NAVCOM SERVICE. Definition & Scope of Service. Innovation for shipping
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1 NAVCOM SERVICE Definition & Scope of Service Innovation for shipping
2 KEEPING YOUR VESSELS RUNNING With 90 % first-time-fix rate our service engineers perform quality maintenance and repair that keeps your vessels running. Outsourcing IMO shore-based maintenance for navigation and communication equipment brings a whole range of benefits for ship owners and managers. Almost 2,000 vessels already rely on our NavCom service. Read on to find out why. 10 ways you benefit from our NavCom Service 1. No maintenance backlog ensuring mandatory maintenance and repair is carried out on time 2. No offhire or deficiencies during Port State Control inspections due to defective NavCom equipment 3. Our service is not restricted to specific manufacturers 4. One invoice per ship per year leading to a significant reduction in administrative work for nautical superintendents, purchasers and accountants 5. Predictable costs allow reliable budget planning 6. No travel expenses in major ports 7. A personal key account coordinator will be assigned to your company 8. Regular, consistent and fleet-wide repair and maintenance documentation 9. Your crew can rely on technical phone support 24/7 10. Our Support Notes inform your crew about any defects that have been detected
3 Network worldwide INTERSCHALT Service Stations VDR America Ft. Lauderdale, USA Houston, USA Asia Singapore Major Ports for NavCom & VDR Africa Casablanca (Marocco) Durban, Cape Town (South Africa) Port Said (Egypt) Europe Hamburg, Germany Official Service Partners Africa Multidigital Nigeria Limited, Nigeria Radio Holland Egypt S.A.E. SMD Telecommunications (Pty) Ltd., South Africa America Aage Hempel, Panama Everthron Marine Systems S.R.L., Argentina Mackay Communications Inc., USA Maritech Naval Inc., Canada Metalock Brasil Ltda, Brazil Naval Radio Limited, Chile Naval Radio Ecuador S.A, Ecuador Naval Radio Peru S.A.C., Rotterdam, Netherlands Radio Holland, Trinidad & Tobago Raytheon Anschuetz Panama, S. de R.L., Panama Asia Elcome Marine Services Pvt Ltd., India Elekon Company, Hongkong Imtech Marine China, Hongkong Link Instrumentation and Control Services, UAE Navicom Electronics Co., Ltd., Korea Seven Seas Electronic Co., Ltd., China Seven Seas Marine Service Co., Ltd., China Seven Seas Marine Service Co., Ltd., Taiwan Vega Communication Co., Ltd., Korea Australia AWA Marine Ausmur Pty Ltd, Australia CC Electronics, Carramar, Australia Europe Aage Hempel, Malta Aage Hempel Ltd., Morocco Aage Hempel, Spain Angelo Podesta S.r.l., Italy Baltic Marine Contractors OÜ, Denmark Baltic Marine Contractors OÜ, Estonia PBP Enamor Sp. zo. o., Poland ERNC Ltd., Russia Fabio Fiorucci Srl, Italy J.S. Marine Oy Ltd., Finland Krasyo Ltd., Bulgaria LAMMERS Schiffselektronik GmbH, Germany MaaG Marine, Poland Marine Engineering ApS, Denmark Maritimus d.o.o., Croatia Navicom Electronics S.A., Greece PRO NAUTAS B. V. GmbH, Germany Ships Electronic Services Ltd., United Kingdom SRH Marine Electronics, Greece STT Deniz Ticaretve Servis Ltd. Sti., Turkey Techservice Ltd. St. Petersburg, Russia America Balboa (Panama) Buenos Aires (Argentinia) Houston, New York, Los Angeles, Miami (USA) Lima, Callao (Peru) Montreal (Canada) Santos (Brazil) Valparaiso, San Antonio (Chile) Asia Bangkok (Thailand) Dubai (UAE) Hongkong, Dalian, TianJin, Yantai, Qingdao, LianYungang, YangZhou, ZhouShan, FuZhou, Xiamen, GuangZhou, FanChenGang, Shanghai (China) Kaoshiung, Keelung (Taiwan) Mumbai (India) Pusan (Korea) Singapore Australia Melbourne Europe Aalborg (Denmark) Algeciras, Barcelona, Bilbao, La Coruna, Taragona, Valencia (Spain) Antwerp (Belgium) Canary Islands (Las Palmas) Genoa, Ancona (Italy) Gdynia, Gdansk (Poland) Hamburg, Bremerhaven, Cuxhaven, Rostock, Emden (Germany) Istanbul (Turkey) Lisboa (Portugal) Piraeus (Greece) Rotterdam, Amsterdam (Netherlands) Rijeka (Croatia) St. Petersburg (Russia) Tallin (Estonia) Valetta (Malta)
4 NavCom Services on Contract Basis Basis NavCom Comfort NavCom Basis NavCom covers all mandatory annual tests: Comfort NavCom covers all mandatory annual tests plus maintenance and repair of equipment: APT for VDR (including Certificate of Compliance) GMDSS safety radio survey (including AIS/SSAS/SART/EPIRB) Annual gyro overhaul (including fluids and up to 2 gyros per vessel) Magnetic compass calibration Radar inspection (including up to 2 radar systems per vessel) APT for VDR (including Certificate of Compliance) GMDSS safety radio survey (including AIS/SSAS/SART/EPIRB) Annual gyro overhaul (including fluids and up to 2 gyros per vessel) Magnetic compass calibration Radar inspection (including up to 2 radar systems per vessel) Range of systems and equipment Range of systems and equipment 1. Communication Equipment including Global Maritime Distress and Safety System (GMDSS) 2. Navigation Equipment 1. Communication Equipment including Global Maritime Distress and Safety System (GMDSS) 2. Navigation Equipment MF-HF equipment Charging unit / switchboard DSC watch receiver Inmarsat C including printer Portable GMDSS VHF Satellite EPIRB SART Transponder Weather fax AIS LRIT / SSAS VDR Gyro compass Magnetic compass X-band and S-band radar MF-HF equipment Charging unit / switchboard DSC watch receiver Inmarsat C including printer Portable GMDSS VHF Satellite EPIRB SART Transponder Weather fax AIS LRIT / SSAS VDR Gyro compass Magnetic compass X-band and S-band radar ECDIS Speedlog Echo sounder Autopilot system (FU, NFU, autopilot) GPS Wind indication system MY NavCom Choose out of the wide range of Comfort NavCom the tailormade service your fleet needs.
5 NavCom Services on contract basis SCOPE OF SERVICE NavCom Services on Demand Overview Annual gyro overhaul (including fluids and up to 2 gyros per vessel) APT (VDR) including COC Radio Survey (GMDSS), including AIS, SSAS, SART, EPIRB SART/EPIRB replacement service for expired batteries Magnetic compass calibration (once every two years) Radar inspection (including up to 2 radar systems per vessel) Maintenance and repair of NAVCOM equipment Batteries Wear-and-tear parts (magnetron, drive belts, etc.) On-board time while performing maintenance service Travel costs and expenses in major ports (300 km/3 hours) Spare parts on a lump-sum basis (per attendance, per equipment, including delivery) Basis Comfort My We operate our service support through a global operational network of more than 45 service partners in the world and more than 100 service stations. This network is strategically located along the main shipping routes covering all the commercial ports worldwide and is able to respond quickly and efficiently. References Braren Ernst Russ Hammonia Juengerhans Laeisz Liberty one Midocean NSB NSC Peter Döhle
6 Retrofit INTERSCHALT replaces your old, obsolete systems with modern, proven NavCom equipment. Upgrades have proven to reduce operational costs and increase safety. A dedicated and specialized team focusing solely on upgrades is ready to revitalize your vessel. To make sure all refit installations are a success we follow a procedure consisting of four steps Design Our specialist carry out a site survey to gather the necessary information for a design or estimate to complete the initial tasks required for the detail design / engineering of an on board NavCom system to be retrofitted. The report includes a suggested system layout and forms the basis for a delivery contract. Engineering The system is carefully tailored to meet customer requirements and is outlined in an design document which includes cable planning. Installation Is done while the ship is in service or during docking, either by our own team of technicians, subcontractor or the customers own staff undersupervision of our engineer. Commissioning & Training Experienced commissioning engineers make sure that the systems are properly set to work. The engineers hand over the system to the customer s representative.
7 INTERSCHALT maritime systems AG Osterbrooksweg Schenefeld Germany service interschalt.de Innovation for shipping
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