Switch Kit. Easy-to-Use Forms: reliantcu.com Brockport Canandaigua Geneva Henrietta Irondequoit Macedon Newark Sodus Webster

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1 Switch Kit Changing Your Account to Reliant Community Credit Union Has Never Been Easier! We are committed to making your switch to Reliant Community Credit Union simple and easy. Our Switch Kit takes the hassle out of changing financial institutions and includes all the forms you ll need to begin enjoying the benefits of banking with us right away. Follow these simple steps and the easy-to-use forms to guide you through the process of switching accounts to Reliant: 1. Open your new account. You can open your account online, or you can stop into any of our branches. 2. Switch your automatic transactions. 3. Close your old account. 4. Enjoy your new account! Easy-to-Use Forms: Simple Steps to Switch Direct Deposit Change Form Use this form to request the direct deposit of your funds to your new Reliant Community Credit Union account. Automatic Payment Authorization Form Use this form to request the transfer of an automatic payment. Account Closing Form Use this form to request the closing of your account with your former financial institution reliantcu.com Brockport Canandaigua Geneva Henrietta Irondequoit Macedon Newark Sodus Webster

2 Simple Steps to Switch 1 Open your new account Visit any of our locations or click Open an Account on our homepage, reliantcu.com, to open your new Reliant Community Credit Union account. You will need the following information to complete the account opening process: Your old checking account information Details of existing automatic payments (Note: Keep in mind that not all automatic payments that you have occur on a monthly basis. Some payments occur bi-monthly, quarterly, or even annually.) Details of existing direct deposits A current acceptable form of ID with photo (driver license or permit, passport, pistol permit or local law enforcement ID) Balance your previous checking account and be sure to leave sufficient funds to cover any outstanding checks, debit card transactions, or pending automatic payments. Use the Account Balance Worksheet to help you determine your ending balance. 2 Switch your Automatic Transactions After you receive your new Reliant Community Credit Union account number, fill out the Direct Deposit Form and/or complete an Automatic Payment Authorization Form for each automatic transaction. These forms should be submitted to the companies and financial institutions that handle your automatic deposits and withdrawals. If you have more than one automatic transaction, simply fill out one form for each. This may include: Direct Deposit Sources Employers Government Deposit (social security, pension, retirement) Brokerage Deposits (dividends, interest) Transfers from other financial institutions (savings, checking, money market) Child Support or other court-issued deposits Other Payments Mortgage(s) Child Support or court-issued payments Account transfers Utility Payments Gas/Electric Telephone Cable/Internet/Satellite Loans (car, home equity, credit card) Brokerage automatic investments Insurance (home, auto, renters) Cell Phone Water Trash 3 Close your old account Once all of the outstanding payments and deposits have cleared from your old account and you are sure there will be no further activity, fill out the Account Closing Form and mail or fax it to your old financial institution. This form will instruct them where to send any remaining funds. For security and privacy reasons, shred the unused checks and deposit slips. Destroy all old ATM/debit cards by cutting them into several pieces or passing them through a capable shredder once the account is closed. 4 Enjoy your new Reliant account! Stop by any of our nine convenient branches, visit us on the web at reliantcu.com, or call us at to learn about all of our valuable products and services, surcharge-free ATM access, and CO-OP Shared Branch locations. Like us on Facebook or follow us on Twitter to learn about Reliant s community involvement and upcoming promotions.

3 Direct Deposit Change Form Use this form to request the direct deposit of your funds to your new Reliant Community Credit Union account. Be sure to attach a voided check or deposit slip from your new account. Company Name Company Address City State Zip Company Phone Company Fax To Whom It May Concern: You are currently depositing (check one) my entire check part of my check to the following account: Financial Institution Name: Address: Routing Number: Account Number: *Effective Reliant Community Credit Union 10 Benton Place, PO Box 40 Sodus, NY Reliant Routing # (date), please stop making deposits to that account and instead send them to: (Check one) Reliant Checking # 1 (This 10-digit number is located at the bottom of your check or deposit slip.) Reliant Savings Account # If you have any questions about this request, please contact me at this number during normal business hours: Thank you. Sincerely, Signature Employee Name: Address: City/State/Zip Code: Phone: Employee ID Number/SSN: *Please note that it may take several weeks for your direct deposit to be established. Also, the company establishing direct deposit may require additional information.

4 Automatic Payment Authorization Form Use this form to request the transfer of an automatic payment to your Reliant Community Credit Union savings or checking account. Complete one form for each automatic payment. Many companies also provide information on their website or on their bill/statement explaining how to make changes or establish an automatic payment. Please allow sufficient time for your first automatic payment to be activated with your new Reliant account. Name Address City State Zip Home Phone Work Phone Cell Phone To Whom It May Concern: I would like to change my payment instructions. Currently you are withdrawing a $ payment from: Financial Institution Name: Address: Routing Number: Account Number: Account Type: For (reason) *Effective Reliant Community Credit Union 10 Benton Place, PO Box 40 Sodus, NY Reliant Routing # on (date) (date), please stop making deposits to that account and instead send them to: (Check one) Reliant Checking # 1 (This 10-digit number is located at the bottom of your check or deposit slip.) Reliant Savings Account # If you have any questions about this request, please contact me at this number during normal business hours: Thank you. Sincerely, Account Owner s Signature Joint Account Signature (if applicable) Account Owner s Name Address City State Zip Joint Account Owner s Name (if applicable) *Please note: If you are making a payment from your checking account be sure to attach a voided check or deposit slip from your new Reliant checking account. It is recommended that you maintain accounts at both financial institutions until your automatic withdrawal authorization change is complete. Contact the company that generates your automatic withdrawal to determine when your automatic withdrawal will become effective. The company may require you to complete additional forms in order to process your transfer.

5 Account Closing Form Use this form to request that the account(s) you currently have with your former financial institution be closed and any remaining funds sent to you. Prior to closing your accounts, consult with your former financial institution to determine if there are any fees associated with closing your account. Please remember to keep enough funds in the account until all outstanding payments and transactions have cleared. Financial Institution Name Address City State Zip To Whom It May Concern: Please close my account (account number), and send a check for the remaining balance to me at the address listed below for any remaining funds and interest earned in the account(s). Please close the following accounts: Account # Account Owner s Name(s) (Check one) Savings Checking Money Market Other Account # Account # Account Owner s Name(s) Savings Checking Money Market Other Account Owner s Name(s) Savings Checking Money Market Other If you have any questions about this request, please contact me at this number during normal business hours: I understand that I will need to verify that all outstanding payments and deposits have cleared before the account is closed. I have already made arrangements to switch any automatic debits and deposits I have associated with this account. Sincerely, Account Owner s Signature Account Owner s Name Address City/State/Zip Joint Account Signature (if applicable) Joint Account Owner s Name (if applicable)

6 Account Balance Worksheet Use the worksheet to balance your checkbook register beginning with the current checking account balance shown on your most recent bank statement. After you have completed this worksheet and set up your new checking account, you should no longer use your old checking account. Note: All pending transactions must be cleared before the account is closed. 1. Your current balance on your current checking statement $ 2. List deposits that do not appear on your statement. Amount Current Statement Balance + $ Total Step 2 3. Subtotal by adding Steps 1 and 2 = $ Total Step 1 and 2 4. List outstanding checks, transfers, withdrawals, debit card purchases, ATM withdrawals, automatic debits, bill pay transactions and any other fees that do not appear on your statement. - $ Total Step 4 5. Subtract Step 4 from Step 3. This amount should match your checkbook register balance. = $ Retain this worksheet for your records.