fully FOR PRINT, WEB AND MOBILE

Transcription

1 I WANT MY BUSINESS fully trained FOR PRINT, WEB AND MOBILE Identify

2 I WANT MY BUSINESS fully trained FOR PRINT, WEB AND MOBILE Identify

3 Introduction At Konica Minolta, our vision has always been about helping to make our customers more successful by helping them grow their business through working together. Combining our customer s knowledge and drive for innovation with our solutions and services is a powerful combination. I m happy that you have chosen to review our range of training services and business development tools, which I take pleasure in presenting within this brochure. You can explore the support and business tools that we provide our customers to help them train their staff to add new services and increase productivity, in order to save money and increase profit. I would also encourage you to take a look at the great resources we have available on our website konicaminolta.co.uk/enableyourbusiness. There is a wealth of information here to help you identify ways in which you can provide more services, whilst investigating how to implement training to improve efficiencies and remove cost. We strive to help our customers embrace new opportunities that arise from developments in print and communication, and to develop long term partnerships with you that optimise mutual profitability. Our vision is, and always will be, to explore and give shape to ideas. Neil Dingley Managing Director Neil Dingley Managing Director

4 step identify How do you ensure your business is fully trained? We work with our customers to get a clear understanding of their training needs and where opportunities exist to continually improve. Constantly reviewing employee and business capabilities can be a daunting challenge. How do you ensure you identify what requirements you have, so that you can keep individuals up to date with the latest developments in technology and solutions, to maximise your return. Would you like to be assured by knowing that training requirements can be monitored throughout the investment lifecycle? Could your staff be more efficient if they really knew how to get the best from technology? Do you want to take control of when routine maintenance takes place? These are just some of the benefits of having the right training partner working with you. Our approach to identify how we can support your key employees is highly effective and will allow you to increase productivity. What opportunities are out there? Saving Money Highly trained staff are more effective and productive, reducing the potential for costly errors due to a lack of skills or knowledge Your investments are protected as Employees know how to get the best from them Remove any potential for health and safety issues by ensuring people are properly trained and accredited Increasing Profit Skilled Employees are a valuable asset, contributing through their use of knowledge to support business improvement Your customers are not let down by not having the right capabilities Motivation It s widely known that employees who are consistently trained feel valued and are more motivated

5 Identify Our approach to identify how we can support your key employees is highly effective

6 step assess Create a training plan which fully Enables my business Once we have been through the initial identification of the potential opportunities for your business, using resources from our Training Academy, our teams will work with you to produce a tailored training plan. You, your business and employees all have individual needs. We capture these to ensure at each stage of the process every individual can be fully supported to have time to effectively learn the skills needed to support your investment. Development of material A training plan will be sent prior to any training session taking place. This will allow you to review, without obligation, and ensure it meets your business objectives. Training will only take place when you have approved the course outline and training material. Finding out what courses work for you Production workflow Our training team will explain in detail how your Konica Minolta production Colour printing system can be configured and used to match your application needs, highlighted from your training needs analysis. A full explanation of how the print controller can be used within your existing workflow, basic colour management skills and knowledge on how to be productive with your new system, using key features. Your operator will understand how to use the features and capabilities of the engine and controller applying their knowledge to manage print jobs, print on different paper stocks, jam clearance and change consumables. Customer maintained services Konica Minolta s Customer Maintenance Support (CMS) training enables print providers and commercial printers to carry out preventive system care. Fully trained key operators will be allowed to change certain parts without any technical assistance from Konica Minolta allowing you to maximise your uptime and take control, especially important when planning key production times, or when working out of service hours. Professional Colour Managing brand colours is crtical to ensuring print jobs are not rejected. This course allows opeartors to fully understand the essentials for setting up and maintaining colour. How to profile your engine to your customers stocks and key skills needed to maintain colour accuaracy. This ensures your clients need for brand integrity are matched time and time again. We will also show you how to get the best measurement and control tools for printed output, creating high quality ICC printer profiles.

7 every individual will have time to effectively learn the skills needed to support your investment Identify

8 step Maximise your return on investment We have invested heavily in teams to fully support you in helping to maximise your return. Each stage of the training is carefully mapped out so that you know who you will be dealing with at the various stages of implementation. Our customer training department supports your learning and development, and provides feedback on how each individual is performing. In our experience the time devoted to train individuals is critical in seeing new solutions and services generate a profitable return. Any feedback is given in confidence, and as we work with you to ensure all trainees have a learning plan to help them develop their skills to support your investment. Our commitment to Enable your business Provide professional advice Treat every person as an individual with fairness and respect Provide a training plan with clear objectives Detail the benefits for the business and individual Reward learning through recognised industry and Konica Minolta accreditations

9 Identify to train individuals is critical to seeing new solutions and services generate a profitable return

10 step implement and nurture WORKING WITH YOU BEFORE DURING AND AFTER IMPLEMENTATION Our customers know that we are dedicated to not only successful projects, but long term gain for our clients. We continue to work with you during and after implementation so that you can continue to benefit from our knowledge, expertise and innovation. Konica Minolta is a true partner, one who works with us to understand our commercial needs and provides good advice on how we can transform our business for the future. Andy Barber, UK MAIL The future is on the web and making it easier for our customers to order print is one of our key strategies to ensure we can continue to grow our print volumes in the future. Konica Minolta workflow allowed US to spend less time on technology issues and more time with customers Roger Kristiansen, GM of Varbas Print Centre The wide format future is bright for us now that we have the KIP from Konica Minolta in-house. We not only have more flexibility to make our promotional strategy more effective, but we can also offer different wide format sizes of promotions to our stores. Martin Ditmar, SPAR Group Konica Minolta workflow allowed our employees to spend less time on technology related issues and more time with customers Sandra Ratzinger, Operations Manager, FAB Pro.Work Since the implementation of the Variable Data Printing solution, we have found this to be a very profitable business generator. While some claim that internet distribution for communication pieces will grow at the expense of printed communication, we have found that a combination of personalised print and electronic delivery channels are most effective and produce the highest response rates. Mark Bonenkamp, Director, Vogelaar

11 ENABLING YOUR BUSINESS THROUGH... Colour Web-to-Print Variable Data Printing Print Automation Colour Make-Ready Web-to-Print Document Variable SecurityPrint Connectivity Capture & Data Printing Automation Make-Ready Document Security User & Cost Capture Output & Device Connectivity Cloud & Mobile Printing User & Cost Output Device Cloud & Mobile Printing Identify

12 step implement and nurture We understand your business will evolve and change Production workflow All of my operators who had training on site at Konica Minolta have found the training to be very valuable, productive and a worthwhile experience. We gained greater knowledge on how to run and maintain our machines to their optimum level. The trainer, who was very welcoming, passed on his knowledge to our team which has been beneficial for all involved, I could not recommend any more highly training with Konica Minolta. G I Solutions Leicester Customer Maintenance Support The training given by Konica Minolta to our staff was excellent and enabled them to use the equipment to its full potential in a very short length of time. The training was planned to meet our needs so we could schedule work durring installation of the equipment, which mean t there was no loss of production. The Trainers had a high degree of knowledge on the equipment, they were also available to come in at a later stage and go over anything that the staff had not fully grasped. Follow up visit How do you know your training has worked? Our training evaluation and follow up service allows you to review this so that you can measure your return on investment. Our Training Account Managers visit you eight to twelve weeks after the original training, discussing student feedback received, and how the student performed on the course. Together we will explore if the training has met your initial needs, and if there are any gaps needed to be re addressed. We will then actively agree on what additional training is required to guarantee results. Konica Minolta s on going comprehensive print room training has given Derby City Councils print room staff a complete understanding of how the printers work, along with a thorough knowledge of how this ties in with the Fiery controller. This training has given the staff confidence to change areas such production workflows, which has led to quicker turn-around times and improved quality. Derby city council. Alan Shepherd WNC.AC. Professional Colour We were made very welcome on our visit to KM. The training was detailed and thorough, but also made extremely easy to understand by the trainer. We solved every issue we had faced to date,as well learning a variety of new skills which will aid us moving forward. The quality of our work has improved ten-fold already, to learn the full spectrum of the colour controls was especially useful as this will keep our work consistent and clients happy. V R Digital.

13 All of my operators who had training on site at Konica Minolta have found the training to be very valuable, productive and a worthwhile Colour Web-to-Print experience Variable Data Printing Print Automation Make-Ready Document Capture & Security Connectivity User & Cost Output Device Cloud & Mobile Printing Identify

14 step implement and nurture Training your business for Print, Web and Mobile To support your investment we have developed content which will help guide you to, and the necessary steps to train your business, enabling you to quickly show a return. Our dedicated training team will support you in areas such as: Webprint, Ecommerce and Collateral Crossmedia and Marketing Automation Variable Data Printing Transpromo and Workflow Automation Colour Print Automation & Mobile Printing digital allowed me to identfy my core needs

15 Colour Web-to-Print Variable Data Printing Print Automation Make-Ready Document Capture & Security Connectivity User & Cost Output Device Cloud & Mobile Printing Identify

16 for more information Contact us today for a free training assessment konicaminolta.co.uk/enableyourbusiness #enableyourbusiness Identify Printed on a Konica Minolta bizhub Press C8000e using environmentally-friendly paper with FSC certification Step 0. Konica Minolta Business Solutions Miles Gray Road Basildon Essex SS AR info@konicaminolta.co.uk facebook.com/konicaminoltabusinesssolutionsukltd linkedin.com/company/konica-minolta-business-solutions-uk-ltd