath 2013 Microsoft Int. Explorer 4.0 Microsoft Int. Explorer 5.0 Microsoft Int. Explorer 5.5 Microsoft Int. Explorer 6.0 Microsoft Int. Explorer 7.0 Microsoft Int. Explorer 8.0 Microsoft Int. Explorer 9 Microsoft Int. Explorer 10 Microsoft Int. Explorer 10 Mobile Microsoft Int. Explorer 11 Microsoft Live Meeting Microsoft Lync 2010 Microsoft Lync 2013 Microsoft Lync Server 2010 Microsoft Mail and Messaging Microsoft NetMeeting 3.0 Microsoft Office 2010 Microsoft Office 2007 Microsoft Office 2003 Microsoft Office 2000 Microsoft Office 365 Microsoft Office 95 Pro Microsoft Office 97 Pro Microsoft Office Communications Server 2007 Microsoft Office Communications Server 2007 R2 Microsoft Office 2013 Microsoft Office for Mac 2011 Microsoft OneNote 2003 Microsoft OneNote 2013 Microsoft Outlook 97 Microsoft Outlook 98 Microsoft Outlook 2000 Microsoft Outlook 2002 Microsoft Outlook 2003 Microsoft Outlook 2007 Microsoft Outlook 2010 Microsoft Outlook 2013 Microsoft Outlook Express Microsoft PowerPoint 95 = Updated for 2Q 2014 Page 3 of 6

4 Microsoft PowerPoint 97 Microsoft PowerPoint 2000 Microsoft PowerPoint 2002 Microsoft PowerPoint 2003 Microsoft PowerPoint 2004 for Mac Microsoft PowerPoint 2007 Microsoft PowerPoint 2010 Microsoft PowerPoint 2013 Microsoft Project 2000 Microsoft Project 2002 Microsoft Project 2003 Microsoft Project 2007 Microsoft Project 98 Microsoft Publisher 2000 Microsoft Publisher 2003 Microsoft Publisher 2013 Microsoft SharePoint Portal Server Microsoft Sharepoint Server 2007 Microsoft SharePoint Server 2010 Microsoft SharePoint Server 2013 Microsoft Sharepoint Services 3.0 Microsoft SoftGrid 4.5 Microsoft SQL Server 2000 Microsoft SQL Server 2005 Microsoft SQL Server 2008 R2 Microsoft SQL Server 7.0 * Microsoft SQL Server 2014 Microsoft System Center 2012 Configuration Manager (SCCM) Microsoft System Center 2012 Operations Manager (SCOM) Microsoft System Center 2012 Endpoint Protection Microsoft Terminal Server Microsoft Visio 2000 Microsoft Visio 2002 Microsoft Visio 2007 Microsoft Visio 2010 Microsoft Windows 8 Microsoft Windows 8.1 Microsoft Windows 7 Microsoft Windows Phone 8 Microsoft Windows Vista Microsoft Windows Vista Enterprise Microsoft Windows 2000 Professional Microsoft Windows 2000 Server Microsoft Windows 3.1 Microsoft Windows 3.1x Microsoft Windows 95 Microsoft Windows 98 Microsoft Windows Me Microsoft Windows Media Player Microsoft Windows NT Server 3.51 Microsoft Windows NT Server 4.0 Microsoft Windows NT Workstation 4.0 Microsoft Windows Server 2003 Microsoft Windows Server 2008 Microsoft Windows Server 2008 R2 Microsoft Windows XP Professional (SP3) Microsoft Word 2000 Microsoft Word 2002 Microsoft Word 2003 Microsoft Word 2004 for Mac Microsoft Word 2007 Microsoft Word 2010 Microsoft Word 2013 Microsoft Word 95 Microsoft Word 97 Microsoft Word 98 Microsoft Works 2000 Microsoft Works 7.0 Mozilla FireFox 1.0 Mozilla FireFox 1.5 Mozilla Thunderbird MSN Messenger MS Internet Information Server 4.0 MS Internet Information Services 6.0 MS Internet Information Services 7.5 MS Windows Search MS-DOS 6.2 MS-DOS 7.0 MyDVD * Nagios Core * Nagios XI Nero 7 Netscape Communicator 4.01 Netscape Navigator 4.03 Netscape Navigator 4.75 for Linux Netscape Navigator 6.2 Netscape Navigator 7 Netscape Navigator 7.1 * Netsuite NewsGator Norton Anti-Virus Utilities 7.1 Norton Internet Security 2006 Norton Novell GroupWise 6 Novell GroupWise 6.5 Novell GroupWise 7 Novell GroupWise Client 5.2 Novell GroupWise Client 6 Novell Mail and Messaging Novell NetWare 4.1 Novell NetWare 4.11 Novell NetWare 6.5 Novell ZENworks 7 Novell ZENworks 10 Office Communicator 2005 Office Communicator 2007 R2 OpenOffice.org Palm Operating System 3.5 Palm Organizers PC System Diagnostics for Windows 2000 PC System Diagnostics for Windows 95 PC System Diagnostics for Windows 98 PC System Diagnostics for Windows NT 4.0 PC System Diagnostics for Windows XP PC Tools Spyware Doctor 3.2 PlaceWare Conference Center Printer Diagnostics 1.0 QuarkXPress 4.0 QuarkXPress 7.0 for Mac Red Hat Linux 6.x Red Hat Linux 7.x Red Hat Linux 9 Safari Safari 6 Spybot Search & Destroy Seagate Crystal Reports 11 Seagate Crystal Reports 7 Seagate Crystal Reports 9 SolarWinds Orion Spybot/PC Cillin- Trend Micro StarOffice 5.1 StarOffice 5.2 StarOffice 5.2 for Windows Symantec Antivirus 8.x Symantec Antivirus 9.0 CE Symantec Antivirus 10 Symantec Antivirus 10.1 Symantec EndPoint Protection 2013 Symantec pcanywhere 10.5 Symantec pcanywhere 11.0 Symantec pcanywhere 7.5 Treo 650 WebEx Meeting Center Webroot Software SpySweeper 4.0 Windows: SharpReader Windows Mobile 5.0 * Windows Phone 8.1 WinZip 16 WordPerfect 6.0 for Windows WordPerfect 6.1 for Windows Yahoo! Messenger = Updated for 2Q 2014 Page 4 of 6

5 Enterprise Software Suite: Q Enterprise Library Angel Learning System Angel LMS 7 Blackboard Blackboard 6 Blackboard 7 Blackboard 7.1 Blackboard 7.2 Blackboard 7.3 Blackboard 8.0 Blackboard Learn 9 Blackboard Learn 9.1 Citrix Citrix Access Suite v4 Citrix MetaFrame Conferencing Manager Creating a Conference Managing a Conference Citrix MetaFrame for UNIX ICA Connection Client Mapping Working with ICA Client Citrix MetaFrame for Windows XP Program Neighborhood Agent Program Neighborhood Web Interface for MetaFrame XP Citrix MetaFrame Secure Access Manager Content Delivery Agent Customizing Settings Launch Application Published Application Working with Access Center Cognos Corporate Performance Business Intelligence Cognos Planning and Consolidation Scorecarding Desire2Learn MicroStrategy Desktop 8 Filters Metrics Reports Schema Objects Moodle Oracle Oracle E-Business Suite Financials 11i General Ledger Payables Receivables Fixed Assets Working with Oracle 11i Oracle Manufacturing Oracle e-business Suite R12 Financial Human Capital Service PeopleSoft Human Capital NA Payroll Time and Labor Time Labor v8.9 Benefits Recruiting Customer Relationship Customers CRM Products CRM Items CRM Sales Orders and Quote Financial Planning and Budgeting General Ledger Payables Receivables Purchasing Working with PeopleSoft Productivity Tips Sakai Sakai CLE SAP Cost Controlling Activity Based Costing Cost Element Accounting Cost Center Accounting Internal Order Accounting Customer Relationship Marketing Customer Interaction Center Mobile Client Enterprise Sales Financial Accounting Accounts Payable Accounts Receivable Asset Funds General Ledger Special Ledger Human Resources Employee Self Service Career Personnel Recruitment Training and Event Time Supply Chain Materials Production Planning and Control Warehouse System Working with SAP Accessing SAP Matchcodes Printing in SAP SAP Reports SAP Screens SAP User Settings Session Transaction Codes Sales & Distribution Session Billing Foreign Trade and Customs Reports Sales Shipping and Transportation Working with Master Data mysap Business Warehouse CRM Finance Human Resources Product Lifecycle Strategic Enterprise Workflow Utility = Updated for 2Q 2014 Page 5 of 6

6 Enterprise Software Suite: Q SCT Banner Accounts Receivable Advancement Bookshelf Financial Aid General Human Resource Internet Explorer JInitiator Luminis Platform Student Module 8.5 Siebel Working with Siebel Navigation User Preferences Working with Projects Customer and Partner Applications esales Employee Relationship Application Administration Siebel Teams efinance Customer Relationship Service Requests Invoices Claims Web CT 6.0 Web CT Campus Edition Course System Web CT Vista Jenzabar EX = Updated for 2Q 2014 Page 6 of 6

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