Point of Success Premium The most advanced Point of Success software available!

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1 A new point of sale system with Point of Success Premium software can cost less than half the price of most other leading restaurant POS systems! Replacing existing POS software with Point of Success Premium can cost less than the annual maintenance and support fees of other systems. Point of Success Premium The most advanced Point of Success software available! Great restaurant POS software... Amazing low price

2 Full touch-screen compatibility means rapid order entry! Point of Success is attractive and easy to learn for everyone from the restaurant manager to the newest order entry staff. Security controls permit specified functions to be performed only if the logged-in user has sufficient permissions. Touch any item on the ticket to edit or delete the item. The simple navigation bar tells you where you are and how to get back to where you want to be. Touch any self-explanatory button to perform that task. Supports multiple portions and split-pie toppings. Process Orders Faster Point of Success Premium automates every phase of the order entry, preparation, and management processes. Delivery features are built in for pizzerias and other delivery service concepts. Information is immediately available to keep every employee informed, to improve customer satisfaction, and to facilitate better restaurant management. Efficiency-enhancing features: Design your order entry menu to fit your business Get complete customer information easily Enter orders quickly with touch-screen order entry Advanced coupon and discount qualification and entry Balance and control cash register tills, server banks and driver banks Split and combine orders Split payment tenders Manage deliveries Improve preparation efficiency with the kitchen monitor Order pizza and other complex menu items on one button Manage catering or large orders for future preparation Give managers up-to-the-minute information with the manager s console Perfect for table service, counter service and delivery Complete Suite of Business Reports Point of Success Premium includes more than 70 reports that provide the financial, marketing and production information needed to improve a restaurant s business. Reports are effective if used as-is, and can be customized to fit an individual business needs. Financial reports Communicate concise financial information with Flash Reports Provide accounting information for a restaurant s CPA, bookkeeper or in-house accounting system Get vital food and labor cost information Marketing reports Influence promotional activities with information on coupon redemptions Identify sources of new customers Learn which regularly ordering customers have stopped ordering Inspire employees to sell upgrades and add-ons Production reports Understand peak demand periods Staff appropriately for customer needs Notify management about delivery service levels Security reports Identify inappropriately discounted orders Get an overview of PIN code failures, price changes and deleted orders List voided orders Point of Success includes many standard reports. The report designer permits changes to standard reports and tickets and creation of custom reports and tickets. Make Better Marketing Decisions Imagine how much better a marketing decision can be with complete information on the financial success of a promotional campaign. Point of Success Premium analyzes every phase of a promotion to determine its effectiveness in providing new customers and creating profitable relationships. Marketing decision-making features: Pinpoint the most successful offers Identify the best vehicles for advertising Maximize new customer attraction Review financial results from coupons or promotions Rank coupons by number of uses and revenue Sell More Products to More Customers Point of Success Premium improves customer satisfaction through higher quality service and better service coordination. The right point of sale software can not only improve efficiency, but it can help build a better restaurant business. Success-enhancing features: Timed product pricing gives breakfast, lunch, happy hour and dinner pricing flexibility for every menu item Introduce and promote new menu items Promote order add-ons through staffincentives Communicate frequently with your best customers Recognize and reward great customers Print reports and mailing labels for lazy customers Print reports and mailing labels for lost customers M E Computer Systems, LLC

3 CentralPoint Central office reporting Use in chain or franchise restaurant and bar locations to report financial and marketing information to headquarters. CentralPoint uses standard accounts at both the headquarters and remote store locations to transfer information. Headquarters module receives financial and marketing information from each remote store location, then produces financial reports and facilitates centralized marketing. Purchase one Headquarters module for the main office. Remote module is used at each location to send financial and marketing information and to schedule any Point of Success report for production. Purchase one Remote module for each location. Send financial information to headquarters Key financial information is transferred to headquarters from each location. Requires only a simple, affordable account at each remote location and at the central office. Information is automatically sent daily or weekly via . This transfer can be scheduled to occur at any point, usually at night Schedule data transfers from remote locations daily or weekly. Headquarters-based marketing Customers and their purchase information are transferred to headquarters automatically with each financial batch. Customer information is aggregated at headquarters for or postal mail marketing. Available marketing reports include good customer mailing list, new customer mailing list, export, mailing list export, lazy and lost customer mailing lists and reports, and more. Schedule, produce and send reports Any standard Point of Success report can be produced and ed at any time of the day or night. Use this feature to gather specialized information or even to get hourly sales and expense updates. File format types available include.pdf,.csv, and many other formats. CentralPoint Remote is always running, but is visible only in the system tray near the clock. Use this window to manage all communication sent from a local store to headquarters. No interaction is required at the remote location to send scheduled information. designed for success Inborne Technology Corporation Point of Success is a registered trademark of Inborne Technology Corporation

4 time clock Employee timekeeping Simple. Fast. Affordable. Enter a PIN number and touch the In, Out or Correction button. An employee time clock system made exclusively for use with Point of Success POS software. Point of Success Employee Timekeeping tracks employee hours worked, prints reports to assist with payroll production, and works with the staff information entered and stored in Point of Success software. The everywhere time clock Install the employee timekeeping software to make every network workstation a time clock. Employees enter their PIN, then touch the In or Out button to complete a time clock entry. Time clock corrections are protected with Point of Success security features, allowing only designated employees to change or correct time clock records. Makes a manager s job easier With Point of Success Employee Timekeeping, supervisors can easily fix incorrect or forgotten time clock entries anywhere the software is installed. Payroll preparation is faster with clear, concise time reports listing every employee who worked during the pay period and each employee s hours. Time reports list employees who worked during the pay period and their hours. designed for success Inborne Technology Corporation Point of Success is a registered trademark of Inborne Technology Corporation

5 scheduling Employee scheduling So easy it s almost automatic. Juggling the varying availability of a part-time staff makes scheduling one of the hardest things a restaurant manager does! Clicking a time slot will flag employee eligibility on the bottom of the window. In this example, the employee shaded in light red is unavailable for the shift. Manage Information Related to Scheduling Point of Success Employee Scheduling works with staff information already entered in your Point of Success office manager software. Begin using the program by setting up the times each day when staffing is needed at every position in the restaurant. Each day of the week can be defined differently. If Friday is a busy night for delivery, add additional delivery staff for those hours. If the restaurant is open fewer hours on Sunday, then reduce the time allotted for each position. Employee availability is defined for repeating periods (as for class schedules) or for one-time events (like a vacation day or doctor s appointment). Can You Work on Wednesday? Employee availability tracking is central to scheduling. Point of Success Employee Scheduling tracks when employees are unavailable for work on repeating and one-time schedules. Copy New Schedules from Previous Weeks Previous schedules can be copied for use in new schedules. Copied schedules include jobs and times, with or without employees. Print Schedules and Other Reports Point of Success Employee Scheduling includes over a dozen reports. Use this information for communicating schedule information to employees, analyzing predicted labor cost, and more. Print individual and company-wide work schedules in several formats. designed for success Inborne Technology Corporation Point of Success is a registered trademark of Inborne Technology Corporation

6 online ordering Reach new customers Better accuracy, lower cost Point of Success and BigHoller, a leader in online ordering, are now offering easy, affordable online ordering for your restaurant! Customers order from your BigHoller web menu, then the order is transmitted over the Internet to your restaurant and is brought into your Point of Success POS system. Online orders are held for preparation to meet your customer s requested pickup or delivery time How online ordering works Online orders work just like orders entered by your staff for production, tracking, delivery and business reporting. You ve read the record-breaking online ordering sales announcements from major restaurant chains - Now you can use the same technology to help improve your business! Customers order from your custom BigHoller online menu. Your online orders are handled on BigHoller servers, providing secure 24/7 reliability. Each item on the menu can have ingredient options, preparation instructions and add-on items displayed for easy access. Customers can review every detail of the order to improve accuracy and customer service. Payment can be required on the web site or you can permit customers to pay when the order is picked up or delivered. BigHoller s Pizza Builder gives drag-anddrop topping selection Pizza restaurants can use BigHoller s pizza builder. Customers click and drag toppings from the available topping list, dropping them on the whole pizza or the left or right half. What you need for online ordering Point of Success Premium version 2.61 or above Point of Success Online Ordering module BigHoller online ordering service (affordable monthly or yearly plans are available) Always-on Internet connection and standard account Online orders are clearly identified with all the necessary information for rapid, accurate preparation designed for success Inborne Technology Corporation Point of Success is a registered trademark of Inborne Technology Corporation

7 credit cards Credit card processing Free or low-cost software options. No more terminals! Credit card sales are easier when your POS system has built-in credit card support. When you process credit cards in Point of Success, every computer on your network can be a credit card terminal. A centralized credit card server handles processing for all workstations on the network, communicating charge and authorization information for each transaction. Choose the best option for your restaurant Open a merchant account through Mercury Payment Systems, the preferred credit card processor for Point of Success. Or you can continue with your current credit card processor by using PCCharge Payment Server software with Point of Success PCCharge Connector software. Mercury Payment Systems Mercury Payment Systems specializes in credit card processing integrated in point of sale systems. Software for processing with Mercury Payment Systems is included at no charge in Point of Success Standard and Point of Success Premium software Mercury's fees can be very competitive, in many cases offering merchants savings over their current processor Delivery restaurants can use two merchant accounts with Mercury (one for dine-in or carry-out when a card is present, and a separate account for delivery telephone orders) to save on processing and discount fees Credit card processing in Point of Success improves security and minimizes chargebacks. Settings in the software allow merchants to require the last four digits of the credit card to be keyed, validation of card ID numbers, and cardholder address confirmation for deliveries. Mercury Payment Systems is the recommended credit card processor for Point of Success. Continue with your existing processor Using PCCharge Payment Server will in most cases allow a restaurant to continue with their current credit card processor. Purchase of PCCharge Payment Server and Point of Success PCCharge Connector software is required. designed for success Inborne Technology Corporation Point of Success is a registered trademark of Inborne Technology Corporation

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9 caller id Know who s calling Before picking up the phone Point of Success Caller ID handles one to eight telephone lines. Point of Success Caller ID is a combination of hardware and software that work together to deliver customer information from your phone lines to your Point of Success order entry software. No need to type caller information It s important to know who your customers are, but it takes time to enter complete customer information for every delivery order. With Point of Success Caller ID, 60% of a residential customer s information is entered automatically! Answer the longest waiting caller first Point of Success Caller ID flags callers with a color status that changes as they wait for service. New incoming calls are colored white, as a call waits the status color changes to yellow and later to red. Color flagging encourages rapid service and helps keep customers satisfied. Improve telephone service levels Information provided by the Caller ID system can make a real difference in a restaurant s success. Included Caller ID reports, charts and graphs will help in all these important areas and more: Quantify incoming calls by date and time Count calls taken, hang-ups and unanswered calls Analyze the time required to answer calls Graph service changes over time Customer names and telephone numbers appear in the Point of Success phone order window. Touch the customer in the Incoming Calls list and the program searches for the customer in your database. Informative reports help improve your business by improving customer service. Hardware Requirements In addition to the standard Point of Success hardware compatibility requirements, Caller ID requires an available serial communication port on the computer designated as the Caller ID server. Caller ID works on a single computer or on a network. designed for success Inborne Technology Corporation Point of Success is a registered trademark of Inborne Technology Corporation

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11 table management Tables and Guests Tracked, mapped and managed. Automation for the Hostess Station Point of Success Table and Guest Management handles wait lists, guest reservations, table status and gives extensive statistical information for manager and hostess staff. Create a map of the entire restaurant on one page or break out different rooms or dining areas to separate tabs in the table map. Use the table map in Point of Success Order Entry to create a new order or edit an existing guest check. Table Map Define your dining area on one screen or assign different rooms or dining areas to separate tabs. Table sizes, shapes and seating capacities are controlled in the table map designer. Check table status Open or close a station or dining area Visually tie tables to servers and dining areas Select a table from the table map in Point of Success Order Entry to create or edit a guest order Manage a wait list and guest reservations from one window. Designed for use with a touch screen and also works with a standard display, keyboard and mouse. Wait List and Reservations No more paper lists for waiting or reservation guests! Enter guest name, party size, and seating preference Record estimated wait time Track waiting guest statistics (total guests waiting, longest wait time, average wait time) Take reservations for any date in the future Set your reservation list time interval and the total number of reservations permitted for any time slot The Manager s Console gives a statistical overview of wait list, reservation and table turn performance. Manager s Console The Manager's Console gives a one-screen overview of guest seating, wait list and reservation performance. Separate statistics windows are available for the hospitality staff to check statistics for the wait list and dining room without accessing the Manager's Console. designed for success Inborne Technology Corporation Point of Success is a registered trademark of Inborne Technology Corporation

12 Mapping for Pizza Delivery Knowing the precise location of a delivery address makes a driver more efficient, helps keep deliveries on schedule, and makes a delivery operation more efficient. Amazing Technology Get all the information necessary to make an efficient delivery run. A mapped location includes a visual map and turn-by-turn driving directions. If multiple stops are planned for a delivery, each stop on the route will be optimized to minimize distance and time. This state-of-the-art technology is brought to you through integrating Point of Success with two different mapping products from Microsoft. Touch the Map button on the Point of Success delivery dispatch screen and each stop in the route is transferred to the mapping software, producing the information necessary to route the delivery. Touch OK in the Find window until all addresses have been transferred. Point of Success mapping requires the use of Microsoft Streets & Trips. No other mapping software or service is supported. Just purchase your mapping software from any source, install it on a Point of Success delivery dispatch workstation, and everything works together! There is no additional charge for mapping capabilities in Point of Success software, only the cost of the Microsoft mapping software (Streets & Trips normally costs $40 or less). Touch to select each of the deliveries to map in the route, then click the Map button on the Point of Success delivery dispatch screen. After the route is optimized and mapping and driving directions are calculated, this window is displayed. Your Microsoft mapping software will print all or a portion of this information. Address Validation, Efficient Routing and Driving Directions Select the orders for a delivery run in Point of Success, touch the Map button, and each address in turn is displayed in the mapping software's Find window. Select the proper address if several are displayed, then touch OK and the next address is displayed.

13 Point of Success Product Features GENERAL FEATURES Works for table service and counter service (quick service restaurants, table service restaurants, buffets, bars and more) POINT OF SUCCESS PREMIUM POINT OF SUCCESS STANDARD Control cash by tracking the balancing cash register tills Works with common, inexpensive POS computers and printers Works on tablets Limit access to sensitive features with security settings Fresh List counts down limited quantity items Change rounding for elimination of the Canadian penny Export general ledger information to QuickBooks Manage deliveries (delivery dispatch screen, service level color flags, delivery reporting, customer time commitment tracking, mapping) Store customer information for marketing and quickly identify customers for phone orders Manager's real-time information screen (up-to-the-minute statistics for number and amount of orders, estimated food cost, hourly labor cost, gross margin, clocked in employees) Print box labels for delivery and carry-out orders Control cash in delivery driver and server banks (drivers and servers hold their own payments are cashed out at the end of their shifts) Sell items from a restaurant's retail department or gift shop (enter lookup code or scan bar code) Quickly change prices on many products with a spreadsheet-style window Change order entry background screens to customize image for restaurant

14 ORDER ENTRY FEATURES Touch screen order entry Point of Success Product Features POINT OF SUCCESS PREMIUM POINT OF SUCCESS STANDARD Works with a keyboard and mouse Touch items on an order to edit or delete the item Large, easy-to-read order entry buttons Customize the order entry menu to fit your restaurant Digital scale integration for items sold by weight One screen pizza ordering (build a pizza, specialty pizza, sauce and crust selections, sizing on the fly, complex pricing all on one screen) Combination ordering with upsizing Basic discounts (amount or percentage off) Advanced discounts (two for the price of one, buy x and get y free or discounted, target amounts, minimum order amount, maximum discount amount, quality limits, discount and item when purchased in combination with other items, and more) Specify each guest's position at the table (also used to identify each person's order on delivery or carry-out orders) Customer receipt subtotaled by guest Split a single order item between two or more guests Coursing - Selective firing of order items to the kitchen Recall the last order with one button press Future orders (for large scheduled orders or catering) Timed Happy Hour pricing with days and times Tax can be included in the price of the item Flexible pricing for partial pie pizza toppings Ryan@mecsent.com

15 Point of Success Product Features GENERAL FEATURES Works for table service and counter service (quick service restaurants, table service restaurants, buffets, bars and more) POINT OF SUCCESS PREMIUM POINT OF SUCCESS STANDARD Control cash by tracking the balancing cash register tills Works with common, inexpensive POS computers and printers Works on tablets Limit access to sensitive features with security settings Fresh List counts down limited quantity items Change rounding for elimination of the Canadian penny Export general ledger information to QuickBooks Manage deliveries (delivery dispatch screen, service level color flags, delivery reporting, customer time commitment tracking, mapping) Store customer information for marketing and quickly identify customers for phone orders Manager's real-time information screen (up-to-the-minute statistics for number and amount of orders, estimated food cost, hourly labor cost, gross margin, clocked in employees) Print box labels for delivery and carry-out orders Control cash in delivery driver and server banks (drivers and servers hold their own payments are cashed out at the end of their shifts) Sell items from a restaurant's retail department or gift shop (enter lookup code or scan bar code) Quickly change prices on many products with a spreadsheet-style window Change order entry background screens to customize image for restaurant Ryan@mecsent.com

16 ORDER ENTRY FEATURES Touch screen order entry Point of Success Product Features POINT OF SUCCESS PREMIUM POINT OF SUCCESS STANDARD Works with a keyboard and mouse Touch items on an order to edit or delete the item Large, easy-to-read order entry buttons Customize the order entry menu to fit your restaurant Digital scale integration for items sold by weight One screen pizza ordering (build a pizza, specialty pizza, sauce and crust selections, sizing on the fly, complex pricing all on one screen) Combination ordering with upsizing Basic discounts (amount or percentage off) Advanced discounts (two for the price of one, buy x and get y free or discounted, target amounts, minimum order amount, maximum discount amount, quality limits, discount and item when purchased in combination with other items, and more) Specify each guest's position at the table (also used to identify each person's order on delivery or carry-out orders) Customer receipt subtotaled by guest Split a single order item between two or more guests Coursing - Selective firing of order items to the kitchen Recall the last order with one button press Future orders (for large scheduled orders or catering) Timed Happy Hour pricing with days and times Tax can be included in the price of the item Flexible pricing for partial pie pizza toppings Ryan@mecsent.com

17 M o r e f e a t u r e s that make Point of Success Premium part of a successful restaurant Report on business days that cross midnight Use up to six kitchen or bar printers and two box label printers Find orders by customer name, phone number member, order number and more Upsize combinations with the combo super button Control the size, style, color and font on order entry buttons Store and retrieve a virtually unlimited number of telephone numbers for each customer Find customers by telephone number, name or address Automatically complete a street address, verify delivery eligibility and automatically select a delivery zone with its unique delivery charge with the street database Prevent sales tax calculation for selected customers Ask for prices for items sold by weight Automatically charge extra for delivered items Scan bar codes for items sold in a gift shop of specialty food area Use Point of Success Premium in the United States, Canada, Australia and the United Kingdom Use the kitchen monitor to improve ciency. Lists the entire order to help coordinate production betw erent areas of the kitchen. Confirm that the promised delivery service level is being provided to every customer with time-keyed color flags. Quickly select orders and driver and dispatch the delivery. System Requirements Windows 2000 or Window XP, works with standard POS hardwar ers Windows driver support. See detailed system requirements for additional information and recommended hardware solutions. M E Computer Systems, LLC