Seattle Public Schools Technology Action Plan OSPI Submission April 29, 2011

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1 This state-approved district technology plan makes it possible to meet two important compliance obligations: Eligibility provisions of Title II, Part D, the EETT (Enhancing Education Through Technology) grant program, which supports technology acquisition, integration and literacy. E-rate requirements that demand a state-approved district technology plan. Goal 1 SMART Goal 1 Technology Goal Technology Integration Skills of Teachers 50% of teachers will be able to integrate technology at a tier 2- or tier 3-level, as described in the Tiers of Technology Integration, by June 30, Strategy 1a Move teachers from a focus of using technology as a productivity tool towards having a classroom where students are fully engaged using technology in individual and collaborative learning activities. Using technology as a productivity tool is often the entry point to using technology in the classroom, but its impact on student learning is limited. To be effective, technology must be integrated seamlessly into the learning process. Ultimately, student must be prepared to make appropriate choices about the digital tools they use to innovate, collaborate, think critically and solve problems. In order for this to happen, teachers must have the skills to move from a productivity based use of technology to a practice that truly integrates technology. Activities/Task Fund 6.5 Instructional Technology FTE to support teachers in FY '10 and 7.0 Instructional Technology FTE to support teachers in FY '11-'12 to provide professional development and support for certificated teachers. Provide stipend Educational Technologist positions in each school to support technology integration in classrooms in FY11. Provide scheduled, paid professional development for every certificated teacher that supports sound education strategies to integrate technology in instruction. Professional development and support will be tailored to the specific needs of teachers and schools. Who is Responsible Monitoring Effectiveness Principals, teachers, District CIO, Director of Curriculum, Instruction and Support, Manager Classroom Technology, Instructional Technologists, and Education Technologists. Annual technology integration survey using OSPI's pilot survey tool. Procedures for evaluating success in reaching this goal will be to collect and analyze data from OSPI's pilot survey tool. Professional development strategies and content will be adjusted based on the results. 1 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

2 Strategy 1b Activities/Task Align state technology standards with adopted district instructional curriculum and practice by grade or grade range level. Teachers often find it hard to carve out time to adequately support student use of technology in the classroom. While they may have an understanding of state technology standards, they need more support in clearly and consistently seeing how those standards fit within the District's core curriculum and their instructional practice. Instructional Technology team will work with Curriculum and Instruction department to align state technology standards with District curriculum. IT team will provide PD for Educational Technologists and Librarians as well as integrating alignment work in regularly scheduled teacher professional development. Who is Responsible Principals; teachers; District CIO; Director of Curriculum, Instruction and Support; Manager Classroom Technology Services; Instructional Technologists; and Education Technologists. Monitoring Effectiveness Collect and analyze data from OSPI's Pilot survey tool. Professional development strategies and content will be adjusted based on results. Procedures for evaluating success in reaching this goal District Instructional Technology staff will vet alignment with district Curriculum and Instruction staff, librarians and Educational Technologists. Strategy 1c Activities/Task Provide a classroom technology infrastructure where all students can use technology to build and share knowledge to enhance learning. In order to use technology effectively in the classroom, students and teachers need to have a consistent, reliable technology infrastructure. Pilot mobile and virtual technologies to determine the best options for providing students with consistent, reliable access to computing resources. Rollout selected options to schools. The Instructional Technology team together with Educational Technologists will provide professional development as needed for teachers to best utilize new computing resources. Who is Responsible Monitoring Effectiveness District CIO, Department of Technology management team, Instructional Technology team, and Educational Technologists New computing resources will be evaluated through the Pilot process. We will also collect and analyze data from the OSPI Pilot survey tool. Procedures for evaluating success in reaching this goal Collect and analyze data from Seattle Public Schools survey tool modeled after the Pilot survey. Professional development strategies and content will be adjusted based on results. 2 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

3 Strategy 1d Activities/Task Facilitate collaboration and communications among teachers and colleagues by providing current collaboration and communications tools and the professional development to support them. Communication and collaboration in the digital world has moved well beyond . Current tools allow teachers to collaborate with fellow educational professionals without limits of time or space. Being able to use Web 2.0 tools is not only important to support teacher's practice and professional growth it is also necessary to support today's students, who often move effortlessly in a world very comfortable with multiple forms of digital communication and collaboration. Purchase, develop and use a comprehensive content management system that offers strong collaboration and communication tools for students and certificated staff. The Instructional Technology team and Educational Technologists will provide professional development through a variety of forms including formal workshops, mentoring and online support resources. Who is Responsible Monitoring Effectiveness District CIO; Executive Director, Communications; Director of Curriculum, Instruction and Support; Manager Classroom Technology Services; Instructional Technologists; Education Technologists; and Librarians Collect and analyze data from Seattle Public Schools survey tool modeled after the Pilot survey. Professional development strategies and content will be adjusted based on results. Procedures for evaluating success in reaching this goal Collect and analyze data from Seattle Public Schools survey tool modeled after the Pilot survey. Professional development strategies and content will be adjusted based on results. Goal 2 SMART Goal 2 Technology Goal Technology Proficiencies of Administrators, Teachers & Teacher-Librarians Certificated administrators, teachers and teacher-librarians will achieve 15% growth over 2010 results in the basic or proficient level, as described by the technology proficiencies matrix, by June 30, Strategy 2 Activities/Task Provide high quality, relevant professional development for Administrators, Teachers and Teacher-Librarians through scheduled classes and individual support. The tools and resources technology makes available have a positive effect on Seattle Public Schools in transforming classroom instruction. These benefits include enhancing communication among all stakeholders in our learning community using data to support decision making, improving the processes schools and departments perform to run academic services and the ability to enhance and even transform instruction. In order to take advantage of these tools and resources, Administrators, Teachers and Teacher- Librarians must be proficient in the use of technology. Provide professional development and self-guided online training resources for administrators, teachers and teacher-librarians on key district technology tools Identify and schedule courses that involve hands-on practice with digital technologies. 3 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

4 Who is Responsible Administrators, teachers, teacher-librarians, District CIO, Manager Classroom Technology Services, and Manager Customer Support Monitoring Effectiveness Annual technology integration survey using OSPI's Pilot tool. Procedures for evaluating success in reaching this goal Collect and analyze data from Seattle Public Schools survey tool modeled after the Pilot survey. Professional development strategies and content will be adjusted based on results. Goal 3 SMART Goal 3 Technology Goal Technology Literacy of 8th-Grade Students 90% of all 8th graders will evaluate at a tier 2- or 3-level on the Tiers of Student Technology Literacy Survey by June 30, Strategy 3a Activities/Task Provide Classrooms where teachers move from a focus of using technology as a productivity tool towards having a classroom where students are fully engaged using technology in individual and collaborative learning activities. Students today have an ease and comfort level with technology at levels not seen in prior generations. Today, their lives revolve around the use of technology in and out of classrooms. They live a digital lifestyle, whether they listen to music on an ipod, view DVDs, IM chat with friends, write on blogs and live journals, join online communities, text message on cell phones or play video games. It is imperative we recognize this change in lifestyle and engage students in innovative and safe ways while still building the knowledge and skills they need to be ready to graduate. Move teachers from a focus of using technology as a productivity tool towards having a classroom where students are fully engaged using technology in individual and collaborative learning activities. Using technology as a productivity tool is often the entry point to using technology in the classroom, but its impact on student learning is limited. To be effective, technology must be integrated seamlessly into the learning process. Ultimately, student must be prepared to make appropriate choices about the digital tools they use to innovate, collaborate, think critically and solve problems. In order for this to happen, teachers must have the skills to move from a productivity based use of technology to a practice that truly integrates technology. Who is Responsible Monitoring Effectiveness Principals, elementary and middle school teachers, District CIO, Director of Curriculum, Instruction, Support; Manager Classroom Technology, Instructional Technologists, and Education Technologists. Annual technology integration survey using OSPI's pilot tool. Procedures for evaluating success in reaching this goal Collect and analyze data from Seattle Public Schools survey tool modeled after the 8th grade Pilot survey. Professional development strategies and content will be adjusted based on results. 4 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

5 Strategy 3b Align state technology standards with adopted district instructional curriculum and practice by grade or grade-range level. Activities/Task Students need to have clear and consistent instruction on the effective and appropriate use of technology to support learning. Without a clear map of expected student proficiencies and how they are applied in the classroom, it is unlikely that all students will reach expected proficiencies by the 8th grade. Instructional Technology team will work with Curriculum and Instruction to align state technology standards with District curriculum. IT team will provide PD for Educational Technologists and Librarians as well as integrating alignment work in regularly scheduled teacher professional development. Who is Responsible Principals, teachers, District CIO, Director of Curriculum, Instruction and Support, Manager Classroom Technology, Instructional Technologists, and Education Technologists. Monitoring Effectiveness Collect and analyze data from OSPI's pilot survey tool. Professional development strategies and content will be adjusted based on results. Procedures for evaluating success in reaching this goal District Instructional Technology staff will vet alignment with district Curriculum and Instruction staff, librarians and educational technologists. Strategy 3c Activities/Task Provide a classroom technology infrastructure where all students can use technology to build and share knowledge and to enhance learning. In order to use technology effectively in the classroom, students and teachers need to have a consistent, reliable technology infrastructure. Pilot mobile and virtual technologies to determine the best options for providing students with consistent, reliable access to computing resources. Rollout selected options to schools. The Instructional Technology team together with Educational Technologists will provide professional development as needed for teachers to best utilize new computing resources. Who is Responsible District CIO, Director of Curriculum, Instruction and Support, Department of Technology management team, Instructional Technology team, and Educational Technologists Monitoring Effectiveness New computing resources will be evaluated through the pilot process. We will also collect and analyze data from the OSPI pilot survey tool. Procedures for evaluating success in reaching this goal Collect and analyze data from Seattle Public Schools survey tool modeled after the 8th grade Pilot survey. Professional development strategies and content will be adjusted based on results. 5 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

6 Technology Direction Technology Survey & CIPA Compliance Narrative Vision: Delivering the right technology district-wide to advance the quality of education. Mission: Provide technology solutions to promote academic excellence, teacher and staff accomplishments, student achievement, community involvement and best business practices that prepare our students to become confident, responsible and productive citizens. Technology Priorities Student Achievement & Outcomes o Integrate technology use in Curriculum and Instruction design o Ensure equitable technology access o Enhance online protection for children Innovation & Transformation o Prepare for the future through Research and Development o Establish academic and operational working groups to evaluate, recommend, and prioritize best practice use of technology across the district Planning & Governance o Acquire, deploy and track IT resources in alignment with the District s priorities o Pursue and acquire technology funding from new resources. o Leverage public-private partnerships o Implement IT Best Practices o Identify K12 academic and operational best practices and adopt across the District Leadership & Development o Empower teachers to maximize technology benefits to support instructional practice o Increase technical expertise o Train employees in the use of automated tools Access & Collaboration o Leverage use of technology tools to inform all stakeholders. o Develop professional relationships with national and regional K12 organizations to access/share lessons learned. o Create a community forum to support collaborative practices o Personalize presentation of academic and business information. o Increase access channels Performance & Accountability o Enable data sharing and exchange o Audit IT activities to ensure compliance with federal and state regulations. o Provide a secure, reliable, flexible and scalable technical infrastructure o Deliver quality services effectively and efficiently o Reduce dependence on manual activities o Align technology capabilities with business processes Technology Initiatives that will have a direct impact on teaching and learning: Deliver 21 st Century Learning Environments: This initiative is the foundational initiative of the IT Strategic Plan. Students will gain the tools and experience necessary to leave high school prepared for college, career and life. Improvements in operational processes result in better support for teachers and academic programs. We put into action the tools and instructional techniques to close the achievement gap and accelerate learning for all students. Strengthen Workforce Technology Skills: A highly trained, flexible workforce is essential in achieving the vision set forth in this Strategic Plan. This initiative is designed to enhance the technology skills of all District employees. The goal 6 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

7 Seattle Public Schools Technology Action Plan OSPI Submission is to provide teachers with the knowledge and skills needed to effectively use technology in the classroom and to enable students to use technology individually and collaboratively in learning situations. Additionally, to enhance the skills of Central Office staff, enabling them to utilize the District s technology tools to maximum benefit is critical. We will accomplish this by promoting technology solutions to support professional learning communities across the district, establishing a Plan to address specific gap and growth needs of IT staff, developing an IT Recruitment and Retention Program, exploring alternate training delivery methods and providing additional instructional technology support. Transform Data into Useful Information to Enable Leaders to Achieve Performance Excellence: This initiative is a foundational component of the IT Strategic Plan. The goal is to develop a reporting and analysis infrastructure capable of capturing and tracking data necessary to guide the District in its choice of curriculum, programs and processes. The scope is to define the strategy and implement tools to facilitate the collection, aggregation, analysis and reporting of data for both internal and external decision-making and to provide training to facilitate effective use of the new tools. Enhance Data Privacy and Security: Parents, teachers, students and staff trust Seattle Public Schools to safeguard their personal information. In addition, we have a duty to protect our children when we provide them with online learning experiences. Taxpayers expect us to protect our IT investments. The District currently has privacy and security policies and procedures in place to do all three. We will expand these to develop a comprehensive information technology privacy and security program to ensure the safety of sensitive and confidential information from the desktop to the host computer; and to provide a safe environment where students can utilize educational resources as an integral part of the K-12 program. Prepare for the Future Through Research and Development: This initiative encompasses developing a program that ensures the District can cost effectively identify and test technological tools that will help achieve the goals of Excellence for All. This will include establishing a technical environment that facilitates the identification and testing of instructional technological tools, ensuring District staff understand the implications of implementing new technologies and creating a customer friendly test lab to facilitate testing and problem solving. In addition, we will encourage innovation by not penalizing for failure and we will learn from our results to improve the system. Implement K-12 Academic and Operational IT Best Practices Via Technology: This initiative is concerned about how technology can facilitate K-12 academic and operational best practices. The goal is to use the right technologies to support academic and operational needs, and to use them well. A goal is to reduce the dependency on manual activities by aligning technology capabilities with improved business processes to increase the value provided to schools. To achieve this, we will implement those aspects of the Information Technology Infrastructure Library Methodology (ITIL) that offer the greatest potential to improve system performance and reliability such as Change and Release Management and Service Management; define, publish and promote IT services and standards; and establish service level agreements and performance metrics. Develop 21st Century Infrastructure: Enterprise Technical Architecture is the term used to describe the various components comprising an organization's IT implementation as illustrated in the diagram on the next page. The goal of this initiative is ensure the District s IT components are aligned with the District s core goals and strategic direction. We will create the blueprint and begin deployment of a technology infrastructure that will enable the District to provide services to meet the District s current and future needs, whether they are in the classroom, in District offices or for parents and students in the home. A key factor in this is the expanding use of mobile devices by both students and staff. Develop Data Center Disaster Recovery Plan: District operations depend upon the use of information technology. This will become even more true as we integrate technology into curriculum design and delivery. During the next three years, we will develop a Data Center disaster recovery plan to ensure technology resources are available when needed in the event of a catastrophic failure of the central office data center. This will include reviewing existing disaster recovery plans and documentation, and conducting business impact analysis to identify critical applications and related hardware, software and services. An important goal is to balance risk versus cost when making recommendations. We will also develop risk measures. Establish IT Governance Framework: IT Governance is the framework for how IT decision and policies are made, administered and enforced. This framework includes an appreciation for the critical importance of personnel, organizations and business processes affected by changing technologies within a large, complex and rapidly evolving information centric environment. The alignment between academic and IT objectives has been improving, but the two groups will need to be virtually fused going forward in order to take advantage of and manage the potential disruptions in public education in the coming years. Developing an IT Governance structure is a key next step toward successful implementation of the technology plan. Promote Personalized Web Content: The District is dedicated to creating an online experience for parents, students, teachers and staff that encourages them to be involved in the K-12 educational system. There are five main components 7 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

8 Seattle Public Schools Technology Action Plan OSPI Submission of this initiative. The Website Enhancement component will enhance the District s web presence to improve service delivery. This includes the technical infrastructure required to meet the District s online applications needs, utility-like services necessary to facilitate electronic transactions and supporting governance processes and procedures. The Internet and Intranet Applications Development component is the implementation of applications to provide academic and business information and services to both internal and external customers via the enhanced website. Additionally, we need to identify which business processes will be affected by these services and identify opportunities for Business Process Integration with an eye towards cost savings and process simplification. The Additional Channels for Service Delivery component will explore the implementation of technology to support multiple access methods for District customers by making services available via mobile applications, kiosks, RSS feeds, social networking sites and/or other means. Finally, it includes the implementation of Personalization capability so that stakeholders can select what information they are interested in, whether they want to retrieve that information themselves or have it sent to them automatically, the frequency of when they would like to receive it and how they would like to see it. Develop Community Outreach and Involvement: The focus of this initiative is the development of a program to engage the entire K-12 community as partners in supporting and strengthening the school system. This includes participating in and learning from the best practices being implemented by K-12 national organizations and utilizing technology to develop a secure environment for participation. Technology and School Improvement Plans (CSIP) 1) Technology will be incorporated either as specific strategies in building level CSIPs or as a specific resource to be used to achieve a strategy in the building CSIP. Use of technology will be fully integrated in to the CSIP online planning tool in the spring of ) Members of the Instructional Technology (IT) teams will assist schools in this planning and will be part of the district level panels that will review school s CSIPs 3) for schools to support these strategies will be provided either through scheduled classes with district instructional technology support teachers, specifically tailored support from ITs, support from building level Educational Technologists or building teacher-librarians Technology Survey & CIPA Compliance Annual Technology Survey District has completed the current technology survey and will continue to complete the survey annually. CIPA Compliance The district has completed the current Form 479 and will continue to complete a Form 479 annually. E-Rate Priority One Voice, Data & Video Network & Telecommunications Plan Budget & Potential Funding Sources Summary Strategies Decrease reliance on leased circuits through expanded use of the fiber optic Wide Area Network Provide reliable, flexible network architecture Monitor voice and data network performance Provide improvements to capacity, as needed Provide contemporary wireless voice and data technology Ensure that technology standards are adhered to through education of teachers, students and staff Goal: Provide improved bandwidth for voice and data Priority One Annual cost = $900,000 Priority One Annual cost = TBD Priority One Annual cost = TBD Funding budgets and sources: General Fund Capital Fund BTA Levy Capital Fund BEX Levy Grants 8 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

9 capability at Seattle Schools. Priority One E Rate discount: o $190,200 Reimbursement = $119,826 Cell w/int o $378,000 Reimbursement = $238,140 Cell wo/int o $67,339 Reimbursement = $42,423 DID Data Priority One E-Rate discount: o TBD Priority One E-Rate discount: o TBD How will these services support your district's learning goals? Student achievement goals of Excellence For All are supported through the implementation of information technologies Seattle Public Schools (SPS) staff are provided the tools and training to enable the effective use of technology to provide the highest classroom and service delivery experience possible Academic and operational excellence are supported by a robust, secure and reliable technical infrastructure that enables clear, transparent and readily accessible data for measuring and improving performance Innovative technology solutions are leveraged district-wide to transform both instructional and operational service delivery IT resources are deployed in alignment with the District s priorities, in a fiscally responsible manner, to deliver maximum value Parents, students, teachers, staff and the public have access to the information they need to support student success E-Rate Priority Two Internal Network Hardware & Software Network & Telecommunications Plan Summary Budget & Potential Funding Sources Strategy: Continue retirement and replacement of outdated network and desktop equipment related to voice and data. Goals: 1) Maintain voice and data pathways, hubs, routers and switches at a standard level 2) Investigate and deploy an alternative to desktop computers using a new virtual desktop infrastructure model Priority Two Annual cost = $1,500,000 Priority Two Annual cost = TBD Priority Two Annual cost = TBD Funding budgets and sources: General Fund Capital Fund BTA Levy Capital Fund BEX Levy Grants Priority Two E -Rate discount FY o $240,000 Reimbursement = $151,200 Qwest Data o $131,136 Reimbursement = $110,154 Cisco Maint Priority Two E-Rate discount: o TBD Priority Two E-Rate discount: o TBD How will these services support your district's learning goals? Student achievement goals of Excellence For All are supported through the implementation of information technologies Seattle Public Schools (SPS) staff are provided the tools and training to enable the effective use of technology to provide the highest classroom and 9 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

10 service delivery experience possible Academic and operational excellence are supported by a robust, secure and reliable technical infrastructure that enables clear, transparent and readily accessible data for measuring and improving performance Innovative technology solutions are leveraged district-wide to transform both instructional and operational service delivery IT resources are deployed in alignment with the District s priorities, in a fiscally responsible manner, to deliver maximum value Parents, students, teachers, staff and the public have access to the information they need to support student success District Technology Standards & Budget Technology Assessment (Standards, Budget, Maintenance, Upgrade & Support) I. Classroom Standards District Standards for Technology Standard Teacher Computers o Desktop Computer: Dell Optiplex, 3.0 GHz or multicore, 4 GB ram, 160+ GB drive and at least a 5-year warranty o Laptop Computer: Dell Latitiude, 2 GHz or multi-core, 4 GB ram, 80+ GB drive and at least a 4-year warranty o Net books Dell: Consult with Department of Technology Services o Security Software (required): Computrace installed on all laptops o Standard OS Windows XP Pro SP3, o Supported OS Windows, Win 7 o Not supported OS: Windows 9x, Win 2000, XP Home, Vista Standard Student Computers o Desktop Computer Dell Optiplex, 3.0 GHz or multicore, 4 GB ram, 160+ GB drive o Warranty: Requires at least a 5-year warranty o Desktop Mac Apple Intel-based Mac, OS X 10.5+, o Warranty: Requires a 4-year Apple Protection Plan o Laptop PC Dell, 2 GHz, 4 GB ram, 80+ GB drive o Warranty: Requires at least a 4-year warranty o Laptop Mac Apple Intel-based Mac (Desktop or Laptop), Mac OS X o Warranty: Requires at least a 4-year AppleCare Extended Warranty o Security Software (required): Computrace installed on all laptops o Standard OS Windows XP Pro SP3 is Standard for PCs, O/S 10+ for Apple o Supported: Win 7, Mac OS 10+ o Not supported: Win 2000 SP4: XP Home, Vista, o Netbooks Dell (approved on a one-by-one basis) Instructional Technology Systems o Interactive White Boards SmartBoard and Budget 1) General Fund a. FY11: $10,163,654 b. FY12: To be established July 2011 c. FY13: To be established July ) Title II, Part D a. FY11: $35,361 b. FY12: To be determined by the federal government c. FY13: To be determined by the federal government 3) Capital Fund a. Source: Building, Technology, & Academics III b. FY11 FY13: $34,900, P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

11 Promethean supported o Video Projectors Hitachi CPX-200 and above standard, DoTS approval required o Document Cameras Aver Vision 300AF and above standard, DoTS approval required o Web Telephone Conference Sitespeed; Skype, only business version allowed must be installed by a network analyst Standard Administrator Computers o Desktop Computer Dell Optiplex, 3.0 GHz or multicore, 4 GB ram, 160+ GB drive o Warranty: Requires at least a 5-year warranty o Laptop Computer Dell Latitiude, 2 GHz or multi-core, 4 GB ram, 80+ GB drive o Warranty: Requires at least a 4-year warranty o Standard OS Windows XP Pro SP3, Win 7 o Non-Supported OS Windows 2000, SP4,Windows 9x, XP Home, Vista, o Net books Dell (approved on a case by case basis) o Security Software (required): Computrace installed on all laptops o Printer HP, contact purchasing for models II. Standard Printers Multifunction Printers: Cannon ImageRUNNER series printers Network Printers: HP LaserJet series printers Desktop Printers: HP LaserJet series printers Not Supported: All Inkjet printers III. Enterprise Software Antivirus: Symantec Corporate Edition: Contact Network Analyst for installation Office Productivity: Microsoft Office Pro 2007 is standard, Microsoft Office 2003 supported Client: Microsoft Outlook 2007 exchange client is standard, Microsoft Outlook 2003 supported PC Internet Browser: IE 7.x is standard, IE 6.X and above is supported, (alternative browsers not allowed Mac Internet Browser: Depends on OS version, contact your Network Analyst Document Presentation: Adobe reader 69.11x standard, Adobe reader 7.08 and above supported DBMS: SQL server 2005 and 2008; and Oracle Library Systems: Destiny Terminal Emulation Reflections 6.x, supported Enterprise ERP: SAP modules owned in support of Operations departments and schools Student Information esis modules owned in support of Academic departments and schools Web Server IIS 2003 standard, Apache and IIS 6.x and above supported, DoTS approval required Enterprise Web Content Management System: School Fusion 11 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

12 School Dialing System School Messenger Student Gaggle.net (free), epals.com (pay for service) IV. Standard Technology Infrastructure Servers o Server Hardware: HP ProLiant with at least a 5 year warranty o Server OS Standard: Windows 2008 o Server OS Supported: Windows 2003 o Server OS Not supported: Windows NT, 2000 Networking o Network Architecture: TCP/IP and Microsoft Active Directory o Routers/Switches - Enterprise: Cisco and HP o Wireless Access Devices: Apple, Cisco, Aruba, and Dell o Switches/Hubs Office: Hubs not supported and Switches are Allied Telesis o Microsoft Outlook with Exchange Server (Imap supported, POP3 not supported) o Servers Not allowed for individual schools or programs o IP Configuration See Network Analyst o Wiring Category: CAT 5e Storage Area Network o <50TB System: HP and EMC o 50+TB Systems: HP and EMC V. Standards for Donated Hardware/Software Desktop/Laptop: no equipment older than 5 years Printers: HP, no equipment older than 5 years All donations need to be preapproved by DoTS staff. VI. Other Technology Standards Cell Phones: As specified within Purchasing Catalog Smart Phone: As specified within Purchasing Catalog Personally-Owned Computers: Not allowed Personally-Owned Network: Not allowed Maintenance, Upgrade & Support Technology Assessment (Standards, Budget, Maintenance, Upgrade & Support) Full Summary Strategies Budget & Potential Funding Source(s) Timeline Seattle Public Schools has the reality of needing to sustain prior investments in technology. The plan for this project is to establish and begin to implement a The Department of Technology Services annual budget for FY 2011 is $10,163,654. Capital Levy funds dedicated to technology projects total FY11 Business Plan District-sourced tech support Upgrade and replacement of computer hardware/software 12 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

13 replacement strategy to sustain classroom equipment provided in prior levy projects. This could include student computers, video projectors and document cameras. Operating Environment 22,000 personal computers are online now not counting peripherals, and telecom hardware and software. 232 switches and routers on the network 97 instructional programs We employ 19 full-time staff who handle tech support for 8,000 employees and 47,000 students. nearly $14,200,000 Funding comes from a variety of sources: local levies, CTE funds, state and federal funding sources, and federal and other grants. Maintenance of basic network hardware, software and cabling Service agreements negotiated annually Staff development FY12 Published in Business Plan, August 2011 FY13 Published in Business Plan, August 2012 How will these services support your district's learning goals? Student achievement goals of Excellence For All are supported through the implementation of information technologies Seattle Public Schools (SPS) staff are provided the tools and training to enable the effective use of technology to provide the highest classroom and service delivery experience possible Academic and operational excellence are supported by a robust, secure and reliable technical infrastructure that enables clear, transparent and readily accessible data for measuring and improving performance Innovative technology solutions are leveraged district-wide to transform both instructional and operational service delivery IT resources are deployed in alignment with the District s priorities, in a fiscally responsible manner, to deliver maximum value Parents, students, teachers, staff and the public have access to the information they need to support student success Technology Plan Review & Update Strategies for Evaluation & Update Person or Team Responsible Time Summary Review the district technology plan. Identify progress and plan for annual modifications Use surveys and assessment tools to evaluate the level of technology integration at the classroom level on an annual basis Use SPS survey to gather data on student technology literacy Analyze the data that returns from the annual technology survey. Modify district plan where necessary Use SPS survey tool to gather data on the technology proficiencies of certified teachers, teacher-librarians and administrators. Analyze the results and make changes to the District technology governance committees Building level technology committees CIO Manager Classroom Technology Instructional Technology Team Manager Customer Service ERate consultant advisor April 2010 Submit 1 year technology plan May 2010 Begin preparation for refined technology plan April 2011 Finalize plan June 2011 School Board approval August 2011, 2012, and 2013 Evaluate and Update plan 13 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

14 Seattle Public Schools Technology Action Plan OSPI Submission district s PD plan Review evaluations from courses. Make modifications trainers, courses if needed Meet staff development goals Review evaluations of the training experience 14 P a g e D e p a r t m e n t o f T e c h n o l o g y S e r v i c e s

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