Prof. Dr. Lutz Heuser, SAP Research Dr. Zoltán Nochta, SAP Research October, 2007

Transcription

1 Ubiquitous Computing in Geschäftsprozessen SYSTEMATIC THOUGHT LEADERSHIP FOR INNOVATIVE BUSINESS Prof. Dr. Lutz Heuser, SAP Research Dr. Zoltán Nochta, SAP Research October, 2007

2 Outline 1. Lecture Overview 2. SAP 3. SAP Research 4. CEC Darmstadt SAP 2007 / Ubicomp / Heuser, Nochta / Page 2

3 Outline 1. Lecture Overview: Organizational 2. SAP 3. SAP Research 4. CEC Darmstadt SAP 2007 / Ubicomp / Heuser, Nochta / Page 3

4 Dates 26 th October, 2007 Introduction 23 th November, th December, th January, st February, 2008 Location: C110 Time: 13:00-17:00 SAP 2007 / Ubicomp / Heuser, Nochta / Page 4

5 Lecture on the Web FB20 FB18 and FB1 Go to click on link for MM1 under Lectures on Multimedia SAP 2007 / Ubicomp / Heuser, Nochta / Page 5

6 Exams FB20: Probably oral FB18 and FB1: Probably oral Important note: If the exam can be taken in an oral form depends on the number of participants.regarding the examination form and the exam s dates you will find information on our websites. SAP 2007 / Ubicomp / Heuser, Nochta / Page 6

7 Outline 1. Lecture Overview: Topics 2. SAP 3. SAP Research 4. CEC Darmstadt SAP 2007 / Ubicomp / Heuser, Nochta / Page 7

8 Course Overview In this course we will learn how state-of-the-art ubiquitous computing technologies can be utilized in real business processes identify technologies economic potential for business processes deal with underlying technologies, their benefits and problems demonstrate how integration works between the real world and the virtual world as it is represented in enterprise software systems today SAP 2007 / Ubicomp / Heuser, Nochta / Page 8

9 Ubiquitous Business Processes Setting an example is not the main means of influencing another, it is the only means. Example business processes supported by ubiquitous computing RFID in retail management Aware goods for quality management in logistics Safe asset management Smart warehouse management Intelligent vending machines and processes Workplace safety management Brand protection management Example pilot projects Requirements, solution approaches, lessons learned, Live Demos Proof of concepts, get in touch with technology, (Albert Einstein) SAP 2007 / Ubicomp / Heuser, Nochta / Page 9

10 Technologies & Architecture Principles Business software systems RFID Sensor networks Wireless communication Service oriented integration into business software Hardware abstraction, emerging standards Promising approaches, open problems Bringing business logic on the item Network management Code distribution and deployment SAP 2007 / Ubicomp / Heuser, Nochta / Page 10

12 Summary of SAP Today SAP AG in 2006 revenues: 9.4 billion More than 41,200 companies run SAP software Providing more than 25 industry solutions 41,919 SAP employees (June, 2007) 12 million users in 120+ countries team with us to Integrate their business processes Extend their competitive capabilities Get a better return on investment at a lower total cost of ownership Unique partner ecosystem More than 3,850 partners Overall more than 180,000 SAP partner certificates SAP 2007 / Page Ubicomp 12 / Heuser, Nochta / Page 12

13 SAP is Well Positioned for Growth Trusted business partner for 41,200+ companies the largest installed base in the enterprise software sector Deep vertical expertise with strategic solutions for more than 25 industries Great innovation power with 12,330 developers Largest ecosystem in the industry system integrators, ISVs, OEMs, resellers, partners One of the top brands globally #34 according to BusinessWeek SAP 2007 / Page Ubicomp 13 / Heuser, Nochta / Page 13

14 SAP's Global R&D Organization >30% of SAP s developers are located across the globe in 8 SAP Labs Canada Montreal USA Palo Alto Business Innovation Ecosystem Germany Walldorf Engineering Business Process Know-How Israel Ra anana Technological Innovation Hungary Budapest Bulgaria Sofia India Bangalore Talent pool China Shanghai SAP 2007 / Page Ubicomp 14 / Heuser, Nochta / Page 14

15 Business Network Transformation and Enterprise SOA Increase Competitiveness Increase Productivity ERP + Business Process Re-Engineering Enterprise SOA + Business Network Transformation 1990s 2000s 2010s SAP 2007 / Page Ubicomp 15 / Heuser, Nochta / Page 15

16 Business Network Transformation Has Become the Primary Source of New Differentiation Network of Brains (Collaboration, Communities of Innovation) Network of Businesses (Process Automation, Internet of Services) Network of Resources (Virtualization, Internet of Things) SAP 2007 / Page Ubicomp 16 / Heuser, Nochta / Page 16

17 Enterprise SOA: A New IT Architecture To Run Business Networks Innovation & Flexibility From transactional work to management by exception Customer-specific next practices Differentiation SAP Applications SCM SRM Industries CRM PLM ERP Enterprise Service Repository Stable Core & Low TCO Best practices Compliance Connectivity SAP NetWeaver Business Process Platform Automation Virtualization SAP 2007 / Page Ubicomp 17 / Heuser, Nochta / Page 17

18 SAP The Employer of Choice Great Place to Work Institute SAP Germany voted 1st place as best Employer in Germany Special Award for Health Great Place to Work Institute SAP Germany voted 1st place as the best Employer in Germany Special Awards for Diversity and Fairness Recruiting and Staffing Best In Class (RASBIC) Award 2006 for SAP Labs India from Bharati Vidyapeeth s Institute of Management Studies & Research. SAP 2007 / Page Ubicomp 18 / Heuser, Nochta / Page 18

19 An Out-of-the-Ordinary Company Recruits Out-of-the-Ordinary People We hire self-motivated individuals not afraid of taking initiative Employees are responsible for Achieving individual goals Enhancing skills Developing a career We ask a lot of our employees, but we also give a lot in return: Exceptional benefits Knowledge, tools, and resources Challenging projects with global customers The opportunity to make a name for yourself! SAP 2007 / Page Ubicomp 19 / Heuser, Nochta / Page 19

21 Global R&D network of SAP St.Gallen Zurich Palo Alto Montreal Darmstadt Belfast Walldorf Sophia Antipolis Karlsruhe Dresden Budapest Sofia Tel Aviv Shanghai Tokyo Bangalore Pretoria Brisbane SAP Labs SAP Research SAP 2007 / Ubicomp / Heuser, Nochta / Page 21

22 SAP RESEARCH Organizational Structure SAP RESEARCH SAP INSPIRE Seeks for entrepreneurial talent within SAP Identifies growth opportunities which are in line with SAP s overall vision and strategy, but beyond the existing portfolio Near term focus (~18 month) SAP RESEARCH SRCs & CECs Observes IT trends Determines business value of new technologies Introduces new technology & concepts for future solutions that will be of strategic importance SAP and its customers Long term focus (~3-5 years) SAP 2007 / Ubicomp / Heuser, Nochta / Page 22

23 SAP RESEARCH Research Programs Smart Items Research Enabling the real-time enterprise by bridging the gap between the real and the digital world Security & Trust Provision of user-centric security solutions for dynamic, collaborative, and adaptive interenterprise business scenarios Knowledge People Interaction Integrated knowledge-intensive collaborative working environments Software Engineering & Architecture Computer assisted engineering practices for SAP s standard development processes Business Process Mgmt & Semantic Interoperability Highly configurable process-oriented applications and semantically enriched service-oriented composition of applications Focus topics AUTO-ID, sensor networks & embedded systems technologies Infrastructure, middleware, service orientation Focus topics authorization and trust management secure services & composition security engineering Focus topics e-learning and KM technologies knowledge integration and innovation smart human computer interaction Focus topics Model-driven SW development SW quality and non-functional aspects SW architectures for virtualization Focus topics Collaborative bus. processes between enterprises Model-driven architectures & engineering Semantic Web Services; SoA Interoperability of applications & enterprises SAP 2007 / Ubicomp / Heuser, Nochta / Page 23

24 Research Programs / Example Example: Towards Next Generation Auto-ID: SToP, BRIDGE, SOCRADES CoBIs, PROMISE Future Manufacturing Example: Smart Items Infrastructure Metro Future Store Auto-ID Node Collaborative Research (e.g. EU project) Research Project Pilot Project Transfer Project Research Program Example: Smart Items Research (SIR) time SAP 2007 / Ubicomp / Heuser, Nochta / Page 24

25 The Outside-In Approach SAP Research looks at universities, industry research centers, and other institutions, tries to ascertain which technological trends they are identifying and then determines whether these trends might be able to influence future business processes In current research projects, we cooperate with 50 universities 30 research organizations 80 technology partners 30 industrial users Innovations emerge from ecosystems, not from single players SAP 2007 / Ubicomp / Heuser, Nochta / Page 25

26 SAP RESEARCH Collaboration with Universities Besides existing research relations with leading German, US, F, CH and AUS universities, SAP offers Professors to engage in research proposals for public funding to join SAP during their sabbatical Students an internship during their studies to prepare their thesis Graduates to apply as a Full Time Employee at SAP Research to prepare their PhD Universities Strategic long-term engagement (framework contracts) Campus-based Engineering Centre SAP 2007 / Ubicomp / Heuser, Nochta / Page 26

28 SAP Research CEC Darmstadt Vicinity to the brain pool TU Darmstadt Multiplicity of nearby research institutions Fraunhofer Institutes IGD, SIT Computer Graphics Center ZGDV Hessian Telemedia Technology Competence Center httc Technology Center of German Telekom Connected to SAP Research world-wide Bridging to SAP units in Walldorf and Rot > 30 researchers and students in 2006 SAP 2007 / Ubicomp / Heuser, Nochta / Page 28

29 New Ph.D. Model SAP Research is consortium member in various EU- and national projects, that offer challenging research topics in the areas of Interoperability, Smart Items Research, Web Services, Knowledge Management, Human Computer Interaction and many more are an ideal platform for doctoral thesis in conjunction with Universities while in parallel gaining industry experience In Darmstadt, Ph.D. students at SAP Research are currently involved in the following projects: (EU) Content Sharing (BMWi) Aposdle (EU) Eudismes (BMBF) TestBalance (BMBF) Innova SAP 2007 / Ubicomp / Heuser, Nochta / Page 29

30 Initial Academic Partners for Ph.D. Program Graphical-Interactive Systems Prof. Dr.-Ing. José Luis Encarnação Telecooperation Prof. Dr. M. Mühlhäuser Multimodal Interactive Systems Prof. Dr. B. Schiele Multimedia Communications Lab KOM Prof. Dr.-Ing. R. Steinmetz SAP 2007 / Ubicomp / Heuser, Nochta / Page 30

31 SAP Research CEC Darmstadt: Focus Workplace of the Future Knowledge networks linked with business processes New models of interaction Simplicity centric software engineering practices and processes and context aware service frameworks Knowledge Upcoming: Business Centric Networks Interaction Network convergence and business applications Network support of enterprise services Software Engineering SAP 2007 / Ubicomp / Heuser, Nochta / Page 31

32 Future Working Environments Future Working Environments focus on people interacting with their environments and collaborating with each other, having multiple ways of integrated access to all kind of information sources required to carry out their tasks while enhancing their knowledge and capabilities. Among these resources, the key is the knowledge of the co-workers to complement in dynamic groups the needed competences and skills to carry out complex tasks in a efficient way leading to increase on productivity and creativity for generating innovative solutions. SAP 2007 / Ubicomp / Heuser, Nochta / Page 32

33 Workplace of the Future: Research Topics Knowledge Worker Social Semantic Desktop Ad-hoc workflow and procedure modeling Field Force Simplicity Decision Support Interaction Shop floor UIs Collaboration Integration of working and learning Context Awareness Visualization SAP 2007 / Ubicomp / Heuser, Nochta / Page 33 Location awareness Wearable Computing Multimodality Shop floor UIs Device Federations Device independence

34 Contact SAP Research CEC Darmstadt Bleichstraße Darmstadt research.darmstadt (at) sap.com Further positions expected, diploma theses and student positions available. SAP 2007 / Ubicomp / Heuser, Nochta / Page 34

35 Thank you! SAP 2007 / Ubicomp / Heuser, Nochta / Page 35

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