Securing the Exchange of Information Inside and Outside the Organisation. Joe Combs EMEA Solution Consultant, edocs

Transcription

1 Securing the Exchange of Information Inside and Outside the Organisation Joe Combs EMEA Solution Consultant, edocs

5 Challenges of not getting Information Exchange right 86% Ineffective communication with partners and customers 84% Inability to access customer records and transaction data at the right time 59% 56% Higher cycle times and reduced productivity Compliance exposure due to inadequate information security Forrester Research

7 Organisations are looking for technology to solve information exchange problems Organisations have experienced fundamental changes over the past few years Technological innovation Information governance Growing presence of digital files Demand for more efficient and collaborative practices Heightened regulatory requirements placed on clients Companies look to be more efficient and compliant following the recession Progressive companies look to adopt new solutions and turn challenges into competitive advantage OpenText Confidential All Rights Reserved. 8

8 It s still for business communication Just under 1 billion business accounts sending 100 billions messages every day and still growing Checking is the most common mobile activity - Approaching 1 billion mobile users and growing fast. OpenText Confidential All Rights Reserved. 9 9

9 Too many things can go wrong with unsecure file exchanges FTP FTP Postal & Courier Complex setup Unmonitored, lack of security Slow Security concerns File size limitations No proof of receipt Slow Costly Subject to loss and theft OpenText Confidential All Rights Reserved. 10

10 Too many things can go wrong with unsecure file exchanges Removable Media Risk Subject to loss and theft Lack of control Cloud Sharing Risk Uncertainty Compliance and sovereignty OpenText Confidential All Rights Reserved. 11

14 What is managed file transfer (MFT)? Managed A single solution to send large files, view transaction activities, and run reports for auditing. File Send large files. Transfer Easily send large files between 2 or more parties. Send and receive files from a centralized secure and encrypted solution. Send any file type. Record audit information of all file transfers. MFT is a centralized method of transferring files between people, disparate systems, applications and locations securely encrypted, while providing audit and tracking information for all transfers and activities. OpenText Confidential All Rights Reserved. 15

15 Web Transfer Manager Mobile Dispatch Folders Multiple ways to manage files with Secure MFT No need to open or switch to a new application send files within Microsoft Outlook. Perfect for users who want to send files just as they would an , but without file size limits and remarkably fast transfer times. Send files from anywhere, anytime and all that s needed is a web browser. This option is perfect when users can t access Microsoft Outlook client or are away from the office and need to send a file right away. Quickly send file from the desktop if you don t use Outlook. Perfect for users who are using other client software, such as IBM Notes. Download files when you are on the go. This option is perfect for users who are attached to their mobile devices: iphone, ipad, Android, Blackberry, and Windows phones can all download files. Copy. Send. Repeat. Drag and drop or copy files to a designated folder that the Secure MFT Transfer Manager monitors and it will automatically transfer the content to the intended recipient(s). OpenText Confidential All Rights Reserved. 16

16 Secure MFT Outlook plug in Send files quickly and easily within Outlook with zero disruption to your workday Attach single files or entire folder of files Administrators can set rules so that files over a certain size within Outlook are always offloaded to Secure MFT OpenText Confidential All Rights Reserved. 17

18 How can organisations take advantage of managed file transfer? Files are being sent to clients and partners whom can be located anywhere in the world Hundreds of files associated with a case need to all be sent at the same time Save time by integrating a large file exchange solution with Microsoft Outlook Files need to be kept confidential and secure they cannot be at risk of hacking or interception Prove that files were sent and received and that proof holds up in court OpenText Confidential All Rights Reserved. 19

19 Ad hoc file exchange won t interfere with the workday Easily send files from , web, and desktop applications with zero disruption in workflow. Effortlessly send files with no complicated steps, clumsy websites, or impossible security codes and keys. OpenText Confidential All Rights Reserved. 22

20 OpenText Secure MFT obsesses over speed Transfer files up to 80x faster than FTP? Yes, 80x faster. OpenText Fuel is a proprietary, patent-pending acceleration technology that works hard to make your file transfers fast. OpenText Confidential All Rights Reserved. 23

21 Centrally managed solution provides 24/7 visibility to all file transfers Centrally managed file transfer solution ensures end-to-end visibility to all activity in a single solution. Monitoring and reporting capabilities make it easy to manage traffic and provide proof of delivery when you need it. OpenText Confidential All Rights Reserved. 24

25 How it works: Sending and Receiving Outlook Send messages and files using the Secure Mail Outlook Plugin Recipients, including registered guests, using the Outlook Plug-in receive their messages, decrypted, in their Inbox. Browser Use any web browser to send a messages and files through Webmail Encryption Secure Mail Encryption HTTPS protocol (avoids hops) Recipients and guests can use Webmail to access their decrypted messages. Encryption API Use the API to automatically send messages and files from backend systems such as Oracle, SAP, EMRs, etc. Recipients and registered guests can use the Chrome extension to decrypt their messages no matter what system they use. OpenText Confidential All Rights Reserved. 42

26 How it works: Tracking Outlook or Both recipients and senders can see tracking information in the Delivery Slip. Recipients, including registered guests, will decrypt and read their messages. Webmail or Chrome Secure Mail Encryption HTTPS protocol (avoids hops) Recipients, including registered guests, can reply with an encrypted message. Senders can recall the message, which immediately denies all access, even if the recipient has read the message. Recipients (not including registered guests) can forward the message. OpenText Confidential All Rights Reserved. 43

27 Secure Mail User Experience Driven by a tight integration with MS Outlook Patented Delivery Slip Never have to leave Inbox Easy access to robust tracking Easy access to security features such as message recall, message password setting, prevent forwards, prevent replies Guest users can also use the plugin Large File Transfer Web portal offers secure access from any browser Whitelabeling supported Mobile apps ios Android OpenText Confidential All Rights Reserved. 44

28 Security and Data Leakage Prevention System Administrators Users Soc2 Type II certified data centers Approved users must register and are authenticated AES-256 Encryption at rest Communications between customer servers and Secure Mail are secured by HTTPS Blacklist guest registrations Define security settings by user (e.g. automatic encryption of all messages for some users) Encrypt attachments automatically based on file size Option to stop message or prompt sender to encrypt based on keyword or regex algorithm Set message expirations Enable local mail store so secure messages sent from webmail are archived in Exchange store Recall messages even after they are read Optional password protection for additional security Prevent replies to messages Prevent messages from being forwarded OpenText Confidential All Rights Reserved. 45

32 Introducing Guardian for edocs Identify potential security breaches by users with Realtime monitoring of user / group activities Immediate reporting via text or to management when thresholds exceeded on activities, including export, checkout, or any activity. Can lock a user out of the system until approved/released by management Pro-active solution for organizations concerned about disclosure or theft of confidential materials. OpenText Confidential All Rights Reserved. 49

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