Elluminate Live! Installation and Configuration Guide

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1 Elluminate Live! Installation and Configuration Guide Windows 95/98/Me/NT/2000/XP Elluminate, Inc. All Rights Reserved.

2 Contents Section 1 Section 2 Section 3 Getting Started...1 Prerequisites...1 Minimum System Requirements for Windows...1 Accessing an Elluminate Live! Session...1 Starting Elluminate Live!...3 Automatic Installation of Elluminate Live!...3 Detection of Java Web Start...3 Installation of Elluminate Live! Resource Files...3 Configuring Elluminate Live!...6 Testing Your Speakers and Microphone...6 Microphone Configuration...6 Sound Configuration...9 Elluminate Live!: Installation and Configuration Guide for Windows i

3 Section 1 Getting Started Elluminate Live! is a world-class, real-time education, demonstration and collaboration environment that is customizable and easy to use. Elluminate Live! enables live, online learning, coaching, mentoring and meeting, and features full two-way audio, direct text messaging and a shared, interactive whiteboard all in one intuitive, graphical interface. Prerequisites In order to install Elluminate Live!, you must have permission to install software on your computer. You must either be an administrator on your machine, or be granted permission by an administrator to do installations. If you do not log on to your machine, and are its only user, you are probably the administrator. If you have previously installed software on your machine, you will be able to install Elluminate Live!. Minimum System Requirements for Windows Processor Pentium II 266 MHz processor or faster Operating System Windows 95/98/NT/ME/2000/XP Memory 64 MB RAM for 95/98/ME; 128 MB RAM for NT/2000/XP Storage Space 20 MB of available disk space on your hard drive Audio Soundcard with speakers and microphone or headset Connection 28.8 kbps or higher Internet connection Accessing an Elluminate Live! Session There are several ways in which you can join an Elluminate Live! session. These include: From an invitation By logging into to the Elluminate website Clicking an link on a web page You system administrator will provide you with the details and our username and password in order for you to join the session. Elluminate Live!: Installation and Configuration Guide for Windows 1

4 From an Invitation You may access your Elluminate Live! session by clicking on a link (URL) in an ed invitation or on a Web page. You may be prompted for your username enter your first name on the sign in page. From a Registered Account You may access your Elluminate Live! session by logging in to a registered account. Log in at and click on My Elluminate. Enter the username and password provided to you by your organization and press Login. This will open your This Week s Schedule page. You may access your Elluminate Live! session by clicking on a Join link next to the corresponding session on the schedule. Sample This Week s Schedule Page Elluminate Live! Installation and Configuration Guide for Windows 2

5 Section 2 Starting Elluminate Live! The first time you join a live or recorded Elluminate Live! session, Java Web Start and the necessary resource files will be installed automatically. Automatic Installation of Elluminate Live! When you first click on a link to an Elluminate Live! session, your Internet browser will check to see if you have Java Web Start installed. If not, you may need to install it manually. Java Web Start is available from or (see the Java Web Start Installation Guide for details). Detection of Java Web Start If you do not have Java Web Start, you will be prompted to install it. Follow the steps indicated on the web page. Installation of Elluminate Live! Resource Files When Java Web Start is successfully installed, you can install the required resource files and test your connection to an Elluminate Live! session by joining Elluminate s configuration room. Press Start Elluminate Live! in Step 2 of the installation instructions. The following outlines the steps involved. Elluminate Live! Installation and Configuration Guide for Windows 3

6 When you click on Start Elluminate Live! you will see a splash screen. This indicates that Java Web Start has started the process of connecting you to the session. The first time you enter a session, Java Web Start will check for the latest version of Elluminate Live!, matching resource files already loaded on your computer with those stored on Elluminate s server. If you require Java Resource files, Java Web Start downloads and installs them for you. This process happens only once. At some point, you will encounter a Security Warning screen stating This application is requesting unrestricted access to your local machine and network. This is a standard Java Web Start security warning. It appears when the program launched interacts in any way with your computer s hardware. Elluminate Live! uses your computer s sound card to transmit and receive sound. Press Start to continue to your session. Elluminate Live! Installation and Configuration Guide for Windows 4

7 Next, Elluminate Live! loads and installs all of the modules needed to run the session. You will be prompted to accept a license agreement. Read the agreement and click I Agree to continue to your session. Finally, the Elluminate Live! session opens, and you are ready to begin. Elluminate Live! Installation and Configuration Guide for Windows 5

8 Section 3 Configuring Elluminate Live! Testing Your Speakers and Microphone You can test your speakers and microphone using the audio set up utility built in to Elluminate Live!. Select Tools Audio Set Up Audio... A wizard will guide you through the steps to test your audio. Click to check your audio and microphone If you microphone or speakers are not working correctly, use the following to ensure your settings are correct. Microphone Configuration Microphone Basics Check the back of your computer to make sure the microphone is plugged in to the correct jack. The correct jack might be colour-coded, or identified by a symbol representing a microphone. Elluminate Live! Installation and Configuration Guide for Windows 6

9 Check your Play Control settings. Click on the Start menu and select your Control Panel. Open your Sound and Audio Devices control. Ensure that Microphone Mute is checked. Ensure that Mute is checked If Microphone is not visible on the Play Control, select Options Properties and ensure that there is a checkmark beside Microphone. Press OK. Ensure Microphone Is checked Check your Record Control settings. On the Play Control window, select Options Properties and select Recording. Ensure that there is a checkmark beside Microphone, and press OK. Elluminate Live! Installation and Configuration Guide for Windows 7

10 Select Recording Ensure Microphone Is checked When you press OK, the Record Control will open. Select the microphone by clicking in the check box. When you have selected it, you can close the Record Control. Ensure that Select is checked under Microphone Elluminate Live! Installation and Configuration Guide for Windows 8

11 Sound Configuration Are your speakers plugged in? Ensure that your speakers have power, and that they are plugged in to the correct port of your sound card. Is the volume turned up on your computer? Ensure that the speakers have not been muted by clicking on the volume icon in your taskbar (the lower right hand corner of your screen). The box should be unchecked (not muted). Ensure that the volume is not turned down all the way. Adjust it to desired level by dragging the volume slider up or down. If you can t see the volume icon on your taskbar, ensure that the volume settings are turned on in the Play Control. Click on the Start menu and select Programs Accessories Entertainment Volume Control. Ensure that the Play Control is all the way to the top and that the check box beside the "Mute all" label is not checked. Ensure Mute all is not checked Elluminate Live! Installation and Configuration Guide for Windows 9

12 Ensure that the Audio Properties are set correctly. To check the Audio Properties, right click the sound icon in the system tray and select Adjust Audio Properties, or open your control panel and select the Sound and Audio Devices control. Select the Audio tab and ensure that the Use only preferred (or default) devices checkbox is checked. Ensure Use only default devices is checked Elluminate Live! Installation and Configuration Guide for Windows 10

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