DevOps: Old-School IT lessons for a New-World of IT Opportunities. February 16, 2012
|
|
|
- Philip Hudson
- 8 years ago
- Views:
Transcription
1 DevOps: Old-School IT lessons for a New-World of IT Opportunities February 16, 2012
2 Brought to you by Vivit DevOps Special Interest Group (SIG) Your input is welcomed on new topics! We hope you ll consider joining the Vivit DevOps SIG
3 Today s Presenters Paul Peissner Director of Business Development CollabNet Vivit DevOps SIG Leader Todd DeCapua VP, Channel Operations & Services Shunra Vivit DevOps SIG Leader
4 Housekeeping This LIVE session is being recorded. Recording will be available to all members on Vivit Q&A session: Please type questions in the Questions pane
5 Webinar Control Panel Toggle View Window between Full screen/window mode. Questions
6 What is DevOps? Paul Peissner Director Business Development, CollabNet Todd DeCapua VP Channel Operations & Services, Shunra
7 IT Before DevOps I am Dev! Let s change everything I am Ops! Don t change anything
8 What is DevOps?
9 DevOps enables Business agility in competitive Markets Time-To-Market Advantages BUSINESS IT is DevOps MARKET Collaborative IT Faster Feedback & Better Visibility
10 DevOps is a verb! Enabling, Participating, Improving visibility and feedback loops! - Patrick Debois, DevOps Days 2011 Founder of DevOps Collaborative IT
11 Possible IT Org model for DevOps (Agile-Dev - ITIL-Ops) DevOps (Internal IT) & BSM (External IT) Business Service Management CxO Dashboards IT Business Mgt IT Finance Mgt IT Operations IT Development IT DevOps Org Model by Paul Peissner
12 7-Paul DevOps matures as companies look to optimize it IT resources we will explore in depth DevOps Agility driven, across all of IT Building IT Collaboration Based on CollabNet s DevOps maturity s-curve DevOps benefits Business
13 DevOps needs to address So does that include me? PEOPLE Enabling ALL of IT to work better together! PROCESS One IT vision - quality-driven Business Agility PRODUCTS Understanding how to leverage all IT software tools DELIVERY Advocating IT knowledge-sharing and IT career growth
14 Agile transformation
15 Agile transformation Pre-DevOps Building IT Collaboration Based on CollabNet s DevOps maturity s-curve Agile benefits Business
16 Agile - Transforming IT Fosters a culture change across all IT PEOPLE PROCESS TECHNOLOGY DELIVERY Development & IT team Hi-performance, efficient and accountable AGILE small feature-based chunks Business prioritized, limited scope & re-use Modern code languages & architectures Flexible tools, project visibility, small apps Avoids waterfall practices - NO Manual Hand-offs Agile IT Development vs. Old School ALM - Waterfall old/big code languages & n-tier architectures - Slow, big budgets, ever expanding teams and time - Not cross-discipline, No automation, Silo hand-offs & little feedback Career suggestion: Get Agile - Scrum Certification? - Look into Ruby its easy - Be IT Social network - IT multi-discipline
17 IT Culture Change Going Agile story Experiment Learn Improve Celebrate
18 Continuous Integration
19 DevOps Continuous Integration Building IT Collaboration Based on CollabNet s DevOps maturity s-curve DevOps benefits Business
20 DevOps - Continuous Integration Project focused to get DONE! be flexible and quick! PEOPLE PROCESS PRODUCTS DELIVERY Historically starts with Developers - But quickly adds QA/Test and others Agile Scrum, Kanban, XP, Lean, etc. - May include Waterfall or Hybrid Starts with App-Dev, SDLC & ALM - But includes requirements/qa/test Avoid Manual processes (Test and Release) Vivit members: Join the TQA SIG Get Agile Scrum and Test Certified Career suggestion: Promote DevOps - Agile/Test Certified? - Look into automation - Be IT Social Re-use - Better project visibility
21 DevOps Continuous Integration - IT Team Concept Discover defects early and improve quality Plan Automate Discover Delivery Collaborate to automate Continuous Integration and deliver quality code faster
22 DevOps Continuous Integration - product example: HP ALM (Application Delivery) CollabNet (Application Development)
23 Continuous Delivery
24 DevOps Continuous Delivery Building IT Collaboration Based on CollabNet s DevOps maturity s-curve DevOps benefits Business
25 DevOps - Continuous Delivery Product focused go LIVE! - Change-trains, roll-backs, disruptions and adjustments PEOPLE PROCESS PRODUCTS DELIVERY IT Development teams working with - Release/Deploy/Change Mgt & Ops teams ITIL or Operations best-practice - Coordinate with Ops best practices Emerging Release /Deploy & ARA tools - Avoid manual home-grown processes Leverage automation - System-to-System workflows Vivit members: Join a SIG Configuration Mgt System SIG Data Center Automation SIG Get ITIL Certified or educated Career suggestion: Promote DevOps - ITIL Certified? - Look into automation - Be IT Social poll Ops - Monitor performance - Multi-discipline expert
26 Continuous Delivery Where Agile velocity meets ITIL The Clash... Priority Quality Velocity Delivery
27 Continuous Improvement
28 DevOps Continuous Improvement Building IT Collaboration Based on CollabNet s DevOps maturity s-curve DevOps benefits Business
29 DevOps Continuous Improvement IT Operations and IT Development: IT Service Mgt driven to HAPPY customers (Business Users) IT Systems Mgt driven 100% up time (No Service Disruptions) PEOPLE PROCESS PRODUCTS DELIVERY IT teams (Dev & Ops) working with - Support Desk, Users and IT Finance IT best-practices and Business Service Mgt - Coordinate with Ops best practices ITSM / Service Desk and App monitoring - Actively measure App success and value Leverage feedback loops from Ops & Users - Poll IT/Users for future improvements Vivit members: Join a SIG DevOps and/or Business Intelligence, BSM, Mobile, TRIM HP Service Mgt, Project & Portfolio Mgt Get PMP or BI or Security educated/certified Career suggestion: Promote DevOps - Look at App usage - Be IT Social poll Users - Looks at Self-Service - Monitor performance - Understand ROI data - Look into PPM/ITPS
30 DevOps - Continuous Improvement - story Build Performance in Unit Integration - E2E- Incident Recreation - DR Example
31 DevOps - Continuous Improvement Performance Test Performance test pre-release and post-release: best-practice performance test/qa use real-world conditions and global data to optimize performance, quality & delivery! Especially, for your critical mobile app deployments!
32 Continuous Improvement Productivity ING Direct documented results % yield increase from continuous improvements 2008 to % increase in production quality 2007 to % increase in throughput (linear) Article:
33 Continuous Improvement DHL Process Principals & Processes Inception Agile Forrester Case Study End-of-Life Deutsche Post s (E³) Solution Divides IT-system lifecycles in 3 functions Inception (Entstehung) The formation with uniform phase-gates to rollout Maintenance (Erhaltung) App preservation includes cyclical passing from Dev, QA,, rollout, Maintenance and Support activities End-fo-Life (Entsorgung) A formal process to shutdown an IT system / App. ITIL Maintenance
34 Products and Career
35 HP Product view ready to build DevOps? Which Career Box are you in? Embrace HP Innovations & DevOps Champion Dashboards (BI) & Automation Think multi-discipline & S-Curve (Up & Across)
36 DevOps Good for your company & career Embracing the curve - Optimize, Innovate and Adapt
37 Simple DevOps view of IT Products Business Growth focused Corporate Planning & IT Security Portfolio Mgt & Planning Mgt IT Finance or Bus Mgt (ITFM / ITBM) CxO/Executive Dashboards & Risk Mgt PPM - Project and Portfolio Mgt IT Operations Service & Info Mgt IT Service Mgt ITSM/Self-Service/Healing/Provision Wkforce & Vendor Assessment/Mgt KM/Collaboration/Education Service Mgt Center Connect IT (Service Request), Service Manager End User Mgt Knowledge Mgt and Education Service Level Mgt Asset Mgt IT Development & App-Design Mgt IT Design Requirements & Project Tracking Developer & Code Tracking QA/Performance / Release Mgt IT Operations Systems & Data Mgt IT Systems Mgt Asset/App-Portfolio Mgt & Serv-Cat Change Mgt, Performance & Maint. HW/Sys/Netwk/DC/Client/Data Mgt Information Mgt Data Mgt Data integrations Business Availability Transaction Vision Problem Isolation Quality Center & ALM: Requirements Mgt, Unified Functional Testing, QuickTest Professional, Sprinter, LoadRunner, Business Process Testing, Service Test Operationally Cost focused Operations Mgt and System Availability Mgt SiteScope, UCMDB and Analytics Mgt, Monitoring, Diagnostics, Performance Mgt, DDM, Network Mgt, Server Automation Operations Orchestrator HP Product Portfolio
38 Simple DevOps view of IT Products & pressures Business Growth focused Corporate Planning & Security Mgt IT Finance or Bus Mgt (ITFM / ITBM) Executive Dashboards & Risk Mgt PPM - Project and Portfolio Mgt IT Development & App-Design Mgt IT Design Requirements & Project Tracking Developer & Code Tracking QA/Performance / Release Mgt IT Operations Service & Info Mgt ITSM/Self-Service/Healing/Provision Wkforce & Vendor Assessment/Mgt KM/Collaboration/Education IT Operations Systems & Data Mgt IT Systems Mgt Asset/App-Portfolio Mgt & Serv-Cat Change Mgt, Performance & Maint. HW/Sys/Netwk/DC/Client/Data Mgt Budget Limits Operationally Cost focused Cloud Outsource So, how do you manage IT, the Business, Corporate strategies and an IT career with Cloud, Global Contract IT team members, Agile, mobile, etc
39 Simple DevOps view of IT Products & Careers Corporate Planning & Security Mgt Corporate IT Operations Planning Service & Security & Info Mgt Mgt < IT Management careers > IT Development & App-Design Mgt IT Operations Systems & Data Mgt What are the IT career trends with DevOps? IT Operations Service & Info Mgt < IT Practionier careers > IT People/Processes Needs to leverage knowledge and experience Business and Corporate Opportunity to manage key processes, assets & resources My IT career Explore multi-discipline, BI, automation & S-Curve
40 Mapping DevOps to Products & Processes IT Dev Agile / Waterfall / Lean / Kanban Executive Process Visibility - IT Ops ITIL / BSM Executive Analytics ITPS or ITFM or ITBM PPM ITFM ALM delivery and Project Dashboards Require Mgt Code & Dev-Mgt QA / Test App - Release CMDB Orchestration &Dashboards Deploy & Change Mgt Sys-Mgt & Cloud Service & Data Mgt Serv-Request Self-Service Self-Healing Self-Provision Collaboration KM/EDU Practitioner Visibility Data - Continuous Integration (CI Agile Dev) BIDD (Business Impact Decision Data) Continuous Improvement (CI - Agile Ops) Continuous Delivery (CD Agile Transitions) IT Agility Education and Certification Business Demands and Market Changes Education focus: Performance and Innovation for IT Optimizations
41 DevOps Coordination Agile and ITIL DevOps ITIL Agile
42 IT After DevOps I am Ops! I am Dev! I am Ops!
43 DevOps Questions & Next Steps Join the Vivit DevOps SIG Special Interest Group Leaders: Paul Peissner CollabNet Todd DeCapua Shunra Interested in exploring other DevOps drill-down topics? IT Development and Release Strategies IT Operations System-to-System Automation IT Operations Services and User Automation IT Management Reinventing IT & the Business IT Collaboration Connecting the best & brightest
44 DevOps Think S-Curve your Company your Career!
A Marriage Made in Heaven: PPM and Agile. January 18, 2012
A Marriage Made in Heaven: PPM and Agile January 18, 2012 Brought to you by Vivit Agile Special Interest Group Leader: David Parker & Vivit PPM Special Interest Group Leaders: Derek Hornby, Ben Perkins
What s New With HP Service Manager and Universal CMDB December 18, 2014
What s New With HP Service Manager and Universal CMDB December 18, 2014 Copyright 2014 Vivit Worldwide Copyright 2014 Vivit Worldwide Brought to you by Copyright 2014 Vivit Worldwide Hosted by Laura Walker
How to Automate SOX/PCI Breach Detection with UCMDB-CM June 27, 2013
How to Automate SOX/PCI Breach Detection with UCMDB-CM June 27, 2013 Copyright 2013 Vivit Worldwide Brought to you by Vivit Configuration Management System Special Interest Group (SIG) Leaders: Evan Hamilton
Advanced Configuration Management with HP UCMDB Configuration Manager & UCMDB Browser
March 4, 2014 Advanced Configuration Management with HP UCMDB Configuration Manager & UCMDB Browser Copyright 2014 Vivit Worldwide Brought to you by Copyright 2014 Vivit Worldwide Hosted by Mark Laird
Applications Performance Management for Mobile Applications September 18, 2013
Applications Performance Management for Mobile Applications September 18, 2013 Copyright 2013 Vivit Worldwide Brought to you by Vivit Business Service Management Special Interest Group (SIG) Leaders: Jim
How to Consolidate your App Monitoring Strategy: End-to-End User Experience Monitoring for Your BSM October 20, 2015
How to Consolidate your App Monitoring Strategy: End-to-End User Experience Monitoring for Your BSM October 20, 2015 Copyright 2015 Vivit Worldwide Copyright 2015 Vivit Worldwide Hosted by Rocky Pisto
Managing the Challenges of Cloud Management November 7, 2013
Copyright 2013 Vivit Worldwide Managing the Challenges of Cloud Management November 7, 2013 Brought to you by Copyright 2013 Vivit Worldwide Hosted by Mihai Grigorescu Vivit Chapter Leader South Africa
How To Use Itil To Improve Your Business
Measuring the Customer Experience using HP BSM March 8, 2012 Brought to you by Vivit Business Service Management Special Interest Group (BSM SIG) Leaders: Sandy Schubert. Jim Copio & Mark Laird Your input
HP and the Intelligent Service Desk (SPM Product Updates) March 6, 2014
Copyright 2014 Vivit Worldwide HP and the Intelligent Service Desk (SPM Product Updates) March 6, 2014 Brought to you by Copyright 2014 Vivit Worldwide Hosted by Laura Walker Vivit Director HP Service
On the Edge of Mobility Building a Bridge to Quality October 22, 2013
Copyright 2013 Vivit Worldwide On the Edge of Mobility Building a Bridge to Quality October 22, 2013 Brought to you by Copyright 2013 Vivit Worldwide Hosted by Stephanie Konkoy Americas Chapter/SIG Liaison
Be Fast, but be Secure a New Approach to Application Security July 23, 2015
Be Fast, but be Secure a New Approach to Application Security July 23, 2015 Copyright 2015 Vivit Worldwide Copyright 2015 Vivit Worldwide Brought to you by Copyright 2015 Vivit Worldwide Hosted by Paul
The Future of IT Service Catalog: Beyond Request and Fulfill October 16, 2014
The Future of IT Service Catalog: Beyond Request and Fulfill October 16, 2014 Copyright 2014 Vivit Worldwide Copyright 2014 Vivit Worldwide Brought to you by Copyright 2014 Vivit Worldwide Hosted by Laura
What s New for HP Service Anywhere & Service Manager September 15, 2015
What s New for HP Service Anywhere & Service Manager September 15, 2015 Copyright 2015 Vivit Worldwide Copyright 2015 Vivit Worldwide Brought to you by Copyright 2015 Vivit Worldwide Hosted by Laura Walker
Continuous???? Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
???? 1 Copyright 2015 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Application Delivery is Accelerating Surge in # of releases per app
Adopting Agile Approaches for the Enterprise
Adopting Agile Approaches for the Enterprise CollabNet Solutions Presented by: Brian Zeichick, CollabNet Product Manager Email: bzeichick@collab.net Today s Agenda Developing in the Cloud for Governance
Automating the IT Operations to Business Connection
Automating the IT Operations to Business Connection Mark Bodman, Practice Director, Troux HP UCMDB Partner Ecosystem Integrate and federate to leading third party ISVs to extend customer value UCMDB HP
HP & Vivit Worldwide Experts Deliver Amazing Mobile Apps with Confidence Now! September 24, 2014
HP & Vivit Worldwide Experts Deliver Amazing Mobile Apps with Confidence Now! September 24, 2014 Copyright 2014 Vivit Worldwide Copyright 2014 Vivit Worldwide Brought to you by Copyright 2014 Vivit Worldwide
Collaborating for Quality in Agile Application Development From Beginning to End
Collaborating for Quality in Agile Application Development From Beginning to End + 1 Agenda Application Development Challenges Meeting the Challenge in the Enterprise End-to-End HP/CollabNet Solution Agile
SESSION 703 Wednesday, November 4, 9:00am - 10:00am Track: Advancing ITSM
SESSION 703 Wednesday, November 4, 9:00am - 10:00am Track: Advancing ITSM Optimizing ITSM for Cloud Computing Reginald Lo Director, Accelerate Management, VMware rlo@vmware.com Session Description Organizations
Mobile Testing with HP UFT Mobile: A Case Study November 6, 2013
Mobile Testing with HP UFT Mobile: A Case Study November 6, 2013 Copyright 2013 Vivit Worldwide Brought to you by Copyright 2013 Vivit Worldwide Hosted by Mark Herbert Vivit Director, Education Arizona
What s New with HPE PPM and Agile Applications February 17, 2016. Copyright 2016 Vivit Worldwide
What s New with HPE PPM and Agile Applications February 17, 2016 Copyright 2016 Vivit Worldwide Brought to you by: Copyright 2016 Vivit Worldwide Hosted By: Stevan Zivanovic Agile SIG Leader Copyright
DevOps to Enterprise Agile
DevOps to Enterprise Agile Marcel van Oosterwijk Presales Application Delivery Management at HP 18 years of quality management Test management, test process improvement Performance testing, test automation
Putting DevOps and the Hybrid Cloud into Practice with CollabNet TeamForge. Laurence Sweeney October 2012
Putting DevOps and the Hybrid Cloud into Practice with CollabNet TeamForge Laurence Sweeney October 2012 Challenges now driving DevOps adoption include the pressures and chaos of multiembedded platforms
Maximize the synergies between ITIL and DevOps
BEST PRACTICES WHITE PAPER Maximize the synergies between ITIL and DevOps By Anthony Orr, Director of Service Management, Office of the CTO, BMC Software TABLE OF CONTENTS EXECUTIVE SUMMARY...............................................
Continuous Delivery for Force.com
Continuous Delivery for Force.com Achieve higher release velocity (shorten release cycles) & reduced Time to Market by 40% info@autorabit.com AutoRABIT a product of TechSophy, Inc. www.autorabit.com Continuous
ITIL 2015 and Beyond: Six Trends Driving Transformational Change in IT Best-Practices
ITIL 2015 and Beyond: Six Trends Driving Transformational Change in IT Best-Practices The Landscape of IT Services Provision is Changing! Customers and users are demanding a higher level of customer service
L'automazione dei test come elemento chiave delle pratiche DevOps
L'automazione dei test come elemento chiave delle pratiche DevOps Stefano Sergi WW Solutions Manager - DevOps IBM Systems sergi@us.ibm.com 2013 IBM Corporation Digital transformation requires core capabilities
Enhancing The ALM Experience
Enhancing The ALM Experience Tools to Accelerate Delivery of Secure, Reliable Modern Applications Brent Dorenkamp Solutions Architect Agenda Application Modernization and the Instant-On Enterprise Building
Are you ready to light up your Cloud? July 7, 2015
Are you ready to light up your Cloud? July 7, 2015 Copyright 2015 Vivit Worldwide Copyright 2015 Vivit Worldwide Brought to you by Copyright 2015 Vivit Worldwide Hosted by Ali Malik Vivit Florida Chapter
Testing Trends - Focusing on the Right Test Tools and Industrializing Their Usage March 11, 2015
Testing Trends - Focusing on the Right Test Tools and Industrializing Their Usage March 11, 2015 Brought to you by Vivit Testing, Quality and Application Lifecycle Management Special Interest Group (TQA-SIG)
Summit Platform. IT and Business Challenges. SUMMUS IT Management Solutions. IT Service Management (ITSM) Datasheet. Key Benefits
Summit Platform The Summit Platform provides IT organizations a comprehensive, integrated IT management solution that combines IT service management, IT asset management, availability management, and project
DevOps - en inngang til den Digtale Transformasjon Rapidly Deliver Exceptional Software
DevOps - en inngang til den Digtale Transformasjon Rapidly Deliver Exceptional Software Pål Dragseth June 2015 Applications Are Changing the World of Business 84% Video US internet traffic by 2018 $142B
Understanding ITIL Service Portfolio Management and the Service Catalog. An approach for implementing effective service lifecycle management
best practices WHITE PAPER Understanding ITIL Service Portfolio Management and the Service Catalog An approach for implementing effective service lifecycle management Table of Contents Executive Summary...1
HP Application Lifecycle Management
HP Application Lifecycle Management Overview HP Application Lifecycle Management is a software solution expressly designed to allow your team to take control of the application lifecycle while investing
- Cameron Haight, Gartner
1 Today, there is a six (6) week SLA for VM provisioning it s easy to provision a VM, the other elements change storage, network and other infrastructure components still take the same ole effort - Cameron
HP Agile Manager What we do
HP Agile Manager What we do Release planning Sprint planning Sprint execution Visibility and insight Structure release Define teams Define release scope Manage team capacity Define team backlog Manage
Three simple steps to effective service catalog and request management
Three simple steps to effective service catalog and request management Prepare for cloud initiatives and get incremental ROI with self service catalog and request management Business white paper Executive
Best Practices for Cloud Automation & Integration November 7, 2013
Best Practices for Cloud Automation & Integration November 7, 2013 Copyright 2013 Vivit Worldwide Hosted by Derek Hornby Vivit SIG Leader PPM SIG Copyright 2013 Vivit Worldwide Today s Presenter David
Copyright 11/1/2010 BMC Software, Inc 1
Copyright 11/1/2010 BMC Software, Inc 1 Copyright 11/1/2010 BMC Software, Inc 2 Copyright 11/1/2010 BMC Software, Inc 3 The current state of IT Service How we work today! INCIDENT SERVICE LEVEL DATA SERVICE
DevOps: Development Challenges and New Approaches
DevOps: Development Challenges and New Approaches Chris Sharp STSM, Chief Architect SWG Europe DevOps IBM Master Inventor, Member of IBM Academy of Technology Agenda The Problem and the Need for Change
Federal Secure Cloud Testing as a Service - TaaS Center of Excellence (CoE) Robert L. Linton
Session 5: Federal Secure Cloud Testing as a Service - TaaS Center of Excellence (CoE) Robert L. Linton Agenda HP ALM Solution Review HP Cloud Potential Cloud Portal HP ALM Solutions in a virtual environment
Table of contents. Standardizing IT Service Management. Best practices based on HP experience in ITSM consolidation. White paper
Standardizing IT Service Management Best practices based on HP experience in ITSM consolidation White paper Table of contents Go!... 2 Benefits and challenges... 2 The HP approach to standardizing ITSM...
IT Operations Management: A Service Delivery Primer
IT Operations Management: A Service Delivery Primer Agile Service Delivery Creates Business Value Today, IT has to innovate at an ever- increasing pace to meet accelerating business demands. Rapid service
HP Business Service Management (BSM) George Leschener BSM Solution Lead, MEMA
HP Business Service Management (BSM) George Leschener BSM Solution Lead, MEMA SaaS Packaged applications Employees IT metrics/analytics Storage Public cloud Security Challenges for IT Environments are
Operations Orchestration Automating Your Data Center May 21, 2014
Operations Orchestration Automating Your Data Center May 21, 2014 Copyright 2014 Vivit Worldwide Brought to you by the Vivit Chapters in India and the Data Center Automation Special Interest Group www.vivit-worldwide.org
I D C T E C H N O L O G Y S P O T L I G H T. E n a b l i n g Quality I n n o va t i o n w i t h Servi c e
I D C T E C H N O L O G Y S P O T L I G H T E n a b l i n g Quality I n n o va t i o n w i t h Servi c e V i r t u a lization a nd Netw or k Virtualization December 2014 Adapted from Worldwide Automated
Discover 2014 Update Big Data changes everything. Roy Ritthaler Vice President, IT Operations Management
Discover 2014 Update Big Data changes everything Roy Ritthaler Vice President, IT Operations Management 2014 By 2020 Every 60 seconds 98,000+ tweets 695,000 status updates 11million instant messages 698,445
Agile Requirements And Testing For Continuous Software Delivery
Agile Requirements And Testing For Continuous Software Delivery Diego Lo Giudice, Vice President, Principal Analyst dlogiudice@forrester.com @dlogiudice October 14, 2014. Agenda Modern Application Delivery
What s new in the HP Functional Testing 11.5 suite Ronit Soen, product marketing John Jeremiah, product marketing
What s new in the HP Functional Testing 11.5 suite Ronit Soen, product marketing John Jeremiah, product marketing Today s agenda A new world order for applications impact on QA HP s response announcement
Big Data Analytics: Today's Gold Rush November 20, 2013
Copyright 2013 Vivit Worldwide Big Data Analytics: Today's Gold Rush November 20, 2013 Brought to you by Copyright 2013 Vivit Worldwide Hosted by Bernard Szymczak Vivit Leader Ohio Chapter TQA SIG Copyright
Scaling Agile Is Hard, Here s How You Do It!
Scaling Agile Is Hard, Here s How You Do It! Diego Lo Giudice, Vice President, Principal Analyst April 9, 2014. Optional Conference, Budapest Agenda Is Agile still worthwhile? How are Organizations Doing
Journey to the Cloud and Application Release Automation Shane Pearson VP, Portfolio & Product Management
Journey to the Cloud and Application Release Automation Shane Pearson VP, Portfolio & Product Management Hybrid Delivery: The right IT strategy Creating the optimal mix of traditional IT and cloud services
Wilhelmenia Ravenell IT Manager Eli Lilly and Company
Wilhelmenia Ravenell IT Manager Eli Lilly and Company Agenda Introductions The Service Management Framework Keys of a successful Service management transformation Why transform? ROI and the customer experience
Simplify and Automate IT
Simplify and Automate IT The current state of IT INCIDENT SERVICE LEVEL DATA SERVICE REQUEST ASSET RELEASE CONFIGURATION GOVERNANCE AND COMPLIANCE EVENT AND IMPACT ENTERPRISE SCHEDULING DASHBOARDS CAPACITY
Service Orchestration
June 2015 Service Orchestration Infos and Use Cases Falko Dautel Robert Thullner Agenda + Overview + Use Cases & Demos VM Provisioning with ServiceNow Employee Onboarding + Summary + Questions & Answers
Orchestrated. Release Management. Gain insight and control, eliminate ineffective handoffs, and automate application deployments
Orchestrated Release Management Gain insight and control, eliminate ineffective handoffs, and automate application deployments Solution Brief Challenges Release management processes have been characterized
Security Automation in Agile SDLC Real World Cases
Security Automation in Agile SDLC Real World Cases Ofer Maor Director of Security Strategy, Synopsys AppSec California, January 2016 Speaker Security Strategy at Synopsys Founder of Seeker / Pioneer of
Introducing SAP s Landscape and Data Center Innovation Platform. Phil Jackson SAP Solution Engineer
Introducing SAP s Landscape and Data Center Innovation Platform Phil Jackson SAP Solution Engineer CIO challenges Business Agility & Innovation Business Continuity Cost Containment Hybrid On-premise, Virtual
White Paper: AlfaPeople ITSM 2013. This whitepaper discusses how ITIL 3.0 can benefit your business.
White Paper: AlfaPeople ITSM 2013 This whitepaper discusses how ITIL 3.0 can benefit your business. Executive Summary Imagine trying to run a manufacturing business without a comprehensive and detailed
Three simple steps to effective service catalog and request management
Three simple steps to effective service catalog and request management Prepare for cloud initiatives and get incremental ROI with self service catalog and request management Business white paper Executive
HP ALM and Lab Management Review of the Key Features November 13, 2013
HP ALM and Lab Management Review of the Key Features November 13, 2013 Brought to you by Vivit Testing, Quality and Application Lifecycle Management Special Interest Group (TQA-SIG) Leaders: Damian Versaci,
HP DevOps by Design. Your Readiness for Continuous Innovation Rony Van Hove/ April 2 nd, 2015. HP Software: Apps meet Ops 2015
HP Software: Apps meet Ops 2015 HP DevOps by Design Your Readiness for Continuous Innovation Rony Van Hove/ April 2 nd, 2015 HP Software: Apps meet Ops 2015 Build it, test it, and fix the things that go
TRANSFORMING TO NEXT-GEN APP DELIVERY FOR COMPETITIVE DIFFERENTIATION
www.wipro.com TRANSFORMING TO NEXT-GEN APP DELIVERY FOR COMPETITIVE DIFFERENTIATION Renaissance Delivery Experience Ecosystem Sabir Ahmad Senior Architect ... Table of Content Introduction 3 Driving Transformational
Ironside Group Rational Solutions
Ironside Group Rational Solutions IBM Cloud Orchestrator Accelerate the pace of your business innovation Richard Thomas IBM Cloud Management Platforms thomas1@us.ibm.com IBM Cloud Orchestrator Business
Enterprise Project Management Buyer s Guide
Considerations for Tools and Features Enterprise Project Buyer s Guide Heather Champoux, PMP hchampoux@uplandsoftware.com Agenda Introduction to EPM SaaS vs. On Premise SaaS Benefits SaaS Candidates SaaS
IDC & HP Webinar: Employee Adoption = Success with HP Software September 25, 2013
Copyright 2013 Vivit Worldwide IDC & HP Webinar: Employee Adoption = Success with HP Software September 25, 2013 Brought to you by 2 Copyright 2012 Hewlett-Packard Development Company, L.P. The information
DevOpsand The Service Desk Don t Let The Developers Hijack The Discussion!
Concurrency CHICAGOLAND LOCAL CHAPTER DevOpsand The Service Desk Don t Let The Developers Hijack The Discussion! Randy Steinberg RSteinberg@concurrency.com The Issue Here You Go! Dev Great! Ops This Is
Simplify and Automate IT
Simplify and Automate IT Expectations have never been higher Reduce IT Costs 30% increase in staff efficiency Reduce support costs by 25% Improve Quality of Service Reduce downtime by 75% 70% faster MTTR
Workshop: Mobile Performance Testing Series I May 10, 2016. Copyright 2016 Vivit Worldwide
Workshop: Mobile Performance Testing Series I May 10, 2016 Copyright 2016 Vivit Worldwide Brought to you by Copyright 2016 Vivit Worldwide Hosted By Chris Trimper Western New York Chapter Leader Performance
SEAMLESS DATA PUMP. Out-of-the-box, and across the cloud, real-time secure data and event level integration
SEAMLESS DATA PUMP Out-of-the-box, and across the cloud, real-time secure data and event level integration Seamless Technologies data pumps accelerate new or existing CMDB / CMS deployments and reduce
SESSION 709 Wednesday, November 4, 9:00am - 10:00am Track: Strategic View
SESSION 709 Wednesday, November 4, 9:00am - 10:00am Track: Strategic View The Business of IT Provisioning Bill Irvine Transformation Strategist, Accelerate Innovation, VMware billirvine@comcast.net Session
HP Service Manager software
HP Service Manager software The HP next generation IT Service Management solution is the industry leading consolidated IT service desk. Brochure HP Service Manager: Setting the standard for IT Service
Se i o Pricing Document
Se i o Pricing Document This document details pricing structures and policies for ServiceNow. It includes information on the ServiceNow pricing model for standard packages as well as all options and add---ons.
HP Performance Center 11.5: What s New? Gurmeen Aneja
HP Performance Center 11.5: What s New? Gurmeen Aneja Agenda 1. Introductions 2. Performance Application Lifecycle(PAL) 3. Lab management automation 4. Network Virtualization Performance Application Lifecycle(PAL)
The Continuous Delivery Tool Chain: So Many Choices!
The Continuous Delivery Tool Chain: So Many Choices! Mark Sigler Senior Director, Product Management CA Technologies June 2014 2013 CA. All rights reserved. Biography Mark Sigler is CA Technologies Senior
APM & DEVOPS CHALLENGES & ENABLERS. M. Hanin, Hannover, 26.03.15
APM & DEVOPS CHALLENGES & ENABLERS M. Hanin, Hannover, 26.03.15 AGENDA APM & DEVOPS LINK & KEY QUESTIONS APM WHAT YOU NEED TO KNOW? DEVOPS WHAT YOU NEED TO KNOW? REAL LIFE APM & DEVOPS SUMMARY 2 AGENDA
Enabling Continuous Delivery by Leveraging the Deployment Pipeline
Enabling Continuous Delivery by Leveraging the Deployment Pipeline Jason Carter Principal (972) 689-6402 Jason.carter@parivedasolutions.com Pariveda Solutions, Inc. Dallas,TX Table of Contents Matching
SESSION 303 Wednesday, March 25, 3:00 PM - 4:00 PM Track: Support Center Optimization
SESSION 303 Wednesday, March 25, 3:00 PM - 4:00 PM Track: Support Center Optimization Secrets of a Scrum Master: Agile Practices for the Service Desk Donna Knapp Curriculum Development Manager, ITSM Academy
Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The image part with relationship ID rid2 was not found in the file. Insight
The Power of BMC Remedy, the Simplicity of SaaS WHITE PAPER
The Power of BMC Remedy, the Simplicity of SaaS WHITE PAPER TABLE OF CONTENTS EXECUTIVE SUMMARY............................................... 1 BUSINESS CHALLENGE: MANAGING CHANGE.................................
Closed Loop Incident Process
Closed Loop Incident Process From fault detection to closure Andreas Gutzwiller Presales Consultant, Hewlett-Packard (Schweiz) HP Software and Solutions 2010 Hewlett-Packard Development Company, L.P. The
ALM/Quality Center. Software
HP ALM/Quality Center Software Datasheet Page 1 of 8 HP Application Lifecycle Management software In today s rapidly changing business world, business agility depends on IT agility. And predictable, high
Leveraging the full potential of automation
Leveraging the full potential of automation Hans Jayatissa CTO, CSC Nordics & Baltics Region August 27, 2015 CSC in the Nordics & Baltic CSC has employees in Denmark, Norway, Sweden, and Lithuania 1146
Rally Integration with BMC Remedy through Kovair Omnibus Kovair Software, Inc.
Rally Integration with BMC Remedy through Kovair Omnibus Kovair Software, Inc. 2410 Camino Ramon, STE 230, San Ramon, CA 94583 www.kovair.com sales@kovair.com Document Version History Release Date Reason
How To Test On An Hp Mobile Device
HP ALM Masters 2014 Performance testing Modern Applications HP Apps 12 Application Delivery Management in the new style of IT We enable you to deliver high performance applications with unprecedented velocity
Luis Melo Head of CRM/CX. Capventis. Policy Automation. Knowledge Management. Field Service Management. Web Customer Service
Luis Melo Head of CRM/CX MARKETING CLOUD Capventis COMMERCE CLOUD SERVICE CLOUD SALES CLOUD SOCIAL CLOUD Web Customer Cross Channel Policy Automation Field Cloud Platform MARKETING CLOUD COMMERCE CLOUD
ITSMF UK. 150 Wharfdale Road, Winnersh Triangle, Wokingham, RG415RB, United Kingdom. Tel: +44 (0) 118 918 6500 Fax: +44 (0) 118 969 9749
ITSMF UK 150 Wharfdale Road, Winnersh Triangle, Wokingham, RG415RB, United Kingdom Tel: +44 (0) 118 918 6500 Fax: +44 (0) 118 969 9749 Lance Mitchell Allen Systems Group ITSM and the Cloud Are cloud implementations
How to Build a Service Management Hub for Digital Service Innovation
solution white paper How to Build a Service Management Hub for Digital Service Innovation Empower IT and business agility by taking ITSM to the cloud Table of Contents 1 EXECUTIVE SUMMARY The Mission:
Why continuous delivery needs devops, and why devops needs infrastructure-as-code. Sriram Narayan @sriramnarayan 25-Oct-2012
Why continuous delivery needs devops, and why devops needs infrastructure-as-code Sriram Narayan @sriramnarayan 25-Oct-2012 about me Part of ThoughtWorks Studios Go team Have consulted as Tech Principal,
AppDynamics Fall 14' Release: Revolutionizing APM! p r e s e n t e d b y :
AppDynamics Fall 14' Release: Revolutionizing APM! p r e s e n t e d b y : Bill AppDynamics Hayden Fall &'14 Marcus Release: Revolutionizing Sarmento APM! Orasi Software at a Glance Corporate Overview
Organizing for the Cloud
Organizing for the Cloud Your business is ready to reap the rewards of the softwaredefined cloud era. Is your IT organization ready to deliver? By Kevin Lees, Principal Architect, VMware Global Operations
Reaching for the cloud: the potential and the reality of using cloud-based platforms. Speaker: Michael Michaelides October 22, 2015
Reaching for the cloud: the potential and the reality of using cloud-based platforms Speaker: Michael Michaelides October 22, 2015 Within today s financial services (FS) marketplace, speed to market, agility
Business Service Management Cyril Gobrecht Business Solutions Manager Halim Belkhatir Regional Manager. 17 December 2008
Business Service Management Cyril Gobrecht Business Solutions Manager Halim Belkhatir Regional Manager 17 December 2008 1/12/2009 A unique offering to achieve BSM BSM from BMC is a comprehensive approach
Software Defined Hybrid IT. Execute your 2020 plan
Software Defined Hybrid IT Execute your 2020 plan Disruptive Change Changing IT Service Delivery Cloud Computing Social Computing Big Data Mobility Cyber Security 2015 Unisys Corporation. All rights reserved.
Secrets of a Scrum Master: Agile Practices for the Service Desk
Secrets of a Scrum Master: Agile Practices for the Service Desk #askitsm @ITSMAcademy @ITSM_Lisa @ITSM_Donna ITSM Academy About ITSM Academy NextGen ITSM Education: Certified Process Design Engineer (CPDE)
Cross-Domain Service Management vs. Traditional IT Service Management for Service Providers
Position Paper Cross-Domain vs. Traditional IT for Providers Joseph Bondi Copyright-2013 All rights reserved. Ni², Ni² logo, other vendors or their logos are trademarks of Network Infrastructure Inventory
DevOps. Happiest People Happiest Customers
DevOps Happiest People Happiest Customers Contents Introduction...3 What Is DevOps?...3 Do We Really Need DevOps?...4 Survey of DevOps Quantifiable Benefits...5 How Does DevOps Work Anyways?...5 Challenges
Implementing a Project Portfolio Management (PPM) Solution. Sean Hansen, PMP
Implementing a Project Portfolio Management (PPM) Solution Sean Hansen, PMP Agenda Introductions First Fresh from Microsoft Ignite Why Implement a PPM Tool (recap) Are You Ready for a PPM Implementation?
SOLUTION WHITE PAPER. BMC Manages the Full Service Stack on Secure Multi-tenant Architecture
SOLUTION WHITE PAPER BMC Manages the Full Service Stack on Secure Multi-tenant Architecture Table of Contents Introduction................................................... 1 Secure Multi-tenancy Architecture...................................