Move to the Cloud with our Managed Internet and Communication services

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1 Move to the Cloud with our Managed Internet and Communication services Team up with UniVoIP and Time Warner Cable to overcome your business communication challenges (internet, , fax, phone) and gain a competitive edge through increased efficiency. Give Your Business a Total Makeover Why? Glance at some of the benefits your business can leverage.: Fixed monthly cost reflected in one bill Up to 300MB* Business Class internet services Free technology upgrades and 24/7 US based support COMPLIMENTARY Business class phone solution with Lifetime warranty more than 60 features and great professional desk phones Unlimited local and long-distance calling One local number (DID) and voic for each user Online phone & user administration portal *Not available in all areas. Restrictions May apply Are you happy with your current set up? Why not try to get better quality with a leader in the industry. What do you have to lose? Give us a call today.

2 One Suite Business Phone Solution UniVoIP OfficeConnect is an unbeatable cloud-based business phone solution for any size company looking for enterprise-class features, low-rate calling plans, reliability and quality at a low and predictable price. Designed with simplicity and everyday business use in mind, OfficeConnect offers an excellent selection of monthly plans and phones to choose from. Enterprise-class features OfficeConnect bridge all of your employees to each other and to your clients, no matter where they are. Main office, Home offices, Satellite offices, Mobile workers and even International offices can all be accessible through a single phone number. Reliable, scalable and flexible OfficeConnect is as reliable, easy to use and robust as traditional business phone system but offer many more features at a lower cost and with less headaches! When you need to add, move, or remove a phone or an employee from your phone system or when it s time to update your auto-attendant recording or add a new feature you do not need to pay for a technician to visit. Work from Anywhere With mobility features like mobile twinning, softphones and hot-desking, that allows you log into any phone on the system and it becomes your phone with your number and your voic s, you are always reachable. None to minimal capital expenditure There is no customer premise-based equipment to buy, and with UniVoIP, even the IP phones, any required routers, and all set-up fees can be rolled into one low monthly lease. All you need is one phone per employee and a dedicated point-to-point connection or an Internet connection. You don t have to purchase or manage any equipment except the phones (lease options are available)

3 Feature Highlights OfficeConnect is everything your business need to communicate. A feature-rich phone system with unlimited domestic, and low rate international, calling plans, Fax solutions, Conferencing and advanced call routing functionality - all rolled into one reliable, robust and easy to use solution. Integrate with Microsoft Outlook. Make calls directly from their contacts.ployees can make calls directly from their contacts. Administer changes simply and easily with our management website that centralizes all system administration. Make sure calls get to the right place with unlimited auto-attendants & routing options Faxes on any device. Fax-to- or use your existing fax machine. You can fax anytime, anywhere, and from any device. Send calls anywhere - to voic , to a co-worker, to an auto-attendant or to another phone or location. Let employees move, even between locations, without IT support turning any phone into their own. Improve customer service. Handle calls more efficiently and coach staff on how to better service your customers. Get voic delivered to you anywhere, on any device and under your control.

4 What s included: An Enterprise-class business phone system Unlimited local and long distance calling (US) UniFax - Fax-to- / -to-Fax (optional) 1 local or toll-free main company number 1 local number per user Free 24/7 customer support Dedicated UniVoIP Account Manager Online phone and system management System Features Call hold Call park/retrieve Caller ID with name Caller s list Intercom Call display Muting Message waiting indicator Multiple calling line ID s Multiple line appearances Mute Power over Ethernet Speed dial Site page Speaker phone Transfer to voic Station busy indicator Three-way calling Service Features Auto-attendant Broadcast groups Business quality voice Call coverage Call detail records Call forward Call hunting circular Call hunting linear E911 compliant Call permissions profiles Call transfer Join/Leave call groups Extension dialing Hot desking Phone key profiles by type Join/Merge calls Music on hold Voic Private CLID s Zero Out: personal Voic fwd to Co-worker Voic fwd to Voic return call Voic notification: SMS/text Voic dial-out Voic notification: Administration My phone page Auto-generated key labels Online management Phone directory external Phone directory Click-to-call directories Visual voic Online Administration Portal

5 Enterprise IP Phones & Peripherals Reliable, top-of-the-line, IP phones for offices, conference rooms, reception and more. Lifetime Replacement Warranty All phones and hardware are covered by full replacement waranty for the duration of your contract. MiVoice 5360 Gigabit IP Phone MiVoice 5340e Gigabit IP Phone MiVoice 5330e Gigabit Phone MiVoice 5320e Gigabit Phone Full feature, enterprise-class, color touch display phone that delivers graphically rich applications to users. Designed for any enterprise executive or manager, teleworker and contact center supervisor. Full feature enterprise-class phone designed for any executive or manager, hot-desk users, teleworkers and contact center agents and supervisors. Perfect for the enterprise desktop and featuring a large display and 24 self-labeling buttons that can be programmed for a variety of functions. This full-feature, entry-level display phone with embedded Gigabit support is for companies that need rich communications applications and services. 7 color, touch display (480 pixels x 800 pixels) 6 backlit display (160 pixels x 320 pixels) 6 backlit display (160 pixels x 320 pixels) Large graphics display (160 pixels x 320 pixels) 48 multi-function, programmable, self-labeling feature keys 6 context-sensitive softkeys for intuitive feature access Superior audio quality HTML toolkit support Embedded Gb support Gadget sidebar for onetouch access to Internetbased or embedded applications 48 multi-function, programmable, self-labeling feature keys 6 context-sensitive softkeys for intuitive feature access Embedded Gb support Menu key provides onetouch access to embedded applications ihands-free speakerphone operation (full duplex) 24 multi-function, programmable, self-labeling feature keys 3 context-sensitive softkeys for intuitive feature access Embedded Gb support HTML toolkit support Eight programmable, onetouch, multi-function, self labeling keys (for speed dialing, line appearances, and feature access) Dual embedded Gigabit Ethernet ports HTML Desktop Toolkit 12 fixed function keys Three context-sensitive softkeys for intuitive feature access DECT TECH VoIP Cordless Base station with 1 handset SIP Cordless Phone designed for small business and SoHo who are looking for immediate cost saving but scalable SIP-based mobile communications system. Combining the benefits of wireless communication with rich business features of Voice over IP telephony, User can benefit from freedom of movement, lifelike voice communications, multi-tasking convenience, professional features like intercom, transfer, call forward, 3-way conferencing, PoE etc.

6 IP Phones (continued) MiVoice 5324/5224 IP Phone MiVoice 5320 IP Phone MiVoice 5312 IP Phone MiVoice 5304 IP Phone This phone is designed for communications-intensive companies that require a converged IP infrastructure. This full-feature, entry-level display phone with embedded Gigabit support is for companies that need rich communications applications and services. This multi-line desktop phone features 12 programmable keys and is user-friendly, making it perfect for teleworkers, office workers and technical support staff. A cost-effective entry-level display phone with a small base, making it perfect for hotel guest rooms, educational classrooms, retail stores and for teleworkers. White, backlit, graphics display Large graphics display (160 pixels x 320 pixels) White, backlit, graphics display White, backlit, graphics display 24 programmable multifunction keys with dualcolor LED indicators (for speed dialing, line appearances, feature access) Eight function keys Three context-sensitive softkeys for intuitive feature access Browser-based desktop user tool programming for easy access to telephone system features Eight programmable, onetouch, multi-function, self labeling keys (for speed dialing, line appearances, and feature access) Dual embedded Gigabit Ethernet ports HTML Desktop Toolkit 12 fixed function keys Three context-sensitive softkeys for intuitive feature access Twelve programmable multi-function keys with dual-color LED indicators (for speed dialing, line appearances, feature access) Eight function keys Three context-sensitive softkeys for intuitive feature access Browser-based desktop user tool programming for easy access to telephone system features Two lines with LED indication: one prime line and one programmable key with LED Seven programmable keys: speed dials, features access codes, paging, conferencing, voic access etc Twelve-button numeric keypad Mitel MiVoice 5610 DECT Handset and IP DECT Stand Mitel s newest peripheral for the desktop portfolio is the MiVoice 5610 DECT Handset and MiVoice IP DECT Stand for the MiVoice 5300 Series IP Phones. This unique accessory offers unprecedented convenience and limited mobility for IP Phone users. The MiVoice 5610 DECT Handset, with full dial pad and vibrant, illuminated color screen, gives users the freedom and mobility to move away from their desk within their office or adjacent offices.

7 High Speed Business Internet In today s fast-paced marketplace, your company needs a bandwidth solution that keeps you one step ahead of the competition. Now, more than ever, increasing productivity while minimizing costs is essential to your company s success. That is why Time Warner Cable Business Class, a leader in providing innovative technology and best-in-class products, offers a wide range of broadband solutions that keep up with your growing business needs and requirements. Greater Productivity: Delivers premium bandwidth throughput speeds enabling your business to be more productive. Bandwidth Scalability: Provides dynamically scalable bandwidth speeds up to 300 Mbps to meet your evolving business needs. Network Reach: Eliminate distance sensitive services with our wholly owned network that extends from metropolitan to outlying areas. UniVoIP connects businesses to our network, a facilities-based infrastructure that is secure, reliable and redundant. With Internet Access, downloading and uploading files of all sizes takes seconds, and is transmitted quickly and reliably, saving you time and helping your business run more efficiently. Plus, as your company s need for faster speed increases, we offer scalable bandwidth options ranging from 5 Mbps to 300 Mbps. By choosing Internet Access from UniVoIP, businesses can ensure that they are getting the speed they need to achieve maximum productivity and stay one step ahead of the competition. Migrate to a cost-effective broadband service today with UniVoIP. We offer businesses a wide range of Internet, Phone, and Ethernet solutions.

8 Internet Features & Benefits Service Tiers Downstream Speed (download) Upload Speed (download) * 20* *Certain locations only. Please contact us for details Benefits Easy Installation Migrate to broadband and avoid the expense and disruption of installing legacy frame relay, private or T1 lines Increased Productivity Increase network capacity for enhanced capabilities to run dataintensive applications like file transfers and streaming videos Comprehensive Product Solutions Combine additional services, such as Phone and Managed Security, for greater costsavings Features Efficient and secure Hybrid Fiber Coax (HFC) network assures reliable business communications Scalable Bandwidth Customizable and flexible bandwidth that can be adapted based on your changing business needs Speed Enhance speeds with our broadband technology for greater business performance

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