CERTIFICATE IV IN RETAIL MANAGEMENT
|
|
- Silvia Freeman
- 8 years ago
- Views:
Transcription
1 CERTIFICATE IV IN RETAIL MANAGEMENT LEARNER GUIDE TOOLBOX PROJECT August 2001 A Joint project between WIDE BAY TAFE and QANTM Australia CMC Pty Ltd Certificate IV in Retail Management Learner Guide 1
2 Welcome TOOLBOX LEARNER GUIDE Table of Contents Course Background The National Retail Training System The National Retail Competency Standards Structure of the NRCS System Requirements Certificate IV in Retail Management Certificate Structure Certificate IV Competency Standards How To Begin Alternative Pathways Site Map Activity Menu Other Scenarios Menu Resource Library Page Finding Your Way Around The Toolbox Navigation Icons Program Toolbar Navigating Within the Activities Resources Topic Information Moving Through the Resource Information Selecting the Page Selecting the Text Assessment Maximising Your Online Learning Learning Activities Icon Learning Prompts Diagrams Learning Options Systematically Fast Tracking Interacting with Peers In Closing Page Certificate IV in Retail Management Learner Guide 2
3 Introduction Welcome to the learner guide for Certificate IV in Retail Management. This guide is designed to help you get the most out of this program. Course Background The Certificate IV in Retail Management is a nationally accredited course that forms part of the National Retail Training Package (NRTP). The NRTP incorporates a number of core and specialist competencies designed to provide basic and critical skills for workers in the retail industry. The Certificate IV in Retail Management is specifically designed to provide the skills, knowledge and understanding required by a person working in the management of a small to mid sized retail enterprise. The National Retail Training System The National Retail Training System (NRTS) is designed by the retail industry and is based on the National Retail Competency Standards. Its key features are that it is: Industry driven: It has been developed by the retail industry to suit the specific needs of the industry. Competency based: A wide range of skills that have been identified by the industry are detailed in the National Retail Competency Standards (NRCS). Adaptable: The NRTS has been designed to provide considerable scope to tailor what individual employees need to learn to meet the requirements of a specific business, while still achieving nationally consistent training outcomes. Flexible: The NRTS provides the industry with choices on the training provider, the mode of delivery and where the training happens, either in or out of the workplace. Certificate IV in Retail Management Learner Guide 3
4 The National Retail Competency Standards The National Retail Competency Standards (NRCS) are the foundation for structured, nationally portable training that is aligned to the Australian Qualifications Framework (AQF). They provide the basis for skill formation now and into the future. The standards promote the ability to apply skills in new situations and changing work situations, rather than only reflecting the tasks currently being performed. Structure of the NRCS In the interests of consistency, national competency standards are expressed in a common format which comprises a: Unit Of Competency and its: Elements Of Competency Performance Criteria Range Of Variables Evidence Guide System Requirements For optimal use of this program you will require the following Hardware IBM compatible computer 300MHz processor 64MB of SDRM 800x600 display 4 Gb hard disk 1.44Mb floppy disk, CD ROM drive Sound card 28.8 k modem or higher (or the Macintosh equivalent) Soft ware, plug ins and players Internet Explorer 5 or Netscape 4.5 or above Macromedia Flash 4 player ( Microsoft word (Viewer may be downloaded from Certificate IV in Retail Management Learner Guide 4
5 Certificate IV In Retail Management. Certificate IV is designed to prepare employees for a leadership role and assumes competency at Certificate III level. There are four related phases in the Certificate IV in Retail Management. In addition, there are a number of specialist elective units to choose from. To achieve a Certificate IV in Retail Management, the following units must be completed and FOUR Integrated Competency Assessments must be successfully finished. ALL essential units from Phases A, B, C and D, and Any TWO units from the electives To achieve the Certificate IV in Retail Management, you will need to successfully complete all four phases as set out below Certificate Structure Phase A ER.5A Assess Workplace Competencies ER.4A Implement Staff Training Phase B PM.3A Phase C O.3A PM.1A PM.2A Phase D PL.1A Electives O.1A O.2A O.4A O.5A I.4A CA.4A F.4A O.6A Lead and Manage People Provide a Safe Working Environment Administer Human Resources Policy Recruit and Select Personnel Manage Financial Resources Manage Merchandise and Store Presentation Manage Sales and Service Delivery Control Store Security/Loss Control Inventory Buy Merchandise Co-ordinate Retail Office Prepare Payroll Manage Store Facilities Certificate IV in Retail Management Learner Guide 5
6 The units WRRPM.3A in Phase B and unit WRRPL.1A in Phase D are assessed with any other elective unit. Certificate IV Competency Standards This list shows how the units of competency and their related elements are grouped within the four-theme structure of the program. Theme 1 Developing and Recognising Retail Skills WRRER.4a Implement Staff Training ER 4.1 Confirm the Need for Training ER 4.2 Plan and Document Training ER 4.3 Arrange Location and Resources ER 4.4 Notify Trainees ER 4.5 Prepare Trainees ER 4.6 Instruct Trainees ER 4.7 Provide Opportunities ER 4.8 Confirm Trainee has Reached Required Standard of Performance ER 4.9 Evaluate Training ER 4.10 Record Training ER 4.11 Provide Information on Training WRRER.5a Assess Workplace Competencies ER 5.1 Identify and Explain Assessment Context ER 5.2 Plan Evidence Gathering Opportunities ER 5.3 Organise Assessment ER 5.4 Gather Evidence ER 5.5 Make the Assessment Decision ER 5.6 Record Assessment Results ER 5.7 Provide Feedback to Person(s) Being Assessed ER 5.8 Report on the Conduct of the Assessment Theme 2 Leading and Managing People WRRPM.3a Lead and Manage People (Plus One Elective) PM 3.1 Lead the Team PM 3.2 Lead by Example PM 3.3 Develop and Communicate Team Objectives PM 3.4 Establish, Develop and Improve Teams PM 3.5 Develop Self PM 3.6 Delegate Responsibility and Authority PM 3.7 Consult with Team PM 3.8 Support the Team Certificate IV in Retail Management Learner Guide 6
7 Theme 3 Managing the Human Resource Function WRRPM.1a Administer Human Resources Policy PM 1.1 Implement Staffing Levels PM 1.2 Monitor Staff Performance PM 1.3 Identify and Minimise Potential Industrial Relations Problems PM 1.4 Develop and Implement Training Plans WRRPM.2a Recruit and Select Personnel PM 2.1 Define Future Personnel Requirements PM 2.2 Determine Job Specifications PM 2.3 Recruit Staff PM 2.4 Assess and Select Applicants WRRO.3a Provide a Safe Working Environment O 3.1 Develop Policies to Establish and Maintain a Safe Working Environment O 3.2 Consult with Staff O 3.3 Establish and Maintain a Safe Working Environment O 3.4 Assess Risks O 3.5 Control Risks O 3.6 Establish and Maintain Policies to Deal with Hazardous Events O 3.7 Train Staff O 3.8 Establish and Maintain Record System O 3.9 Evaluate Policies and Procedures Theme 4 Managing Financial Resources WRRPL.1a Manage Financial Resources (Plus One Elective) PL 1.1 Control Costs PL 1.2 Control Budget PL 1.3 Propose Expenditure PL 1.4 Maintain Store Accounting Systems PL 1.5 Prepare Store Sales Budgets PL 1.6 Negotiate Budgets Electives WRRO.1a Manage Merchandise and Store Presentation O 1.1 Manage Store Merchandising O 1.2 Plan and Manage Store Advertising and Promotions O 1.3 Manage Store Pricing Policies O 1.4 Manage Housekeeping WRRO.2a Manage Sales and Service Delivery O 2.1 Maintain and Improve Operations O 2.2 Negotiate Supply of Goods O 2.3 Establish Customer Requirements O 2.4 Provide Productive Work Environment Certificate IV in Retail Management Learner Guide 7
8 WRRO.5a Control Inventory O 5.1 Manage, Receipt, Dispatch and Storage of Merchandise O 5.2 Manage Stock Control WRRO.4a Control Store Security/Loss O 4.1 Control Store Security Certificate IV in Retail Management Learner Guide 8
9 How To Begin When you open this program you will see this front page By double clicking on your selected Certificate phase, the list of related units will appear. For example if you select the ELECTIVES you would see the following page You then select the elective Manage Merchandise and Store Presentation by double clicking on the units name. Certificate IV in Retail Management Learner Guide 9
10 At that point you will be taken to the Scenario for the unit you have selected, in this case The Hardware Hypermarket. The screen will look like this When you are ready to move on, click the Suggested Resources note and a list of activities and related resource content will open. By clicking on any of the items on the list, you will be taken to that selection. Certificate IV in Retail Management Learner Guide 10
11 Alternative Pathways This program is designed to provide you with a number of learning pathways. So in addition to the suggested pathway described above you may choose to select an alternative pathway by using the task bar at the bottom of your screen. You may choose to enter the program through the SITE MAP The site map shows the relationship between each unit of competency and the certificate structure plus access to Details of the competency Various learning options available for each unit Certificate IV in Retail Management Learner Guide 11
12 ACTIVITY MENU Select the desired unit, then the desired activity from the menu list OTHER SCENARIOS MENU You can open any scenario by selecting it from the menu Certificate IV in Retail Management Learner Guide 12
13 RESOURCE LIBRARY PAGE By clicking on your selection for each unit you can select the concept material, list of reference material, external web links Each alternative provides you with access to any unit by selecting the specific learning option/activity you need to build on you current understanding of the topic. Certificate IV in Retail Management Learner Guide 13
14 Finding Your Way Around The Toolbox This program has been designed to let you move about freely within the unit that you are working on or around the program as a whole. You can move from the text content to the activities or to the related internet sites as you need to. There are a number of navigation tools distributed throughout the program to assist you. These tools include a standard toolbar at the bottom of your screen, the traditional back and forward buttons on you web browser and specific navigation icons. Navigation Icons The specific navigation icons contained in this program and their purposes are as follows If you click on this icon you will go to the instructions for an activity related to the subject you are currently working on. After you have read the instructions for the activity, if you click on this icon it will load and begin the activity. If you click on this icon you will go back to the top of the content page you are currently working with. Program Toolbar In addition to these icons you will see a tool bar at the bottom of each page. This toolbar provides you with direct access to a number of standard functions and connections to other areas of the program at a click of your mouse button. Certificate IV in Retail Management Learner Guide 14
15 Returns you to the front page of the program Takes you to the discussion board for posting activity answers etc Takes you to the peer chat room Obtain definitions of key terms used in the topic concepts Contains all text information for all units and access to them Home Getting Started Notice Board Chat Help Glossary Scenarios Activity Menu Resource Library Site Map Provides instructions on how to begin using the program Provides information on how to use specific parts of the program. Ie. printing Provides a list of, and access to, all unit scenarios Provides a list of all activities for all units and access to them Shows all units of competency, their phase groupings and access to all related learning options for each unit Navigating Within The Activities As you work through this program, you will be asked to complete a number of learning activities designed to help you apply your skills and knowledge in practical ways. The activity will appear over the instruction page, giving you access back to the content while you do the activity Certificate IV in Retail Management Learner Guide 15
16 When you launch into an activity it will come up on your screen, blocking out the current text information that you have open. This action does not close your current place in the program, it merely brings the activity forward. When you have completed the activity, or if you wish to return to the text information to review it, or continue through the text information, click the back button on your screen and you will return to your previous place in the program. If you have not closed the activity you can continue to switch between the activity and the text until you are satisfied that you have completed the activity requirements. Resources Learning is a very individual activity. We all learn differently. Each of us have specific requirements that must be met if we are to gain an understanding of the topic. This includes the speed at which we learn as well as the type and number of learning aids we need to use. That is why this program contains a variety of resources designed to support and enhance your learning. We recommend that you use as many of them as you need to gain a sound understanding of the concepts in this certificate program. The resources contained in this program include Printable text based information, World wide web hyperlinks to useful sites, Recommended text book references, Diagrams and pictures, Interactive learning exercises, Work based projects and activities, Each resource has been designed to support, expand and explain the retailing concepts in this certificate program. Certificate IV in Retail Management Learner Guide 16
17 Topic Information All information relating to the topics in this toolbox is contained in the Resource Library. This information can be accessed from the toolbox at the bottom of your screen or through the suggested resources in each scenario. The information is drawn from a variety of current and reliable sources. You have the choice of either reading through the text on screen or printing out your selections to review at a later time. Moving Through The Resource Information The information pages are set up to allow you to move around them freely to find the specific information that you require. It is not necessary for you to start at the beginning of each section and work your way through each page. Although, this is recommended if you are new to the concepts in that section. Selecting the Page On the left hand side of the screen you will see a number of key headings for that section. By clicking on a selected heading you will be: shown any sub headings related to the main heading taken to the pages that specifically relate to the heading you select The drop down menu on the left hand side of the screen shows headings and sub-headings with each unit. Certificate IV in Retail Management Learner Guide 17
18 Selecting the Text When you have found the topic you need you can move through the related pages in the same way that you would do in any other text document. You can use the page up or down buttons or arrow keys on your keyboard, the scroll bar on your screen or your mouse. Certificate IV in Retail Management Learner Guide 18
19 Assessment There are two levels of assessment in the NRTP. These are as follows Unit assessment (based on a specific Unit of competency) Integrated Competency Assessment (based on a group of related units of competency) The NRTP recommends that assessments should be based on the integrated approach. In an Integrated Competency Assessment (ICA), a specified range of related competencies are clustered together to enable the assessment to better reflect a workplace situation. Generally, the ICA is built around a phase of the certificate and fine tuned to incorporate other related skills areas. In your assessment for this program you will be required to provide three forms of evidence to support your competency. The three forms of evidence may be selected from: Direct evidence. This includes, Observation of your work place performance, Demonstration of skills, Role plays. Indirect evidence. This includes, work based projects, written assignments, evaluation of a finished product. Supplementary evidence. This includes, Answering questions, Interviews, a portfolio or logbook. The specific details and requirements of your assessment for this program should be negotiated with your Trainer before you commence the program. Certificate IV in Retail Management Learner Guide 19
20 Maximising Your Online Learning Learning is a very individual activity. We all learn differently and we each have specific requirements that must be met if we are to gain an understanding of the topic. That is why this program contains a variety of resources designed to support and enhance your learning. Each resource has been designed to support, expand and explain the retailing concepts in this program. You are encouraged to use as many of the resources that you need to learn, understand and apply the concepts involved. These resources include: Printable text based information, World wide web hyperlinks to useful sites, Recommended text book references, Diagrams and pictures, Interactive learning exercises, Work based projects and activities, Learning Activities This program contains a range of learning activities related to each topic and competency in the certificate. The activities are in a variety of formats designed to reinforce your learning and make it interesting. The activities range from traditional question and answer type print questions to interactive multimedia games and simulations. While the number and specific activities that you should complete is negotiable between you and your Trainer we recommend that you complete as many activities as necessary to ensure that you fully understand the underlying concepts for each topic. Icon Learning Prompts Throughout the information pages you will see a number of icon learning prompts on the resource library pages. These icons have been positioned at Certificate IV in Retail Management Learner Guide 20
21 strategic points to encourage you to think about the information you have just read in a certain way, by relating it to a specific managerial issue. The icons and their meanings are as follows: There are operational issues to consider here. There are financial issues to consider here. You may need to coach your team to achieve this. More information available on the world wide web. How does your store approach this issue? Effective communication is essential here. There are health and safety issues to consider here. You need team commitment to achieve this. Certificate IV in Retail Management Learner Guide 21
22 Think about this concept before you move on. There are security issues to consider here. Use or develop a checklist to achieve this. You should develop a clear plan to achieve this. Check how this relates to your store procedures. Diagrams The information pages also contain a range of diagrams designed to illustrate the points raised in the material. It is worthwhile to take the time to study these especially if you are having trouble grasping the focus of the text material. Certificate IV in Retail Management Learner Guide 22
23 Learning Options This program is designed to give you a number of options. Based on your existing level of skills and knowledge you may choose to Work Systematically Through The Unit (recommended for new learners) This requires you start at the beginning of a unit s content and progressively work your way through the material following the appropriate instructions. As you read through the text, you will be asked to complete a series of activities. When you reach this point, use the navigation tools to launch the relevant activity. The front page of each activity contains information on the objectives and how to complete the activity. Read through these carefully before commencing. When you have completed it return to the main text section and continue through the material. Continue these steps until you have completed the unit. Fast Tracking Option (recommended for experienced learners) At the activity menu select the exercise from the unit that you need to complete to either pick up new skills and knowledge or to reinforce your existing knowledge. You can launch the activity by clicking on its title on the menu list. The front page of each activity contains information on the objectives and how to complete the activity. Read through these carefully before commencing. When this is completed, use the navigation tools to return to the activity menu. Interacting With Peers Online learning can be an isolating experience if you allow it to be. To maximise your learning we strongly recommend that you participate in any Certificate IV in Retail Management Learner Guide 23
24 online discussion groups that are set up. These sessions can provide valuable opportunities to share information with your peers. To further encourage this, there are a number of activities in this program that require you to develop ideas and then post them on the notice board for discussion. This not only provides you with feedback on your ideas, it also enables you to give feedback. This sharing of knowledge and ideas is a valuable part of the learning experience. In Closing This program has been designed to provide a variety of resources, activities and possible pathways for you. Like the retail industry itself, there are no absolutes only possibilities. What works for one person (your customer) may not work for another. Your aim should be to explore and identify the many ways of doing the same task, evaluating the options and then implementing the most effective one for your situation. As a manager, you will be confronted with the differing needs of your employers, collegues and customers on a daily basis. With the necessary skills and knowledge plus, the ability to look for alternatives, evaluate their suitability and implement the most effective strategy, you will have the potential to be a successful retail manager. This toolbox is as much about the application of thinking skills as it is about developing knowledge. Enjoy the journey. The project development team Certificate IV in Retail Management Learner Guide 24
BSB50415. Diploma of Business Administration
BSB50415 Diploma of Business Administration ENROL NOW 03/04 About Conwal 08/10 Completion details Who we are Accreditation What we provide Our Program Online Study Completion of your course Other qualifications
More informationBSB51215. Diploma of Marketing
BSB51215 Diploma of Marketing 03/04 About Conwal 08/09 Completion details Who we are Accreditation Age requirements What we provide Online study Equipment requirement What you receive Job Squad Other qualifications
More informationBSB50215. Diploma of Business
BSB50215 Diploma of Business ENROL NOW 03/04 About Conwal 08/10 Completion details Our Program Online Study Completion of your course Other qualifications you may be interested in Job Squad Who we are
More informationDiploma of Retail Management. Skilling Victorian Guarantee. accredited online training (SIR50107)
Skilling Victorian Guarantee Diploma of Retail Management (SIR50107) accredited online training Accredited Online Training Pty Ltd > ABN 84 105 938 476 > RTO #31102 > 283-289 Draper St > PO Box 7575 Cairns
More informationBSB50615 Diploma of Human Resources Management
BSB50615 Diploma of Human Resources Management 03/04 About Conwal 08/10 Completion details 05/06 Who we are Accreditation Age requirements What we provide Course overview Our Program Assessment Online
More informationCERTIFICATE IV IN ACCOUNTING FNS40611 COURSE INFORMATION
CERTIFICATE IV IN ACCOUNTING FNS40611 COURSE INFORMATION A NEW CHAPTER At Bookkeeping School, we have helped hundreds of students achieve their career goals by giving them the tools they need to get ahead.
More informationinspire education Course Outline Certificate IV in Work Health and Safety BSB41415
inspire education 1800 506 509 Course Outline Work Health and Safety BSB41415 Boost your Career with the Ready to Take the Next Step in Your Career? Becoming properly qualified with the latest Work Health
More informationWelcome to the Cleveland State University Job Posting and Application Site Tutorial!
Welcome to the Cleveland State University Job Posting and Application Site Tutorial! 1 Basic Navigation This tutorial will take approximately 20 minutes. 1) Use the forward and back navigation buttons
More informationCERTIFICATE III IN BUSINESS ADMINISTRATION BSB30412 COURSE INFORMATION
CERTIFICATE III IN BUSINESS ADMINISTRATION BSB30412 COURSE INFORMATION A NEW CHAPTER At Bookkeeping School, we have helped hundreds of students achieve their career goals by giving them the tools they
More informationDiploma of Business Administration BSB50407
Diploma of Business Administration BSB50407 ENROL NOW 03/04 About Conwal 08 Completion details Who we are Accreditation Fee Help What we provide What you receive Pathways Other courses Job Squad assistance
More informationDiploma of Human Resources Management BSB50613
Diploma of Human Resources Management BSB50613 03/04 About Conwal 08 Completion details Who we are Accreditation Fee Help What we provide What you receive Pathways Other courses Job Squad assistance 05/06
More informationPopupProtect User Guide
Having the power to block or allow popup and popunder advertising www.contentwatch.com 2004 All rights reserved. 2369 West Orton Circle, Salt Lake City, UT 84119 Table of Contents Welcome and Installation
More informationOnline International Business Certificate Programs
Online International Business Certificate Programs User s Guide for Students Copyright 2007, Bisk Education, Inc., and Thunderbird School of Global Management. All rights reserved. i Table of Contents
More informationSYSTEM REQUIREMENTS...
Contents INTRODUCTION... 1 BillQuick HR Setup Checklist... 2 SYSTEM REQUIREMENTS... 3 HARDWARE REQUIREMENTS... 3 SOFTWARE REQUIREMENTS... 3 Operating System Requirements... 3 Other System Requirements...
More informationCertificate IV in Accounting FNS40611
Certificate IV in Accounting FNS40611 A new chapter At Mathisi, we have helped hundreds of students achieve their career goals by giving them the tools they need to get ahead. Our years of experience have
More informationDiploma of Early Childhood Education and Care
of community services Diploma of Early Childhood Education and Care CHC50113 The information on this course guide is for Australian students only. This course is currently not available for overseas students.
More informationAction settings and interactivity
Interactivity in Powerpoint Powerpoint includes a small set of actions that can be set to occur when the user clicks, or simply moves the cursor over an object. These actions consist of links to other
More informationFORD MOTOR COMPANY OF AUSTRALIA LTD
Microcat MARKET Ford Australia User Guide Product developed and supported by: Catalogue information provided by: FORD MOTOR COMPANY OF AUSTRALIA LTD Contents Getting started... 2 Microcat MARKET overview...
More informationDiploma of Business BSB50207
Diploma of Business BSB50207 03/04 About Conwal 08 What you receive Pathways Other courses Job Squad assistance Who we are Accreditation Fee Help What we provide 05/06 Course overview Specific course details
More informationDiploma of Management BSB51107
Diploma of Management BSB51107 ENROL NOW 03/04 About Conwal 08 What you receive Pathways Other courses Job Squad assistance Who we are Accreditation Fee Help What we provide 05/06 Course overview Specific
More informationPractical Application How to Use a Flash Drive
Practical Application How to Use a Flash Drive Practical application How to Use a Flash Drive Page 1 of 6 About this Practical Application Prerequisite Skills To use this Application you will need be comfortable
More informationSoftware Installation and Creating a New Company
Chapter 1 Software Installation and Creating a New Company OBJECTIVES 1. System Requirements. 2. Download QuickBooks 2014. 3. Install Software from CD. 4. Starting QuickBooks. 5. Creating a New Company.
More informationManaging Files. On a PC, after you find your file, right click it and selet Rename from the pop-up menu.
Managing Files File Types, Renaming Files The software you are using will automatically save your file as the type that applies to your current application. For Microsoft Word documents, for example, will
More informationBasics of Working with TurningPoint in Office 2003
Basics of Working with TurningPoint in Office 2003 This document explains the basics of creating a TurningPoint slide and the pre-show steps to follow when using TurningPoint. It will cover: 1. Creating
More informationNortel Networks Call Center Reporting Set Up and Operation Guide
Nortel Networks Call Center Reporting Set Up and Operation Guide www.nortelnetworks.com 2001 Nortel Networks P0919439 Issue 07 (24) Table of contents How to use this guide... 5 Introduction...5 How this
More informationCERTIFICATE IV IN BOOKKEEPING FNS40215 COURSE INFORMATION
CERTIFICATE IV IN BOOKKEEPING FNS40215 COURSE INFORMATION A NEW CHAPTER At Bookkeeping School, we have helped hundreds of students achieve their career goals by giving them the tools they need to get ahead.
More informationDiploma of Project Management BSB51413
Diploma of Project Management BSB51413 ENROL NOW 03/04 About Conwal Who we are Accreditation Fee Help What we provide 08 Completion details What you receive Pathways Other courses Job Squad assistance
More informationBillQuick HR Getting Started Guide2015
GETTING STARTED GUIDE: BillQuick HR 2015 BillQuick HR Getting Started Guide2015 BillQuick Power Up Your Business (866) 945-1595 www.bqe.com info@bqe.com GETTING STARTED GUIDE: BillQuick HR 2015 Contents
More informationHow to use a SMART Board
1 How to use a SMART Board Basic instructions on how to set up the SMART Board and how to use the SMART Board with both PC and Mac laptops. Contents Page 2: SMART Board Set Up Instructions Page 3: SMART
More informationLMS USER GUIDE WELCOME KIT
WELCOME KIT WELCOME 02 WELCOME 03 WELCOME TO TRAINING CENTER LEARNING MANAGEMENT SYSTEM Welcome to the new Customer Training Learning Management System (LMS). The new LMS is designed to provide you with
More informationThe Reprographics Online E-Copy Process is used to submit print jobs to the RUSD Reprographics department.
The Reprographics E-Copy Process The Reprographics Online E-Copy Process is used to submit print jobs to the RUSD Reprographics department. FTP Site Submission For Print Job Files FTP Print Job Submissions
More informationPAYROLL UNIT FNSBKG405A COURSE INFORMATION
PAYROLL UNIT FNSBKG405A COURSE INFORMATION A NEW CHAPTER At Bookkeeping School, we have helped hundreds of students achieve their career goals by giving them the tools they need to get ahead. Our years
More informationTeacher Guide. Fitness Online Toolbox. Supporting Certificate IV in Fitness, SRF04 from the Fitness Training Package. 12/10/05: Version 1.
Teacher Guide Fitness Online Toolbox Supporting Certificate IV in Fitness, SRF04 from the Fitness Training Package 12/10/05: Version 1.0 flexiblelearning.net.au/toolbox Part of the Australian Flexible
More informationHURRY! ENDS Dec 22nd! inspire education. Course Outline. Certificate IV in Training and Assessment TAE40110 Fast Track for Teachers
HURRY! ENDS Dec 22nd! inspire education 1800 506 509 Course Outline Certificate IV in Training and Assessment TAE40110 Fast Track for Teachers Share your Skills & Knowledge with the Certificate IV in Training
More informationOperate Backup Data. This how-to document will walk you through how to acquire and view your (M)SDS collection from the backup we send you.
Operate Backup Data SafeTec provides some form of backup (M)SDS data from SafeTec either quarterly, semi-annually, or yearly, depending on your contract. In the event of an emergency, this disc will allow
More informationMYOB TRAINING FNSACC406A COURSE INFORMATION
MYOB TRAINING FNSACC406A COURSE INFORMATION A NEW CHAPTER At Bookkeeping School, we have helped hundreds of students achieve their career goals by giving them the tools they need to get ahead. Our years
More informationManual Bookkeeping FNSBKG402
Manual Bookkeeping FNSBKG402 A new chapter At Mathisi, we have helped hundreds of students achieve their career goals by giving them the tools they need to get ahead. Our years of experience have served
More informationSIR40207 Certificate IV in Retail Management
Descriptor This qualification provides the skills and knowledge for an individual to be competent in the first line management skills of those working in the retail and/or wholesale industries. It applies
More informationKodak Learning Management System (LMS)
Kodak Learning Management System (LMS) Accessing the System...2 Using the LMS in Learner Mode...3 The Home Page...3 Locating Assigned Training...4 Registering for a Learning Activity...5 Launching Learning
More informationinspire education Certificate IV in Accounting FNS40611 Course Outline
inspire education 1800 506 509 Course Outline Certificate IV in Accounting FNS40611 February 2016 Cert IV Accounting v1.4 Last Updated 09/12/2016 page 1 Kick Start your Career with the Ready to Embark
More informationof accounting and f inance
of accounting and f inance Certificate IV in Accounting FNS40611 FNS40611 v1 At Open Colleges, we are passionate about helping people from all walks of life to achieve their aspirations and dreams. For
More informationOnline Master of Science in Information Technology Degree Program User s Guide for Students
Online Master of Science in Information Technology Degree Program User s Guide for Students Copyright 2006, Bisk Education, Inc., and Florida Tech. All rights reserved. i Online User s Guide for Students
More informationRFQ Builder Software. RFQ Builder User Guide Version 4.5. Table of Contents. RFQ Builder Overview
Software RFQ Builder User Guide Version 4.5 Table of Contents The following topics are covered in this document: RFQ Builder Overview... 1 System Requirements... 2 Installing & Running RFQ Builder Software...
More informationHow to Log in to LDRPS-Web v10 (L10) https://enterprise.strohlservices.com
How to Log in to LDRPS-Web v10 (L10) https://enterprise.strohlservices.com Contents First Time Login Instructions... 1 1) Use the Internet Explorer (IE) Web browser*... 1 2) Install the.net Framework...
More informationGalileo 360 o Learning User Guide
Galileo 360 o Learning User Guide Acknowledgement: This User Guide was developed by Galileo Benelux, Customer Support Service. For questions or comments, please send a message to services.be@galileo.com
More informationAdding the e to Learning
Adding the e to Learning E-Learning Professional Development Program Expected Outcome This program is designed for people who wish to improve their competency to design and deliver courses via the Internet.
More informationDiploma of Events SIT50212
Diploma of Events SIT50212 ENROL NOW 03/04 About Conwal 08 Completion details Who we are Accreditation Fee Help What we provide What you receive Pathways Other courses Job Squad assistance 05/06 Course
More informationUsing a USB Flash Drive to Back Up Your Data Files on a Mac Computer
Using a USB Flash Drive to Back Up Your Data Files on a Mac Computer Your GWU-provided flash drive has a storage capacity of 1 GB and is provided as a means for you to back up data files, including email
More informationCHC50113 Diploma of Early Childhood Education and Care
CHC50113 Diploma of Early Childhood Education and Care 03/04 About Conwal 08/09 Completion details 05/06 Who we are Accreditation Age requirements What we provide Course overview Specific course details
More informationInternet basics 2.1 Getting online. Beginner s guide to. www.bt.com/getittogetherresources. Basics. Get IT Together
Beginner s guide to Internet basics 2.1 Getting online Use this document with the glossary A helper should take you through this guide This activity will help you get online for the first time. What will
More informationSIB50210 Diploma of Salon Management
SIB50210 Diploma of Salon Management What does a salon or spa manager do? A salon or spa manager supervises the day-to-day operations of the salon, spa, beauty bar hairdressing or other beauty/hair business.
More informationRelease: 2. SIR30412 Certificate III in Business to Business Sales
Release: 2 SIR30412 Certificate III in Business to Business Sales SIR30412 Certificate III in Business to Business Sales Modification History The version details of this endorsed qualification are in the
More informationWiley PLUS Student User Guide
Wiley PLUS Student User Guide Table Of Contents egrade Plus... 1 egrade Plus Help... 1 Getting Additional Help and Technical Support... 1 System Requirements... 2 Getting Started... 5 Logging in and Registering
More informationCertificate III in Business BSB30112
Certificate III in Business BSB30112 A new chapter At Mathisi, we have helped thousands of students achieve their career goals by giving them the tools they need to get ahead. Our years of experience have
More informationBacking up IMail Server using Altaro Backup FS
Backing up IMail Server using Altaro Backup FS Purpose The purpose of this document is to provide guidelines and procedures for backing up IMail server system data and user data in case of a hardware or
More informationDiploma of Counselling CHC51712
Diploma of Counselling CHC51712 03/04 About Conwal 08 Completion details Who we are Accreditation Fee Help What we provide What you receive Pathways Other courses Job Squad assistance 05/06 Course overview
More informationWelcome to the University of Central Florida Online Employment System Applicant Tutorial
Welcome to the University of Central Florida Online Employment System Applicant Tutorial Online Employment System Training for UCF Applicants This presentation will take approximately 20 minutes. Click
More informationCertificate III in Business Administration BSB30412
Certificate III in Business Administration BSB30412 A new chapter At Mathisi, we have helped thousands of students achieve their career goals by giving them the tools they need to get ahead. Our years
More informationHOW TO PURCHASE AND INSTALL YOUR VERISIGN DIGITAL SIGNATURE
HOW TO PURCHASE AND INSTALL YOUR VERISIGN DIGITAL SIGNATURE (Instructions prepared compliments of PDF-It!) Morgan Babin-Reporting Solutions pdf-it Home How to obtain a Verisign Digital Signature 2 Check
More informationInternational Skills Institute COURSE OUTLINE. BSB51315 Diploma of Work Health and Safety RTO 40541
International Skills Institute COURSE OUTLINE BSB51315 Diploma of Work Health and Safety RTO 40541 Contents International Skills Institute (ISI) BSB51315 Diploma of Work Health and Safety Information about
More informationFirst Certificate in English Online Practice Test Free Sample. How to complete the FCE Online Practice Test Free Sample: Writing
First Certificate in English Online Practice Test Free Sample How to complete the FCE Online Practice Test Free Sample: Writing Welcome to the First Certificate in English Online Practice Test Free Sample.
More informationInternational Skills Institute COURSE OUTLINE BSB51107 DIPLOMA OF MANAGEMENT RTO 40541
International Skills Institute COURSE OUTLINE BSB51107 DIPLOMA OF MANAGEMENT RTO 40541 Contents International Skills Institute (ISI) BSB51107 Diploma of Management Information about ISI 1 Who is ISI? 1
More informationDiploma of Security and Risk Management CPP50611
Diploma of Security and Risk Management CPP50611 ENROL NOW 03/04 About Conwal 08 What you receive Pathways Other courses Job Squad assistance Who we are Accreditation Fee Help What we provide 05/06 Course
More informationCitrix Client Install Instructions
Citrix Client Install Instructions If you are using Citrix remotely, Information Technology Services recommends updating Citrix client to the newest version available online. You must be an administrator
More informationHDDtoGO. User Guide. User Manual Version 3.4 2004-2010 CoSoSys SRL 2010 A-DATA Technology Co., Ltd. HDDtoGO User Manual
HDDtoGO User Guide User Manual Version 3.4 2004-2010 CoSoSys SRL 2010 A-DATA Technology Co., Ltd. HDDtoGO User Manual Table of Contents Table of Contents...1 1. Introduction...2 2. System Requirements...3
More informationAppointment Scheduler
EZClaim Appointment Scheduler User Guide Last Update: 11/19/2008 Copyright 2008 EZClaim This page intentionally left blank Contents Contents... iii Getting Started... 5 System Requirements... 5 Installing
More informationPOP Demo Test Delivery Guide
POP Demo Test Delivery Guide For the qualifications management application Version 08.15 02 What s in this guide? Contents 1 Before you start Read more 2 PIN Creation Read more 3 Demo Learner Registration
More informationBSB51915 Diploma of Leadership and Management. Course Overview
BSB51915 Diploma of Leadership and Management Course Overview Table of Contents Table of Contents... 1 1. Welcome... 2 1.1 The Victorian Chamber Team... 2 2. BSB51915 Diploma of Leadership and Management...
More informationCPP50611 Diploma of Security and Risk Management
CPP50611 Diploma of Security and Risk Management Release: 1 CPP50611 Diploma of Security and Risk Management Modification History Description Pathways Information Licensing/Regulatory Information Entry
More informationCandidate Guide. BSB50407 Diploma of Business Administration
Candidate Guide BSB50407 Diploma of Business Administration Information and Self-Assessment checklist for your chosen Recognition of Prior Learning Program BSB50407 Diploma of Business Administration Qualification
More informationLearning Potential International Pty Ltd. Welcome to the Certificate IV Training and Assessment TAE40110 Sept 2012 v1.3
Welcome to the Certificate IV Training and Assessment TAE40110 Sept 2012 v1.3 Learning Potential International Pty Ltd (LPI) is pleased to deliver the TAE40110 TAE Certificate IV in Training & Assessment
More informationMerchantConnect Premium
MerchantConnect Premium Quick Reference Guide The online window to your payment processing account. Quick Reference Guide MerchantConnect Premium Getting Started When logging onto MerchantConnect Premium
More informationMathXL Getting Started Guide for Students
MathXL Getting Started Guide for Students Copyright Notice Copyright 2013 by Pearson Education. All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or
More informationBSB51107. Diploma of Management. Course Overview
BSB51107 Diploma of Management Course Overview Table of Contents Table of Contents... 1 1. Welcome... 2 1.1 VECCI Team... 2 2. BSB51107 Diploma of Management... 2 2.1 Program Information... 2 2.2 Entry
More informationAnsur Test Executive. Users Manual
Ansur Test Executive Users Manual April 2008 2008 Fluke Corporation, All rights reserved. All product names are trademarks of their respective companies Table of Contents 1 Introducing Ansur... 4 1.1 About
More informationRPL Kit - A Transition Guide
Diploma of OHS (BSB51307) to the Diploma of WHS (BSB51312) Transition RPL Kit A Transition Guide This process/course is designed for candidates who currently hold a Diploma of Occupational Health and Safety
More informationPureEdge Viewer Training Guide
Table of Contents Introduction PureEdge e-forms 3 Course Objectives 3 PureEdge Viewer Overview What is a PureEdge e-form? 4 The PureEdge Viewer 5 What You See in the Viewer 6 The PureEdge Toolbar 7 Toolbar
More informationUser Manual (GKM531R)
Wireless RF Keyboard/Optical Mouse Combo User Manual (GKM531R) 2006 IOGEAR. All Rights Reserved. M0391 IOGEAR, the IOGEAR logo, are trademarks or registered trademarks of IOGEAR, Inc. Microsoft and Windows
More informationSMART Board User Guide for PC
SMART Board User Guide for PC What is it? The SMART Board is an interactive whiteboard available in an increasing number of classrooms at the University of Tennessee. While your laptop image is projected
More informationOPTAC Fleet Viewer. Instruction Manual
OPTAC Fleet Viewer Instruction Manual Stoneridge Limited Claverhouse Industrial Park Dundee DD4 9UB Help-line Telephone Number: 0870 887 9256 E-Mail: optac@stoneridge.com Document version 4.0 Part Number:
More informationContents. Hardware Configuration... 27 Uninstalling Shortcuts Black...29
Contents Getting Started...1 Check your Computer meets the Minimum Requirements... 1 Ensure your Computer is Running in Normal Sized Fonts... 7 Ensure your Regional Settings are Correct... 9 Reboot your
More informationSimple Computer Backup
Title: Simple Computer Backup (Win 7 and 8) Author: Nancy DeMarte Date Created: 11/10/13 Date(s) Revised: 1/20/15 Simple Computer Backup This tutorial includes these methods of backing up your PC files:
More informationFile Management Windows
File Management Windows : Explorer Navigating the Windows File Structure 1. The Windows Explorer can be opened from the Start Button, Programs menu and clicking on the Windows Explorer application OR by
More informationVodafone Mobile Broadband via the phone
Vodafone Mobile Broadband via the phone Getting started guide: PC internet via the phone software install Make the most of now Contents Vodafone Mobile Broadband via the phone 3 System requirements 3 What
More informationFACULTY OF BUSINESS SYDNEY BUSINESS SCHOOL
FACULTY OF BUSINESS SYDNEY BUSINESS SCHOOL S The Sydney Business School operates from two main locations: UOW s main campus in Wollongong and the Sydney campus. Administration (MBA) go.uow.edu.au/mba 013031G
More informationInstalling Lync. Configuring and Signing into Lync
Microsoft Lync 2013 Contents Installing Lync... 1 Configuring and Signing into Lync... 1 Changing your Picture... 2 Adding and Managing Contacts... 2 Create and Manage Contact Groups... 3 Start an Instant
More informationFile Management and File Storage
File Management and File Storage http://training.usask.ca Information Technology Services Division Table of Contents File Management at the University of Saskatchewan...3 Introduction...3 Creating Files
More informationAltaro Hyper-V Backup - Getting Started
Altaro Hyper-V Backup - Getting Started System Requirements Supported Host Operating Systems: Altaro Hyper-V Backup: o Windows 2008 R2 (all editions) o Windows 2008 R2 SP1 o Windows Hyper-V Server 2008
More informationCertificate IV Business Administration
of business, management and marketing Certificate IV Business Administration BSB40507 BSB40507 At Open Colleges, we are passionate about helping people from all walks of life to achieve their aspirations
More informationTRAINING & ASSESSMENT STRATEGY
CRICOS Code: 02938M / Provider Code 31645 CANTERBURY TECHNICAL INSTITUTE TRAINING & ASSESSMENT STRATEGY BSB51107 Diploma of Management CTI 2014 Published by (CTI) email: phil@canterburyti.com.au Internet:
More informationGetting Started with WebEx Access Anywhere
Getting Started with WebEx Access Anywhere This guide provides basic instructions to help you start using WebEx Access Anywhere quickly. This guide assumes that you have a user account on your meeting
More informationCertificate IV The Road Ahead for Driver Trainers
Certificate IV The Road Ahead for Driver Trainers Jeff McDougall 1 (Presenter) 1 ADTA (NSW) Biography Managing Director of Trent Driving School, NSW President of the Australian Driver Trainers Association
More informationUser Tutorial on Changing Frame Size, Window Size, and Screen Resolution for The Original Version of The Cancer-Rates.Info/NJ Application
User Tutorial on Changing Frame Size, Window Size, and Screen Resolution for The Original Version of The Cancer-Rates.Info/NJ Application Introduction The original version of Cancer-Rates.Info/NJ, like
More information2016 Course Prospectus
RTO ID 88112 2016 Course Prospectus For Certificate IV, Diploma and Advanced Diploma Qualifications Practical. Accessible. Simple to use. PO Box 493, Fyshwick, ACT 2610 T: 02 6188 4320 F: 02 6273 8988
More informationCOMPUTER-BASED TESTING INFORMATION
Michigan Supreme Court BOARD OF LAW EXAMINERS Michigan Hall of Justice P.O. Box 30052 Lansing, MI 48909 Phone (517) 373-4453 ble-info@courts.mi.gov COMPUTER-BASED TESTING INFORMATION Michigan Supreme Court
More informationSoftware Installation and Creating a New Company
Chapter 1 Software Installation and Creating a New Company OBJECTIVES: 1 System Requirements 2 Software Installation 3 Starting QuickBooks and Creating a New Company 4 Backing up Company Data 5 QuickBooks
More informationWHAT YOU OWN HOME INVENTORY SOFTWARE
WHAT YOU OWN HOME INVENTORY Version 4.19 Copyright 2013 M- One Studio, LLC www.m-onestudio.com Contents Getting Started... 1 About WHAT YOU OWN HOME INVENTORY SOFTWARE... 1 Download and Install the Software...
More informationTo get started, you will need the following items Product Key Router with firewall capability Network cables
Quick Start Guide Windows Small Business Server 2011 Standard Installing Your New Server Depending on how your server came from the manufacturer, your set up steps are slightly different. Follow the instructions
More informationCOURSE OUTLINE TAE40110 CERTIFICATE IV TRAINING AND ASSESSMENT
Course Description THIS COURSE IS DELIVERED BY BAKER EBERT PTY LTD ON BEHALF OF CHURCHILL EDUCATION PTY LTD RTO 31430 The Certificate IV in Training and is aimed at developing the competency, skills and
More informationValue Line Investment Survey Online
Value Line Investment Survey Online User s Guide Welcome to Value Line Investment Survey Online. This user guide will show you everything you need to know to access and utilize the wealth of information
More information