SAM projects a comprehensive approach to IT asset management
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1 SAM projects a comprehensive approach to IT asset
2 72% of worldwide IT costs refer to maintenance of existing IT infrastructure 42% IT infrastructure maintenance 30% Application maintenance 23% Application modernization 5% Infrastructure development Figure 1. Typical enterprise IT budget cost structure. Source: IDC
3 IT infrastructure cost brings profits According to international standard , Software Asset Management means improving controls and driving immediate benefits. The economic effect depends on how widely are the SAM methods applied. The comprehensive SAM projects carried out by Softline experts allow to achieve maximal cost saving on software purchasing, cut down the total cost of ownership and reduce the legal risks.
4 Competent contractor provides IT cost savings The result of IT cost optimization in the company can be from 5% to 30% savings on IT budget in the first year and around 5% in the second and the third years. IT cost economy depending on the type of implemented SAM project 5% 10% 30% SAM Baseline/SAM Cybersecurity/SAM Cloud Ready/SAM Virtualization and SQL SAM Box Complete SAM project
5 SAM projects a comprehensive approach to IT asset What does the SAM project include? 01 Selection of inventory tool: we can choose the optimal inventory tool taking into account your unique business features or make the most of the existing ones. 02 Inventory: we analyze the software on user PCs, servers, as well as the relations between them, and provide a summary report following the results of the survey. 03 Legal analysis: we compare the purchased and used licenses and perform comprehensive legal risk analysis basing on the contract documentation. 04 Organization of asset processes: we review the softwarerelated internal regulations, procedures and instructions and suggest how to improve them. 05 Certification for compliance to international standards. 06 SAM and IT consulting: depending on the client business requirements, we solve the tasks of IT service delivery, maintenance and and help clients to elaborate their IT strategy.
6 The advantages of SAM projects SAM project benefits from the IT point of view Assessment of the current situation in the field of corporate software Legal risk reduction Documentary proof of license purity Consulting in the field of IT strategy Rational use of existing licenses Precise calculation of prices and competences in software sales SAM project benefits from the business point of view IT cost transparency Discover what your employees are really doing on their working place Transparent IT financing structure Economic security Opinion on software use reasonability Project cost calculation
7 Case studies
8 Case study SAM expert audit from Softline has allowed to increase the economic efficiency of E.ON Russia OJSC IT infrastructure by 30% (taking into account its scaling) Tasks carried out by Softline: Development of various variants of using virtualization technologies, cloud-based services and thin clients; Assessment of potential benefits and economic effect of their utilization variants; Development of a concept of using cloud services, virtualization and thin clients for the benefit of the client. Solution: Softline specialists have developed an economic model for assessment of the total ownership cost and the return on investments in implementation of new technologies, as well as a concept of using cloud services, virtualization and thin clients in the organization. A project portfolio has been also created. Results: improved timeliness of decision making process and speed of decision making in real time; economic efficiency of IT infrastructure operation has been increased by 30% (taking into consideration its scaling); increased resource usage efficiency (power, human, and others) by 40%.
9 Case study SAM expertise from Softline has allowed to put the IT assets of Moneks Trading into order and develop the comprehensive set of recommendations for optimizing the software maintenance costs and elaborating the well-defined strategy of further infrastructure development. Tasks carried out by Softline: analysis of the licensing status of software used in the company; measuring the precise number of used Microsoft software licenses; elaboration of recommendations for licensing optimization and purchase planning; development of recommendations for reducing the legal and financial risks of Microsoft software utilization. Solution: Softline experts have analyzed all computers in Moneks Trading LLC: workstations and servers located in the central office, in the distribution center and in company points of sale. License verification for various versions of Windows operating systems, Microsoft Office suites, Client Access Licenses for SQL Server and other Microsoft solutions on more than 900 computers owned by the company has been performed. Results: Reduction of legal and financial risks, optimization of software costs, elaboration of corporate IT infrastructure development strategy, clear understanding of what software needs to be licensed, and, which is the most important, of the software licensing methods.
10 Case study Tasks carried out by Softline: license purity analysis for desktop systems running on Microsoft Windows operating system, serverbased systems, Microsoft SQL databases, Microsoft Visual Studio development environment, as well as Microsoft Visio and Microsoft Project; software asset inventory; elaboration of recommendations for licensing optimization and purchase planning; development of recommendations for reducing the legal and financial risks of Microsoft software utilization. SAM expert audit performed by Softline has allowed to perform Microsoft software asset inventory and develop the licensing strategy for the next 3-5 years. Softline specialists have also recommended the optimal ways of modernization of the entire corporate IT infrastructure. Solution: Softline specialists have performed inventory using software accounting and analysis tools from various vendors: Kaspersky Antivirus accounting tools, itman a software asset product developed by Softline, and Microsoft MAP. The collection and analysis of law enforcing documents has been performed in various organization units of Ile de beaute : accounting department, as well as IT department. OEM licenses for preinstalled software purchased in bundle with the equipment, have also been checked, and the summary report has been prepared. Results: Inventory of software used in the corporation has been performed, and recommendations related to the priority of updates have been developed. Softline specialists have developed optimal licensing models and proposed a tool for software analysis in self-service mode. They have also revealed the components of client IT infrastructure that might cause problems due to obsolete software being used.
11 What to do after SAM?
12 Implementation in Russian State Radio Company Voice of Russia Background: Russian State Radio Broadcasting Company Voice of Russia a radio broadcasting company headquartered in Moscow an having 1,200 workstations. 4 consecutive projects have been implemented: 01 SAM the main objective was to determine which software is actually used in the company and implement the SAM processes in compliance with ISO Inventory automation Hardware asset location accounting the main objective was to track the movement of equipment in real time mode (comparing the hardware MAC addresses on network plugs) and displaying the current situation on building map (Microsoft SharePoint portal). 02 HAM the main objective was to implement the hardware asset processes and automate the equipment accounting. 04 Service Desk implementation the main objective was automation of the unserviceable equipment replacement processes, incident, configuration and change.
13 Radio Broadcasting Company Voice of Russia. Solution Hardware inventory data Software and hardware asset configuration inventory Installation automation Software inventory data Software asset SAM data Incident Unserviceable equipment replacement Change Resource and service model
14 Rusvinyl LLC. Project objectives 01 Formalization of basic Service Desk processes: Incident ; Problem ; Change ; Release. 02 ITAM implementation Deployment of software agents on target PCs; PC and software inventory; Software recognition. 03 Service Desk process automation Development of the catalogue of services and Service Level Agreement; Automation of basic Service Desk processes. 04 Integration Connector development; Adaptation of spreadsheet forms; Development of connector with the possibility of schedule configuration.
15 Rusvinyl LLC. Solution Request Incident Software installation and hardware maintenance Incident statistics linked to configuration units Configuration (CMDB) Problem ITAM Change Release and deployment Changes in configuration units SAM Platforms HAM
16 All works are completely confidential Before the beginning of the project, parties sign the Non-Disclosure Agreement (NDA)
17 Our competitive advantages 01 Completed projects in various industries (more than 50 implementations, including projects for clients with over 20,000 PCs) 02 The richest experience in SAM in Russia and former USSR, and experience of international projects 03 Official BSA auditor status 04 Detailed calculation of software cost taking in consideration the existing non-trivial opportunities and product expertise 05 Client recommendations, possibility to hold reference meetings 06 Full-scale SAM audit on international level 07 Confirmed SAM statuses from Microsoft, Symantec, Aflex software, ASKON, Corel, PROMT and other vendors 08 SAM implementation in compliance with ISO/IEC standard 09 Certified specialists in the staff
18 Softline SAM project experience
19 Want to try SAM now? Contact us! Т +7 (495)
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