DevOps - en inngang til den Digtale Transformasjon Rapidly Deliver Exceptional Software

Transcription

1 DevOps - en inngang til den Digtale Transformasjon Rapidly Deliver Exceptional Software Pål Dragseth June 2015

2 Applications Are Changing the World of Business 84% Video US internet traffic by 2018 $142B Volume of US Mobile-based payments by M Number of Uber rides last year SO WHAT S THE PROBLEM? $13B AirBNB Market valuation 3

3 Expectations Are Changing UNPRECEDENTED SPEED EXCEPTIONAL CUSTOMER EXPERIENCE 94% of executives face increased pressure to release apps more quickly 25% of users will abandon a web application after just three seconds of delay 2015 Vanson Bourne study commissioned by CA Source: Reaching the Top of the Web Performance Mountain 4

4 DELIVERED RAPIDLY HIGH- QUALITY RESILIENT High Performing Application Economy Leaders Competitive Advantage 30X More code deployments 1 106% Higher revenue growth 2 68% Higher profit growth 2 5

5 What Are High Performing Organizations Doing? VOLUME VELOCITY MONETIZED 20M Lines of code: just navigation Every 11.6 Seconds code released Expedia $2B a year Via API s / 90% of business 8,000 Software developers 1,000+ Deployments / Hour 10x traffic Software API s v- Web 6

6 Why Do We Struggle to Meet Expectations? DEVELOPMENT SPEED OPERATIONS STABILITY Customer Experience Agile, lean Bring features/products to market faster Cloud, open source, infrastructure-as-code ITIL, process, SLAs Ensure availability Legacy and proprietary apps/infrastructure 7

7 DevOps Transforms People, Process AND Technology DEVELOPMENT OPERATIONS SPEED & STABILITY Customer Experience Communication and shared metrics and goals driving business value Collaboration and continuous feedback Technology toolset enabling DevOps 8

8 CA Technologies Enables Enterprise Grade DevOps DevOps Portfolio from CA CONTINUOUS DELIVERY AGILE OPERATIONS 9 frequently release small batches of change, with extensive visibility and traceability. assure good business user and customer experience in highly dynamic agile environments

9 CA Technologies Enables Enterprise Grade DevOps DevOps Portfolio from CA CONTINUOUS DELIVERY AGILE OPERATIONS 10 frequently release small batches of change, with extensive visibility and traceability.

10 Chaotic and Complex Application Delivery Developers Deadlocked Constrained Environments Manual Testing Too little testing, too late in the cycle Too many disparate tools Manual Scripting Poor customer experience Customer Experience IDLE TIME DELAYS DELAYS IDE SCM CI CONTAINER TEST CONFIG Code Integrate Build defect CLOUD PROVISION Functional & UA Testing defect Performance Testing defect Deploy to Production DELAYS DEV QA/TEST PRE-PROD PRODUCTION RE-WORK RE-WORK RE-WORK 11 SLOW AND INEFFICIENT - EXCESSIVE IDLE TIME, DELAYS AND RE-WORK

11 Continuous Delivery Developers Deadlocked Constrained Environments Manual Testing Too little testing, too late in the cycle Too many disparate tools Manual Scripting Poor customer experience Parallel Work Streams Quality Acceleration End-to-end Automation Customer Experience IDLE TIME DELAYS IDE SCM CI CONTAINER TEST CONFIG CLOUD PROVISION Code Integrate Build defect Functional & UA Testing defect Performance Testing defect Deploy to to Production DELAYS DELAYS DEV QA/TEST PRE-PROD PRODUCTION RE-WORK RE-WORK RE-WORK TOOLING FOR HIGHLY AUTOMATED, END-TO-END SOFTWARE PIPELINE 12

12 Parallel Work Streams Accurately simulate constrained systems Quickly create, edit and deploy virtual services Virtualize APIs and manage access API Management VIRTUAL SERVICE Requirements Design Spec Release Plan Customer Experience Set up dev environment Set up test environments Set up pre-prod Set up prod Code commit SCM CI/Build Integration testing Functional testing UAT Deploy to pre-prod Performance testing Deploy to production DEV QA/Test PRE-PROD PRODUCTION ELIMINATE DEPENDENCIES AND CONSTRAINTS TO ENABLE PARALLEL WORK STREAMS 13

13 Parallel Work Streams Significantly reduce infrastructure costs Deliver apps the business needs, when the business needs them Remove dependencies between teams, enable parallel work streams Reduced software defects 25% Reduction in SW development process 33% 14

14 Quality Acceleration Capture, create, store and manage test data to re-use and share Automatically generate test cases and virtual services Test on any device or platform mobile-to-mainframe VIRTUAL SERVICE AUTOMATE TESTING ACROSS EVERY PHASE OF THE SDLC Requirements Design Spec Release Plan Test data TEST CASE warehouse TEST TEST CASE CASE Customer Experience Code commit SCM CI/Build Integration testing Functional testing UAT Deploy to pre-prod Performance testing Deploy to production DEV QA/TEST PRE-PROD PRODUCTION 15 Find defects here instead of here SHIFT LEFT

15 Significantly improve quality to reduce re-work; save time and money Reduced test data set up effort by 75% Improve customer experience Reduced defects 40% Increased more features 20% Begin testing early; shift left to find defects sooner 16

16 End-to-end Automation Integrate 100+ open source and 3rd party tools Automate application deployment & promotion Create continuous feedback loops Document requirements Design Spec STREAMLINE AND ACCELERATE THE ENTIRE RELEASE PROCESS, REDUCE MANUAL EFFORT AND ERRORS Customer Experience Plan Release REP MGR SCM CI CONTAINER TEST CONFIG CLOUD Code commit SCM CI/Build Integration testing Functional testing UAT Deploy to pre-prod Performance testing PROVISION Deploy to production DEV QA/Test PRE-PROD release alert & details PRODUCTION APM performance snapshots 17

17 End-to-end Automation Reduce manual effort and errors with standardized, automated processes Promote collaboration and alignment between Dev and Ops Increased release frequency by up to 300% Deploy application releases faster and more often Reduced application deployment time up to 94% 18

18 Continuous Feedback Continuous Feedback PERFORMANCE SNAPSHOTS Test Automation CA Continuous Application Insight Release Deployment RELEASE ALERTS & DETAILS CA Release Automation Environment Management Production CA APM Dev/Test Integration Production Data 19

19 CA Technologies Enables Enterprise Grade DevOps DevOps Portfolio from CA CONTINUOUS DELIVERY AGILE OPERATIONS assure good business user and customer experience in highly dynamic and agile environments 20

20 Traditional Operations Challenges MOBILE CLOUD NETWORK FRONT END BACK END Tactical monitoring tool proliferation and silos Cloud apps Firewalls Switches Load Balancers Web Services Customers, users Apps Mainframe WAN/WWW Routers Web Servers Physical Data Center 3 rd Party Applications Big Data Systems of Engagement? Inability to trace transactions and diagnose root cause? Systems of Record 21

21 Agile Operations Enablers MOBILE CLOUD NETWORK FRONT END BACK END Cloud apps Firewalls Switches Load Balancers Web Services Customers, users Apps WAN/WWW Routers Web Servers Physical Data Center 3 rd Party Applications Mainframe Big Data Full Unified Monitoring Mobile app to mainframe transaction tracing Systems of Engagement Systems of Record End-to-End Transaction Visibility 22

22 Full Unified Monitoring Easily deploy across complex varied infrastructure Single view of data for rapid problem response Promotes collaboration vs. specialization Monitoring tool Monitoring tool Monitoring tool Monitoring tool Monitoring tool Monitoring tool Monitoring tool Monitoring tool REPLACE STOVEPIPE MONITORING WITH HOLISTIC VIEWS OF PERFORMANCE ACROSS ALL INFRASTRUCTURE 23

23 Full Unified Monitoring Improve uptime, reduce outages with less effort Simplified and scalable monitoring for large complex environments Single source of data catches issues early Reduced outages by 66% Cut time managing monitoring tools by 60% 24

24 End-to-End Transaction Visibility Follow transactions across all apps & infrastructure Quickly identify what changed, where and when Continually optimize user experience Systems of Engagement Mobile App Crashed z/os DB2 Timeout Systems of Record MOBILE TO MAINFRAME DEEP ANALYTICS Visibility in a customer context crashes, usage, speed FULL TRACEABILITY Quickly pinpoint problem transactions QUICKLY IDENTIFY UNDERLYLING CAUSES FOR FAILED TRANSACTIONS IN INFRASTRUCTURE OR APPS Clear visibility spanning complex business processes 25

25 Grow user adoption and build lasting loyalty SUPERIOR USER EXPERIENCE Improve quality with faster problem resolution Deliver customer winning innovation more rapidly Accelerate problem resolution by 90% Accelerate development cycles by 15% 26

26 CA Technologies Enables Enterprise Grade DevOps DevOps Portfolio from CA CONTINUOUS DELIVERY AGILE OPERATIONS 27 frequently release small batches of change, with extensive visibility and traceability. assure good business user and customer experience in highly dynamic agile environments

27 Collaboration Beyond Ops Is Crucial Make the release Ops ready by sharing * Configurations * Performance Changes * Test Data Dev COLLECT, CORRELATE, ANALYZE, SHARE Improve development by sharing * End User Experience * App Analytics * Crash Reports Ops 28

28 Continuous Improvement Automatically initiate monitoring with deployment Monitor app performance to establish baselines Performance snapshots show how deployment impacts production UNIFIED MONITORING Requirements Design Spec Release Plan Performance snapshots Code commit SCM CI/Build Integration testing Functional testing UAT Deploy to pre-prod Performance testing Deploy to production DEV QA/TEST PRE-PROD PRODUCTION CA APM INTEGRATION WITH CA RELEASE AUTOMATION 29

29 Continuous Improvement Vision APM monitors application performance Exceptions in production trigger automated response Virtual services and test scripts are generated VIRTUAL SERVICE UNIFIED MONITORING Requirements Design Spec Test data TEST CASE warehouse TEST TEST CASE CASE Release Plan exception Code commit SCM CI/Build Integration testing Functional testing UAT Deploy to pre-prod Performance testing Deploy to production DEV QA/TEST PRE-PROD PRODUCTION CA APM INTEGRATION WITH CA CONTINUOUS APPLICATION INSIGHT 30

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31 Where Do You Start? Assess the current state of your software factory as well as the current state of monitoring processes and tools Understand quality, speed and scale requirements; identify manual processes and candidates for automation Pinpoint and prioritize key technical and business areas of pain and develop appropriate metrics for key success factors Increase collaboration and communication, establish a starting baseline to measure continuous improvements Design a vision and plan for desired future state 32

32 Pål Dragseth