Disaster Recovery Infrastructure

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1 Disaster Recovery Infrastructure An Ideal cost effective solution to protect your organizations critical IT infrastructure with business continuity. Organization's IT infrastructure usually evolves with the time. In other words your current IT infrastructure has evolved along with your business growth. It is quite difficult to duplicate your present IT infrastructure in need of a disaster recovery site. While you understand the paramount importance of the Business Continuity you are with out a solution due to your tight corporate IT budget. Am I without a relief? Is my business is under risk? How can I get out of the trap? are the typical questions that burns the minds of business owners as well as of CIOs. VSIS Disaster Recovery For organizations seeking affordable, scalable, secure, highly available, open and secure IT Disaster Recovery Infrastructure. About VSIS VSIS is a fully owned subsidiary of VS Group which comprises of VS Hydro, Vidya Silpa, VS Energy and VS Turbo. VS Group has been present on the market for over 30 years, and employs over 500 people to date. VSIS is a leading provider of premium IT security and infrastructure solutions to small, medium and large enterprises. We primarily provide commercial Open Source IT infrastructure and security solutions based on Linux operating system, and integration services with your existing proprietary and open source IT infrastructure. Our solutions are backed with industry standard hardware. We are one stop shop for all your IT infrastructure and security requirements. We treat all the businesses with equal priority whatever the size it may be. VSIS solutions are backed by the industries most experienced Open Source architecturing and engineering team. Our 24x7 support infrastructure comprises of web based tickets, knowledge base, phone support and incidence based on-site support. You have one answer. That is none other than the virtualizing of your current IT infrastructure. It helps you to duplicate the current infrastructure using a fraction of cost that required for the physical duplication of your existing hardware and software infrastructure. VSIS Disaster Recovery Infrastructure is based on virtualization and it can relive you from the risk of not having a Business Continuity plan. We haven't re-invented the wheel again. Yet we have engineered our solution with this world class products. Foundation of our solution is Red Hat Enterprise Virtualization. You can simply call it as RHEV. Since it can not do any thing without the hardware we are offering it with the industry standard servers and storage solutions. Our solution is completely supported on HP, IBM, and Dell servers and storage. You already aware that there are many choices in the market as virtualization solutions. You may wonder why we have selected Red Hat Enterprise Virtualization as our foundation. RHEV provides the leading virtualization performance and scalability for real world enterprise applications like Oracle, SAP, and Microsoft Exchange. It can provide you security and compliance by moving data off the endpoint and into the datacenter and uses Industry-leading security built on the security-hardened Red Hat Enterprise Linux kernel and increased manageability available by centrally provisioning and monitoring your desktops. It provides you increased manageability by centrally provisioning and monitoring your desktops and servers as virtual machines while providing management features including live migration, high availability, load balancing, power saving, and mush more. Most importantly it provides the business agility and continuity by eliminating the dependencies between the desktop operating system and the underlying hardware. While RHEV is providing all of the above it is available for you at a percent lower cost with the same or better features compared to other similar proprietary virtualization solutions. We have implementation plans for you based on Economy, scalability, and Performance or combination of these value parameters. We will fit the solution to your budget without compromising the quality of the solution. The Disaster Recovery Infrastructure solution which is offered by VSIS is the most affordable, scalable, secure, and quality solution available in the market. It maximize your return on investment while optimizing the quality. These are our plans. Economy Plan Economy and Scalability Plan Performance Scalability Plan Superior Performance and Scalability Plan We will also advice howto move from Economy Plan to Superior Performance and Scalability plans. VSIS customers are eligible for comprehensive usage training for all the products and solutions offered by VSIS.

2 Economy Plan Gig bit network switch with required network cabling This plan is scalable as your business grow. Customers can start with single server hardware, RHEL and RHEV subscriptions. While this solution does not consolidate storage and server hardware it can scale as your business grow. You can purchase additional server hardware, RHEL and RHEV subscriptions as the requirements increase. As the Economy Plan this implementation will not support for special features like high availability, live migration, power saver which are offered by RHEV. This plan will include following components Single server with local disk storage Perfor mance Scalability Plan One support subscription for Red Hat Enterprise Virtualization 2.2 or later While this plan is the most economical offer it does not scale well as your business grow. The scalability will limit by the server memory and local hard disk capacity. You will also not have special features like high availability, live migration, power saver which are offered by RHEV. On the other hand you don't have to worry about the scalability or performance since VSIS engineering will always help you to upgrade the infrastructure into a higher level plan along with the business growth. Customers can start the DR site by virtualizing most business critical applications first. Economy and Scalable Plan One or more server hardware. One or more support subscriptions for Red Hat Gigabit network switch with required network cabling iscsi based shared storage This plan is scalable as your business grow. You can start with single server hardware, one RHEL and RHEV subscription and shared iscsi storage. This solution also consolidates storage and server hardware and it can scale as your business grow. Customers can purchase additional server hardware, RHEL/RHEV subscriptions and additional disks for iscsi storage as the requirements grow. One or more servers with local disk storage One or more support subscription for Red Hat

3 Superior Perfor mance and Scalability Plan Features of RHEV Live Mig ration Two or more servers. One or more support subscription for Red Hat Gigabit network switch with required network cabling Fiber channel based storage to be used as a shared storage. This plan is scalable as your business grow. You can start with two server hardware, one RHEL, RHEV subscription and shared Fiber channel storage. This solution also consolidates storage and server hardware it can scale as your business grow. Red Hat Enterprise Virtualization includes Live Migration, which provides the ability to move a running virtual machine between physical hosts with no interruption to service. Live Migration is transparent to the end user. The virtual machine remains powered on and user applications continue to run while the virtual machine is relocated to a new physical host. Red Hat Enterprise Virtualization (RHEV) allows the administrator to: Perform hardware maintenance without application downtime. Relocate a virtual machine to a new host to dynamically balance resources within a cluster. Migrate a virtual machine from a host that may be experiencing a soft-failure Move a virtual machine to a new host to free up resources to allocate to other virtual machines. High Availability Customers can purchase additional server hardware, RHEL/RHEV subscriptions and additional disk for fiber channel storage as the requirements grow. This solution is highly scalable and provides you superior performance when your primary site is not available.

4 Red Hat Enterprise Virtualization Manager continually monitors the physical host server systems. In the event of a hardware failure, any virtual machine configured to be highly available will be restarted on another host in the cluster. System Scheduler Red Hat Enterprise Virtualization Image Manager includes a powerful set of features for creating and managing virtual machine images. Red Hat Enterprise Virtualization Image Manager includes Thin provisioning allowing administrators to more efficiently utilize their storage Snapshots creating a point in time image of a virtual machine's storage, allowing the administrator to roll back the virtual machines state Templates enabling users to rapidly provisioning virtual machines based on master images stored in a central image library Maintenance Manager The Red Hat Enterprise Virtualization System Scheduler manages the allocation of physical resources within the virtual data center. The System Scheduler continually monitors the utilization of host systems and virtual machines, dynamically managing the placement of virtual machines within the data center based on policies defined by the system administrator. Power Saver Maintenance Manager will alert the administrator when an upgraded version of the hypervisor software is available and allow the administrator to perform a one-click update. Power Saver extends the System Scheduler to add policies to reduce power consumption by consolidating more virtual machines onto a smaller number of physical hosts. Since most organizations size their infrastructure to cope with their peak capacity requirements, during off peak hours, such as nights and weekends the extra physical capacity is consuming expensive physical resources such as power and cooling. The administrator configures the minimum service level at which the Power Saver policy is triggered. For example if the utilization of a single host goes down to 10% for 20 minutes or more then System Scheduler will use live migration to relocate the virtual machines running on this host to other hosts in the cluster. Image Manger Maintenance Manager provides a secure and reliable mechanism for upgrading the physical host systems. If virtual machines are running on the hypervisor, they will be automatically relocated to other hypervisors in the cluster using Live Migration. In the case of failure the hypervisor will roll back to the previous software release Upgrade can be initiated from the graphical user interface or scripted from the command line for large scale automation Maintenance manager allows organizations to reduce administration and maintenance costs by minimizing the need for expensive out-of-hours maintenance windows. Perform server maintenance during regular working hours instead of paying over-time for late night or weekend operations all without an interruption to service. Maintenance Manager is included within all editions of Red Hat Enterprise Virtualization. Memory Overcommitment Red Hat Enterprise Virtualization can allocate more virtual memory to its VMs than the host has physical memory. Page Sharing Memory page sharing allows VMs with like operating systems to share physical memory to store redundant memory pages. VM Backup Red Hat Enterprise Virtualization supports third- party backup agents running inside VMs for data and operating system backup.

5 Support Structure We have structured our support based on four severity levels. These severities define at what level an issue will affect for the Businesses Continuity. We have categorized service levels which are Standard and Premium. VSIS Support Infrastructure VSIS professional support infrastructure is based on three channels Web Tickets Severity Levels Phone support with help desk Severity Standard Service Levels Premium Severity 1 1 business hour 1 business hour Severity 2 4 business hours 4 business hours Severity 3 1 business day 1 business day Severity 4 2 business days 2 business days Service Levels Component Standard Premium Hours of Coverage Support Channels Number of Cases Standard Business Hours 9AM to 5PM Web ticket and Phone. Unlimited Standard business hours and 24x7 for Severity 1 Web ticket and Phone. Unlimited Note: Site visits will be carried out if the issue can not be solved using primary channels web tickets and phone. Severity Level Definitions Severity Severity 1- A severity one (1) issue is a catastrophic production problem which may severely impact the client's production systems, or in which client's production systems are down or not functioning; loss of production data and no procedural work around exists. Severity 2 - A severity two (2) issue is a problem where the client's system is functioning but in a severely reduced capacity. The situation is causing significant impact to portions of the client's business operations and productivity. The system is exposed to potential loss or interruption of service. Severity 3 - A severity three (3) issue is a medium-to-low impact problem which involves partial non-critical functionality loss. One which impairs some operations but allows the client to continue to function. This may be a minor issue with limited loss or no loss of functionality or impact to the client's operation and issues in which there is an easy circumvention or avoidance by the end user. This includes documentation errors. Severity 3 - A severity four (4) issue is for a general usage question or recommendation for a future product enhancement or modification. There is no impact on the quality, performance or functionality of the product. Priority Urgent High Medium Low On-site support All these support channels are available for all of our customers based on severities and service levels. Hardware Requirement RHEV is a hardware assisted virtualization technology. Intel or AMD x86_64 based servers with hardware virtualization capabilities (Intel VT-x or AMD AMD-V; for optimal performance, Intel EPT or AMD RVI are recommended. The shared storage also should be available based the choice of above implementation plans. Migration Services The solution will include the following migration services. 1. P2V Converting Physical Machines to Virtual Machines. This includes both Windows and Linux. 2. V2V Converting virtual machines from other virtualization technologies like VMWare, Microsoft Hyper-V etc., into RHEV based Virtual Machines. Supported Guest Operating Systems The following guest operating systems are officially supported by RHEV. OS Windows Version Windows 2003, 2007, 2008, Vista and XP Linux Red Hat Enterprise Linux version 3, 4 and 5 Contact Details Phone: Web: For More Information on RHEV Please visit

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