2 Weeks 1 Week 5 Weeks : Microsoft Exchange Server 2010 Administration 4 Weeks Enterprise Smartphone Administration

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1 Unique benefits of trios online learning: Easy to use course website One-on-one Instructor assistance throughout Forum style class discussions Prompt technical and instructor support Diploma Program Length: 34 Weeks Courses require 25 hours of study each week (20 hours in your own time and 5 hours of live sessions with an Instructor) Study Activities: Discussion Board Topics, Textbook Readings, Quizzes and Projects CompTIA A+ CompTIA A+ Operating Systems CompTIA A+ Hardware CompTIA Network+ 6 Weeks 3 Weeks & : Microsoft Windows 7 Desktop Support 4 Weeks Supporting Smartphone Devices Technology Communication & Time Management CompTIA Linux+ Server Administration 2 Weeks 5 Weeks : Microsoft Exchange Server 2010 Administration 4 Weeks Enterprise Smartphone Administration 3 Weeks : Microsoft SQL Server 2008 System Administration 4 Weeks Career Management Lab Week Program HIGHLIGHTS Include: 8 Free Certification Vouchers Practice Tests (where applicable) Ministry of Training, Colleges and Universities Approved Diploma Job Search Assistance Career Services Alumni Program Benefits NOTE: In order to continuously improve our programs, trios College reserves the right to modify programs at any time. Program delivery order may vary depending on program start date. The program may have additional reading weeks, depending upon start date. See and for complete details of all certification requirements or ask your trios College Education Consultant. Certification organizations reserve the right to change their certification programs at any time. All trademarks mentioned in this document or website are the property of their respective owners. ADMISSION REQUIREMENTS: High School Graduation Diploma or Mature Student Status (18 years of age and academic achievement test passed). In addition, an entrance examination must be successfully passed. trios College is registered and approved as a Private Career College under the Private Career Colleges Act, NOTE: In order to continuously improve our programs, trios College reserves the right to modify courses at any time. ELIGIBILITY REQUIREMENTS: Good comfort level with computers, access to a good laptop or desktop computer, high speed Internet connectivity. This course is not considered a vocational program and is not governed by the Private Career Colleges Act, Technology Requirements: must possess a computer that meets these specifications: - Processor: Minimum 2Ghz single core Intel Pentium 4 processor or higher (or AMD equivalent), Multi-Core Intel (or AMD equivalent) 1.4Ghz or higher processor preferred - Memory: Minimum 2GB of RAM, 4GB RAM preferred - Storage: Minimum of 5GB hard drive storage available, 10GB storage preferred to comfortably handle software installations - Operating System: Windows XP SP3 or newer, Windows 7 preferred - Display: DirectX 9.0c compliant video card, 1024x768 resolution, DirectX 10 compliant card and 1366x768 resolution preferred - Connectivity: Cable or DSL Internet (or equivalent) with a minimum available Bandwidth of 2Mb/s, preferably 5Mb/s or higher - Internet Browser: Internet Explorer 10, Chrome, Firefox - Sound: Standard 16 bit sound card + speakers or headphones. - USB (or analog) headset microphone (reasonable quality) A Webcam is optional but having one will enhance your learning experience during live sessions with your instructor and your classmates. Version NS(OS)

2 CERTIFICATIONS Students who successfully complete this program will be eligible to write certification exams leading to the following designations: 3 Microsoft MCTS designations, 1 Microsoft MCITP designation, CompTIA A+, CompTIA Network + and CompTIA Linux +. ADMISSION REQUIREMENTS High School Graduation Diploma or Mature Student Status (18 years of age and academic achievement test passed). In addition, an entrance examination must be successfully passed. Accreditation Policy: Like all post-secondary institutions in Ontario, trios College reserves the right to accept or deny advanced standing into its programs. GRADUATION REQUIREMENTS Diploma: trios diplomas will be granted only to students who successfully complete all courses in the program with a passing grade of 60% (or a grade of complete where applicable). As well, students must meet the minimum Standards of Satisfactory Scholastic Progress as set out in our Student Handbook. For programs that include an internship, all internship hours must be completed and a final grade of Pass must be achieved for the internship. Diploma with Honours: Where an overall average of 90% is maintained and a student meets all standards related to contact hours, the student is eligible for "Honours" status upon graduation and such status will be recorded on his/her Diploma and Official Transcript. Diploma with Distinction: Where an overall average of 80% is maintained and a student meets all standards related to contact hours, the student is eligible for "Distinction" status upon graduation and such status will be recorded on his/her Diploma and Official Transcript. ALUMNI BENEFITS As a trios graduate, it's not the end of your relationship with trios it's just the beginning. When you graduate from trios, you are entitled to Alumni Benefits upon your annual no-fee registration. We are proud to offer you a wide range of services, discounts and networking opportunities that will serve you throughout your career. Check out our Alumni link on our website for current Alumni Benefits information: PROGRAM OVERVIEW The trios industry-leading Network Specialist Multi OS Diploma Program is designed for the individual seeking knowledge and certification in computer and network administration. In addition to communication and support training, students receive training on popular operating systems including Microsoft Windows and Linux. Moreover, students learn how to configure technologies such as Microsoft Exchange Server, Microsoft SQL Server and wireless and mobile devices. CAREER OPPORTUNITIES Careers include Network Support Specialist, Helpdesk Support, Technical Field Services Representative and Network Administrator. Note: Some career and education options may require advanced degrees, further training or experience. THE trios LEARNING PROCESS Delivering high quality career training for more than 20 years, trios College has developed a unique, Instructor-led learning system that ensures success for our students. It starts with proper assessment and selection of a program that fits each student's career goals. Our classes feature a stimulating learning environment led by experienced instructors who have industry experience. We regularly offer instructor-training programs for our faculty to ensure that they have the skills to transfer knowledge to our students. The Instructors bring real-world problems into the classroom to demonstrate the application of technology and learning. 2 NS(OS)

3 Students receive personalized coaching throughout their program by our Instructors, Campus Director and Employment Specialists, all of whom are available to assist in understanding our curriculum as well as employment and career related issues. We augment our instructor-led training with on-line tools to assist students in achieving their goals and certifications. These tools include on-line practice exams and on-line courses for additional study (where applicable). CAREER MANAGEMENT Our Career Management program introduces students to the strategies and components of an effective job search, including self-marketing and awareness, skills inventory, job search tools and the job market. The Career Management course is delivered by our on-campus Career Services Team who are there throughout the job search to assist and mentor students towards achieving their ultimate goal of employment in their field of study. Our Team of Employment Specialists maintain relationships in their communities with key employers and organizations that recognize the value trios graduates have to offer. The skills learned throughout Career Management at trios will continue to serve students in their job search as they navigate their new careers. CompTIA A+ OPERATING SYSTEMS This course introduces essential operating system skills required of a software support technician. Together with the A+ Hardware course, it covers the skills necessary to achieve the CompTIA A+ Certification. More specifically, students learn how to use, configure, upgrade, troubleshoot and maintain the DOS, Window 9x, Windows NT, Windows 2000 and Windows XP family of operating systems. Networking technologies and non- Windows operating systems will also be introduced. CompTIA A+ HARDWARE TECHNOLOGIES This course introduces the essential skills required of a microcomputer hardware service technician. Together with the A+ Operating Systems course, this course covers the materials necessary to achieve the CompTIA A+ Certification. More specifically, students learn the features of various hardware devices, as well as their configuration and maintenance. In addition, students upgrade, troubleshoot and repair microcomputer systems. CompTIA NETWORK+ In this course students will learn the theory and concepts required to successfully administer and troubleshoot TCP/IP networks. In addition, this course provides the conceptual foundation for later networking courses and introduces the concepts covered on the CompTIA Network+ Certification. TECHNOLOGY COMMUNICATION & TIME MANAGEMENT Communication and time management skills are vital to success in today s IT industry. Proper grammar when composing s to staff and clients, effective structure for proposals and clarity on incident reports are often cited as skills that are lacking in IT staff. Students in this program will have the opportunity to perfect the writing and speaking skills required in IT professions today. Through the use of examples, demonstrations, projects and group activities students will examine various communication and time management strategies and techniques used to present concepts in a clear manner. Formal report and proposal creation will also be taught in this section. Furthermore, these skills will be put into practice using real world situations introduced throughout this course. 3 NS(OS)

4 & : WINDOWS 7 SUPPORT AND CONFIGURATION These courses introduce the skills and knowledge necessary to install, configure, administer, and support Microsoft Windows 7. In addition, students will learn about the various tools for administering, configuring, and troubleshooting Windows 7 including the Microsoft Management Console, Task Scheduler, Control Panel, Device Manager, the registry editor, and a variety of wizards. Specifically, students will learn how to deploy and upgrade to Windows 7, as well as configure disks, users, drivers, printers, network interfaces and security within the Windows 7 operating system. Furthermore, these courses discuss the architecture, management and troubleshooting of applications on the Windows 7 platform. These courses are a prerequisite for all other Microsoft courses and covers the material tested on the Microsoft Windows 7 Configuration Certification Exam (70-680) and the Microsoft Windows 7 MCITP Enterprise Desktop Support Certification Exam (70-685) needed to obtain the Microsoft Certified IT Professional (MCITP) Enterprise Desktop Support Technician designation. SUPPORTING SMARTPHONE DEVICES Smartphones have become the standard method to access secure and calendar information within many organizations. This course introduces students to structure and function of the ActiveSync protocol used by iphone, Android, and Windows Phone devices to access this information, as well as the structure and function of the BlackBerry Infrastructure, which BlackBerry devices use to access the same information within their organization. More specifically, students will learn the basic configuration and support of both ActiveSync-based and BlackBerry smartphones. obtained in other Microsoft courses to the Linux operating system. More specifically, students will learn how to install, navigate, manage, secure and administer Red Hat Fedora Linux. Focus will be placed on the configuration of network services on the Linux platform. In addition, this course provides the material necessary to achieve the Linux+ certification : MICROSOFT EXCHANGE SERVER 2010 ADMINISTRATION This course introduces the skills and knowledge necessary to implement, manage and troubleshoot Microsoft Exchange Server It is also designed to help individuals preparing to write the Microsoft Exchange Server 2010 certification exam (70-662). To participate in this course, you must have successfully completed an introduction to Windows 7. ENTERPRISE SMARTPHONE ADMINISTRATION Many administrators today must also provide configuration and support for mobile smartphone devices. This course introduces students to the concepts and procedures used to administer ActiveSync-based and BlackBerry smartphones in an enterprise environment that uses Microsoft Exchange Server. More specifically, students will learn to implement, configure, support and maintain ActiveSync devices (iphone, Android and Windows Phone) on Microsoft Exchange server as well as install, configure, support and maintain BlackBerry Enterprise Server for Microsoft Exchange. CompTIA Linux+ In this course students will learn how to apply the operating system and networking knowledge 4 NS(OS)

5 70-432: MICROSOFT SQL SERVER 2008 SYSTEM ADMINISTRATION This course introduces the concepts and skills required to administer Microsoft SQL Server More specifically, you will learn how to install and upgrade a SQL Server, create database and transfer data into databases. Additional topics include: how to manipulate information, XML data and system objects such as triggers and stored procedures, back up and system restoration, user databases, managing the security of SQL Server 2008 and its databases, configuration and set up tasks, automating routine administrative tasks, replication, clustering and monitoring SQL Server. At course completion, the student will have covered the material tested on the SQL Server 2008 Microsoft Certification Exam (70-432). Note: In order to continuously improve our programs, trios College reserves the right to modify programs at any time. Program delivery order may vary depending on program start date. *See and for complete details of all certification requirements or ask your trios College Education Consultant. Certification organizations reserve the right to change their certification programs at any time. All trademarks mentioned in this document or website are the property of their respective owners. ADMISSION REQUIREMENTS: High School Graduation Diploma or Mature Student Status (18 years of age and academic achievement test passed). In addition, an entrance examination must be successfully passed. ACCREDITATION POLICY: Like all postsecondary institutions in Ontario, trios College reserves the right to accept or deny advanced standing into its programs. trios College is registered and approved as a Private Career College under the Private Career Colleges Act, Not all programs are available at all trios College locations. The program may have additional reading weeks, depending upon start date. 5 NS(OS)

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