Corporate Human Resources Internal Role Profile

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1 Corporate Human Resources Internal Role Profile Director, Organizational Development Role Purpose: Reporting to the Executive Director, Talent Management, this position provides leadership and functional expertise in the area of organizational development for the Alberta Public Service (APS), with a specific focus on enterprise wide employee engagement strategies, recognition initiatives and building an overarching Talent Management Framework. This role involves leading and managing a team of professionals and working collaboratively with other divisions and departments on specific organizational development programs and projects such as refreshing the Premiers Award of Excellence, building Policy Capacity, and the review and improvement of Performance Excellence. Key Accountabilities: Provide corporate leadership, direction and strategic advice on current and emerging issues related to organizational development, employee engagement and overall talent management in the APS. Lead the continuing build-out, communication and implementation of the Talent Management Framework to enable an integrated approach to acquiring the best talent, supporting and developing employees and ensuring that succession plans are in place. Provide leadership and direction to the development and management of various corporate HR initiatives and programs designed to build the capacity of APS employees at the corporate level. Ex: Policy Excellence, Rewards and Recognition, Performance Excellence, APS Competencies. Lead the development and implementation of initiatives that advance the GoA s ability to meet business needs and mandates/priorities. Examples include Policy Capacity initiatives. Work with HR Directors and the HR Community to understand and anticipate emerging organizational development needs, identify priority areas for action and facilitate the development of solutions. Ensure processes and systems are in place for conducting best practise research; responding to issues and action requests; collecting, analyzing and maintaining relevant data; networking and tracking emerging practices and trends. Provide leadership, direction and coaching to staff in the development and delivery of various components of the overall approach, ensuring that deliverables meet timelines and standards for target audiences and that desired outcomes are achieved. Provide leadership, direction and coaching to staff to ensure they have the skills, competencies and resources to excel in their current role and develop for future roles. Provide leadership and support to cross-functional, cross-divisional and cross-ministry teams and initiatives that advance an integrated approach to organizational development within the APS. Oversee and negotiate establishment of effective partnership arrangements and contracts with external organizations and service providers as required. Manage assigned human resources and budget allocations according to relevant policies and guidelines. Required Knowledge: Significant knowledge of Human Resource practices and trends in the areas of organizational development, employee engagement, recognition, performance management, change management and talent management. Knowledge of applicable Acts, Legislation, policies, directives and programs.

2 Knowledge of political/government structures and processes. Exceptional verbal and written communication skills. University degree in a related field. Required Experience: Extensive project management experience and proven ability to manage complex high profile projects and initiatives involving interface with executives and employee audiences. Ability to set priorities within an evolving environment, lead teams through ambiguity and organizational change, and align staff and teams to achieve desired results. Experience working with multiple stakeholders on cross government initiatives. The ability to create strategic partnerships and build strong working relationships. Demonstrated ability to use consulting and facilitating skills to clarify direction, identify opportunities to add value, assist in the resolution of issues and influence outcomes. Key Competencies: Systems Thinking Develop Networks Drive for Results Agility Build a Collaborative Environment

3 Corporate Human Resources Internal Role Profile Director, Program Design Role Purpose: Reporting to the Executive Director, Learning and Development, this position provides leadership and functional expertise in the area of adult learning for the Alberta Public Service (APS), with a specific focus on enterprise wide approaches to consultation, innovation and adult learning design. This includes leading and managing a team of professionals and working collaboratively with other divisions and departments on multiple learning initiatives that impact all of Alberta s public servants. Core focus includes: 1. Leading the collaborative design and development of cross-ministry, strategic approaches to achieving corporate business results through learning and development; 2. Leading the advancement, promotion and design of cross-ministry innovation and best in class approaches to learning and development; 3. Leading the design of effective, efficient and relevant learning experiences for Alberta s Public Service. Key Accountabilities: Leading and directing a team of learning professionals and specialists to: - Conduct and share research on learning and leadership development, environmental scans - Measure, collect, analyze and share data on leaning and learners to strategically inform business decisions - Provide strategic advice to the Executive Director, Learning and Development current and emerging issues related to employee development programs and initiatives. - Engage stakeholders from across government in consultation on all aspects of learning and development - Align learning and development strategies to corporate priorities - Manage and promote expectations for learning and development at the individual and organizational levels - Develop corporate policy, directives and strategies related to learning and development - Lead inter-jurisdictional strategies and provide strategic advice and direction to others on the inter-jurisdictional team related to adult learning and development in the public service - Understand the learning needs of our clients and utilize innovative approaches to meet those needs - Field-test and report on best-in-class approaches to adult learning and development - Innovate and experiment with new approaches to adult learning and development - Collaboratively design learning experiences that are effective, efficient and relevant and that meet the learning outcomes for both the organization and individual learners - Explore, develop and implement multiple approaches to learning, ensuring that learners and the organization has access to a diverse range of learning options to meet a wide range of learning styles. - Assure quality and accuracy of all aspects of curriculum and e-learning developed for the Learning Centre

4 - Oversee and negotiate partnership arrangements and contracts with external organizations and service providers - Negotiate fees and/or schedules with vendors. Provide corporate leadership, direction and strategic advice on current and emerging issues related to learning in the APS. Provide leadership and direction to the development and management of various corporate HR initiatives and programs designed to build the capacity of APS employees. Lead the development and implementation of initiatives that advance the GoA s ability to meet business needs and mandates/priorities. Examples include E-learning, Leadership 101, Coaching and Mentoring, Facilitation Excellence, Procurement, Marketing and promoting the Learning Centre Work with HR Directors and the HR Community to understand and anticipate emerging learning and development needs, identify priority areas for action and facilitate the development of solutions. Ensure processes and systems are in place for conducting best practise research; responding to issues and action requests; collecting, analyzing and maintaining relevant data; networking and tracking emerging practices and trends. Provide leadership, direction and coaching to staff in the development and delivery of various components of the overall approach, ensuring that deliverables meet timelines and standards for target audiences and that desired outcomes are achieved. Provide leadership, direction and coaching to staff to ensure they have the skills, competencies and resources to excel in their current role and develop for future roles. Provide leadership and support to cross-functional, cross-divisional and cross-ministry teams and initiatives that advance an integrated approach to organizational development within the APS. Oversee and negotiate establishment of effective partnership arrangements and contracts with external organizations and service providers as required. Manage assigned human resources and budget allocations according to relevant policies and guidelines. Required Knowledge: Significant knowledge of the principles of adult learning, Human Resource practices and trends in the areas of learning and development, e-learning, coaching and mentoring, leadership development and curriculum design. Related knowledge and experience in areas such as business processes, contract management, financial management, and HR management. Knowledge of applicable Acts, Legislation, policies, directives and programs. Knowledge of political/government structures and processes. Exceptional verbal and written communication skills. University degree or equivalent in a related field. Required Experience: Demonstrated success in leading collaborative approaches to curriculum design, community engagement and innovations in learning. Extensive project management experience and proven ability to manage complex high profile projects and initiatives involving interface with executives and employee audiences. Ability to set priorities within an evolving environment, lead teams through ambiguity and organizational change, and align staff and teams to achieve desired results. Experience working with multiple stakeholders on cross government initiatives.

5 The ability to create strategic partnerships and build strong working relationships. Demonstrated ability to use consulting, coaching and facilitating skills to clarify direction, identify opportunities to add value, assist in the resolution of issues and influence outcomes. Demonstrated ability to show results. Key Competencies: Demonstrated success with the art and practice of leadership Demonstrated success in the following APS competencies: Systems Thinking Develop Networks Drive for Results Agility Build a Collaborative Environment Creative Problem solving Developing self and others Issues/Problem Faced and Decisions Made (Authorities) This position requires innovative approaches to adult learning. There may be limited or no established practices within the GOA from which to draw from. Outcomes may not always be clear and or ambiguous and will have to be established collaboratively within a complex and dynamic environment Decisions made will impact the quality and experience of learning outcomes for all Alberta Public Servants.

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