IT Best Practices Audit TCS offers a wide range of IT Best Practices Audit content covering 15 subjects and over 2200 topics, including:

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1 IT Best Practices Audit TCS offers a wide range of IT Best Practices Audit content covering 15 subjects and over 2200 topics, including: 1. IT Cost Containment 84 topics 2. Cloud Computing Readiness 225 topics 3. Networks 185 topics 4. Desktops and Printers 208 topics 5. Storage 130 topics 6. Microsoft Servers 191 topics 7. iseries Servers 116 topics 8. Web Servers 119 topics 9. Unix and Linux Servers 134 topics 10. Database 115 topics 11. Software Licensing 24 topics 12. Telephony 82 topics 13. Data Center 253 topics 14. IT Leadership and Governance 185 topics 15. and Security 296 topics 2011 by The Consultants Source, LLC (312) Page 1

2 IT Best Practices Audit and Security Audit Categories and Topics Category General/Info General/Info Cost Metrics Cost Metrics Name(s) of client resources providing data for this subject Title(s) of client resources providing data for this subject IT Cost Metrics - Total Annual per device Cost for and Security related functions (Total costs / number of supported IT devices) IT Cost Metrics - Number of devices supported per and Security Support Staff FTE Information security program Management oversight and approval Information security program reporting Adjustment of the information security program Information security policy Information security policy document Review of the information security policy Review of the information security policy document Internal organization Management commitment to information security Information security co-ordination Allocation of information security responsibilities Information security officer Security alerts management Security incident management User administration Data access management Authorization process for information processing facilities Confidentiality agreements Contact with authorities Contact with special interest groups Independent review of information security External parties 2011 by The Consultants Source, LLC (312) Page 2

3 Identification of Risks related to external third parties Protection of hosted environment Management of connected entities Addressing security when dealing with customers Addressing security in third party agreements Documentation of 3rd party assurances Third party information use and disclosure Third party reporting of security incidents Termination of third party agreements Third party regulatory compliance Responsibility for assets Inventory of assets Ownership of assets Acceptable use of assets Acceptable use of workstations Acceptable use of technology Maintenance of access list Acceptance secure usage Information classification Classification guidelines Information labeling and handling Prior to employment Roles and responsibilities Screening Terms and conditions of employment During employment Management responsibilities Information security awareness, education, and training Information security awareness Information security education and training Disciplinary process Termination or change of employment 2011 by The Consultants Source, LLC (312) Page 3

4 Termination responsibilities Return of assets Removal of access rights Secure areas Physical security policies and procedures Physical security maintenance records Physical security perimeter Physical entry controls Identification badges Visitor access control Securing offices, rooms, and facilities Securing workstations Securing network jacks Securing wireless access points Protecting against external and environment threats Working in secure areas Surveillance Retention of surveillance data Security of field offices Public access, delivery, and loading areas Equipment security Equipment siting and protection Supporting utilities Cabling security Equipment maintenance Security of equipment off-premises Secure disposal or re-use of equipment Removal of property Operational procedures and responsibilities Documented operating procedures Change management System update and patch process 2011 by The Consultants Source, LLC (312) Page 4

5 Segregation of duties Separation of development, test, and operational facilities Monitoring Audit logging Automated audit trails Audit events Retention of audit trails Monitoring system use Monitoring system access Protection of log information Limit access to audit trails Backup of audit trails Wireless network logs Protecting integrity of audit trail Administrator and operator logs Fault logging Clock synchronization Data retention Third-party service delivery management Service delivery Monitoring and review of third-party services Managing changes to third-party services System planning and acceptance Capacity management Baseline security configuration Segregation of servers Disabling of unnecessary protocols, services, and functionality System acceptance Protection against malicious and mobile code Controls against malicious code Anti-virus safeguards Safeguards against spyware and adware 2011 by The Consultants Source, LLC (312) Page 5

6 Controls against mobile code Back-up Information backup Network security management Network controls Direct access to information Restrict outbound traffic IP masquerading Channel encryption Encryption of administrative access Encryption of data on wireless networks Intrusion detection Updates to intrusion detection and prevention systems Proactive vulnerability scanning Wireless network scanning Penetration tests Security of network services Changes to default configuration Media handling Management of removable media Removable media maintenance records Management approval for movement of media Reuse of media Disposal of media Destruction of hardcopy materials Destruction of electronic media Information handling procedures Inventory of removable media Protection of sensitive authentication data Security of system documentation Exchange of information Information exchange policies and procedures 2011 by The Consultants Source, LLC (312) Page 6

7 Exchange agreements Physical media in transit Transportation of media Electronic messaging Business information systems Electronic commerce services Electronic commerce On-Line transactions Publicly available information Business requirement for access control Access control policy User access management User registration Inactive user accounts Vendor accounts Privilege management Access management for terminated users Password management Review of user access rights User responsibilities Communication of password policies and procedures Password use Unattended user equipment Clear desk and clear screen policy Network access control Policy on use of network services User authentication for external connections Two-factor authentication Equipment identification in networks Remote port protection Segregation in networks Network connection control 2011 by The Consultants Source, LLC (312) Page 7

8 Firewalls Session timeout for modems or VPN connections Network routing control DMZ Operating system access control Secure log-on procedures User identification and authentication Password management system Use of system utilities Session time-out Limitation of connection time Application and information access control Information access restriction Sensitive system isolation Isolation of databases Mobile computing and teleworking Mobile computing and communications Teleworking Security requirements of information systems Security requirements analysis and specification Correct processing in applications Input data validation Control of internal processing Message integrity Output data validation Cryptographic controls 2011 by The Consultants Source, LLC (312) Page 8

9 Policy on the use of cryptographic controls Encryption Key management Protection of encryption keys Key management processes Protection of disk encryption keys Digital signatures Non-repudiation services Security of system files Control of operational software Changes to default configuration Testing of operational changes Control of operational code Protection of system test data Removal of test data from production systems Access control to program source code Integrity protection of system files Security in development and support processes Software development methodology and guidelines 2011 by The Consultants Source, LLC (312) Page 9

10 Secure design education Threat assessment Secure coding guidelines Security code review Security quality assurance Change control procedures Risk assessment for major changes Technical review of system changes Restrictions on changes to software packages Information leakage Outsourced software development Technical vulnerability management Control of technical vulnerabilities Vulnerability review of information systems Reporting information security events and weaknesses Reporting information security events Reporting security weaknesses Management of information security incidents and improvements Incident management responsibilities and procedures Testing of incident response plan Alerts from monitoring systems Allocation of responsibilities 2011 by The Consultants Source, LLC (312) Page 10

11 Risk Management Risk Management Learning from information security incidents Training for security breach responsibilities Collection of evidence Information security aspects of business continuity management Including information security in the business continuity management process Business continuity and risk assessment Developing and implementing continuity plans including information security Disaster recovery plan Emergency mode operation plan Business continuity planning framework Testing, maintaining, and reassessing business continuity plans Risk assessment review Risk treatment/documented decisions with legal requirements Identification of applicable legislation Intellectual property rights (IPR) Protection of organizational records Data protection and privacy of personal information Masking of sensitive data Prevention of misuse of information processing facilities Regulation of cryptographic controls with security policies and standards, and technical compliance with security policies and standards Technical compliance checking Information systems audit considerations Information systems audit controls Protection of information systems audit tools Response to compliance findings Mechanisms for reporting compliance with legislation, standards and policies policy and procedures policy document Retention of privacy policy document 2011 by The Consultants Source, LLC (312) Page 11

12 roles and responsibilities Notices are designed and managed to comply with applicable laws, regulations and standards that may specify content, delivery, frequency, documentation, retention, and change requirements. Notices are designed to Inform individuals of the types of information collected, the intended uses of the information, and how that information is shared with third parties. Notices Include the options available to the individual including how to contact the organization with a privacy complaint or inquiry and the options available for limiting the use and disclosure of their personal information. Notices are provided in clear and conspicuous language and presented prior to the collection of personal information. Choice / consent Use and sharing of information Integrity of information Access to information Confidential communications 2011 by The Consultants Source, LLC (312) Page 12

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