Switch Kit. Stop using your old account leave enough funds in your old account to cover any outstanding items.

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1 Switch Kit At TNBANK, we understand that changing banks can seem overwhelming We want to make it easy for you The TNBANK Switch Kit can take the guess work out of the process Everything you need to change banks is right here, just follow our 4-step process Open your new account with TNBANK -It s easy to switch Just bring us your initial deposit (minimum $100 for most accounts) and we ll open your new account Then with your new account number you can use the attached forms to easily convert your automatic payments and direct deposits Stop using your old account leave enough funds in your old account to cover any outstanding items Switch your Automatic Payments and Direct Deposits-If you have automatic payments or direct deposits, simply fill out the Automatic Payments or Direct Deposit form for each payment or deposit Then simply attach a voided check from your new TNBANK account to the completed authorization form and drop in the mail Close out your old account-with your new TNBANK account number, you will be ready to complete the attached Authorization to Close Account form Make sure that all checks from your old account have cleared and automatic payments and direct deposits have been switched to your new TNBANK account You can then destroy all old checks, deposit slips and cards (ATM/Check) associated with the old account

2 Account Balance Worksheet Use the worksheet below to balance your checkbook register beginning with the ending statement account balance shown on your most recent bank statement After you have completed this worksheet and set up your new checking account with TNBANK, you no longer need to use your old checking account Note: All pending transactions must be cleared before the account is closed 1 Your ending balance on your current checking statement: $ 2 List deposits that do not appear on your statement Ending Statement Balance Date Amount + $ Total Step 2 3 Subtotal by adding steps 1 and 2 = $ 4 List outstanding checks, transfers, withdrawals, debit Total Step 1 & 2 card purchases, ATM withdrawals, automatic debits, bill pay transactions and any other fees that do not appear on your statement 5 Subtract step 4 from step 3 This amount should match your checkbook register balance = $ - $ Total Step 4 Retain this worksheet for your records

3 Direct Deposit Request Organizer This page is for identifying and tracking the status of every direct deposit After identifying all direct deposits, use the form on the next page to notify sources of income about your new checking account Make as many copies as you like for the different company requests you will be mailing Before sending the Direct Deposit Request: 1 Be sure to check with every source of income to make sure no other forms are needed 2 For social security direct deposits, call the Social Security Administration at or go to visit their website 3 Maintain the account at previous bank until direct deposit has been switched over to TNBANK After sending the direct deposit request 1 Confirm with sources of income that the form was received 2 Monitor your account through Online Banking to verify that the direct deposits have started Direct Deposits Company Name/Address Last Deposit Date Date Letter Mailed Estimated Switch Date Switched to TNBANK? 1 Y/N 2 Y/N 3 Y/N 4 Y/N 5 Y/N

4 Direct Deposit Request I would like my income to be automatically deposited to my TNBANK account according to these instructions: Dear: Address: Fax: Automatic Deposit Information Change my existing automatic deposit Amount:$ Employer/Company Name : Employer/Company Account Number: Personal Information Name: Daytime Phone Number: Bank Account Information Account Type: Checking Savings Money Market TNBANK Account Number: Routing Number: As of (date), please start making this automatic deposit into my TNBANK account Signature: Date:

5 Common Automatic Payment Types Review a recent account statement from your former bank account to identify payments and transfers that need to be moved The following is a list of common payment types Mortgage/Rent Auto Loan/Lease Insurance (Auto, Home, Life, etc) Utilities (Electric, Gas, Water, Sewer, Trash) Telephone Internet Cell Phone Cable/Satellite TV Credit Cards Loans (Personal, Student, Other) Savings/Investments/IRA/529

6 Automatic Payment Organizer This page is for identifying and tracking the status of every automatic payment After identifying all automatic payments, use the letter on the next page to notify merchant(s) about your new checking account Be sure to check with merchants first, some may be able to change automatic payments verbally, instead of by sending in a request form This will save you time and postage Make as many copies as you like for the different company requests you will be mailing You can also manage your payments with TNBANK s Online Banking service Before sending any automatic payment requests: 1 Review the list below to identify any current automatic payments 2 Use the form on the next page to request automatic payments are set up at TNBANK Make as many copies as you like of the form on the next page for the different company requests you will be mailing 3 Maintain the account at your former bank until the payments have been switched to your new account After sending the automatic payment request, verify the process by monitoring your account through Online Banking Automatic Payments Company Name/Address Last Draft Payment Date Date Letter Mailed Estimated Switch Date Switched to TNBANK? 1 Y/N 2 Y/N 3 Y/N 4 Y/N 5 Y/N 7 Y/N

7 8 Y/N

8 Automatic Payment Request I would like the following payment to be automatically withdrawn from my TNBANK account according to these instructions: Dear: Address: Fax: Automatic Deposit Information Establish Automatic Payment Change my existing Automatic Payment Amount: $ Company Name : Company Account Number: Personal Information Name: Mailing Address: City: State: Zip: Daytime Phone Number: Bank Account Information Account Type: Checking Savings Money Market TNBANK Account Number: Routing Number: I authorize (payee) to initiate payments from my TNBANK account and to make, if necessary, adjustments for any withdrawal made in error to my account This authority will remain in effect until I have given written notice to terminate this service Signature: Date:

9 Account Closing Information Before sending the account closing request: 1 Check with the previous bank to make sure no additional forms or information are required 2 Inquire about any possible penalties with respect to early withdrawal before any accounts are closed If you are closing any Certificates of Deposit (CDs), it is important to check for maturity dates After sending the account closing request, verify all accounts are closed and are at a zero balance

10 Account Closing Request Please close my accounts described below effective (date) as indicated Please process this request and forward my remaining funds in the account(s) by check to the address indicated: To: Address: Fax: The following account numbers indicate the accounts to be closed: Checking: Checking: Savings: Savings: Money Market: Other Account: If there are any questions, please contact me immediately; otherwise, please sent the remaining funds by check to the following address: Mailing Address: City: State: Zip: Daytime Phone Number: Signature: Signature: Date: Date:

11 Frequently Asked Questions Q Where do I find my account information for my new account? A All of the information that you need will be on the bottom of your check You will need to provide anyone who directly drafts or deposits into your account with TNBANK s ABA/Routing Number and your account number See the sample below on where to find this information Q What should I do if I have trouble switching my account? A Contact TNBANK or visit any branch location Main Office S Illinois Ave,Oak Ridge, TN Jackson Square Oak Ridge Turnpike,Oak Ridge, TN Farragut Kingston Pike,Knoxville, TN Cedar Bluff N Cedar Bluff,Knoxville, TN Maryville W Lamar Alexander Pkwy,Maryville, TN 37801