GTS Global Technology Services

Transcription

1 GTS Global Technology Services raňajky s IBM pre obchodných partnerov Filip Uram, ITS Channel Sales Manager May 3 rd 2011

2 Agenda GTS štruktúra ITS portfolio Cloud computing 2

3 GTS štruktúra Maintenance Technical Support Integrated Technology Services Strategic Outsourcing 60 x delivery HC (PM, Architects, Specialists) + GDC 10 x sales 3

4 GTS People Management: Pavol Rybar st. acting GTS manager, MTS manager Pavol Laurinec ITS Sales Leader Tomáš Mesároš ITS Delivery Manager Sales: Peter Maďar, Martina Trajlínková, Tomáš Milko MTS sales Filip Uram ITS sales - channel Matej Zaťko ITS sales public Michal Holenia ITS sales networking Pavol Rybár ml. ITS sales telco&utility 4

5 Maintenance Technical Support HW maintenance HW servis s definovaným SLA na odstránenie poruchy 4-48h fixtime Zmluva alebo ServicePac BP discount 17% SW maintenance 5

6 Integrated Technology Services Data Center Services Middleware BPM, Websphere Server - implementation, virtualisation, Enterprise Cloud Storage&Data implementation, backup, archiving, DMS Site&Facility data center design, energy efficiency 6

7 Integrated Technology Services Enterprise Services BCRS business continuity resiliency Security - penetration testing, managed security services, PCI assessments, governance, Integrated Communication Services - voice, networking (Cisco, Juniper) 7

8 Integrated Technology Services Workplace Services Enduser support Virtual Desktop Smart Business Desktop on IBM Cloud 8

9 The market for public IT cloud services will grow three to five times faster than the total IT market in CEE 60% 50% 40% 30% 20% 3-5x faster growth for public IT cloud Revenue is ramping very quickly don't be fooled by today's modest early markets scale, IDC % 0% CEE Public IT Cloud Growth CEE IT Spend Growth 9 Source: Cloud Revenue - Worldwide and Regional Public IT Cloud Services Forecast, IDC 2010 Source: IT Spend Black Book 2010 V3, IDC 2010 Note: CEE includes Central and Eastern Europe, Russia, excludes Turkey

10 Is cloud computing really new? Yes, and no. Cloud computing is a new consumption and delivery model inspired by consumer Internet services. Cloud computing exhibits the following 5 key characteristics: On-demand self-service Ubiquitous network access Location independent resource pooling Rapid elasticity Pay per use While the technology is not new, the end user focus of self-service, self-management leveraging these technologies is new. Usage Tracking Web 2.0 End User Focused Virtualization Service Automation & SOA EXAMPLE: ASUS at CES Introducing the Eee Pad Lineup 10

11 What is different about cloud computing? Without cloud computing With cloud computing Virtualized resources Automated service management Standardized services Location independent Rapid scalability Self-service Software Software Hardware Storage Networking Hardware Storage Networking Software Hardware Storage Networking Note: Elements of cloud computing taken from NIST, Gartner, Forrester and IDC cloud computing definitions 11

12 Design a cloud computing deployment as part of the existing IT optimization strategy and roadmap Standardize and automate Consolidate Reduce infrastructure complexity Reduce staffing requirements Manage fewer things better Lower operational costs Virtualize Remove physical resource boundaries Increase hardware utilization Reduce hardware costs Simplify deployments Standardize services Reduce deployment cycles Enable scalability Flexible delivery 12

13 Workloads may be at different levels of readiness for cloud 13

14 There is a spectrum of deployment options for cloud computing Private IT capabilities are provided as a service, over an intranet, within the enterprise and behind the firewall Public IT activities / functions are provided as a service, over the Internet Enterprise data center Enterprise data center Enterprise A Enterprise B A Users B Private cloud Managed private cloud Third-party operated Hybrid Hosted private cloud Third-party hosted and operated Shared cloud services Internal and external service delivery methods are integrated Public cloud services Free Register Credit Card Click to contract 14

15 IBM is investing in cloud computing to meet internal and client needs Silicon Valley Raleigh Dublin Krakow Ehningen Beijing Hanoi Seoul Tokyo IBM Cloud Labs Bangalore Singapore Cloud Competence center Cloud delivery center São Paulo Johannesburg IBM CIO Cloud Implementations: Analytics Collaboration Development and Test Desktop Storage Business Services Blue Insight 140,000 users growing to 200,000 LotusLive 85% of all web conferencing Dev/Test Time to build a dev/ test environment from 1 week to 1 hour Workplace Cloud Estimated savings up to 30% Network Storage Cloud Up to 40% savings in storage costs Production Cloud 1,000 potential applications identified Fit for purpose middleware platform Common Compute Platform (Compute/ Network/ Storage) 15 Base Enterprise Platform

16 BPs can resell Cloud Services IBM offers partner-enabled cloud service offerings with 4 additional offerings under development. Information Protection Services Managed Backup Cloud (Category) Onsite Data Protection Management Express Managed Services Tivoli Live Smart Business Desktop on the IBM Cloud Compute and Infrastructure Services Managed Security Services IBM X-Force Threat Analysis Hosted and Web security IBM Vulnerability Management Service IBM Security Event and Log Management Services Smart Business Development and Test (Tier 1). Server Implementation/Migration Services for Cloud Computing Storage & Data Implementation/Migration Services for Cloud Computing Additional IBM Cloud Services for Partners Targeted for 4Q10 Other Services Also Available: IBM LotusLive Online Collaboration & Social Networking IBM PaaS Solutions (ex: DB2 and WebSphere) Smart Business Desktop on the IBM Cloud Smart Business Expense Reporting Smart Business End User Services IBM Corporation

17 You can have your server environment running in minutes on the IBM Cloud. The self-service portal, designed for ease of use, guides you through setting up what you need and triggers the automated provisioning of your servers. Click and choose the service you need Choose the hardware and usage configuration Application provisioned and ready to run Step 1 Step 2 Step IBM Corporation

18 Standard software images help provide a ready-to-use, stable base on which to build your own customized images. Middleware and operating systems: 32-bit and 64-bit Linux middleware IBM Lotus IBM WebSphere IBM DB2, Informix and Cognos IBM Tivoli SUSE Linux Enterprise Server (SLES) 11 Red Hat Enterprise Linux (RHEL) 5.5 Microsoft Windows Server Windows Server 2003 and 2008 Development and test tools: IBM Rational software Aviarc and Servoy requirements, collaboration, quality, build and assets... development tools Add-on cloud management and integration tools: CohesiveFT and Kaavo... hybrid cloud connectivity and management IBM Corporation

19 Nine 32- and 64-bit configuration options enable you to pick the virtual machine (VM) instance sizes that best fit your needs. Virtual machine (VM) Options Virtual CPUs with 1.25 Gigahertz Virtual Memory (Gigabytes) Instance Storage (Gigabytes) 32-bit configurations 64-bit configurations Copper Bronze Silver Gold Copper Bronze Silver Gold Platinum Intel architecture servers provisioned in minutes with Linux (Red Hat or Novell SUSE) or Microsoft Windows Server (2003 or 2008) and your choice of middleware. Provisioned in minutes, depending on instance storage size. Option to decrease instance storage to minimum required by chosen image to help reduce provisioning time. Virtual machines (VMs) can be provisioned as standalone servers or in combinations to build sophisticated configurations, including load-balancing and resilient architectures. Private images can be built on one virtual machine configuration and migrated to a configuration of a different size, within the limitations of the base IBM image. Prices start under 10 cents per hour* for a virtual machine including operating system. Reserved capacity options provide pools of resources for immediate use at discounted rates. *US prices for 32-bit copper configuration with Windows Server or SUSE Enterprise Linux, current as of March Prices subject to change IBM Corporation

20 Our solution provides the option to reserve pools of resources and potentially reduce cost at the same time. Package Pricing model Package description Pay-as-you-go Pay-as-you-go with reserved capacity Per virtual machine (VM) hour Monthly charge plus discounted per VM hour No commitment for you to buy fixed amounts of resources IBM will provide capacity as available Reserved capacity pool package ability to freely provision and de-provision any combination of VMs within chosen pool size limits for a 6 or 12 month period Pool consists of CPUs with matching memory and storage. Smallest pool has 64 base processors, 96 GB memory and 9.6 TB storage. Larger pools may be ordered in units of this small package. Discounted VM per hour usage charge within pool No commitment for you to buy fixed amounts of resources Monthly reserved capacity package charge for 6 or 12 months proportional to pool size IBM Corporation

21 Sample calculation: Buy a server: 38 instances 2x IBM x socket 4 core 16GB RAM SCSI disks 24x7 support Cost per server: HW=$8300 VMware=$5700 Support=$2000/yr Facilities=$2000/yr Cost for 3 years: (2 x ($ $4000) x 3 ~ $108k Use a server in the cloud: 38 instances Target server : Copper, Silver, Gold 38 instances - split Copper: 8 Sliver: 21 Gold: 9 (for peak usage) Cost per hour: 8 x $0.133 = $ x $0.50 = $ x $1.00 = $9.00 Total cost of cloud cost case depend of several facts: Are the applications run only Mon-Fry 9am-5pm? What s the average usage of the environment? If you combine these facts: Cost of cloud usage for 3 years = 38 x $0.133 x 8 x 260 x 3 = $31,5k IBM Corporation

22 Typically managed PCs have issues that virtualized PCs don t Area Traditional PC environment Virtualized environment Manageability Unmanageable assets, compliance Simplified asset management Standardized infrastructure Simplified user management Operating costs Complex environment, support needs Simplified software distribution Quick, simple IMAC Lower help desk incidents Productivity End user IT chores cause disruption Higher availability than PC Reduced downtime for IT functions Any time, anywhere access Resource allocation Significant downtime, can t share resources Share resources across users Client by day, enterprise by night for virtual resources Security High exposure to viruses, theft Reduced exposure to data loss/theft Simplified backup Fewer virus entry points Deployment issues Difficult or expensive upgrades, migrations Simplified migrations, upgrades free up IT resource for other priorities IBM Corporation

23 Desktop Class Types and Pricing Desktop VM Type Bronze Silver Gold CPU (VMs/Core) RAM 1 GB 1 GB 2 GB Disk (C: Drive) 7.5 GB 10 GB 15 GB Persistent VM No Yes Yes Availability 99.5% 99.5% 99.5% XenDesktop HDX Option Included Included Sold in blocks of Pricing Monthly List Price (per desktop) Minimum Blocks Standard $ 36 $ 48 $ 60 3 Customer Premise ($27k monthly base cost) $ 36 $ 48 $ Trial (3 months one time charge) $ 190 $ 260 $ IBM Corporation

24 Desktop on the IBM Cloud - Pricing for Add-ons Component Increments per Customer List Pricing (per month) Standard Single-Tenant Cust Prem Additional disk per 100 GB $110 $110 $390 Backup/Recovery per 100 GB $90 $90 N/A Remote access from Internet per customer $1775 $1775 N/A Internet access (Outgoing) per 1 Mbps $280 $280 N/A Server VMs Small (2 core, 8 GB, 30 GB disk) Server VMs Medium (2 core, 16 GB, 30 GB disk) per server $1175 $1175 N/A per server $1385 $1385 N/A SLA Upgrade (99.9% availability) per Tenant $1490 $1490 N/A XenDesktop HDX Upgrade (Bronze) per 50 VMs $565 $565 $565 Wide Area Network Connectivity ** Custom TBD TBD TBD ** Connectivity is custom in the initial release, but pricing will be added in the near future IBM Corporation

25 Desktop on the IBM Cloud -- Contract Terms Trials Three (3) month term, renewable for an additional 3 months No startup/one-time charge. Boarding period of 30 days. Bronze, Silver, or Gold VMs. VPN required (in order to connect to customer Active Directory and data/applications) Regular contract Contract term is 36 months No startup/one-time charge Boarding period of 60 days. Charges do not start until boarding is completed. Contract changes The number of virtual desktops in the contract can be reduced by 20% without penalty. Additional virtual desktops can be added within 15 days. Additions are coterminous with original contract, except within the last six months IBM Corporation

26 What s next? Filip Uram filip.uram@sk.ibm.com IBM Corporation