Documentation. HiPath 500, HiPath 3000, HiPath 5000 OpenStage 30 T. User Guide. Communication for the open minded

Documentation HiPath 500, HiPath 3000, HiPath 5000 OpenStage 30 T User Guide Communication f the open minded Siemens Enterprise Communications www.siemens-enterprise.com

Imptant infmation Imptant infmation Q F safety reasons, the telephone should only be supplied with power as follows (when an OpenStage Key Module 15 is connected): using the iginal power supply unit. Part number: L30250-F600-C14x (x: 1=EU, 2=UK, 3=US). Never open the telephone a key module. Should you encounter any problems, contact the responsible service personnel. Use only iginal Siemens accessies. The use of other accessies may be hazardous and will render the warranty, extended manufacturer s liability and the CE marking invalid. Trademarks The device confms to the EU directive 1999/5/EC as attested by the CE marking. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities appointed by the government the local authities. Proper disposal and separate collection of your old appliance will help prevent potential damage to the environment and human health. It is a prerequisite f reuse and recycling of used electrical and electronic equipment. F me detailed infmation about disposal of your old appliance, please contact your city office, waste disposal service, the shop where you purchased the product your sales representative. The statements quoted above are only fully valid f equipment which is installed and sold in the countries of the European Union and is covered by the directive 2002/96/EC. Countries outside the European Union may impose other regulations regarding the disposal of electrical and electronic equipment. 2

Imptant infmation Location of the telephone The telephone should be operated in a controlled environment with an ambient temperature between 5 C and 40 C. To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm. Do not install the telephone in a room where large quantities of dust accumulate; this can considerably reduce the service life of the telephone. Do not expose the telephone to direct sunlight any other source of heat, as this is liable to damage the electronic components and the plastic casing. Do not operate the telephone in damp environments, such as bathrooms. Product suppt on the internet Infmation and suppt f our products can be found on the Internet at: http://www.siemens-enterprise.com/. Technical notes, current infmation about firmware updates, frequently asked questions and lots me can be found on the Internet at: http://wiki.siemens-enterprise.com/. 3

Contents Contents Imptant infmation..........................2 Trademarks............................................... 2 Location of the telephone.................................... 3 Product suppt on the internet............................... 3 General infmation...........................10 About this manual......................................... 10 Service.................................................. 10 Intended use............................................. 11 Telephone type........................................... 11 Speakerphone quality and display legibility...................... 11 Single-line telephone/multi-line telephone....................... 12 Team functions........................................ 12 Getting to know your OpenStage phone.........13 The user interface of your OpenStage 30 T..................... 13 OpenStage Key Module 15.................................. 14 Keys.................................................... 15 Function keys.......................................... 15 Audio keys............................................ 15 Navigation keys........................................ 16 Programmable function keys.............................. 17 Keypad............................................... 18 Display.................................................. 19 Idle mode............................................. 19 Mailbox................................................. 20 Messages............................................ 20 Voicemail............................................. 20 Call log.................................................. 21 Program/Service menu..................................... 22 4

Contents Basic functions.............................. 23 Answering a call.......................................... 23 Answering a call via the handset........................... 23 Answering a call via the loudspeaker (speakerphone mode)...... 24 Accepting a call via the headset............................ 24 Switching to speakerphone mode............................. 25 Switching to the handset.................................... 25 Open listening in a room during a call.......................... 26 Turning the microphone on and off............................ 26 Ending a call.............................................. 26 Making calls.............................................. 27 Off-hook dialing........................................ 27 On-hook dialing........................................ 27 Dialing with the headset connected........................ 28 Dialing with DDS keys................................... 28 Redialing a number........................................ 29 End call................................................. 29 Reject calls.............................................. 30 Turning the microphone on and off............................ 30 Calling a second party (consultation)........................... 31 Switching to the held party (alternating)..................... 31 Transferring a call....................................... 32 Call fwarding............................................ 33 Using variable call fwarding............................. 33 Using call fwarding no reply (CFNR)....................... 34 Call fwarding in the carrier netwk and fwarding multiple subscriber numbers (MSN) (not f U.S.)..... 35 Using callback............................................ 36 Sting a callback....................................... 36 Accepting a callback..................................... 36 Viewing and deleting a sted callback...................... 37 5

Contents Enhanced phone functions.....................38 Answering calls........................................... 38 Accepting a specific call f your colleague................... 38 Using the speakerphone................................. 39 Answering calls from the entrance telephone and opening the do.................................... 40 Making calls.............................................. 42 En-bloc sending/crecting numbers........................ 42 Using the caller list..................................... 43 Dialing a number from the internal directy.................. 44 Using the LDAP directy (not f HiPath 500)................ 45 Making calls using system speed-dial numbers............... 47 Dialing with speed-dial keys.............................. 47 Talking to your colleague with a speaker call.................. 48 Talking to your colleague with discreet calling (not f HiPath 500) 49 Automatic connection setup (hotline)....................... 49 Reserving a trunk....................................... 49 Assigning a station number (not f U.S.).................... 50 Associated dialing/dialing aid.............................. 50 During a call.............................................. 51 Using call waiting (second call)............................ 51 Preventing and allowing call waiting (automatic camp-on)....... 52 Turning the call waiting tone on and off...................... 52 Saving a number....................................... 52 Parking a call.......................................... 53 Holding external calls.................................... 54 Conducting a conference................................. 55 Activating tone dialing/dtmf suffix-dialing................... 57 Recding a call........................................ 58 Transferring a call after a speaker call announcement in a group.. 59 Send trunk flash (not f HiPath 500)........................ 60 If you cannot reach a destination.............................. 61 Call waiting (camp-on)................................... 61 Busy override joining a call in progress..................... 61 Using night answer........................................ 62 Programming the function keys................63 Configuring function keys................................... 63 Overview of functions................................... 64 Programming a procedure key............................... 66 Configuring repdial keys.................................... 67 Deleting function key programming........................... 68 6

Contents Displaying and assigning call charges.......... 69 Displaying call charges (not f U.S.)........................... 69 Displaying call charges f another telephone (not f U.S.)......... 70 Dialing with call charge assignment........................... 71 Privacy/security.............................. 72 Turning ringer cutoff on and off............................... 72 Activating/deactivating "Do not disturb"......................... 72 Caller ID suppression....................................... 73 Silent Moniting/Secret busy override (not f HiPath 500)......... 73 Moniting a room......................................... 74 Trace call: identifying anonymous callers (not f U.S.)............. 74 Locking the telephone to prevent unauthized use............... 75 Locking another telephone to prevent unauthized use........... 76 Saving your PIN........................................... 76 Me functions/services...................... 77 Appointments function..................................... 77 Saving appointments.................................... 77 Using timed reminders.................................. 78 Sending a message........................................ 79 Creating and sending a message........................... 79 Viewing and editing incoming messages..................... 80 Leaving an advisy message................................ 81 Deleting advisy messages.............................. 81 Displaying the number of waiting calls/overload display............ 82 Using another telephone like your own f a call.................. 82 Fax details and message on answering machine................. 83 Changing a number (after exchanging/moving/relocating a phone).... 84 Resetting services and functions (system-wide cancellation f a telephone)...................... 85 Activating functions f another telephone...................... 86 Using system functions from outside DISA (direct inward system access)........................... 87 Using functions in ISDN via code dialing (keypad dialing)........... 88 Controlling connected computers/programs/telephone data service.. 89 Communicating with PC applications over a CSTA interface........ 90 Controlling relays (only f HiPath 3000)........................ 91 Senss (HiPath 33x0/35x0 only).............................. 91 Paging persons (not f U.S., not f HiPath 500)................. 92 7

Contents Making calls in the team/executive/ secretary configuration.......................93 Lines................................................... 93 Line utilization......................................... 93 Line seizure........................................... 94 Trunk keys............................................... 94 Answering calls with the trunk keys........................ 95 Dialing with trunk keys................................... 95 Placing a call on hold on a trunk key and retrieving the held call... 95 Making calls on multiple lines alternately.................... 96 MULAP conference release............................... 96 Direct station selection key.................................. 97 Using DSS keys to answer calls........................... 97 Calling a team member directly............................ 97 Transferring a call in progress............................. 98 Accepting a call f another team member................... 98 Fwarding calls on trunks.................................. 99 Transferring calls directly to the executive phone................ 101 Using team functions.........................102 Activating/deactivating a group call........................... 102 Accepting a call f another member of your team............... 104 Ringing group........................................... 104 Unifm Call Distribution (UCD).............................. 105 Special functions in the LAN (not f HiPath 500)...........................107 Leaving hunt group/group call............................... 107 Setting up "follow me" call fwarding......................... 108 Using night answer....................................... 109 Ringing group........................................... 110 Controlling relays (only f HiPath 3000)....................... 111 Opening do............................................ 112 8

Contents Individual phone configuration............... 113 Setting contrast.......................................... 113 Adjusting audio settings................................... 113 Adjusting the receiving volume during a call................. 113 Adjusting the ring volume............................... 113 Adjust ring tone....................................... 113 Adjusting the attention ring volume........................ 114 Adjusting the speakerphone to the room acoustics........... 114 Language f system functions........................... 114 Testing the phone........................... 115 Testing functionality...................................... 115 Checking the key assignment............................... 115 Differing display view in a HiPath 4000 environment (not f HiPath 500).......................... 116 Fixing problems............................. 117 Responding to err messages.............................. 117 Contact partner in the case of problems....................... 117 Troubleshooting.......................................... 118 Caring f your telephone.................................. 118 Labeling keys............................................ 119 Index...................................... 120 HiPath 3000 Service Menu.................... 125 9

General infmation General infmation About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The respective features must therefe be individually defined in the terms of the contract. If a particular function on your phone is not available to you, this may be due to one of the following reasons: The function is not configured f you your telephone. Please contact your system suppt representative. Your communications platfm does not feature this function. Please contact your Siemens sales partner f infmation on how to upgrade. This user guide is intended to help you familiarize yourself with OpenStage and all of its functions. It contains imptant infmation on the safe and proper operation of your OpenStage phone. These instructions should be strictly complied with to avoid operating errs and ensure optimum use of your multifunctional telephone in the netwk. These instructions should be read and followed by every person installing, operating programming an OpenStage phone. This user guide is designed to be simple and easy to understand, providing clear step-by-step instructions f operating your OpenStage phone. Administrative tasks are dealt with in a separate manual. The Quick Reference Guide contains quick and reliable explanations of frequently used functions. Service F your own protection, please read the section dealing with safety in detail. Follow the safety instructions carefully in der to avoid endangering yourself other persons and to prevent damage to the unit. The Siemens service department can only help you if you experience problems defects with the phone. Should you have any questions regarding operation, your specialist retailer netwk administrat will gladly help you. F queries regarding connection of the telephone, please contact your netwk provider. If you experience problems defects with the phone, please dial the service number f your country. 10

General infmation Intended use The OpenStage phone was developed as a device f speech transmission and should be placed on the desk mounted on the wall. Any other use is regarded as unauthized. Telephone type The identification details (exact product designation and serial number) of your telephone can be found on the nameplate on the underside of the base unit. Specific details concerning your communications platfm can be obtained from your service technician. Please have this infmation ready when you contact our service department regarding faults problems with the product. Speakerphone quality and display legibility To ensure good speakerphone quality, the area in front of the microphone (front right) should be kept clear. The optimum speakerphone distance is 50 cm. Proceed as follows to optimize display legibility: Turn the phone to tilt the display to ensure you have a frontal view of the display while eliminating light reflexes. Adjust the contrast as required page 113. 11

General infmation Single-line telephone/multi-line telephone Your OpenStage 30 T is a "multi-line telephone". This means that your service personnel can configure multiple lines on your phone, which is not the case with single-line phones. Each line is assigned an individual phone number which you can use to make and receive calls. The programmable sens keys function as line keys on multi-line phones page 94. When using a multi-line phone to make and receive calls, certain particulars must be taken into account page 95 ff. The executive-secretary configuration is a special case. This is a multi-line telephone with special features (e.g., "Ring Transfer" and "Accept call"), configured especially f executive/secretary use page 93 ff. Team functions To increase the efficiency of telephony, your service personnel can configure various Team functions such as pickup groups, hunt groups, and call distribution groups. 12

Getting to know your OpenStage phone Getting to know your OpenStage phone The following sections describe the most frequently used operating elements and the displays on your OpenStage phone. The user interface of your OpenStage 30 T 1 2 5 6 3 4 7 9 8 1 You can make and receive calls as nmal using the handset. 2 The display permits intuitive operation of the phone page 19. 3 Audio keys are also available, allowing you to optimally configure the audio features on your telephone page 15. 4 Use this function key to open the service menu mailbox page 15. 5 These keys are used f frequently used functions such as disconnecting, redialing and fwarding page 15. 6 The headset key is used e.g. to answer calls. The microphone key is used as Mute. 7 The keypad is provided f input of phone numbers/codes. 8 You operate the telephone with the navigation keys page 16. 9 You can customize your telephone by assigning phone numbers and functions to the function keys page 63. 13

Getting to know your OpenStage phone Properties of your OpenStage 30 T Display type LCD, 24 x 2 characters Full-duplex speakerphone function ; Wall mounting ; OpenStage Key Module 15 The OpenStage Key Module 15 is a key module attached to the side of the phone that provides an additional 18 illuminated, programmable sens keys. Like keys on the phone, these keys can be programmed and used accding to your needs page 17. You can only attach one OpenStage Key Module 15 to your OpenStage 30 T. 14

Getting to know your OpenStage phone Keys Function keys Key Function when key is pressed s End call (disconnect) page 26., Redial page 29 r Button f fixed call fwarding (with red LED key) page 33. O Open mailbox (with red LED key) page 20. N Open Program/Service menu (with red LED key) page 22. Audio keys Key Function when key is pressed o Making calls using the headset page 24 p Activate/deactivate microphone (also f speakerphone mode) page 26. - Set volume lower and contrast brighter page 113. n Turn loudspeaker on/off (with red LED key) page 26. + Set volume louder and contrast darker page 113. 15

Getting to know your OpenStage phone Navigation keys These are used to manage most of your phone s functions and display. Key Function when key is pressed < Open the idle menu page 19 browse back in the menu. = Perfm action. : Open the idle menu page 19 browse fward in the menu. 16

Getting to know your OpenStage phone Programmable function keys Your OpenStage 30 T has eight illuminated keys to which you can assign functions numbers. Increase the number of programmable function keys by connecting a key module page 14. Peter Fox Destinations? Depending on how they are programmed, you can use the keys as: Function key page 63 Repdial/Direct station selection key page 67 Each key can be programmed with one function. The configuration of direct station selection keys must be activated by your service personnel. Direct station selection keys can be assigned an internal number from the HiPath 4000 netwk. Press the key briefly to activate the programmed function dial the sted number. Your OpenStage is delivered with label strips. Write functions names in the white fields on the label strips. The status of a function is shown by the LED on the cresponding function key. Meaning of LED displays on function keys and DSS keys LED Meaning of function key Meaning of DSS key S Off The function is deactivated. The line is free. T Flashing 1 Indicates the function status. The line is busy. R On The function is activated. There is a call on the line. [1] In this manual, flashing keys are identified by this icon, regardless of the flashing interval. The flashing interval represents different statuses, which are described in detail in the cresponding sections of the manual. The programmable keys on multi-line phones function as trunk keys page 94. 17

Getting to know your OpenStage phone Keypad In cases where text input is possible, you can use the keypad to input text, punctuation and special characters in addition to the digits 0 to 9 and the hash and asterisk symbols. To do this, press the numerical keys repeatedly. Example: To enter the letter "h", press the number 4 key on the keypad twice. To enter a digit in an alphanumerical input field, hold down the relevant key. Alphabetic labeling of dial keys is also useful when entering vanity numbers (letters associated with the phone number s digits as indicated on the telephone spell a name, e.g. 0700 - PATTERN = 0700-7288376). 18

Getting to know your OpenStage phone Display Your OpenStage 30 T comes with a black-and-white LCD display. Adjust the contrast to suit your needs page 113. Idle mode If there are no calls are being made settings are not being adjusted, your phone is in idle mode. Example: Time 10:29 SU 05.. 08.07 : 220870 f Date Open the idle menu Own phone number Idle menu Press the : navigation key in the idle mode page 16, the idle menu then appears. You can call up various functions here. Entries may vary. The idle menu includes selected functions from the Program/Service menu page 22. The idle menu may contain the following entries: Caller list Fwarding on Lock phone DND on [1] Advisy msg. on Ringer cutoff on Send message View sent message [2] View callbacks [3] Directy HF answerback on Suppress call ID Waiting tone off DISA intern [1] Must be activated by service personnel. [2] Only appears when there are messages that the recipient has not yet viewed [3] Only appears if callback requests are saved 19

Getting to know your OpenStage phone Mailbox Depending on the type and configuration of your communications platfm (contact the relevant service personnel), messages from services, such as HiPath Xpressions are displayed in this application in addition to messages received. Messages You can send sht text messages to individual internal stations groups. In idle mode ( page 19) the following signals alert you to the presence of new messages: O key LED lights up Displays "Messages received". Press the mailbox key O. Example: Caller ID Msg. from: Coco, Chanel Message sent? f Function menu Display message F a description of how to edit the entries page 80. Voicemail If your telephone is connected to a voicemail system (such as Entry Voice Mail), the Mailbox key will also light up to alert you to any messages that have arrived. An appropriate message also appears on the display (f instance, in Entry Voice Mail: "<x> new messages"). To play back your voicemail, follow the instructions on the display. 20

Getting to know your OpenStage phone Call log If you are unable to accept an external internal call, the call attempt is sted in the caller list. Answered calls can also be saved (contact your service personnel). Your telephone stes up to ten calls in chronological der. Each call is assigned a time stamp. The most recent entry not yet answered in the list is displayed first. Multiple calls from the same caller do not automatically generate new entries in the caller list. Instead, only the most recent time stamp f this caller is updated and its number incremented. The caller list is automatically displayed page 19 in the idle menu page 43. Callers with suppressed numbers cannot be saved in the call log. Infmation is displayed regarding the caller and the time at which the call was placed. Example: Caller ID 10168 PETER Busy 21.02. 16:25 f Function menu Time Date Telephone status during a call attempt F a description of how to edit the call logs page 43. 21

Getting to know your OpenStage phone Program/Service menu Use the N menu key to reach the Program/Service menu f your communication system. The menu key LED remains red as long as you are in this menu. Example: Program/Service: *7= Use speed dialing? l Menu title Further entries are available Menu option The menu structure comprises several levels. The first line in this structure shows the menu currently selected while the second line shows an option from this menu. 22

Basic functions Basic functions Please read the introducty chapter "Getting to know your OpenStage phone" page 13 carefully befe perfming any of the steps described here on your phone. Answering a call Special default ring signaling is set f your telephone: When you receive an internal call, your telephone rings once every four seconds (single-tone sequence). When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence). When you receive a call from the entrance telephone, your telephone rings three times in rapid succession every four seconds (triple-tone sequence). If a call is waiting, you hear a sht tone (beep) every six seconds. Your service personnel can adjust the ring cadence f external and internal calls f you. In other wds, different ring cadences can be set f different internal callers. The number the name of the caller appears on the display. Answering a call via the handset ^ if nec. + - The phone rings. The caller is displayed. Lift the handset. Set the call volume. 23

Basic functions Answering a call via the loudspeaker (speakerphone mode) n if nec. + - Suggestions f using speakerphone mode: Tell the other party that you are using speakerphone mode. The speakerphone wks bests at a low receiving volume. The ideal distance between the user and the telephone set in speakerphone mode is about 50 cm (approx. 20 inches). The phone rings. The caller appears on the screen. Press the key shown. The LED lights up. Raise lower the volume. Keep pressing the key until the desired volume is set. Ending a call n Press the key shown. The LED goes out. Accepting a call via the headset Prerequisite: A headset is connected. o if nec. + - The phone rings. The o key flashes. Press the key shown. Set the call volume. The headset pt on the phone is preset f a cded device and is automatically switched when you use a cdless headset. You must however use the "call answer" function of the headset at least once so that the telephone can make the cresponding setting. 24

Basic functions Switching to speakerphone mode People present in the room can participate in your call. Prerequisite: You are conducting a call via the handset. n\ Hold down the key and replace the handset. Then release the key and proceed with your call. if nec. + - Set the call volume. U.S. mode n If your communication system is set to US mode (contact your service personnel), you do not have to hold down the speaker key when replacing the handset when switching to speakerphone mode. Press the key shown. ] Replace the handset. Proceed with your call. if nec. + - Set the call volume. Switching to the handset ^ n Prerequisite: You are conducting a call in speakerphone mode. Lift the handset. The key shown goes out. 25

Basic functions Open listening in a room during a call People present in the room can silently monit your call. Let the other party know that you have turned on the speaker. Prerequisite: You are conducting a call via the handset. n n Activating Press the key shown. Deactivating Press the lit key. Turning the microphone on and off To prevent the other party from listening in while you consult with someone in your office, you can temparily switch off the handset microphone the handsfree microphone. Prerequisite: You are conducting a call. Deactivating the microphone p Press the key shown. Activating the microphone p Press the lit key. Ending a call s Press the key shown. n Press the lit key. \ Replace the handset. 26

Basic functions Making calls Off-hook dialing ^ j Lift the handset. internal: Enter the station number. External calls: Enter the external code and the station number. The connection is established as soon as your input is complete. On-hook dialing j internal: Enter the station number. External calls: Enter the external code and the station number. The party you are calling answers via loudspeaker. Your system may also be programmed so that you have to press the "internal" key befe you dial an internal number. To call an external party, you have to enter an external code befe dialing the party s telephone number (Prime Line is not active; contact your service personnel). The other party answers with speaker: ^ Lift the handset. On-hook dialing: Speakerphone mode. The called party does not answer is busy: n Press the key shown. The LED goes out. 27

Basic functions Dialing with the headset connected j o Prerequisite: The headset is connected. internal: Enter the station number. External calls: Enter the external code and the station number. The headset key lights up. The connection is established as soon as your input is complete. Dialing with DDS keys S Prerequisite: You have saved a number on a DDS key page 67. Press the key with a saved number. If the number is saved on the second layer, press the shift key first. You can press the DDS key during a call and automatically initiate a callback page 31. ^ n Lift the handset. Press the key shown. 28

Basic functions Redialing a number The last ten external telephone numbers dialed are sted automatically. If this feature is configured (contact your service personnel), account codes entered are also saved page 71. You can redial them simply by pressing a key. Displaying and dialing saved station numbers Next? Call?, Press the "Redial" key to dial the last number dialed. Press the key twice to dial the next to the last number dialed. Press the key three times to dial the third-to-the-last number dialed. Keep confirming until the phone number you want appears. End call n Press the lit key. \ Replace the handset. 29

Basic functions Reject calls You can reject calls which you do not wish to take. The call is then signaled at another definable telephone (contact your service personnel). s Press the "Disconnect" key. If a call cannot be rejected, your telephone will continue to ring. The message "Currently not possible" is displayed (e.g. in the case of recalls). Turning the microphone on and off p p To prevent the other party from listening in while you consult with someone in your office, you can temparily switch off the handset microphone the handsfree microphone. You can also switch on the handsfree microphone to answer an announcement via the telephone speaker (speaker call, page 48). Prerequisite: A connection is set up, the microphone is activated. Press the "microphone" key. The microphone is deactivated. Press the illuminated "microphone" key. The microphone is activated. 30

Basic functions Consultation? Calling a second party (consultation) You can call a second party while a call is in progress. The first party is placed on hold. Confirm. j Call the second party. Return to held call? Quit and return? Toggle/Connect? Conference? Leave conference? Return to the first party: Confirm select and confirm the option shown. Switching to the held party (alternating) Combine the calling parties into a three-party conference Allowing call partners to continue a conference after you exit F me infmation on conferences, see page 55. 31

Basic functions Consultation? j Transferring a call If the person you are speaking to wants to talk to another colleague of yours, you can transfer the call that colleague. Confirm. Enter the number of the party to which you want to transfer the call. [ Announce the call, if necessary. Transfer? \ Replace the handset. Select and confirm the option shown [1]. [1] Differing display view in a HiPath 4000 environment (not f HiPath 500) Seite 116 32

Basic functions Call fwarding Using variable call fwarding You can immediately fward internal external calls to different internal external telephones (destinations). (External destinations require special configuration in the system.) When call fwarding is active, a special dial tone sounds when you lift the handset. If DID DTMF is active (contact your service personnel), you can also fward calls to this destination. Destinations: Fax = 870, DID = 871, Fax-DID = 872. If you are a call fwarding destination, your display will show the number the name of the iginat on the upper line and that of the caller on the lower line. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system netwking via PC netwk) page 108! Fwarding on? r Press the fwarding key. : Open the idle menu page 19. 1=all calls? 2=external calls only? 3=internal calls only? Save? Fwarding off j Confirm select and confirm the option shown select and confirm the option shown. Enter the destination number. Confirm. Deactivating call fwarding 33

Basic functions *495=CFNR on? Save? #495=CFNR off? N j N Using call fwarding no reply (CFNR) Calls that are not answered after three rings (=default, can be adjusted by service personnel) that are received while another call is ongoing can be automatically fwarded to a specified telephone. Press the key shown. Enter the destination number. Enter the internal station number f internal destinations Enter the external code and the external station number f external destinations Confirm. Deactivating call fwarding no reply Press the key shown. Delete? Exit Confirm. Select and confirm to deactivate but not delete the fwarding destination. If CFNR is activated, when you hang up, "CFNR to:" appears briefly on the display:.... 34

Basic functions Trunk FWD on? N Call fwarding in the carrier netwk and fwarding multiple subscriber numbers (MSN) (not f U.S.) If this function has been configured (contact your service personnel), you can fward calls to your assigned multiple subscriber number (MSN) (DID number) directly within the carrier netwk. F example, you can fward your phone line to your home phone after business hours. Press the key shown. 1=immediate? 2=on no answer? 3=on busy? j j Select and confirm the required type of call fwarding select and confirm the option shown. select and confirm the option shown. Enter your DID number. Enter the destination number (without the external code). Save? Trunk FWD off? Confirm. Deactivating call fwarding j Confirm the displayed call fwarding type. Enter your DID number. 35

Basic functions Using callback You can request a callback if the internal station called is busy if nobody answers. This also applies f external calls via ISDN exchanges. This feature saves you from having to make repeated attempts to reach the user. You receive a callback When the other party is no longer busy, When the user who did not answer has conducted another call. When configured (contact your service personnel), all callback requests are automatically deleted over night. Sting a callback Callback? Prerequisite: You have reached a busy line no one answers. Confirm. Accepting a callback Answer? ^ n Prerequisite: A callback was saved. Your telephone rings. "Callback:..." appears on the display. Lift the handset. Press the key shown. The LED lights up. You hear a ring tone. 36

Basic functions Viewing and deleting a sted callback View callbacks? Next callback? : Open the idle menu page 19. Select and confirm the option shown [1]. Select and confirm to display additional entries. Deleting a displayed entry Delete? Confirm. Exit? N n Ending retrieval Press the key shown. The LED goes out. Press the key shown. The LED goes out. [1] Differing display view in a HiPath 4000 environment (not f HiPath 500) Seite 116 37

Enhanced phone functions Enhanced phone functions Answering calls Accepting a specific call f your colleague Me features? N You hear another telephone ring. Press the key shown. *59=Pickup - directed? Next? Accept call? if nec. j Select and confirm the option shown [1]. Select and confirm until the name/number of the required subscriber is displayed. Confirm. If you know the number of the telephone that is ringing, enter it directly. 38 [1] Differing display view in a HiPath 4000 environment (not f HiPath 500) Seite 116

Enhanced phone functions Mute off? ^ Using the speakerphone A colleague addresses you directly over the speaker with a speaker call. You hear a tone befe the announcement. The other party s name station number appears on the screen. You can conduct the call with the handset in speakerphone mode. Lift the handset and answer the call. Press the "OK" key to confirm your selection and answer the call. If handsfree answerback is enabled (see below), you do not need to switch on the microphone - you can answer directly. You can answer immediately in speakerphone mode. If handsfree answerback is disabled (default setting), follow the procedure described above. Placing a speaker call to a colleague page 48. Enabling and disabling handsfree answerback HF answerback on? HF answerback off? : Open the idle menu page 19. select and confirm the option shown. 39

Enhanced phone functions Open do? *61=Open do? ^ ^ j N j j Answering calls from the entrance telephone and opening the do If an entrance telephone has been programmed, you can use your telephone to speak to someone at the entrance telephone and to activate a do opener. If you have the proper authization (contact your service personnel), you can activate the do opener, enabling visits to open the do themselves by entering a 5-digit code (using a DTMF transmitter the keypad installed). Speaking to visits via the entrance telephone Prerequisite: Your telephone rings. Lift the handset within thirty seconds. You are connected to the entrance telephone immediately. Lift the handset after me than thirty seconds. Dial the entrance telephone number. Opening the do from your telephone during a call from the entrance telephone Confirm. Opening the do from your telephone without calling the entrance telephone Press the key shown. Dial the entrance telephone number. Special features must be taken into consideration if your telephone operates with HiPath 5000 (system netwking via PC netwk) page 112! Opening the do with a code (at the do) After ringing the bell, enter the five-digit code (using the keypad a DTMF transmitter). Depending on how the do opener has been programmed, a dobell call signal may may not be fwarded. 40

Enhanced phone functions *89=Do opener on? N j Activating the do opener Press the key shown. Dial the entrance telephone number. 3=change passwd? j Enter the five-digit code. Default code = "00000". Select the displayed function and press the "OK" dialog key to change the code. 1=enable with ring? 2=enable w/o ring? #89=Do opener off? N You can also open the do without a dobell ring. Deactivating the do opener Press the key shown. 41

Enhanced phone functions Making calls En-bloc sending/crecting numbers j If this feature is configured (contact your service personnel), a connection is not attempted immediately when a station number is entered. This means that you can crect the number if necessary. The station number is only dialed at your specific request. internal: Enter the station number. External calls: Enter the external code and the station number. Dial? Delete number? Cancel? ^ j n Dialing entered/displayed numbers Lift the handset. Confirm. Crecting numbers entered A station number can only be crected as it is being entered. Station numbers sted f number redial, f example, cannot be crected. The last digit entered in each case is deleted. Enter the required digit(s). Canceling en-bloc sending Press the key shown. The LED goes out. 42

Enhanced phone functions Using the caller list Detailed infmation, as well as a sample display entry are provided on page 21. Retrieving the caller list Caller list? Next? Prerequisite: Service personnel has set up a caller list f your telephone. : Open the idle menu page 19. Confirm [1]. The latest entry is displayed, see the example on page 21. To view other calls, confirm each subsequent display. Ending retrieval Previous menu? Time/date sent? Call? Delete? N n Press the key shown. The LED goes out. Press the key shown. The LED goes out. Displaying the call time Prerequisite: You have retrieved the caller list and the selected call is displayed page 21. Dialing a station number from the caller list Prerequisite: You have retrieved the caller list and the selected call is displayed. Removing an entry from the caller list Prerequisite: You have retrieved the caller list and the selected call is displayed. Confirm. The caller is automatically deleted from the caller list when a connection is finally set up. [1] Differing display view in a HiPath 4000 environment (not f HiPath 500) Seite 116 43

Enhanced phone functions Dialing a number from the internal directy The internal directy contains all station numbers and system speed-dial numbers assigned to a name. Contact your service personnel to find out if one was configured f your system. Prerequisite: Names have been assigned to the station numbers sted in the system. Directy? 1=internal? ^ n Lift the handset. Press the key shown. The LED lights up. Confirm. if nec. If several directies have been configured (not f HiPath 500): Confirm. The first entry is displayed on the screen. + - Scroll to next previous entry. Scroll Next? Scroll Previous? Delete Character? Delete Line? Call? j if nec. if nec. select and confirm the option shown. select and confirm the option shown. Enter the name you want to find, just the first few letters, using the alphanumeric keypad page 18. Select and confirm each letter to be deleted. The last letter entered is deleted. If all letters are deleted, the first entry in the directy will be displayed again. All entered letters are deleted, and the first entry in the internal directy is displayed again. The entry you wish to dial appears on the screen 44

Enhanced phone functions Directy 2=LDAP? ^ n if nec. Using the LDAP directy (not f HiPath 500) If configured (ask your service personnel), you can search f directy data in the LDAP database and dial the number of any subscriber you find there. Prerequisite: The LDAP search feature has been configured in the system. Lift the handset. Press the key shown. The LED lights up. Confirm. If several directies have been configured: Delete Character? Search? j if nec. if nec. Enter the name you wish to search f using the keypad (max. 16 characters) page 18. You can enter an incomplete name, e.g. "mei" f "Meier". If configured (ask your service personnel), you can also search f surname and first name. To separate surname and first name by a space, enter "0". You can enter incomplete names, e.g. "mei p" f "Meier Peter". Select and confirm each letter to be deleted. The last letter entered is deleted. In large databases, the results of the search may be incomplete if too few characters are entered page 46. Confirm. The name is searched f. This may take a few seconds. 45

Enhanced phone functions The result is displayed Call? If only one name is found, it is displayed. Confirm. If several names are found (max. 50), the first name is displayed. + - Scroll to next previous entry, Scroll Next? Scroll Previous? Call? Modify search? Show matches? Modify search? confirm, select and confirm the option shown. If no name is found If your search does not yield any name cresponding to your query, you can extend the range of the search, e.g. by deleting characters. F further procedure, see above. If too many names are found If me than the maximum of 50 names are found cresponding to your query, only an incomplete list of results can be displayed. You can view these results, select any of the names, change the search string (e.g. narrow the search by entering me characters). In this case it is advisable to narrow down the search so that all cresponding names can be displayed. Confirm, to view the incomplete list. F further procedure, see above. Narrow the search down. Select and confirm, in der to change the search string. F further procedure, see above. 46

Enhanced phone functions *7=Use speed dialing? N j if nec. j Making calls using system speed-dial numbers Prerequisite: You know the system speed-dial numbers (consult your service personnel). Press the key shown. Select and confirm the option shown [1]. Enter a three-digit speed-dial number. Suffix-dialing If necessary, you can suffix-dial additional digits (f example, the user s extension) at the end of the saved station number. If this feature is configured, a suffix is automatically dialed (f example, "0" f the exchange) if no entries are made within 4 5 seconds. Dialing with speed-dial keys *7=Use speed dialing? N Prerequisite: You have configured speed-dial keys page 47. Press the key shown. Select and confirm the option shown [1]. *92=Change Speed Dial? Change? ) Press the key shown. j Press the required speed-dial key. N Configure a speed-dial key You can program the keys 0 to 9 with ten frequently used phone numbers. Press the key shown. Select and confirm the option shown [1]. Confirm. ) Press the key shown. j Press the required speed-dial key. If the key is already in use, the programmed phone number appears on the screen. [1] Differing display view in a HiPath 4000 environment (not f HiPath 500) Seite 116 47

Enhanced phone functions Change Save Previous? Next? Change? Delete? Exit? j Confirm. First enter the external code and then the external station number. Confirm. If you make a mistake: This deletes all entered digits. Confirm. select and confirm the option shown select and confirm the option shown. Talking to your colleague with a speaker call *80=Speaker call? You can make a loudspeaker announcement through a loudspeaker if connected (ask your service personnel), to an internal user with a system telephone without any action on their part. : Open the idle menu page 19. j Enter the station number. Responding to a speaker call page 48. 48

Enhanced phone functions Talking to your colleague with discreet calling (not f HiPath 500) ^ If this function has been configured (ask your service personnel), you can join an ongoing call conducted by an internal user at a system telephone with display. You can listen in unnoticed and speak to the internal user without being overheard by the other party (discreet calling). Lift the handset. )945 Enter the code. j Enter your internal station number. Your service personnel can protect your telephone against discreet calling. Automatic connection setup (hotline) ^ If this function is configured (contact your service personnel), the system automatically sets up a connection to a preset internal external destination. Lift the handset. Depending on the setting, the connection is either set up immediately only after a preset period of time (hotline after a timeout). Reserve trunk ^ j Reserving a trunk If configured (ask your service personnel), you can reserve an occupied trunk f yourself. When the line is free, you receive a call and a note on the display. Prerequisite: "Currently busy" appears on the display. Confirm. Reserved line is free: Your telephone rings and the display shows "Trunk is free". Lift the handset. You will hear the dial tone. Enter the external phone number. 49

Enhanced phone functions *41=Tempary MSN? *67=Associated dial? N j j ^ ^ N j j Assigning a station number (not f U.S.) If this function has been configured (contact your service personnel), you can selectively assign a specific number (DID number) to your telephone befe making an external call. The assigned number then appears on the called party s display. Press the key shown. Enter the DID number you wish to use. Dial the external number. Associated dialing/dialing aid If this function has been configured (contact your service personnel), you can use a dialing aid to dial numbers and set up calls f your telephone. The operating procedure depends on whether the dialing aid is connected to the S 0 bus the a/b (T/R) pt. You can also use your system telephone as a dialing aid f other telephones. Dialing aid on the S0 bus On the PC, select a destination and start dialing. The speaker on your telephone is switched on. Lift the handset when the other party answers. Dialing aid at the a/b (T/R) pt On the PC, select a destination and start dialing. "Lift the handset" appears on the PC screen. Lift the handset. Dialing aid from your telephone f another telephone Press the key shown. Enter the internal station number ("Dial f:"). Enter the number you wish to dial. 50