Quality and Sustainability Success stories that impact the bottom line. Regional Conference hosted by American Society for Quality Rochester section

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1 Quality and Sustainability Success stories that impact the bottom line Regional Conference hosted by American Society for Quality Rochester section Wednesday, April 9, 2014 RIT Inn & Conference Center 5257 West Henrietta Road Full day of 5 compelling speakers Conference Fee: $75.00 Includes: continental breakfast, lunch and ample parking. Post conference ing mixer included Snacks and cash bar Attendance earns 1.0 RU credit for ASQ recertification

2 2014 Conference Schedule 7:30-9:00 Registration ing Begins Continental Breakfast Visit Exhibitors - all day 9:00-9:10 Welcome 9:10-10:10 Session 1: Real-Life EHS Sustainability: The Good, the Bad, and the Ugly Phil Schuler and Heather Hendrix 10:10-10:20 Visit Exhibitors 10:20-11:20 Session 2: Compliance and Ethics Fundamentals Jim Nortz 11:20-11:45 Visit Exhibitors 11:45-12:30 Lunch and Student Scholarship 12:30-1:30 Luncheon Session: Cleaner, Greener Production in NYS Dr. Anahita Williamson 1:30-1:45 Visit Exhibitors 1:45-2:45 Session 4: Body Language: More Important Than We Realize Bob Whipple 2:45-2:55 Visit Exhibitors 2:55-3:55 Session 5 Quality and Sustainability Stories that Impact the Bottom Line Stephen R. Whittaker 4:00 Please complete your survey 4:30 ing Mixer

3 Presentations and Speakers Session 1 Real-Life EHS Sustainability: The Good, the Bad, and the Ugly Phil Schuler and Heather Hendrix - Ortho Clinical Diagnostics, Rochester Abstract: Sustainability in a real-life application takes on multiple forms. While the ultimate aim is for the greater environmental good, the implications on businesses can be both positive and negative. Within Ortho Clinical Diagnostics, a manufacturer of medical devices, this is illustrated by various examples of the facets our EHS&S (Environmental Health, Safety & Sustainability) programs, both internally and externally driven. One of the fundamental bases for sustainability is compliance with environmental product legislation. Usually this takes the form of substance restrictions, primarily European driven. Two with the greatest impact on OCD are the EU REACH Regulation (Registration, Evaluation, and Authorization of Chemicals) and EU ROHS (Restriction of Hazardous Chemicals in Electrical and Electronic Equipment). The cost of this compliance work is substantial, but without it, access to the European market would be precluded. Other aspects of OCD s sustainability programs and their impacts are also illustrated. Bio: Phil Schuler is the Environmental Manager at Ortho Clinical Diagnostics, Rochester. OCD is a medical device manufacturer within the Johnson & Johnson family of companies, and is ISO certified, OSHA VPP Star certified, and a charter member of the Leadership Tier of the New York State DEC Environmental Leaders Program. Phil holds a Bachelor of Science degree in Engineering from Cornell University and an MBA from the U of R Simon School, and is a Johnson & Johnson certified six sigma black belt and certified environmental assessor. He has been managing OCD s environmental affairs for the past 30 years, in addition to various other engineering and environmental roles within OCD and J&J over a 34 year career. Bio: Heather Hendrix worked at Eastman Kodak for 20 years, primarily in technical roles. For the last six years she has worked as the manager of environmental product legislation compliance for Ortho Clinical Diagnostics, a Johnson & Johnson medical device company. Heather has a Masters degree in Analytical chemistry from the University of Illinois at Champaign-Urbana and a Bachelors degree in Math and chemistry from Bowdoin College.

4 Compliance and Ethics Fundamentals Jim Nortz - Institute 4 Priority Thinking, LLC Session 2 Abstract: This presentation will introduce attendees to the primary forces that drive individual and group behavior in organizations and practical methodologies for shaping these forces to build and sustain ethical culture. Specifically, attendees will learn how the interplay of an organization s defined purpose, structure, systems, personnel characteristics and social dynamics impact both individual and organizational behavior and how to use this insight for the organization s benefit. Methodologies for measuring and driving improvement in the effectiveness of these organizational features will also be presented. Bio: Jim Nortz is a nationally recognized expert and thought leader in the field of business ethics and compliance with two decades of experience in assisting complex organizations effectively manage their legal, operational and ethical risks. He is author of business columns for ACC Docket-The Journal of Corporate Counsel and the Rochester Business Journal. He is a frequent lecturer at the University of Rochester s Simon School of Business, RIT s Saunders School of Business, St. John Fisher College and Nazareth College. He is a graduated of Juris Doctor, Dickson School of Law and Bachelor of Science, Mechanical Engineering from RIT. Luncheon Session Cleaner, Greener Production in NYS Dr. Anahita Williamson -Director, NYS Pollution Prevention Institute (NYSP2I) Abstract: New York State has invested in the NYS Pollution Prevention Institute (NYSP2I) at the Rochester Institute of Technology to work in collaboration with academia (Clarkson, RPI and University at Buffalo), industries and communities on the development & implementation of innovative solutions that create jobs, reduce environmental footprint and contribute towards a more sustainable New York. NYSP2I has 7 core programs to carry out this mission including Direct Client Assistance, Applied Research, Green Technology Accelerator Center (GTAC) and Sustainable Supply Chain & Technology (SSC&T). NYSP2I also utilizes sustainability tools such as life-cycle assessment and Lean, Energy & Environment (LE2) to assist companies in developing future designs, optimizing manufacturing processes and reducing manufacturing costs and environmental footprint. This presentation will focus on NYSP2I s core industrial programs and associated case studies that describe the implementation of solutions for industries and communities in NYS. Bio: Dr. Williamson has a strong background and extensive experience in the field of environmental engineering, including manufacturing process modification for improved material recovery and reuse, design for the environment and life-cycle assessment. Prior to joining NYSP2I, she served as a senior engineer at Xerox Corporation where she assisted in implementing companywide sustainability and pollution prevention processes. Williamson led numerous teams at Xerox Corporation in defining environmental opportunities within processes/products by optimizing complex systems. She also has extensive experience in utilizing life-cycle assessment (LCA) methodology for evaluating the environmental performance of a process/product over its entire life-cycle and has performed multiple LCAs throughout her career. In 2012, Dr. Williamson was recognized with the Environmental Quality Award through the Environmental Protection Agency (EPA) and in 2013 with RIT's Principal Investigator Millionaire Award.

5 Session 4 Body Language: More Important Than We Realize Bob Whipple - CEO of Leadergrow Inc Abstract:- In conversations, we rely on body language more than we do our words, yet most of us have never been taught exactly how to read the body language of others or how to control our own. Join us for an enlightening program presented by Bob Whipple, MBA, CPLP,that will open your eyes to the signals going on around you every day. Once you know how to read the language, your communication in all venues will dramatically improve. Bio Bob Whipple is CEO of Leadergrow Inc., a company dedicated to improving leadership in organizations. He is also a professional speaker and member of the National Speakers Association. When speaking, Bob uses the brand name of The Trust Ambassador. Bob has been named by Leadership Excellence Magazine one of the top 15 thought leaders on leadership development He has been names one of the top 100 Thought Leaders on Trustworthy Business Practices by Trust Across America: Trust Around the World. Bob has four published books on the topic of trust and over 400 published articles on various leadership topics. Session 5 Quality and Sustainability Stories that Impact the Bottom Line Stephen R. Whittaker - Quality EHS and Environmental Sustainability Leader Abstract: This presentation will introduce attendees to tools of quality as applied to sustainability. There will be a review of measurement metrics that will include hard dollars as well as environmental sustainability improvements, definitions and the fundamental tools of quality as applied to these initiatives. The ROI Dollars for Management and Environmental Sustainability Improvements will both be discussed as a unique journey is shared by one the leading sustainability printing companies in the US. Bio: Stephen R. Whittaker Quality EHS and Environmental Sustainability Leader Stephen has worked in the graphic communications/printing industry for his entire professional career. He recently completed a long term career as the Vice President of Quality Management and Environmental Sustainability Initiatives for Monroe Litho, Inc. of Rochester, New York. With a tenure of near twenty nine years with this firm, he lead in the preparation of over two dozen successful third party quality system audits by major national Fortune 100 Corporations that resulted in appropriate certifications.. Monroe Litho is a member of the Leadership Tier of the NY State DEC Environmental Leaders Program. In January of 2014, Stephen was re-elected as a National Board Member of the Sustainable Green Printing Partnership Certification Program within the commercial printing industry in the US and Canada. Within the American Society for Quality, he is a Certified Manager of Quality/Organizational Excellence, a Certified Quality Auditor and a Senior Member. He is listed with the National Registry of Environmental Professionals as a Certified Environmental and Safety Compliance Officer. In the environmental sustainability area, he organized a series of third party audits that resulted in Forest Stewardship Council Chain of Custody Certification and Sustainable Forestry Initiative Chain of Custody Certification

6 Registration Form Quality and Sustainability Success stories that impact the bottom line April 9, 2014 ASQ Registration Fee: $75.00 Conference fee includes: Continental Breakfast, and Luncheon and Free Parking Please copy this form. You can download this form at Name/Title: Company: Phone: Mailing Address: Address (confirmation by ) Payment Options: (Check One) Company/Personal Check Please make check payable to: American Society for Quality Rochester Section Vegetarian meal preferred (check) here): Credit Card Visa Master Card American Express Print name on Credit Card: Signature of Card Holder: Account #: Exp. Date: Amt $: TO REGISTER: Use one of the three methods below Confirmation will be via Send fax to: (585) to: Mail to: ASQRS, PO Box 10117, Rochester, NY Attendance earns 1.0 RU credit for ASQ recertification. Questions? Contact ASQRS at (585)

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