Presented by: Mike Discenza, CMA

Size: px
Start display at page:

Download "Presented by: Mike Discenza, CMA"

Transcription

1 Presented by: Mike Discenza, CMA

2 Hw many f yu: Have less than 8 hurs f wrk per day? Have new things at wrk yu wuld like t d and have adequate time t get them dne? Are pleased because yu r yur assciates talents are being utilized t their fullest because all f their wrklad is valuable and meaningful? Have plenty f time t get mre experience fr yurself r yur assciates?

3 What is Lean? What is Six Sigma? What are sme Lean tls? Hw des Lean apply in finance? A lk at Lean Accunting.

4

5 A philsphy, with crrespnding practices, that fcuses n: Eliminating waste T make prcesses run mre efficiently T deliver mre custmer value A business philsphy characterized by eliminating nn-value added activities (NVAs) which are any activity that: Adds cst withut adding value t the prduct, service, r custmer. An rganizatin that is Lean systematically eliminates waste (NVAs) in their peratins t get the jb dne timely, by minimizing: Labr (Effrt) Materials Cash Machines Space

6 US rganizatins traditinally fcus prductivity and cst imprvement effrts n enhancing value added activities (VAs) e.g. Buying new sftware r autmatin While it is true that technlgical advances d help perfrmance, it is by eliminating NVAs, that cmpanies realize the mst cst imprvement. In fact, mst prcesses cntain as much as 75%-90% NVAs!

7 Value Added T be a value added actin, the actin must meet all three f the fllwing criteria: The custmer is willing t pay fr this activity. It must be dne right the first time. The actin must smehw change the prduct r service in sme manner.

8 1. Identify the Value 2. Map the Value Stream 5. Seek Perfectin 3. Create Flw 4. Establish Pull

9

10 Six Sigma is a business initiative started at Mtrla by an engineer named Bill Smith in the 1980 s. At the time, grwth within Mtrla was stagnant and the cmpany was spending up t 20 percent f revenues crrecting pr quality. With up t $900 millin each year ging twards finding and crrecting defects, executives at Mtrla came t believe that higher quality prducts shuld actually cst less. Six Sigma was initiated as an attempt t reduce the csts f pr quality that resulted frm rejected material, rewrk, inspectin prcesses, lst revenue, and ther hidden csts assciated with nt ding it right the first time.

11 Simply defined, Six Sigma is a systematic apprach t reducing variatin within prcesses. Fllwing a methdlgy knwn as DMAIC, prject teams wrk t: Define the prblem as perceived by the custmer Measure the perfrmance f the prcess Analyze data t determine rt causes f prblems Imprve the prcess Cntrl the imprvements

12 Sigma ( ) is a letter in the Greek alphabet used in statistics t describe variability. A sigma quality level is used as an indicatr f hw ften defects are likely t ccur. The higher the sigma quality level, the less likely a prcess is t create defects. A Six Sigma quality level, which is cnsidered wrld class, is apprximately 3.4 defects per millin pprtunities (examples f almst Six Sigma quality level fllw). In rder t achieve higher sigma quality levels, and thus lwer defect rates, we need t cntinuusly drive ut variatin frm ur prcesses.

13 99% Gd 20,000 lst articles f mail per hur Unsafe drinking water almst 15 minutes per day 5,000 incrrect surgical peratins per week 2 shrt r lng landings at mst airprts each day 200,000 wrng drug prescriptins each year N electricity fr almst 7 hurs per mnth

14 All prcesses have waste All prcess inputs vary Outputs are the sum f the variatin in the inputs plus the value added and nn-value added (waste) activities in the prcess Traditinal imprvement methds have fcused n fixing the utputs (fire-fighting) withut addressing the inputs and surces f waste.

15 Three types f variatin 1. Cmmn Cause Variatin Natural backgrund variatin r prcess nise. Always present and inherent t the system. This is small scale variatin. 2. Special Cause Variatin Large scale variatin that may permanently change the prcess. The cause is assignable and external. 3. Systematic Variatin Large scale variatin that systematically changes the prcess mean and is inherent t the prcess.

16 If a prcess exhibits nly cmmn cause variatin we say it is stable. If a prcess exhibits special r systematic variatin we say it is unstable. Use a cntrl chart t measure the prcess ver time enabling us t see variatin.

17 The cntrl chart allws yu t watch yur prcess ver time and measure yur imprvements. Ntice the change arund perid 40. We intrduced a special cause t imprve the prcess.

18

19 Cycle Time Errr Prfing (Pka-Yke) Standard Wrk & Standard Training SIPOC Value Stream Mapping & Prcess Mapping Vice f the Custmer (VOC)

20 Suppliers Inputs Prcess Outputs Custmers List f suppliers List f inputs t the prcess Prcess steps (see belw) List f utputs frm the prcess List f custmers Step #1 Step #2 Step #3 Step #4

21 Any activity that takes time, resurces, r space, but des nt add value t a prduct r service Transprting Items Inventry Mtin Waiting Over Prductin Over Prcessing Talent Defects

22

23 Manufacturing Finance Transprting Items Relcating inventry t get t required material Printing reprts and getting them frm printers

24 Inventry Manufacturing Parts in line t be inspected Finance Capital requests waiting t be reviewed r apprved

25 Mtin Manufacturing Transferring material t the next prcessing unit Finance ing files fr thers t cmplete

26 Talent Manufacturing Using an experienced maintenance assciate t sweep flrs Finance Using a degreed accuntant t enter data manually fr a jurnal entry r reprt

27 Waiting Manufacturing Wrk in-prcess material Finance Waiting fr a jurnal entry t be cmpleted s clsing reprts can be run

28 Over Prductin Manufacturing Prducing mre than custmer rdered as a way t ptimize run size Finance Prducing reprts that are n lnger needed

29 Over Prcessing Manufacturing Multiple inspectins Finance Prducing extremely detailed reprts when a higher-level reprt wuld wrk

30 Defects Manufacturing Defective parts Finance Bad data frm databases

31

32 Waste Tls Transprting Items Inventry Mtin Talent Waiting Over Prductin Over Prcessing Defects Cycle Time Errr Prfing Standard Wrk SIPOC Value Stream Mapping Vice f Custmer

33 Identify the value fr change Understand the current prcess and custmer needs Identify and eliminate the areas f waste in the prcess Prduce nly what is needed when it is needed First time right

34 Backgrund Yu have assciates that are either new t their jbs r new t the cmpany Yu have several prcesses that have nly 1 r 2 experts Yu have identified the need t crss-train assciates Hwever. Time t crss-train was nt readily available due t current wrklads

35 Wrk lnger t fit in training??? Add headcunt??? Skip crss-training due t wrklads???

36 Wrk lnger t fit in training??? Add headcunt??? Skip crss-training due t wrklads??? Or is there a way t crss-train withut just adding hurs t the wrkday r increasing headcunt????

37 Resurces being allcated t Value Added Wrk Fewer hurs needed t cmplete the same VALUE f wrk Mre satisfied custmers Crss-trained assciates Higher degree f jb satisfactin Higher mrale f assciates

38 Lean tls t use: SIPOC Value Stream Mapping Vice f the Custmer Prcess Mapping

39 Lean tls t use: Errr-Prfing Standard Wrk Cycle Time

40 Lean tls t use: Vice f the Custmer Standard Wrk Cycle Time

41 Lean tls t use: Errr-Prfing Standard Wrk

42 Prblem: Inaccurate cycle cunt data was creating inventry adjustments (a nn-deductible expense) and cnsuming assembly resurces. Opprtunity: Imprve accuracy t reduce taxes and increase prductivity.

43 But First Let s try an exercise 1. On yur piece f paper, draw a line 2. Make it an arrw by putting an arrw tip n it 3. Put a bx arund the line

44

45 In the center f the page make a bx that is 4 inches by 4 inches Beginning in the upper right crner f the bx, draw a diagnal line dwn t the left crner, making sure t tuch bth crners Make the lwer left end f the line int an arrw by adding an arrw tip

46 Cause and Effect Diagram Material Scrapping - missing prcedure, scrapping based n phys. cunt in "red bx" - lsing crrect part number, jb n., etc. Methd Respnsibilities - VS respnsible persn is nt the same as the ne respnsible fr reprting mvements in VS Receipt x jb matching - there is n tl t identify what material shuld be used fr what jb r part, n lcatins in VS Envirnment Weighing differences Missing incmming inspectin frm QS and BS Machine MS and WIP clearing t VS Lw level f final inspectin after grinding causes high level f scrap and rewrk in ass embly Palstat x Oracle - part numbers d nt match - mistakes in rewrk jbs Descrapping - miss ing prcedure, n matching against previusly scrapped parts Missing verall prcedures fr material mvements and reprting in assembly VS transactins withut physical flw thugh assembly (.D and einzelteile) N reprting f hning rewrk - mixing with rdinary jbs in grinding Releasing Jbs fr assembly - nt in crrect rder ans qantities Lw persnnel training Mistakes in filling issue slips Missing refernce (is sue slip n.) in MS t VS transactins In time bking Rests - pssible OSMI Preassembly - n reprting Mixing part numbers - issue slips etc. Missing material flw cntrl increases the extent f VS and reduces pssibility f cntrl Flw f cmpnents nt accrding t the WIP prcedures Transactins - assembly t HV Clearing VS after returns t inventry - risk f mixing part numbers in 2 places Manpwer Assembly inaccuracy

47 Imprvement: Dcument wrk instructins, re-train n prcedures, enfrce standard wrk. Outcme: Reduced reprted shrinkage by $400k and generated cash savings f $131k.

48 Eliminated manual, reccurring entry f data fr mnthly reprts Saved 4 hurs per mnth in just 1 area!! Reduced the ptential fr errrs due t data entry Autmated the transfer pricing functin Eliminated 50% f an assciate s wrklad Reduced the time t train new assciates in prcess Reduced the ptential fr errrs Autmated the data transfer f clsing infrmatin needed fr jurnal entries Will reduce the time needed t cmplete mnth-end jurnal entries frm 8 hurs n Day 2 t ~30 minutes Will reduce ptential fr errrs ASSOCIATE MORALE

49

50 A philsphy, with crrespnding practices, that fcuses n: Eliminating waste T make prcesses run mre efficiently T deliver mre custmer value A business philsphy characterized by eliminating nn-value added activities (NVAs) which are any activity that: Adds cst withut adding value t the prduct, service, r custmer. An rganizatin that is Lean systematically eliminates waste (NVAs) in their peratins t get the jb dne timely, by minimizing: Labr (Effrt) Materials Cash Machines Space

51 Investrwrds: The systematic recrding, reprting, and analysis f financial transactins f a business. Wikipedia: The measurement, disclsure r prvisin f assurance abut financial infrmatin primarily used by managers, investrs, tax authrities and ther decisin makers t make resurce allcatin decisins.

52 Lean Accunting is the methd f cntrl and measurement f financial infrmatin which supprts and drives cntinuus imprvement in a Lean Organizatin Lean Accunting eliminates wasteful transactins Lean Accunting fcuses n value, nt cst

53 Here are examples f paradigms that have traditinally cntrlled accunting: Prfit is maximized at full resurce utilizatin Excess capacity is a waste

54 Hw wuld Lean thinking treat these paradigms: Prfit is maximized by eliminating waste and ptimizing thrughput at the cnstraint Excess capacity prvides flexibility t meet changing custmer and market demands The prblem: the measurement and cntrl system (Accunting) is nt aligned fr Lean success

55 Traditinal Accunting: Utilizatin reprts Direct/Indirect rati Wh is absent frm these measures? What d they drive? Overprductin Waste f peple

56 Lean Accunting Thrughput / cycle time / flw days Delivery What d they drive Lwer inventry Increased value t custmer

57 Here is an example f hw standard csting wrks against Lean success: Raw Mat l 1,000 pcs. Typical manufacturing prcess A B C D E 10 min. 60 min. 20 min. 20 min. 40 min. Prcess Statistics: Ttal Labr Time = 150 minutes Labr Rate = $10.00 / hur Material Cst = $20.00 Overhead = $75 Ttal Labr = $25 Ttal Cst = $120 Inventry: 8 Weeks 15 Weeks 64% OTD

58 Lean imprvements are made: Imprved manufacturing prcess Raw Mat l 100 pcs. A C D E 40 min. 40 min. 40 min. 40 min. Prcess Statistics: Ttal Labr Time = 160 minutes Labr Rate = $10.00 / hur Material Cst = $20.00 Overhead = $80 Ttal Labr = $26.67 Ttal Cst = $ Inventry: 2 Weeks 5 Weeks 94% OTD

59 Lead time reduced 10 weeks Huge OTD imprvements Eliminated a prcess step Inventry drpped 6 weeks But Cst went up $6.67 Tw prcess steps take lnger Did we succeed?

60 P&L Befre Lean After Lean Net Sales 250, ,000 -Material - 20,000-20,000 -Cnversin Csts - 130, ,000 -Overheads - 90,000-90,000 -Inventry Change ,000 Ttal Cst - 240, ,000 Grss Prfit 10,000 (5,000)

61 Practical Lean Accunting: A Prven System fr Measuring and Managing the Lean Enterprise Brian H. Maskell and Bruce Baggaley Wh s Cunting? A Lean Accunting Business Nvel. Jerrld M. Slmn The Gal Eliyahu Gldratt & Jeff Cx

62

Project Startup Report Presented to the IT Committee June 26, 2012

Project Startup Report Presented to the IT Committee June 26, 2012 Prject Name: SOS File 2.0 Agency: Secretary f State Business Unit/Prgram Area: Secretary f State Prject Spnsr: Al Jaeger Prject Manager: Beverly Maitland Prject Startup Reprt Presented t the IT Cmmittee

More information

QAD Operations BI Metrics Demonstration Guide. May 2015 BI 3.11

QAD Operations BI Metrics Demonstration Guide. May 2015 BI 3.11 QAD Operatins BI Metrics Demnstratin Guide May 2015 BI 3.11 Overview This demnstratin fcuses n ne aspect f QAD Operatins Business Intelligence Metrics and shws hw this functinality supprts the visin f

More information

Hands-On Lean Agile Project Management

Hands-On Lean Agile Project Management Hands-On Lean Agile Prject Management In this curse, students will gain a slid fundatin in the integratin f Lean and Six Sigma with Agile prject management cncepts. Thrugh hands-n exercises, yu will discver

More information

WHITE PAPER. Vendor Managed Inventory (VMI) is Not Just for A Items

WHITE PAPER. Vendor Managed Inventory (VMI) is Not Just for A Items WHITE PAPER Vendr Managed Inventry (VMI) is Nt Just fr A Items Why it s Critical fr Plumbing Manufacturers t als Manage Whlesalers B & C Items Executive Summary Prven Results fr VMI-managed SKUs*: Stck-uts

More information

Mobile Workforce. Improving Productivity, Improving Profitability

Mobile Workforce. Improving Productivity, Improving Profitability Mbile Wrkfrce Imprving Prductivity, Imprving Prfitability White Paper The Business Challenge Between increasing peratinal cst, staff turnver, budget cnstraints and pressure t deliver prducts and services

More information

FundingEdge. Guide to Business Cash Advance & Bank Statement Loan Programs

FundingEdge. Guide to Business Cash Advance & Bank Statement Loan Programs Guide t Business Cash Advance & Bank Statement Lan Prgrams Cash Advances: $2,500 - $1,000,000 Business Bank Statement Lans: $5,000 - $500,000 Canada Cash Advances: $5,000 - $500,000 (must have 9 mnths

More information

990 e-postcard FAQ. Is there a charge to file form 990-N (e-postcard)? No, the e-postcard system is completely free.

990 e-postcard FAQ. Is there a charge to file form 990-N (e-postcard)? No, the e-postcard system is completely free. 990 e-pstcard FAQ Fr frequently asked questins abut filing the e-pstcard that are nt listed belw, brwse the FAQ at http://epstcard.frm990.rg/frmtsfaq.asp# (cpy and paste this link t yur brwser). General

More information

WSI White Paper. Prepared by: Feras Alhlou Web Analytics Expert, WSI

WSI White Paper. Prepared by: Feras Alhlou Web Analytics Expert, WSI Optimize Yur Marketing Dllars During The Recessin WSI White Paper Prepared by: Feras Alhlu Web Analytics Expert, WSI Intrductin We have heard it many times, an ld management and marketing saying: Yu Can

More information

Aim The aim of a communication plan states the overall goal of the communication effort.

Aim The aim of a communication plan states the overall goal of the communication effort. Develping a Cmmunicatin Plan- Aim Aim The aim f a cmmunicatin plan states the verall gal f the cmmunicatin effrt. Determining the Aim Ask yurself r yur team what the verall gal f the cmmunicatin plan is.

More information

Basics of Supply Chain Management

Basics of Supply Chain Management The Champlain Valley APICS Chapter is a premier prfessinal assciatin fr supply chain and peratins management and wrking tgether with the APICS rganizatin the leading prvider f research, educatin and certificatin

More information

UC4 AUTOMATED VIRTUALIZATION Intelligent Service Automation for Physical and Virtual Environments

UC4 AUTOMATED VIRTUALIZATION Intelligent Service Automation for Physical and Virtual Environments Fr mre infrmatin abut UC4 prducts please visit www.uc4.cm. UC4 AUTOMATED VIRTUALIZATION Intelligent Service Autmatin fr Physical and Virtual Envirnments Intrductin This whitepaper describes hw the UC4

More information

The Importance of Market Research

The Importance of Market Research The Imprtance f Market Research 1. What is market research? Successful businesses have extensive knwledge f their custmers and their cmpetitrs. Market research is the prcess f gathering infrmatin which

More information

Internal Audit Charter and operating standards

Internal Audit Charter and operating standards Internal Audit Charter and perating standards 2 1 verview This dcument sets ut the basis fr internal audit: (i) the Internal Audit charter, which establishes the framewrk fr Internal Audit; and (ii) hw

More information

Dec. 2012. Transportation Management System. An Alternative Traffic Solution for the Logistics Professionals

Dec. 2012. Transportation Management System. An Alternative Traffic Solution for the Logistics Professionals Dec. 2012 Transprtatin Management System An Alternative Traffic Slutin fr the Lgistics Prfessinals What is a TMS-Lite system? What are the features and capabilities f a TMS-Lite system? Why chse a TMS-Lite

More information

Considerations for Success in Workflow Automation. Automating Workflows with KwikTag by ImageTag

Considerations for Success in Workflow Automation. Automating Workflows with KwikTag by ImageTag Autmating Wrkflws with KwikTag by ImageTag Cnsideratins fr Success in Wrkflw Autmatin KwikTag balances cmprehensive, feature-rich Transactinal Cntent Management with affrdability, fast implementatin, ease

More information

The Cost Benefits of the Cloud are More About Real Estate Than IT

The Cost Benefits of the Cloud are More About Real Estate Than IT y The Cst Benefits f the Clud are Mre Abut Real Estate Than IT #$#%&'()*( An Osterman Research Executive Brief Published December 2010 "#$#%&'()*( Osterman Research, Inc. P.O. Bx 1058 Black Diamnd, Washingtn

More information

See, learn, and do more at www.halobi.com

See, learn, and do more at www.halobi.com See, learn, and d mre at www.halbi.cm Dwnlad Case Studies Schedule A Dem Cntact Us US Headquarters 4885 Greencraig Ln San Dieg, CA 92123 Office: (888) 300-0219 inf@halbi.cm APAC Headquarters Level 4, 3

More information

Job Profile Data & Reporting Analyst (Grant Fund)

Job Profile Data & Reporting Analyst (Grant Fund) Jb Prfile Data & Reprting Analyst (Grant Fund) Directrate Lcatin Reprts t Hurs Finance Slihull Finance Directr Nminally 37 hurs but peratinally available at all times t meet Cmpany requirements Cntract

More information

Succession Planning & Leadership Development: Your Utility s Bridge to the Future

Succession Planning & Leadership Development: Your Utility s Bridge to the Future Successin Planning & Leadership Develpment: Yur Utility s Bridge t the Future Richard L. Gerstberger, P.E. TAP Resurce Develpment Grup, Inc. 4625 West 32 nd Ave Denver, CO 80212 ABSTRACT A few years ag,

More information

Trends and Considerations in Currency Recycle Devices. What is a Currency Recycle Device? November 2003

Trends and Considerations in Currency Recycle Devices. What is a Currency Recycle Device? November 2003 Trends and Cnsideratins in Currency Recycle Devices Nvember 2003 This white paper prvides basic backgrund n currency recycle devices as cmpared t the cmbined features f a currency acceptr device and a

More information

Change Management Process

Change Management Process Change Management Prcess B1.10 Change Management Prcess 1. Intrductin This plicy utlines [Yur Cmpany] s apprach t managing change within the rganisatin. All changes in strategy, activities and prcesses

More information

Information Guide Booklet. Home Loans

Information Guide Booklet. Home Loans Infrmatin Guide Bklet Hme Lans This Infrmatin Guide bklet prvides yu with general infrmatin nly. It will als help yu t better understand any recmmendatins we have made fr yu. Infrmatin Guide Hme Lans January

More information

Professional Leaders/Specialists

Professional Leaders/Specialists Psitin Prfile Psitin Lcatin Reprting t Jb family Band BI/Infrmatin Manager Wellingtn Prfessinal Leaders/Specialists Band I Date February 2013 1. POSITION PURPOSE The purpse f this psitin is t: Lead and

More information

WHAT SHOULD I LOOK FOR WHEN I BUY HEALTH INSURANCE?

WHAT SHOULD I LOOK FOR WHEN I BUY HEALTH INSURANCE? WHAT SHOULD I LOOK FOR WHEN I BUY HEALTH INSURANCE? The Maine Bureau f Insurance 34 State Huse Statin Augusta, Maine 04333 207-624-8475 r 1-800-300-5000 (in Maine) http://www.maine.gv/pfr/insurance Paul

More information

The actions discussed below in this Appendix assume that the firm has already taken three foundation steps:

The actions discussed below in this Appendix assume that the firm has already taken three foundation steps: MAKING YOUR MARK 6.1 Gd Practice This sectin presents an example f gd practice fr firms executing plans t enter the resurces sectr supply chain fr the first time, r fr thse firms already in the supply

More information

How to Reduce Project Lead Times Through Improved Scheduling

How to Reduce Project Lead Times Through Improved Scheduling Hw t Reduce Prject Lead Times Thrugh Imprved Scheduling PROBABILISTIC SCHEDULING & BUFFER MANAGEMENT Cnventinal Prject Scheduling ften results in plans that cannt be executed and t many surprises. In many

More information

Improved Data Center Power Consumption and Streamlining Management in Windows Server 2008 R2 with SP1

Improved Data Center Power Consumption and Streamlining Management in Windows Server 2008 R2 with SP1 Imprved Data Center Pwer Cnsumptin and Streamlining Management in Windws Server 2008 R2 with SP1 Disclaimer The infrmatin cntained in this dcument represents the current view f Micrsft Crpratin n the issues

More information

Integrate Marketing Automation, Lead Management and CRM

Integrate Marketing Automation, Lead Management and CRM Clsing the Lp: Integrate Marketing Autmatin, Lead Management and CRM Circular thinking fr marketers 1 (866) 372-9431 www.clickpintsftware.cm Clsing the Lp: Integrate Marketing Autmatin, Lead Management

More information

efusion Table of Contents

efusion Table of Contents efusin Cst Centers, Partner Funding, VAT/GST and ERP Link Table f Cntents Cst Centers... 2 Admin Setup... 2 Cst Center Step in Create Prgram... 2 Allcatin Types... 3 Assciate Payments with Cst Centers...

More information

Business Plan Overview

Business Plan Overview Business Plan Overview Organizatin and Cntent Summary A business plan is a descriptin f yur business, including yur prduct yur market, yur peple and yur financing needs. Yu shuld cnsider that a well prepared

More information

Tips to Prepare for Quarter-End and Year-End

Tips to Prepare for Quarter-End and Year-End Tips t Prepare fr Quarter-End and Year-End Melissa Wd Cnsultant What We ll Cver 1. Tying ut A/P 2. Tying ut A/R 3. Tying ut I/N 4. Wrk In Prgress 5. Managing Jbs and PMs 6. Quarterly Payrll 7. Clsing a

More information

making good practices great Customer Journey 100

making good practices great Customer Journey 100 making gd practices great Custmer Jurney 100 This questinnaire is designed t help yu review the service yu ffer t yur Custmers, recgnise what yu are already ding really well and identify areas fr imprvement.

More information

Fixed vs. Variable Interest Rates

Fixed vs. Variable Interest Rates Fixed vs. Variable Interest Rates Understanding the Advantages and Disadvantages f Each Rate Type When shpping fr financial prducts, there are a lt f factrs t cnsider. Much has changed in the financial

More information

Electronic Data Interchange (EDI) Requirements

Electronic Data Interchange (EDI) Requirements Electrnic Data Interchange (EDI) Requirements 1.0 Overview 1.1 EDI Definitin 1.2 General Infrmatin 1.3 Third Party Prviders 1.4 EDI Purchase Order (850) 1.5 EDI PO Change Request (860) 1.6 Advance Shipment

More information

This report provides Members with an update on of the financial performance of the Corporation s managed IS service contract with Agilisys Ltd.

This report provides Members with an update on of the financial performance of the Corporation s managed IS service contract with Agilisys Ltd. Cmmittee: Date(s): Infrmatin Systems Sub Cmmittee 11 th March 2015 Subject: Agilisys Managed Service Financial Reprt Reprt f: Chamberlain Summary Public Fr Infrmatin This reprt prvides Members with an

More information

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES

UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES UNIVERSITY OF CALIFORNIA MERCED PERFORMANCE MANAGEMENT GUIDELINES REFERENCES AND RELATED POLICIES A. UC PPSM 2 -Definitin f Terms B. UC PPSM 12 -Nndiscriminatin in Emplyment C. UC PPSM 14 -Affirmative

More information

The Cost of Not Nurturing Leads

The Cost of Not Nurturing Leads The Cst f Nt Nurturing Leads The Cst f Nt Nurturing Leads The legacy yu are stuck in and the steps essential t change it Lisa Cramer President LeadLife Slutins, Inc. lcramer@leadlife.cm 770-670-6702 2009

More information

Army DCIPS Employee Self-Report of Accomplishments Overview Revised July 2012

Army DCIPS Employee Self-Report of Accomplishments Overview Revised July 2012 Army DCIPS Emplyee Self-Reprt f Accmplishments Overview Revised July 2012 Table f Cntents Self-Reprt f Accmplishments Overview... 3 Understanding the Emplyee Self-Reprt f Accmplishments... 3 Thinking Abut

More information

Business Intelligence represents a fundamental shift in the purpose, objective and use of information

Business Intelligence represents a fundamental shift in the purpose, objective and use of information Overview f BI and rle f DW in BI Business Intelligence & Why is it ppular? Business Intelligence Steps Business Intelligence Cycle Example Scenaris State f Business Intelligence Business Intelligence Tls

More information

A Walk on the Human Performance Side Part I

A Walk on the Human Performance Side Part I A Walk n the Human Perfrmance Side Part I Perfrmance Architects have a license t snp. We are in the business f supprting ur client rganizatins in their quest fr results that meet r exceed gals. We accmplish

More information

ISO Management Systems. Guidance on understanding the benefits of an ISO Management System

ISO Management Systems. Guidance on understanding the benefits of an ISO Management System ISO Management Systems Guidance n understanding the benefits f an ISO Management System Welcme & Intrductins 4031 University Drive, 206, Fairfax, VA 22030 3 Grant Square, 243, Hinsdale, IL 60521 www.radiancmpliance.cm

More information

Time is Money Profiting from Reduced Cycle Time

Time is Money Profiting from Reduced Cycle Time Time is Mney Prfiting frm Reduced Cycle Time Yur retail custmers are demanding smaller, mre frequent shipments, which increases yur cst-t-serve them. While this makes their inventry mre predictable and

More information

Problem Management Practitioners Forum. Thursday March 15, 2012 Jorge A. Wong

Problem Management Practitioners Forum. Thursday March 15, 2012 Jorge A. Wong Prblem Management Practitiners Frum Thursday March 15, 2012 Jrge A. Wng Agenda Husekeeping & Intrductins Impact f Change Management n PbM Attend Change & Release Management meetings t frecast utages Tday

More information

2008 BA Insurance Systems Pty Ltd

2008 BA Insurance Systems Pty Ltd 2008 BA Insurance Systems Pty Ltd BAIS have been delivering insurance systems since 1993. Over the last 15 years, technlgy has mved at breakneck speed. BAIS has flurished in this here tday, gne tmrrw sftware

More information

Organizational Applications and Solutions SCM and ERP

Organizational Applications and Solutions SCM and ERP Dr Sherif Kamel Department f Management Schl f Business, Ecnmics and Cmmunicatin Organizatinal Applicatins and Slutins SCM and ERP Outline Supply chain and value chain definitins Cmpnents, benefits and

More information

Entrepreneur Purchasing Recommendations for CRM

Entrepreneur Purchasing Recommendations for CRM Entrepreneur Purchasing Recmmendatins fr CRM Salesbm.cm Mst business wners wuld tend t agree that they dn't necessarily think f themselves as entrepreneurs, they are just peple running a business, making

More information

STUDIO DESIGNER. Accounting 3 Participant

STUDIO DESIGNER. Accounting 3 Participant Accunting 3 Participant Thank yu fr enrlling in Accunting 3 fr Studi Designer and Studi Shwrm. Please feel free t ask questins as they arise. If we start running shrt n time, we may hld ff n sme f them

More information

Meeting Minutes for January 17, 2013

Meeting Minutes for January 17, 2013 There are tw purpses t these bi-mnthly calls: Meeting Minutes fr January 17, 2013 1. Prvide updates that may affect wrkflw user studies 2. Prvide a frum fr MIP Studies Users t ask questins and raise cncerns

More information

A Model for Automatic Preventive Maintenance Scheduling and Application Database Software

A Model for Automatic Preventive Maintenance Scheduling and Application Database Software Prceedings f the 2010 Internatinal Cnference n Industrial Engineering and Operatins Management Dhaka, Bangladesh, January 9 10, 2010 A Mdel fr Autmatic Preventive Maintenance Scheduling and Applicatin

More information

IN-HOUSE OR OUTSOURCED BILLING

IN-HOUSE OR OUTSOURCED BILLING IN-HOUSE OR OUTSOURCED BILLING Medical billing is ne f the mst cmplicated aspects f running a medical practice. With thusands f pssible cdes fr diagnses and prcedures, and multiple payers, the ability

More information

EJttilb Health. The University of Texas Medical Branch Audit Services. Audit Report. Epic In-Basket Management Audit. Engagement Number 2015-008

EJttilb Health. The University of Texas Medical Branch Audit Services. Audit Report. Epic In-Basket Management Audit. Engagement Number 2015-008 ',. -... : t'f" ' EJttilb Health The University f Texas Medical Branch Audit Reprt Audit Engagement Number 2015-008 July 2015 nie University f Texas Medical Branch 301 University Bulevard, Suite 4.100

More information

Data Warehouse Scope Recommendations

Data Warehouse Scope Recommendations Rensselaer Data Warehuse Prject http://www.rpi.edu/datawarehuse Financial Analysis Scpe and Data Audits This dcument describes the scpe f the Financial Analysis data mart scheduled fr delivery in July

More information

QATrax Test Environment Management. Mission Statement

QATrax Test Environment Management. Mission Statement QATrax Test Envirnment Management Missin Statement What We D With increased glbalizatin, accelerated prduct delivery requirements, and increased testing demands, TraxStar has develped an innvative ffering

More information

Key Steps for Organizations in Responding to Privacy Breaches

Key Steps for Organizations in Responding to Privacy Breaches Key Steps fr Organizatins in Respnding t Privacy Breaches Purpse The purpse f this dcument is t prvide guidance t private sectr rganizatins, bth small and large, when a privacy breach ccurs. Organizatins

More information

Phi Kappa Sigma International Fraternity Insurance Billing Methodology

Phi Kappa Sigma International Fraternity Insurance Billing Methodology Phi Kappa Sigma Internatinal Fraternity Insurance Billing Methdlgy The Phi Kappa Sigma Internatinal Fraternity Executive Bard implres each chapter t thrughly review the attached methdlgy and plan nw t

More information

Getting Started Guide

Getting Started Guide AnswerDash Resurces http://answerdash.cm Cntextual help fr sales and supprt Getting Started Guide AnswerDash is cmmitted t helping yu achieve yur larger business gals. The utlined pre-launch cnsideratins

More information

Process Improvement Center of Excellence Service Proposal Recommendation. Operational Oversight Committee Report Submission

Process Improvement Center of Excellence Service Proposal Recommendation. Operational Oversight Committee Report Submission Prcess Imprvement Center f Excellence Service Prpsal Recmmendatin Operatinal Oversight Cmmittee Reprt Submissin INTRODUCTION This Prpsal prvides initial infrmatin regarding a pssible additin t a service.

More information

Accident Investigation

Accident Investigation Accident Investigatin APPLICABLE STANDARD: 1960.29 EMPLOYEES AFFECTED: All emplyees WHAT IS IT? Accident investigatin is the prcess f determining the rt causes f accidents, n-the-jb injuries, prperty damage,

More information

Access to the Ashworth College Online Library service is free and provided upon enrollment. To access ProQuest:

Access to the Ashworth College Online Library service is free and provided upon enrollment. To access ProQuest: PrQuest Accessing PrQuest Access t the Ashwrth Cllege Online Library service is free and prvided upn enrllment. T access PrQuest: 1. G t http://www.ashwrthcllege.edu/student/resurces/enterlibrary.html

More information

PART 6. Chapter 12. How to collect and use feedback from readers. Should you do audio or video recording of your sessions?

PART 6. Chapter 12. How to collect and use feedback from readers. Should you do audio or video recording of your sessions? TOOLKIT fr Making Written Material Clear and Effective SECTION 3: Methds fr testing written material with readers PART 6 Hw t cllect and use feedback frm readers Chapter 12 Shuld yu d audi r vide recrding

More information

FCA US INFORMATION & COMMUNICATION TECHNOLOGY MANAGEMENT

FCA US INFORMATION & COMMUNICATION TECHNOLOGY MANAGEMENT EDI ROADMAP FCA US INFORMATION & COMMUNICATION TECHNOLOGY MANAGEMENT FCA US EDI Radmap Business Requirement All FCA suppliers and carriers are required t establish an Electrnic Data Interchange (EDI) cnnectin.

More information

This page provides help in using WIT.com to carry out the responsibilities listed in the Desk Aid Titled Staffing Specialists

This page provides help in using WIT.com to carry out the responsibilities listed in the Desk Aid Titled Staffing Specialists This page prvides help in using WIT.cm t carry ut the respnsibilities listed in the Desk Aid Titled Staffing Specialists 1. Assign jbs t yurself G t yur hme page Click n Yur Center has new jb pstings r

More information

Retirement Planning Options Annuities

Retirement Planning Options Annuities Retirement Planning Optins Annuities Everyne wants a glden retirement. But saving fr retirement is n easy task. The baby bmer generatin is graying. Mre and mre peple are appraching retirement age. With

More information

FINANCE SCRUTINY SUB-COMMITTEE

FINANCE SCRUTINY SUB-COMMITTEE REPORT FOR: PERFORMANCE AND FINANCE SCRUTINY SUB-COMMITTEE Date f Meeting: 6 January 2015 Subject: Staff Survey and Sickness Absence Mnitring Results and Actin plans Respnsible Officer: Scrutiny Lead Member

More information

What Happens To My Benefits If I Get a Bunch of Money? TANF Here is what happens if you are on the TANF program when you get lump-sum income:

What Happens To My Benefits If I Get a Bunch of Money? TANF Here is what happens if you are on the TANF program when you get lump-sum income: 126 Sewall Street Augusta, Maine 04330-6822 TTY/Vice: (207) 626-7058 Fax: (207) 621-8148 www.mejp.rg What Happens T My Benefits If I Get a Bunch f Mney? Each prgram, (TANF, SSI, MaineCare, etc.) has its

More information

RECONCILIATION OF FUNDS

RECONCILIATION OF FUNDS RECONCILIATION OF FUNDS ROLES Departmental Staff f Interest Accuntants Office Managers Business Managers Prgram Assistants OVERVIEW S why d we need t recncile? Gd general business practices determine that

More information

Merchant Processes and Procedures

Merchant Processes and Procedures Merchant Prcesses and Prcedures Table f Cntents EXHIBIT C 1. MERCHANT INTRODUCTION TO T-CHEK 3 1.1 Wh is T-Chek Systems? 3 1.2 Hw t Cntact T-Chek Systems 3 1.3 Hw t Recgnize T-Chek Frms f Payment 3 1.3.1

More information

Typical Interview Questions and Answers

Typical Interview Questions and Answers Typical Interview Questins and Answers Why d yu want t wrk fr this cmpany? Why are yu interested in this jb? The interviewer is trying t determine what yu knw and like abut the cmpany, whether yu will

More information

Thinking Different About Alternative Financing Options

Thinking Different About Alternative Financing Options Thinking Different Abut Alternative Financing Optins Christpher Mills Senir Business Develpment Officer Federal Natinal Cmmercial Credit This whitepaper will make yu think differently abut alternative

More information

Gravesham Borough Council

Gravesham Borough Council Classificatin: Part 1 Public Key Decisin: Please specify - N Gravesham Brugh Cuncil Reprt t: Perfrmance and Administratin Cmmittee Date: 12 Nvember 2015 Reprting fficer: Subject: Crprate Perfrmance Manager

More information

How much life insurance do I need? Wrong question!

How much life insurance do I need? Wrong question! Hw much life insurance d I need? Wrng questin! We are ften asked this questin r sme variatin f it. We believe it is NOT the right questin t ask. What yu REALLY need is mney, cash. S the questin shuld be

More information

Google Adwords Pay Per Click Checklist

Google Adwords Pay Per Click Checklist Ggle Adwrds Pay Per Click Checklist This checklist summarizes all the different things that need t be setup t prperly ptimize Ggle Adwrds t get the best results. This includes items that are required fr

More information

Access EEC s Web Applications... 2 View Messages from EEC... 3 Sign In as a Returning User... 3

Access EEC s Web Applications... 2 View Messages from EEC... 3 Sign In as a Returning User... 3 EEC Single Sign In (SSI) Applicatin The EEC Single Sign In (SSI) Single Sign In (SSI) is the secure, nline applicatin that cntrls access t all f the Department f Early Educatin and Care (EEC) web applicatins.

More information

By Melissa Akers teaching4him @ gmail.com Holbrook SDA Indian School Grades 5&6

By Melissa Akers teaching4him @ gmail.com Holbrook SDA Indian School Grades 5&6 Mney Management By Melissa Akers teaching4him @ gmail.cm Hlbrk SDA Indian Schl Grades 5&6 Descriptin Students will learn mney management skills by participatin in a unit n classrm ecnmy. Students will

More information

HOW TO MEASURE YOUR MARKETING

HOW TO MEASURE YOUR MARKETING HOW TO MEASURE YOUR MARKETING Metrics, Analytics and ROI INTRODUCTION D yu knw hw a change in yur marketing budget can impact yur marketing results? Accrding t the 2010 B2B Lead Generatin Marketing ROI

More information

How to Address Key Selection Criteria

How to Address Key Selection Criteria Hw t Address Key Selectin Criteria Yu've seen an jb pprtunity that yu're interested in, n a jbs bard r in the press and want t apply, but where d yu start? A key requirement fr jbs in Gvernment is t respnd

More information

Case Study: Mercury Marine - Propelling Solutions in Asset Management....user case study

Case Study: Mercury Marine - Propelling Solutions in Asset Management....user case study Case Study: Mercury Marine - Prpelling Slutins in Asset...user case study Stanley Black & Decker 1955 West Oak Circle Marietta, GA 30062 Phne: 888.419.1399 Fax: 770.419.1968 www.cribmaster.cm September

More information

Economic Justification: Measuring Return on Investment (ROI) and Cost Benefit Analysis (CBA)

Economic Justification: Measuring Return on Investment (ROI) and Cost Benefit Analysis (CBA) Advancing Statewide Spatial Data Infrastructures in Supprt f the Natinal Spatial Data Infrastructure (NSDI) Ecnmic Justificatin: Measuring Return n Investment (ROI) and Cst Benefit Analysis (CBA) Intrductin

More information

- Upfront fee of $ + GST - Ongoing fee commencing immediately after plan implementation of $20.00 + GST per fortnight.

- Upfront fee of $ + GST - Ongoing fee commencing immediately after plan implementation of $20.00 + GST per fortnight. Cntract f engagement This cntract f engagement is between FSB 4 Financial Limited (the adviser) and (the client). Purpse This cntract establishes the relatinship between the adviser and the client relating

More information

LINCOLNSHIRE POLICE Policy Document

LINCOLNSHIRE POLICE Policy Document LINCOLNSHIRE POLICE Plicy Dcument 1. POLICY IDENTIFICATION PAGE POLICY TITLE: ICT CHANGE & RELEASE MANAGEMENT POLICY POLICY REFERENCE NO: PD 186 POLICY OWNERSHIP: ACPO Cmmissining Officer: Prtfli / Business-area

More information

HSBC Online Home Loan Application Process

HSBC Online Home Loan Application Process HSBC Online Hme Lan Applicatin Prcess Versin 1.0 Nvember 2005 Cpyright. HSBC Bank Australia Limited 2005 ALL RIGHTS RESERVED N part f this publicatin may be reprduced, stred in a retrieval system, r transmitted,

More information

Firewall/Proxy Server Settings to Access Hosted Environment. For Access Control Method (also known as access lists and usually used on routers)

Firewall/Proxy Server Settings to Access Hosted Environment. For Access Control Method (also known as access lists and usually used on routers) Firewall/Prxy Server Settings t Access Hsted Envirnment Client firewall settings in mst cases depend n whether the firewall slutin uses a Stateful Inspectin prcess r ne that is cmmnly referred t as an

More information

Point2 Property Manager Quick Setup Guide

Point2 Property Manager Quick Setup Guide Click the Setup Tab Mst f what yu need t get started using Pint 2 Prperty Manager has already been taken care f fr yu. T begin setting up yur data in Pint2 Prperty Manager, make sure yu have cmpleted the

More information

Defining Sales Campaign Automation How e-mail, the Killer App, is best applied to marketing

Defining Sales Campaign Automation How e-mail, the Killer App, is best applied to marketing Defining Sales Campaign Autmatin Hw e-mail, the Killer App, is best applied t marketing Summary: Cmpanies tday are steadily adpting strategies and technlgies t reach prspects, custmers, and partners thrugh

More information

Software Quality Assurance Plan

Software Quality Assurance Plan Sftware Quality Assurance Plan fr AnthrpdEST pipeline System Versin 1.0 Submitted in partial fulfillment f the requirements f the degree f Master f Sftware Engineering Prepared by Luis Fernand Carranc

More information

Conversations of Performance Management

Conversations of Performance Management Cnversatins f Perfrmance Management Perfrmance Management at Ohi State The Secnd Cnversatin ~ Develpment 2011 The Ohi State University Office f Human Resurces Cntents Intrductin Welcme t Develping Emplyees...

More information

Copyrights and Trademarks

Copyrights and Trademarks Cpyrights and Trademarks Sage One Accunting Cnversin Manual 1 Cpyrights and Trademarks Cpyrights and Trademarks Cpyrights and Trademarks Cpyright 2002-2014 by Us. We hereby acknwledge the cpyrights and

More information

The Importance Advanced Data Collection System Maintenance. Berry Drijsen Global Service Business Manager. knowledge to shape your future

The Importance Advanced Data Collection System Maintenance. Berry Drijsen Global Service Business Manager. knowledge to shape your future The Imprtance Advanced Data Cllectin System Maintenance Berry Drijsen Glbal Service Business Manager WHITE PAPER knwledge t shape yur future The Imprtance Advanced Data Cllectin System Maintenance Cntents

More information

Verification statement

Verification statement Verificatin statement Verificatin f a GHG calculatin tl fr the graphic industry against is 14064-1 Client : ClimateCalc Cnsrtium EEIG Rue Barastraat 175 B-1070 Brussels Prject number : 11.0260 Envirnmental

More information

Create a Non-Catalog Requisition

Create a Non-Catalog Requisition Create a Nn-Catalg Requisitin Jb Aid This jb aid describes hw t create a standard nn-catalg (i.e., nn-ibuynu) purchase request. REFER TO ADDITIONAL TRAINING GUIDES If yu need t create a special requisitin

More information

Training Efficiency: Optimizing Learning Technology

Training Efficiency: Optimizing Learning Technology Ideas & Insights frm 2008 Training Efficiency Masters Series Survey Results Training Efficiency: Optimizing Learning Technlgy trainingefficiency.cm Survey Results: Training Efficiency: Optimizing Learning

More information

SUMMARY This is what Business Analysts do in the real world when embarking on a new project: they analyse

SUMMARY This is what Business Analysts do in the real world when embarking on a new project: they analyse S yu want t be a Business Analyst? Analyst analyse thyself. SUMMARY This is what Business Analysts d in the real wrld when embarking n a new prject: they analyse Why? Why are we ding this prject - what

More information

Re- Defining Physician Credentialing Software A New Approach

Re- Defining Physician Credentialing Software A New Approach Sftware A New Apprach The upcming reimbursement shift frm fee fr service t fee fr quality has generated an increased fcus n ppulatin health management. In rder t ensure a sufficient clinical delivery base,

More information

Online Learning Portal best practices guide

Online Learning Portal best practices guide Online Learning Prtal Best Practices Guide best practices guide This dcument prvides Micrsft Sftware Assurance Benefit Administratrs with best practices fr implementing e-learning thrugh the Micrsft Online

More information

What broader insights would you want to explore first to answer the CEO s questions?

What broader insights would you want to explore first to answer the CEO s questions? Setup The CEO f a majr client has requested a shrt-term study examining a small part f the client s prduct prtfli. The cmpany has a small divisin that manufactures autmatic drip cffeemakers fr the US and

More information

CMS Eligibility Requirements Checklist for MSSP ACO Participation

CMS Eligibility Requirements Checklist for MSSP ACO Participation ATTACHMENT 1 CMS Eligibility Requirements Checklist fr MSSP ACO Participatin 1. General Eligibility Requirements ACO participants wrk tgether t manage and crdinate care fr Medicare fee-fr-service beneficiaries.

More information

MONTHLY PREMIUM OPTIONS

MONTHLY PREMIUM OPTIONS GROUP FUNERAL SCHEME BROKERS FSP35033 TEL: (021) 919 1861 VOX: 087 808 3007 FAX: (021) 9195072 / 086 628 0359 Email: inf@insurancepartners.c.za Web: www.insurancepartners.c.za Up t R20000 fr all persns

More information

HIPAA 5010 Implementation FAQs for Health Care Professionals

HIPAA 5010 Implementation FAQs for Health Care Professionals HIPAA 5010 Implementatin FAQs fr Health Care Prfessinals Updated September 27, 2012 Key Messages In January 2009, the Department f Health and Human Services published the final rule cntaining the requirements

More information

Second Quarter 2015 Earnings Conference Call. August 05, 2015

Second Quarter 2015 Earnings Conference Call. August 05, 2015 Secnd Quarter 2015 Earnings Cnference Call August 05, 2015 Nn-GAAP Financial Measures and Frward-Lking Statements Frward-Lking Statements This webcast and presentatin cntains statements that are frward-lking

More information

OR 2) Implement and customize an off the shelf product that would suit the requirements

OR 2) Implement and customize an off the shelf product that would suit the requirements CRM Custmer Relatinship Management Request fr Prpsal (RFP) Created by : Gayathri Jaganathan Rle : Prject Manager Prpsal Date: 10/02/06 Organizatin: AIM Alliance Inspectin Management Cmpany Lcatin : 28235

More information