HUMAN RESOURCE DEVELOPMENT CENTER YOUR SOURCE FOR HR TRAINING

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DEVELOPMENT CENTER ( YOUR SOURCE FOR HR TRAINING 2015 1 Town Square Blvd, Suite 100 Asheville, NC 28803-5013 828.667.3311 800.621.2685 www.wciinc.org

DEVELOPMENT CENTER Very few individuals have formal training in human resources before assuming a human resource position. Most are put in an HR role because of their experience in the organization and their people skills. It is vital for HR professionals to have formal training to learn as much as they can about the legal and best practices associated with your organization s HR processes and systems. Because the world of employment is constantly changing, HR professionals must continue to develop their knowledge, networking and skill sets to truly become a stategic partner within the organization. And as with any professional, the goal is to become certified in your profession as a symbol of excellence. Call us today to discuss a development plan that best meets your needs. Human Resource ACADEMY...3 One and a half-hour sessions conducted throughout the year to assist HR professionals in staying current on regulatory compliance and best practices. Human Resource Management and Administration PROGRAM...4 Provide HR Assistants and employees new to HR Management with tangible skills and knowledge for their daily responsibilities. Human Resource LEADERSHIP PROGRAM...5 To enhance participating HR professionals skills to provide significant contributions to the success of their organizations. General and strategic credit hours are available upon completion. Human Resource GUIDED CERTIFICATION PREPARATION PROGRAM...6 Participating in an organized and structured, guided study program gives you your best chance at being successful on your HR certification exam. HR FORUM AND COMPENSATION & BENEFITS SUMMIT...7 Two of our most popular events. These day-long annual events focus on crucial human resource issues, and protect your organization from potential litigation and risk, as well as compensation and benefit programs that can help your organization s success. OTHER Human Resource SERVICES...8 Other services offered by WCI s Human Resource Department. Look for these logos: COURSE IS APPROVED FOR RECERTIFICATION CREDITS THROUGH THE HRCI ONLINE CLASSES AVAILABLE 1 Town Square Blvd, Suite 100 Asheville, NC 28803-5013 800.621.2685

ACADEMY LENGTH: Four 1.5-hour Sessions PURPOSE: 2015 TOPICS COVERED: Because finding time for training can be difficult, this four course program is in short one and a half-hour sessions. The Human Resource Academy Program is designed to help participants keep current with the ever changing HR role. This program provides an opportunity for new professionals to learn best practices, seasoned professionals to keep up-to-date, and those with PHR/SPHR to earn credits toward re-certification. MARCH: Critical Role of Assessments in Taking Employee Performance to the Next Level 3/4: Asheville - 3/4: Hickory - 3/5: Gastonia - 3/5: Webcast JUNE: The Bottom Line - OSHA and the Cost of Non-Compliance 6/2: Gastonia - 6/3: Asheville - 6/4: Hickory - 6/10: Webcast SEPTEMBER: Employee Engagement 9/2: Gastonia - 9/3: Asheville - 9/8: Hickory - 9/9: Webcast DECEMBER: Fundamentals of Strategic Planning 12/1: Gastonia - 12/2: Asheville - 12/3: Hickory - 12/9: Webcast PRE-APPROVED FOR RECERTIFICATION CREDITS THROUGH THE HRCI www.wciinc.org

MANAGEMENT & ADMINISTRATION LENGTH: Three 1/2-Day Sessions (sessions held from 9:00am - 12:00pm SCHEDULE: Asheville: Tuesdays - August 4, 11, & 18 Hickory: Thursdays - September 10, 17, & 24 PURPOSE: The Human Resource Management and Administration program is designed to equip HR Assistants and individuals new to HR Management with tangible skills to develop their career. By building an understanding of the diverse responsibilities that Human Resource professionals encounter on a daily basis, and sharing extensive resources to answer questions, newcomers to the field leave with an extensive network of resources and peers to manage daily challenges and complicated procedures. TOPICS COVERED: Defining HR s Role in Your Organization Effective Communication and Listening Fair Labor Standards Act (FLSA NC Wage and Hour Law Equal Employment Laws Family and Medical Leave Act (FMLA Immigration/I-9 Process Americans with Disabilities Act (ADA/ADAAA Misc. NC State Laws WARN Act Behavioral Theories/Personnel Policies Employment Practices Due Process/Documentation Participants receive a North Carolina Employer s Desk Manual PRE-APPROVED FOR 8.5 RECERTIFICATION CREDITS THROUGH THE HRCI. 1 Town Square Blvd, Suite 100 Asheville, NC 28803-5013 800.621.2685

LEADERSHIP PROGRAM LENGTH: PURPOSE: Four, Three-Day independent sessions (sessions held from 9:00am - 12:00pm The Human Resource Leadership Program is designed to enhance participating HR professional skills to provide significant contributions to the success of their organizations. The program teaches participants to: Manage current HR challenges by providing in-depth information about state and federal employment laws and regulations. Define the role of HR, emphasizing methods and programs that contribute to positive employee attitude and bottom-line results. Develop employees and harness the creative and productive potential in each employee. Promote management styles that enable HR professionals to become a tool for positive change. SESSION 1: PROCESSES Asheville: January 6, 13, & 20, 2015 Hickory: January 8, 15, & 22, 2015 pre-approved for 8.5 general hrci recertification credits SESSION 2: STRATEGIC RESULTS Asheville: February 3, 10, & 17, 2015 Hickory: February 5, 12, & 19, 2015 pre-approved for 8.5 strategic hrci recertification credits SESSION 3: LEGAL COMPLIANCE Asheville: October 6, 13, & 20, 2015 Hickory: October 8, 15, & 22, 2015 pre-approved for 8.5 general hrci recertification credits Communications, Employment Practices, Managing Consistently, Terminations, Personnel Files/Recordkeeping, Compensation Development and Administration, Effective Performance Management, Managing Consistently Evolution of the HR Role in the Organization, Paradigms in HR, Strategic Planning, Critical Management Skills, Measuring Strategic Outcomes OSHA, FLSA, NC Workers Comp Law, NC Wage & Hour Law, NC Employment Security Act, NLRB, Employment-at-Will, ADA,. Misc NC State Laws, WARN Act, USERRA, Benefit Laws SESSION 4: ORGANIZATIONAL ALIGNMENT Asheville: November 3, 10, & 17, 2015 Hickory: November 5, 12, & 19, 2015 pre-approved for 8.5 strategic hrci recertification credits Stategic Thinking, Ethics, Legislative Environment and HR, Policy Formulation EACH SESSION STANDS ALONE pre-approved for general and strategic hrci recertification credits www.wciinc.org

HR CERTIFICATION GUIDED STUDY LENGTH: Six (6 two-hour sessions or on-line classes SCHEDULE: Contact WCI for schedule (www.wciinc.org or 800.621.2685 PURPOSE: This program is designed to guide participants to take the PHR/SPHR national certification exam. Participants gain valuable training and preparation for the national exam. It is also an excellent professional development tool for those looking to enhance or refresh their human resource skills. OBJECTIVE: Partnering with WCI offers you an excellent way to study for the exam. In addition to the training materials, which are included in the cost of the program, participants learn from WCI s experienced SPHR certified instructors. The success rate for those who have participated in the WCI prep program is over 80%, compared to the national average which is around 60%. Plus, our program is guaranteed. If for whatever reason a participant fails to successfully pass the exam after attending this program, they can repeat the course for only the cost of the materials. Training materials for the exam are included in the cost of the program. 1 Town Square Blvd, Suite 100 Asheville, NC 28803-5013 800.621.2685

MAY 20, 2015 The HR Forum is for HR professionals and other key members of the organization s leadership team. It will expand your knowledge of crucial human resource issues and protect your organization from potential litigation and risk. Attorneys from the Ogletree Deakins Law Firm will cover many of the most pressing human resource and employment law issues facing business today. What some others have had to say about the Forum: This Forum always addresses current topics of concern for HR with up-to-date information. Susanne Swinnie, ZF Lemforder Nice coverage and good topics covered. Time well spent! Very knowledgeable group of professionals covering modern day topics and eagerly willing to answer our questions. Nice job by WCI staff! Personal touch is nice. Like idea of having schedule on back of name badge. - Mia Snipes, Martin Starnes & Associates, CPAs, P.A. Great Forum! Wonderful information!! Thanks for all the hard work each of you did to make this so informative! A great success!! -Denise Frye. Independent HR Professional BOTH PROGRAMS ARE PRE-APPROVED FOR RECERTIFICATION CREDITS THROUGH THE HRCI. AUGUST 26, 2015 The 2015 Compensation & Benefits Summit is a day to gain knowledge from attorneys from McGuire, Wood, & Bissette as well as other speakers on compensation and benefit programs that can help your organization increase effectiveness. What some others have had to say about the Summit: Great panel -- another great summit! Great speakers and very informative. Food was great! All of the speakers did an excellent job talking to us in a way we can understand. As always, enjoyable and informative. www.wciinc.org

OTHER HR SERVICES AND CLASSES OFFERED HR Forum - (May 20, 2015 Spend the day with members of one of America s best and largest law firms for an intensive update on employment laws, court cases, government activities, and pending legislation. COMPENSATION AND BENEFITS SUMMIT - (AUGUST 26, 2015 A strategic look at various aspects of benefits and compensation, designed to save your organization money and to help plan for the future. Human Resource Projects Experienced WCI HR Professionals help your organization complete HR related projects that make your organization more effective and efficient. Contract HR Services WCI will place an experienced HR professional in your HR Department to help with short term needs and emergencies. Affirmative Action Services If you are a government contractor or subcontractor, WCI will provide a cost effective means for completion of your Affirmative Action Plans and other required processes. Assessment Tools WCI is proud to offer Profiles International s Assessment Tools at affordable prices, designed to help you choose the right person(s for your open position(s. Recruiting WCI offers a cost effective alternative to filling your recruiting needs. We are capable of doing company wide searches. CUSTOM TRAINING WCI is capable of customizing many of our offerings and can hold the training on-site at your facility. Revised: December 2014 Ellen Steele Director - HR Consulting Services 828.210.1205 esteele@wciinc.org Wendy Ratcliff HR Associate 828.667.3311 wratcliff@wciinc.org