Desktop Services, Technology Services Group. Computer Reimage / Deployment Approval Form (For Monash-owned assets only)
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1 Please read the form carefully and be sure to provide all necessary information. Desktop Services, Technology Services Group Computer Reimage / Deployment Approval Form (For Monash-owned assets only) Jobdesk Number: Name: (who is the computer for) Username: Location of user/computer: (inc building & room number) Contact Phone Number: Purchase Order/Lease/EQ #: If purchased using Monash Credit Card SAP Document No: Job type: F Reimage Computer changeover New Computer Please note that the reimage of your computer cannot begin until this form is filled in and returned to Desktop Services. The form can be delivered with the PC OR delivered to Building 15-Level 3-reception OR scanned and uploaded to jobdesk OR faxed to kindly update Jobdesk when the form has been sent/faxed to Desktop Services. Page 1 of 5
2 SOFTWARE INSTALLATION Operating System. Please provide the operating system you wanted installed on this computer: MS Windows XP Pro Mac OSX 10. Other:... [NOTE: Only Monash owned computers which were purchased with a valid operating system are eligible for an Operating System upgrade via the TSG Software Image (See below)] Monash Standard Software. If your computer is Monash owned, we can install the TSG Standard Operating Environment (SOE), which contains the following software packages as standard. MICROSOFT WINDOWS APPLE MACINTOSH Microsoft Windows XP - SP2 Mac OS X Leopard Novell Client v SP2 Microsoft Office Microsoft Office 2007 Professional Oracle Calendar Netscape Calendar Client 4.79 Mozilla Firefox Oracle Calendar Client Mozilla Thunderbird Mozilla Firefox v Sophos Sweep anti-virus software Mozilla Thunderbird v Adobe Reader 9 Sophos Sweep anti-virus software EndNote X2 Adobe Reader 9 Monash Cisco VPN EndNote X2 StuffIt Expander WinZip 12 Putty 0.60 Quick Time Player 7.55 Monash Cisco VPN 5.0 VLC WS_FTP LE 6.0 Printers to be installed (if known): Example: cl toshes5520 Page 2 of 5
3 Other Software. Please provide a list of all other software you need reinstalled on this computer. NOTE: We cannot copy software programs from one computer to another. Each program must be reinstalled. The Monash software catalogue is available at: The TSG software order catalogue is available at: Software Program (and Version) Do you have a licence document? (Yes/No) Do you have the installation media? (Yes/No) Example: SPSS 17 No No Desktop Services can only install software for which there is proof of ownership (licence documentation) and the installation media. Page 3 of 5
4 DATA BACKUP / RESTORATION WARNING Please read carefully. Please note that since computer hard drives are mechanical devices, they will ALL eventually fail (regardless of the age of the computer). A failure occurs when a hard disk drive malfunctions (for various reasons) and the stored information cannot be accessed. Desktop Services strongly recommends storing Monash data on a Monash data server (e.g. Novell). The advantages of storing Monash data on a server is that your data is secure, backed up, accessible from any computer with Internet access and can be shared. While not as cheap as an external hard drive, the data server solution is much more reliable and flexible than a computer hard disk, which provides a single point of data loss. If you decide to keep Monash data on your laptop, please ensure that you backup regularly and check the reliability of these backups regularly by doing test restores of random data. Also, you should keep your backups secure and in a separate location to the source data. Have you backed up your data? Yes No Is there any data on this computer you want to have backed up? Yes No [If you select no, all data will be overwritten when the computer is reimaged] If yes, where is your data kept? Eg. My Documents or Documents (for Macs) (Please provide an accurate list of all folders you need backed up or restored. Only data you list below will be backed up. All other data will be lost in the reimage. NOTE: While every effort will be taken to ensure the integrity of your data, we cannot guarantee that we will be able to backup or restore all data. Page 4 of 5
5 NOTES: Personal Data We are unable to backup and restore personal data (eg photos, videos etc) Music/Audio Files The University's Information Technology Use Policy - Staff & Other Authorised Users clearly states that staff should not: convert a CD to an audio format, such as MP3, and using it on a PC; download a film, MP3 recordings, or software from the internet using University internet access or computers; Therefore, we will not backup and restore commercial music files. Any work related sound files must be stored in a separate folder so that they can be backed up. My work-related sound files are stored in: DATA RESTORE Do you want the data burnt to DVD or restored back on the reimaged computer? (NOTE: Backup DVDs cost $50/DVD.) Restore Data on hard drive Backup data to DVD and restore data to hard drive Backup data to user-provided storage device (e.g. external portable hard drive) NOTE: While every effort will be taken to ensure the integrity of your data, we cannot guarantee that we will be able to backup or restore all data. By signing this form, I verify that I have read and understood the contents of this form. Signature: Date: Please note that the reimage of your computer cannot begin until this form is filled in and returned to Desktop Services. The form can be delivered with the PC OR delivered to Building 15-Level 3-reception OR scanned and uploaded to jobdesk OR faxed to kindly update Jobdesk when the form has been sent/faxed to Desktop Services. Date Computer Picked Up: Date Computer returned: Page 5 of 5
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