U P T I M E products. Content Solutions

Transcription

1 U P T I M E products Content Solutions

2 The acquisition, management, distribution and secure storage of information represent a major challenge for today s businesses. The permanent, reliable availability of documents and data has direct repercussions on productivity and therefore on business costs. Designed as standard software, ARTS is the reliable platform for Enterprise Content Management (ECM). Dossier and records management is as much a key feature of the software as the corporate-wide storage and management of s and information, regardless of their origin. To make sure your business processes run efficiently, ARTS assists you with various workflow functionalities and ensures the effective distribution and processing of information within the company. The modular structure allows tailor-made solutions geared entirely to your company s workflows. As business processes change over time, ARTS stands out thanks to its sheer flexibility. System expansions are implemented with little effort. With its wide array of interfaces ARTS is easily integrated into any business application. This allows direct and instant access to information and data from any user s familiar work environment. And with its practical approach and user-friendly operation ARTS enjoys very high levels of acceptance among users. ARTS Content Solutions Capturing Processing Archiving Retrieval Capturing Classification Office integration integration Incoming mail Workflow Business- Administration DMS Collaboration File management Recordsmanagement Retrieval Presentation Integration Information Lifecycle Management (ILM) ARTS CONTENT server

3 Retrival The ARTS EXPLORER client provides user-friendly access to your data and offers a multitude of functions including search forms, Boolean operators, automatic thumbnail views, sort functions according to available attributes, etc. Authorised staff editing index values is as much a part of the standard scope of functions as displaying documents directly from the hit list, printing documents or sending them by or link. Documents can be selected either as complete documents or page by page. Search requests, hit lists, documents or entire virtual records can be stored with customised settings. The retrieval functions are very easily integrated directly into your business applications so that users are able to access ARTS from their usual working environment. The solution enjoys very high levels of acceptance with users. The platform-independent ARTS iexplorer client allows searches via a web browser. This means you can access your data securely at any time via the internet, intranet and/or extranet. Remote sites, branch or field offices, etc., can all be linked up easily. Communications and data traffic are encrypted. A complex and flexible rule system allows the implementation of the most complex access concepts to satisfy even the most stringent security requirements.

4 Records Management Observing statutory regulations pertaining to information retention is increasingly a key issue in corporate environments. This is true regardless of the industry, and applies equally to the private sector and to public administrations. It is not exclusively about data archiving and availability in accordance with the applicable legislation and audit requirements; it is also about the traceability of activities in various business processes. ARTS offers a broad spectrum of solutions in this area, in a variety of price categories. They range from storage-related procedures to complex sequences involving digital signatures. ARTS has the unique ability to store data in different ways according to process-related criteria, guaranteeing a more effective ILM (Information Lifecycle Management) than has ever been the case before. With its document-neutral approach, ARTS is able to process every conceivable document format (Office documents, COLD lists, data streams, etc.). ARTS is ideally suited for processing transaction data in any format, with XML archiving a particular strength. Even image formats and streamed video files can easily be stored and retrieved using ARTS. As a matter of principle the documents are always stored in their original format. However ARTS is also capable of converting documents into independent long-term formats during the archiving process (e.g. PDF, TIFF, etc.). The original document is then archived in its original format alongside the unmodified, converted format so that it remains available for processing at a later date. These representation formats managed by ARTS go far beyond traditional rendition management and are extremely adaptable.

5 ARTS DOSSIER option Documents Virtual files Correspondence Customer file Status report Project contract Project file Dossier Management The ARTS DOSSIER option provides dynamic dossier views which can subsequently be placed over the existing document stock. It is then possible to display the same document simultaneously in different dossiers or to structure the same dossier according to different viewpoints. This standard ARTS function makes the acquisition of additional file management software redundant. Office Integration and Version Management ARTS can be fully integrated into Office environments. Documents can be stored directly from these applications, with the possibility of automatic conversion into long-term formats. Generally speaking, ARTS can be integrated into any Windows application. The ARTS VERSIONING option offers integrated version management functions such as check-in / check-out, locking, etc., and template management. This means that any changes made by different users can be retraced at any time. Unlike many other products currently on the market this product is entirely homogeneous.

6 Retention storage and archiving has become increasingly important in recent years. Here, too, ARTS has solutions on offer which integrate seamlessly into existing work processes and provide long-term security throughout the company in keeping with statutory provisions. In principle we differentiate between server-based archiving, which processes s directly on the server without the need for user intervention. Rule-based processing allows classification to be made even at this early stage. With the clientbased variant, additional menus and toolbar buttons are added to the client. They are freely configurable and allow s to be stored manually either together with or separately from any attachments. ARTS also offers a combined variant with the advantages of both server- and client-based archiving and management. s can then be assigned to several dossiers from different areas (e.g. customer and project dossiers), without creating any redundancies within the system. Business Management Coping with each day s incoming mail is a time-consuming and labour-intensive task. The ARTS DOCUMENTFLOW option offers you a cost-effective solution with workflow and mailbox functions for automating your work processes. Centrally scanned documents are forwarded electronically from the in-box directly to the relevant staff members or groups. Forwarding, resubmission, etc., are workflow functions which characterise ARTS in this area, too. The ARTS DOCUMENTFLOW option supports business transaction management. It is used to create business transactions, assign documents to a given transaction, close transactions once completed, and carry out other transaction-related operations. With the business monitoring feature it is possible to compile extensive statistics at any time on the state of progress, processing times, capacity utilisation rates, etc., providing you with yet another valuable management tool. Capturing, Classification One of the basic tasks to be performed by any ECM solution is to transfer, store and archive incoming paper documents or existing physical document stocks in electronic form and do so fully and efficiently. ARTS CAPTURE is a powerful tool designed specifically for this purpose. A clearly structured classification procedure, which references incoming documents quickly and efficiently, is used to capture, index, distribute and store even large volumes of documents in an instant. Known or externally specified values can be automatically incorporated and do not have to be re-entered by hand each time. This not only reduces the workload but also helps lower costs. ARTS is also often run with integrated external capture and classification solutions.

7 Integration, ARTS Middleware With ARTS Middleware you can exchange information and data between different business applications. Business critical systems are closely interlinked via a multitude of configurable interfaces and ARTS s own development environment. It means that Enterprise Application Integration strategies (EAI) can be effortlessly implemented. And with its ARTS SAP adaptor ARTS provides a fully implemented, SAP-certified connection to SAP. The ARTS SAP-DIRECT-ACCESS option is an add-on feature that offers unique flexibility in the integration of SAP systems with other business-relevant information. ARTS iexplorer http ARTS iportal server (J2EE) ARTS Java API ARTS Middleware ARTS EXPLORER / ARTS CAPTURE ARTS.NET API Scalability, Security But how useful is a huge scope of functions if the solution provided is not able to implement further expansion stages simply or to map out new requirements in accordance with your specifications? ARTS implements a distributed computing model with automated load balancing and clustering. This principle makes for optimum scalability by distributing the computing load and offering unparalleled failsafe operating conditions. It means that several thousand users can work with the system simultaneously without problem. ARTS is specifically designed to process large volumes of data. And, as a rule, document access is on a sub-second scale. ARTS places minimum requirements on the underlying physical storage system. The ARTS storage model provides a storage architecture spread over several sites, thereby offering maximum data integrity and a performance optimised to each situation. The distribution across several sites is rule-based, can be deferred and/or executed in accordance with the version or status of a document ( in progress / archived, etc.). So from simple local data mirroring to decentralised, cross-site, distributed configuration, the ARTS Storage Layer knows no limits. ARTS APL script ARTS LOADER option ARTS CONTENT server Adaptor XML ARTS VERSIONING option SQL Storage ARTS DOCUMENTFLOW option ARTS SAP adaptor Management ARTS LDAP adaptor ARTS abstracts the underlying systems such as the database, storage system, etc., which means that all configurations and their adaptations are carried out exclusively in ARTS. And with its full transaction integrity, ARTS guarantees absolute consistency. Operations such as creating, editing, storing, deleting indexes and/or documents on the underlying systems are carried out in the context of a transaction. Data loss is thus excluded, even if any of the subsystems should fail.

8 ARTS is the latest generation of Enterprise Content Management systems. Its architecture is based on innovative revolutionary concepts, which is why it can offer extremely flexible solutions that are astonishingly simple to operate. And as ARTS is a parameterised standard software, it does so in the shortest possible time. ARTS was devised to handle even the most complex requirements simply. All documents and data accruing as part of a business process are managed and structured by ARTS from creation through processing to storage. ARTS boasts such a simple integration capability that the systems implemented as a result can be adapted at any time to changes in the business environment. U P T I M E products UPTIME services AG Brauerstrasse 4 CH-8004 Zürich T F info@uptime.ch