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1 PSC systems A total solution for Direct Mail & Plastic Card Services At PSC Systems we use the latest technology and communication facilities to provide an efficient and cost-effective service to our clients.

2 PSC systems A total solution for Direct Mail & Plastic Card Services Contents About Us Outsourcing Print Management Print Supplies Direct Mail Services Fulfilment IT Support

3 About Us PSC Systems is a major supplier of print services and an accredited QMP mailing house. We provide print management, direct mail and fulfilment and are a leading provider of personalised plastic cards in the UK. Launched in 1989, PSC Systems have steadily expanded to provide a complete direct mail and plastic card service with a dedicated team of some 30 employees. Most of our in-house services are automated for speed, accuracy and efficiency. Our purpose-designed office, warehouse and printing facility on the Wirral, has been built to our own very demanding specifications. We re fast, flexible and always in control. Our national customer base includes Banks, Local Authorities, Housing Associations, retailers, insurers and many other UK business sectors. We are totally committed to customer satisfaction, and many of our existing clients have been with us from the beginning. Having recently invested in a significant, controlled expansion of our business PSC Systems welcome enquiries from new clients. How we differ from our competitors All of our staff have a wealth of hands on print industry experience. They focus on using their knowledge and expertise to assist you with your procurement and supply chain process. We are results orientated and work hand in hand with your staff. We provide the know how that delivers substantial cost savings. We are totally pragmatic and guarantee to deliver financial improvements for your business. Outsourcing All through the recession we have seen a significant growth of public and private sector outsourcing. Outsourcing allows you to concentrate on what you do best, save money, be more flexible and manage growth effectively. It also allows your business to gain access to outside expertise and technologies. If managed successfully, outsourcing can help your business reduce its costs and make effective use of the knowledge and technical resources of another organisation. 2

4 Print Management The PSC print management system is sophisticated but not complex. The strategy is simple, PSC systems produce, procure, stock, manage and distribute all your printing needs. It also provides all the management information that you may require. We give the client the satisfaction of knowing that their print procurement costs will be less whilst all responsibility regarding quality and product is passed to a third party, which allows the client more time to manage their own organisation. PSC Systems manages print production from conception through to delivery, helping businesses to gain greater control over their costs. We manage optimum stock levels and distribution to hundreds of satellite sites. Our extensive experience in procurement and project management, inventory control and logistics enables us to provide a true single source solution. PSC Systems is committed to continually improving all aspects of our service offering. We invest in the latest technology, the best personnel, and the most efficient stock management processes; as a result PSC Systems is one of the UK s leaders in technology-based print management solutions. Print Supplies Even though we are a specialist print manufacturer we also bulk purchase on behalf of our clients their bespoke printing. Our system is simple, we simply add your purchase needs to our other clients and all benefit through volumes of scale. This allows our clients to substantially benefit on price, quality and delivery through our spot purchasing procedures. As a Print Management company PSC Systems work with a core network of preferred supplier partners. To qualify as a preferred print supplier, printers must undergo a rigorous validating process. We carry out quarterly assessments on all of our validated suppliers and continually assess them to guarantee the highest possible standards. We work on building relationships with them to keep up to date on any new services they offer. Free print management survey Why not ask us for a free survey, where we will visit you and assess your company needs? This allows you, at no risk to your company, to validate whether or not outsourcing this service is the cost effective route that you should take. 3

5 Direct Mail Services PSC Systems have been in the mailing business for more than 25 years and offer a versatile, round-the-clock, automated direct mailing, mailshot and fulfilment service in the UK. Our Print Management team can arrange artwork and source quality print services at great prices. Alternatively we can simply manage your existing mailing materials. We are well equipped to handle high-volume projects whilst low-volume mail-outs can also be managed cost effectively using excellent postal discounts. Our state of the art facilities can cope easily with a wide range of products and sizes for mailing out to your customers and we can personalise each item if required. Personalisation of your mail pieces is via a bank of high speed laser printers. Our super-fast inkjet printer can print directly onto your envelopes, flyers or postcards. Fulfilment - We are able to fold and insert using barcode or OMR technology and multiple match and selectively insert items - enclosing into envelopes or polybags. Hand fulfilment is also available if required. We can format, integrate and manage your data securely to work with our systems. Safeguards are built in to protect confidentiality and we can provide secure storage in our large warehouse. We provide a complete direct mail service that is first class. 4

6 Fulfilment Fulfilment is the natural extension of our direct mailing activities, with our expertise we can always fit the bill. We regularly handle a wide range of projects including council tax year end billing, rent statements, electoral registration mailings, newsletters, retail marketing campaigns, postcards to name but a few. Many of our direct mail services, including personalisation, enclosing and polywrapping are fully automated. We also have the facility to manually mail-out bulky or unusually shaped items or those requiring individually selected contents. Using our versatile, high-speed lasers, we can overprint not just letters, envelopes and brochures but also a wide variety of promotional materials, including awkward items such as folded, cut-out, heavy gauge, unusual finishes etc. Through our excellent contacts at Royal Mail and with other downstream access providers, we are able to consult with our customers as to the best available discounts on a project by project basis. Working closely with our clients we provide bespoke mailing solutions. 5

7 IT Support In these days of advanced automation and sophisticated computing, it makes sense to have the support of a partner who knows how to use technology to your advantage. At PSC Systems, that means leading edge, computer-controls of all on-site machinery that will be processing your project. Our networks are secure and confidential data is carefully and thoroughly secured to specific servers for maximum data security. All data on-site is backed-up on a regular basis with a secondary off-site system running in sync. Just as importantly, our enthusiastic team of IT professionals will work with you to ensure efficient set-up and smooth transfer of your data to our operation, including translation of specifications. The following are just a small selection of common data formats that we work with on a day to day basis: Line Data, CSV, Fixed Width, Excel, Word, Page Format, I.D Text Format, Plain Text, PDF's, DBF and Access. Our IT team can also generate data to your own specification, enabling the customer complete flexibility. Data transfer is an area of high importance and we can offer a range of solutions with varying levels of security or encryption. Your project data will be safe and secure with us. 6

8 Our Clients PSC Systems are proud to serve a huge and growing range of customers throughout the UK and Ireland, both in the public and private sector. Customer satisfaction is our goal. We are happy if you are delighted and of course we're delighted when you tell us... For all the guys in the mail room - a BIG thank you for all your hard work and pulling out all the stops to get the last mailing out on time. We didn't think it could be done - but you proved us wrong! Totally impressed! Many thanks once again - all your hard work is very much appreciated. I write to thank you and your staff for the excellent co-operation and service in providing the Poll Cards for our recent election. We have always found the staff at PSC Systems really helpful in ensuring that our statements are produced correctly, and very much appreciate their efforts in working out any data issues. The standard of the statements produced are great quality. PSC Systems provide a full bureau service for our end of year council tax billing run. This work includes providing the base stock of council tax bills, personalisation (capturing the data using electronic media) of those bills, folding and inserting with other leaflets into envelopes. All the bills are walksorted and posted out on time - which is absolutely critical at this time of year. The work is executed to an excellent standard and we have no complaints. Many of our clients have been with us since the beginning. A selection of our clients PSC systems PSC Systems, Units 4 & 5 Lumina Business Park, Martindale Road, Bromborough, Wirral, Merseyside CH62 3PT Tel: +44 (0) Fax: +44 (0) info@pscsystems.co.uk

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