Professionals in For Profit Organizations, Non-profit Organizations, Government Organizations, Educational Institutes, Hospitals and Societies.

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1 12 DAYS CERTIFICATION PROGRAM LEAN SIX SIGMA BLACK BELT KINDUZ Enabling Sustained Excellence Phone: CONTACT CSI AT Website: No matter which level of Six Sigma training the respondents completed, their average salaries are higher than the respondents who didn't complete any Six Sigma training. Salary Survey, conducted by International Society for Quality "During the past 10 years Six Sigma has become one of the most widely practiced process improvement methodologies in both service and manufacturing industries. - isixsigma.com WORKSHOP FOR "GE produces annual benefits of over $2.5 billion across the organization from Six Sigma." - isixsigma.com The savings as a percentage of revenue for a company can vary from 1.2% to 4.5%." - Charles Waxer Lean Six Sigma techniques implemented throughout the Army continue to prove successful, and leaders anticipate reaching a $2 billion-savings mark this year. - U.S. Army Professionals in For Profit Organizations, Non-profit Organizations, Government Organizations, Educational Institutes, Hospitals and Societies. DURATION Offered as 12 Day Intensive Black Belt Certification Course starting from A.M. to P.M. THE NEED OF THE HOUR According to International Labor organization more than 5 million jobs will be lost in Right skills would still be sought after by companies even in these recessionary times. Hence it is essential to keep oneself differentiated from others through value adding skills like Lean and Six Sigma. Lean and Six Sigma are some of the few recognized and valued skills still being sought after by the companies. Adding Six Sigma over and above one's functional skills increases one's chances of being promoted, recruited or retained by companies. KNOWLEDGE BASE PROVIDED ØHard copies of training material for reference ØEach trainee will be provided life-time access to an Online Knowledge Base by KINDUZ that will include access to key documents, templates and checklists WORKSHOP OUTLINE Phase I: Day 1 to 6 * Introduction * Six Sigma Breakthrough Strategy * Lean Management * Define Phase * Project Selection Study * Measure Phase * Preview to Analyze, Improve and Control Phases Phase II: Day 7 to 12 * Recap * Project Progress Presentation * Analyze Phase * Improve Phase * Control Phase * Introduction to Design for Six Sigma ASSESSMENT METHODOLOGY The workshop ends with a unique two-step Assessment Methodology that not only checks the theoretical learning immediately after the workshop, but also the experiential knowledge gained over a period of time: The timelines of the assessments are: At the end of the workshop to check the immediate theoretical understanding 30 days after the workshop to check the experiential learning A Special Certificate of project completion is provided to participants who complete a Black Belt Project. DETAILS OF ONLINE KNOWLEDGE BASE The Online Knowledge Base will contain the following documentation: 1. Templates of: a. SIPOC b. Team Charter c. Measurement Plan d. SWOT Analysis e. Cause and Effect Matrix f. FMEA Worksheet g. Change Acceleration Process Worksheet h. Action Plan Template i. Process Control Chart, etc. 2. Samples of all the above Templates 3. Checklists for: a. Define Phase Checklist b. Measure Phase Checklist c. Analyze Phase Checklist d. Improve Phase Checklist e. Control Phase checklist 4. Video Presentations 5. Websites for reference COST CSI Members: Rs. 46,000/- Non CSI Members: Rs. 49,000/- Payment Options: Cash, Cheque or Demand Draft in the name of Computer Society of India - Payable at Hyderabad or Delhi. Option for online payment is available, contact us for information CSI Membership for one year costs Rs. 600/- Download forms from

2 DETAILED COURSE STRUCTURE PHASE - I: Day 1 to 6 1. Introduction a. History (Success Stories) b. Cost of Poor Quality c. Process improvement vs Business Improvement 2. Six Sigma Breakthrough Strategy a. Six Sigma Principle b. Six Sigma Metric c. Six Sigma Roadmap 3. Lean Management a. Reducing Waste b. Value Stream Mapping c. Lean and Six Sigma 4. Define Phase b. Identify and Prioritize improvement opportunities c. Develop a Project Team Charter d. Managing Teams (CAP tool) e. Mapping the Process (SIPOC) f. Summary and Review 5. Project Selection 6. Measure Phase b. Determine what to measure (Operational Definition) c. Creating Measurement Plans d. Sampling strategies e. Summarizing Data f. Understanding Variation g. Measurement System Analysis h. Defining Process Performance I. Summary and Review 7. Preview to Analyze, Improve and Control Phases PHASE - II: DAY 7 to Recap of Phase - I 9. Project Progress Presentation 10. Analyze Phase b. Identifying root cause through Cause and Effect Analysis c. Apply Failure Mode and Effect Analysis (FMEA) d. Identify waste using Value Stream Mapping e. Cause Verification f. Summary and Review 11. Improve Phase b. Generate Ideas and Solution c. Prioritization and Pilot Plan d. Introduction to Design of Experiments e. Summary and Review 12.Control Phase b. Full Scale Implementation c. Implement controls using Lean tools d. Implement Statistical Process Control e. Closure and Recognition f. Summary and Review 13. Design for Six Sigma Strategies a. DMADV b. DMADD c. Six Sigma in Software / Product Development KEY HIGHLIGHTS: * Course is based on the ASQ Book of Knowledge * Course is conducted only on weekends for the convenience of working professionals * Comprehensive Best In Class training material will be provided along with case studies * Faculty are ASQ Certified and Leading Industry Consultants, from KINDUZ with Global Experience * Special Life-time Access to the KINDUZ Knowledge Base at * List of clients include Managing Directors, Chief Executive Officers, Leaders and Senior Managers from both service and manufacturing sector * PMP professionals can earn 32 to 96 PDUs (Green Belt / Black Belt level) * 30 hours of Recertification benefits for CASQ, CSQA, CMSQ, CAST, CSTE, CMST, CSPE, CQSPE, CSPM, CSBA certified professionals For Registrations: Call at or at workshops@kinduz.com

3 Client Speak "The Six Sigma workshop was an excellent and provided me with more value that I had expected. It is a program that provides a large amount of learning withing a short-span of time. It is like doing a crash-mba course, but the only difference is that you can immediately implement most of the knowledge you learn. This is exactly what a lot of CEOs look for - i.e. to get the most in the shortest span of time. On the whole it was an excellent workshop from KINDUZ and would recommend it to everyone at a Leadership position or for anyone wanting to move into a Leadership or Managerial position." - Mr. Venkatesh Parasuram, CEO, Vensoft Systems Pvt. Ltd. "The green belt program conducted by KINDUZ was worth the investment of money and more importantly it was worth the investment of time. The most important learning for me has been the Lean principles which I can implement immediately and also see to it that I get immediate returns. The case studies shared from both the manufacturing, hospital, pharma and IT sector were excellent and it was good to know that a lot of companies are making good head way into implementing Six Sigma and reaping the required benefits." - Mr. Raju Kanchibhotla, CEO, Logic Designers Pvt. Ltd. It is a good initiative program on Six Sigma arranged by CSI. This should be done more exhaustively. - NSS Prasad, ICRISAT "First of all I would like to say thank you for bringing/initiating Six Sigma Programs to Hyderabad where we can count in fingers for finding the Quality Instructors of Six Sigma. Well presented. He brought examples from everyday life and we can apply the information taught here in real life projects and made it comprehensible. He has good service background and excellent communication skills in presentation. The Frameworks are excellent. Why can't they patent their Frameworks! " - Chandragirish, Sr. Software Engineer, Gmantis Solutions (P) Ltd. Training was delivered in excellent manner. The examples selected are really good and made us easy to understand the concept. The training presentation was good and the training method was also good. -HariLanka, Senior Quality Analyst, PrithviInformationSolutions Limited "Very good insights in lean management. The workshop taught me a practical approach towards how to apply lean management to solve any problem. Trainer was insightful and had good knowledge of the lean principles. Participants also participated with their experiences which made it more interesting". - Kavita Yadav, Consultant, Ernst & Young "I liked the way lean concepts were blended with six sigma concepts to bring out a practical way to address process improvements.pavan'sapproach to drive home the concept using simple, non-technical examples is worth a praise as it is extremely important to have audiences' involvement throughout the session." - Sandya Nagarajan, Assistant Manager, Applabs "I really enjoyed the program in terms of the relevance and the live examples that the trainer Yash was ready to take up to help us understand the concepts better. Appreciate the extra effort from Yash to go with us the extra mile in accommodating our requests for stretching as well. On the whole the learning and takeaways are worth the effort. Thanks for the experience." - Vijay Raj, Manager Quality, Netenrich Technologies Pvt. Ltd.

4 KINDUZ Consulting Network - The Knowledge Base Interact with over 1650 members from 92 countries Over 50 CEOs from all over the world With specific focus on: Lean Six Sigma Retail Entrepreneurship Investing Human Resource Management Metrics and Benchmarking

5 Profile of the Trainers Mr. Pavan Kota is the Chief Executive Officer at KINDUZ Consulting. He has extensive experience in the field of Business Consulting, working in the past with the TATA Group, Lionbridge and Capgemini and consulting with clients in the U.S., India, U.K. and Singapore. He has presented his ideas around 'Business Excellence' and 'Business Process Management' in 12 International Conferences and continues to share his knowledge and experiences around the world. Mr. Pavan Kota completed his Masters in Business Management from Xavier LabourRelations Institute (XLRI), Masters in Quality Management from Birla Institute of Science and Technology (BITS) and Bachelors in Engineering and Mining Machinery from Indian School of Mines (ISM). He is also a Lean Six-Sigma Master Black Belt, ISO Auditor, ISO Lead Auditor, Assessor -European Foundation for Quality Management (EFQM) and Certified External & Internal Assessor for TATA Business Excellence Model (based on the Malcolm Baldrige National Quality Award). You can know more about Pavan Kota at: You can interact with him on the KINDUZ Consulting Network at: Mr. Pavan Kota CEO, KINDUZ Ms. Aartee Roy is a Vice President at KINDUZ. She leads the Lean Six Sigma Practice and the Retial and Infrastructure Service Verticals at KINDUZ. She has international retail exposure, heading merchandising for Lifestyle s Home décor category across nine GCC countries. A NIFTIAN, Aartee is also a certified production and inventory management (CPIM) professional from APICS (USA) with over nine years of industry experience covering sourcing and merchandising domains. Aartee is also an Six Sigma Black Belt. Ms. Aartee Roy Vice President KINDUZ Consulting Prior to this she was working for William E. Connor & Associates Ltd, Monsoon Accessorize, Landmark Group, Odyssey india Ltd. You can interact with him on the KINDUZ Consulting Network at: Associates Trained From:

6 LIFE-CYCLE OF A LEAN SIX SIGMA WORKSHOP 12 days Lean Six Sigma Black Belt Workshop (only on weekends) WORKSHOP Examinations (Open Book) Theoretical Examination Case Study Base Examination Project Completion LIVE PROJECT ABOUT KINDUZ KINDUZ Consulting enables Sustained Excellence for its clients, through its services around Industry Research and Insights, Business Process Management, Human Resource Management, Legal and Regulatory Services, Financial Management and Advisory and Metrics and Benchmarking Services. KINDUZ Founded in 2008 by senior industry experts from global companieslike Capgemini, Motorola, Wipro, Oracle, Ford, ING, TATA Group, Lifestyle, etc. KINDUZ provides consulting services to clients based out of India and Middle East. KINDUZ Consulting Services include : Business Process Management Financial Management and Advisory Human Resource Management Industry Research and Insights Legal and Regulatory Services Metrics and Benchmarking Website: services@kinduz.com Phone: ABOUT COMPUTER SOCIETY OF INDIA Formed in 1965, the CSI has been instrumental in guiding the Indian IT industry down the right path during its formative years. Today, the CSI has 66 chapters all over India, 381 student branches, and more than 65,000 members, including India s most famous IT industry leaders, brilliant scientists and dedicated academicians. Now, you have the opportunity to be a part of this distinguished fraternity too. The mission of the CSI is to facilitate research, knowledge sharing, learning and career enhancement for all categories of IT professionals, while simultaneously inspiring and nurturing new entrants into the industry and helping them to integrate into the IT community. The CSI is also working closely with other industry associations, government bodies and academia to ensure that the benefits of IT advancement ultimately percolate down to every single citizen of India. CSI has partnered with KINDUZ to offer their entire spectrum of High -Value Leadership Development Programs, to CSI members and the entire industry (not limited to the IT sector) at rates that are very affordable.