YOUR GUIDE TO SKILLS, JOBS & APPRENTICESHIPS. Your pull-out and keep guide to finding work and careers. Next 8 pages

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1 YOUR GUIDE TO SKILLS, JOBS Your pull-out and keep guide to finding work and careers Next 8 pages & APPRENTICESHIPS Work Matters Your guide to skills, jobs and apprenticeships i

2 Call , visit or pop in for a chat: 6 Wood Lane, W12 7BF Find us on the first floor above Shepherds Bush Library, access is through the library Work Zone supports over 800 local people into work every year JOBS ARE AVAILABLE NOW! Call GET AHEAD WITH PRE-EMPLOYMENT SUPPORT: CV support Application form support Interview preparation Mock interviews Job search Training advice Voluntary work CURRENT JOB VACANCIES INCLUDE: One Housing Group Site trainee manager H20 Cashier Inglot Make up artists Oxfam Volunteers Entertainer Crew members Lola and Grace Sales Assistance Home Instead Care Assistance Goldsmiths Assistant manager The Work Zone advisers know what we want. For a jobseeker it s better to be sent to one interview which fits. Richard Mavin, Manager The Entertainer, Westfield London ii Your guide to skills, jobs and apprenticeships Work Matters

3 Work Zone Thanks to Work Zone I m now able to work, earn and study Local resident Naomi Brown used to work at a beauty therapy spa until they closed down, which left her unemployed. I signed on at the job centre and they advised me to contact Work Zone. I did, and I was invited along to a group session to find out how they could help me. I was given some clear and helpful advice on how to prepare a good CV and improve my interview skills. I found this very useful, as it also helped me to identify my strengths and weaknesses. They gave me information on a range of vacancies available in Westfield and helped me to secure employment within a retail store there. The process was very simple. They put me forward for an interview, and beforehand, they went through interview techniques, how to dress appropriately and gave me some top tips on being confident. I enjoyed working in retail but unfortunately the position was temporary. I went back to Work Zone and they didn t hesitate to help me again. This time I applied for an apprenticeship, and with their help my application was successful. A few days later I received a letter inviting me for an assessment which I was overjoyed about. I was successful and now I m doing a level 2 apprenticeship in Business Administration while at the same time working for OnePlace Hub in Hammersmith Job Centre. The support that Work Zone has given me was invaluable and helped boost my confidence. Now, I m getting paid, gaining a qualification and doing a job I love. My aim is to complete my Level 2 apprenticeship and progress onto Level 3. Naomi Brown Work Zone put me forward for an interview, and beforehand, they went through interview techniques and gave me some top tips on being confident Work Matters Your guide to skills, jobs and apprenticeships iii

4 Say yes to an apprenticeship RETAIL AND BUSINESS ADMINISTRATION This apprenticeship allows you to earn and learn, gaining up to five nationally recognised qualifications and valuable paid work experience, making you highly desirable to employers. The apprenticeship lasts for 12 months giving you plenty of time to achieve your diploma in retail or business administration. You will be paid and receive the same employment rights and treatment as any other member of staff. This apprenticeship also allows you to gain essential English, Maths and ICT qualifications but also important knowledge in either Retail or Business Administration. You must have fluent spoken English skills. No formal qualifications are required; free training is available subject to conditions. APPRENTICESHIPS Retail available at Westfield London and open to everyone locally who can easily commute. Business Administration placements within the council open to H&F residents only. Please also enquire about Catering and Hospitality, Care Sector and Construction Apprenticeships. H&F residents are actively encouraged to apply. Interested? iv Your guide to skills, jobs and apprenticeships Work Matters

5 DO YOU NEED REAL WORK EXPERIENCE? H&F residents can apply to do unpaid work with the council for a limited time in order to: Volunteer Build confidence Benefits of the scheme It increases your chance of finding paid work. It increases your self-confidence and self-esteem. It provides an insight to modern working, practices and ethics. It develops your work based skills to enable you to become more marketable in the workplace, meet your employment and personal goals and provides a reference to share with perspective employees. The London Borough of Hammersmith & Fulham volunteer work placement scheme actively seeks to open up opportunities to residents who are disabled, long term unemployed or returning to work after childcare to develop their skills and work experience. We are happy to discuss whether we can meet your particular needs. Develop your skills How to apply If you are an H&F resident, interested in the scheme and want to apply, you can obtain an application form by ing volunteering@lbhf.gov.uk, calling or looking on What happens next? An induction event will be held to determine your suitability and to discover the work areas you are interested in. You may need to attend an interview before starting your placement. Work Matters Your guide to skills, jobs and apprenticeships v

6 Jobs and Training Fairs We hold job fairs and events regularly at venues across the borough. To register for up to date information please vi Your guide to skills, jobs and apprenticeships Work Matters

7 A free, impartial, advice and support service JOB BROKERAGE WE CAN OFFER one to one sessions with a specialist adviser who will: identify strengths and weaknesses in your Jobsearch skills and strategy support your jobsearch explain options open to you such as apprenticeships and volunteering discuss current opportunities agree a personalised action plan with you refer you for specialist support to a range of experts for support with: Kaonix database application forms CVs interviews motivation OPTIONS TO CONSIDER Apprenticeships Employability training Volunteer work COLLEGE COURSE ADVICE We can give you a one to one session with a qualified advisor to help you make the right choice about careers and training. DEBT/WELFARE BENEFITS FINANCIAL CAPABILITY WORKSHOP information on bank accounts advice on budgeting ways to make your money go further exploring various ways to maximise your income how credit works DEBT ADVICE One to one session with a qualified adviser that: explains priority and non-priority debts shows ways to help you get out of debt finds the best option for you explains the debt recovery process IN-WORK BENEFITS ADVICE One to one session with a qualified adviser that looks at: Universal Credit better off calculations housing allowance/ benefit tax credits extended benefit payments OnePlace Hub Hammersmith / 8154 / 8200 / 8156 Shepherds Bush / 8732 / 8751 / 8745 or oneplace@lbhf.gov.uk Work Matters Your guide to skills, jobs and apprenticeships vii

8 Your route into the construction business If you re interested in working in construction then you will need the Construction Skills Certificate Scheme card (CSCS) Hammersmith & Fulham Council are offering residents an accredited course to gain a CSCS card (which is required by law to work on a construction site). We are also offering other tickets such as: health and safety, confined spaces, working at height and others. Get the certification you need Course dates Please contact us for the next start date and to see if you are eligible for free training. To apply If you are interested, please call Work Zone on or clare.edgson@lbhf.gov.uk or lesley.grant@lbhf.gov.uk This course is FREE if you are claiming benefits viii Your guide to skills, jobs and apprenticeships Work Matters