Viking VPN Guide Mac OSX RDP Usage

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1 Viking VPN Guide Mac OSX RDP Usage Table Of Contents 1 : What is RDP 2 : Enabling RDP on your Office PC 3 : Installing the RDP client on your Home Mac 4 : Connecting to your Office PC from your Home Mac 5 : Reporting Problems Version 1.0 : 10/28/2010

2 Information Services & Technology 1 : What is RDP? What is RDP? RDP is Microsoft's proprietary protocol for remote control. Is it secure? RDP uses encryption, but it is less secure than using it over a VPN. Using the VPN provides additional encryption as well as eliminating the ability of random users on the Internet to connect to your PC. How is the performance? RDP is optimized for low bandwidth connections, and works very well on most any broadband connection (cable or DSL). High latency connections (such as a 3G wireless modem) work, but with reduced performance. Can I use my printer? Yes, remote printer direction is supported. Can I share files? Yes, you can connect your local drives (the ones on your home PC) so they are visible on your remote (work) PC. Think of something we forgot to put here? Let us know!.. with questions.

3 2 : Enabling RDP on your Office PC Every Windows version beginning with Windows XP includes an installed Remote Desktop Connection client. With Remote Desktop Connection, you can access a computer running Windows from another computer running Windows that is connected to the Internet. For example, you can use all of your work computer s programs, files, and network resources from your home computer, and it s just like you re sitting in front of your computer at work. To connect to a remote computer (your CSU PC), that computer must be turned on, it must have a network connection, Remote Desktop must be enabled, and you must have network access to the remote computer (this could be through the Internet). Step 1 To enable the Remote Desktop Connection on your remote computer (CSU PC), right click on the My Computer icon on your desktop. on Properties. Select Properties The remaining steps may vary slightly between the different versions of Windows. Where necessary we illustrate the difference with Windows XP on the left and Window 7 on the right.

4 Step 2 Windows XP Windows 7 The System Properties dialogue box will open. on the Computer Name tab. The System dialog box will open. Copy the Full computer name for use later on. on the Computer Name Tab on Remote settings. Note your Computer Name Step 3 Windows XP Windows 7 Copy the full computer name down for use later on. No Step 3 workpc Note your Computer Name

5 Step 4 Windows XP Windows 7 on the Remote tab. on Remote settings. on the Remote tab. on Remote Settings Step 5 Windows XP Windows 7 on the Allow users to connect remotely to this computer checkbox in the Remote Desktop section. on the Advanced button. on Advanced Check the box for Allow users to connect remotely

6 Step 6 Windows XP Windows 7 on OK. on the Allow this computer to be controlled remotely checkbox. Then click on OK. Check the box for Allow to be controlled remotely OK OK

7 3 : Installing the RDP client on your Home Mac Mac OSX does not ship with a client for Microsoft Remote Desktop (RDP) by default. These programs are available free of charge from Microsoft. The RDP client for Mac is available here : (this is a shortened URL for the below) DDA A711 88AC23763F0E/RDC201_ALL.dmg Alternatively, you can search the Microsoft website for Remote Desktop Connection for Mac and download the language specific.dmg (disk image) file. Step 1 The Microsoft download center page. Choose the appropriate.dmg file for your language preference. Save the.dmg file, then open it. Step 2 Open the installer (.mpkg) file. Step 3 Continue. Continue

8 Step 4 Continue. Continue Step 5 Read the license terms and click Continue. Continue Step 6 Agree. Agree

9 Step 7 Select a destination for the install. The default of Macintosh HD is fine. Continue. Continue Step 8 Install. Install Step 9 You will need to enter your Mac password to allow the installation to proceed. Your local Mac Username Your local Mac Password Done A success dialog will appear. Close. OK

10 4 : Connecting to your Office PC from your Mac Step 1 Locate Remote Desktop Connection under the applications menu. Run it. Step 2 The following dialog will appear. Enter your CSU computer name in the box. Enter the name or IP of your Office PC Connect Connect. Step 3 You will be prompted for your credentials on your work computer. Enter your CSU ID# Username : Your 7 digit CSU ID number Password : Your CampusPASS Domain : CSUNET Ok to connect. Enter your CampusPASS OK Step 4 If your office PC is running an older version of Microsoft Windows, you may see the following warning. If you do see it, it's okay to click Connect. If this appears, Connect

11 Done Once connected to you remote PC, a bar will appear across the top of your remote connection screen. On the right side of the bar is three buttons. With these buttons you can: Minimize your remote connection so you may access your home PC. Your office PC name/ip Minimize Restore Down Quit and Close Restore down or maximize the size of your remote connection screen. By clicking on the X button you can terminate your remote connection. When you are finished working with your office PC, click on the Start or Windows button, and select Disconnect or Log Off. Do not select Shut Down or you will physically power off your work PC.

12 5 : Reporting Errors Sometimes things just never work quite like the instructions say they do.. it's okay, we're here to help. The IS&T helpdesk can resolve many problems (passwords, etc.) over the phone by calling (216) , however gathering additional information about exactly what's broken is helpful. The best way to show us what's not working is to take a screen shot of the error message you're getting, or where you're getting stuck during the installation, configuration, or use of the RDP client. To do this, use the key combination : Apple + Shift + 3 After doing the above, a screen capture will be automatically saved to your Desktop. The file will be named Screenshot (date).png where date is the current date/time. us the picture of what's broken at : Please do your best to describe the circumstances surrounding the error.

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