Tadiran Telecom SCTC 2015 2 1
About Tadiran Established 1963 Owned by the Shlomo Group Serving organizations of all sizes, in various market segments across 41 countries Over 400 Business Partners 100,000 customers 20,000,000 ports installed 50 Years in Enterprise Communications 4 200 partners in 41 countries 100,000 customers and 20 million ports 2
Our Mission Deliver enterprise communication solutions that are tightly integrated with the customer s core business. 5 Tadiran Aeonix A Unified Communications Solution delivering. Voice Mail Telephony Contact Center UM Video Handsets Collaboration Audio 3
Properties Standard database Linux operating system Software License Aeonix Server Recommended Platform COTS (Custom off the Shelf) servers Dell R320-R630 8G RAM Dual Drive Processor Customer provided or Tadiran provided Virtualization (VM Ware or Hyper V) One Server for all Applications Rich Varity of Applications Contact Center Dispatch Console Touch (UC Client) Voice Recording Call Accounting Unified Messaging Managed Audio & Video Conferencing Collaboration Security Attendant Console Mobility Hospitality 4
Aeonix Advantages 9 Designed for the Cloud Minimal setup costs for CSP s, MSP s Supporting all virtualization platforms All in One instance Bring Your Own Cloud ; Portability High Availability True active-active with geo. redundancy Hot upgrade Proactive resiliency mechanisms Simplicity Fast, easy to install, manage and maintain Plug & Play installation Scalability 10-25,000 endpoints, up to 1,000 agents Add users, sites, apps. with a simple change of software license Buy only what you need as you need Open Architecture 100% pure SIP system CSTA, Web Services, QSIG (with Coral) COTS hardware TCO reduction All in One, simple, scalable, COTS HW Aeonix - Distributed, Cloud, VM Small Remote Office Remote Office Headquarters Remote Office 5
Total Control for Railway Operations Fault tolerant communications between control and dispatch centers, rail stations and crossings Signaling backup Emergency Lineside communications No downtime during system upgrade Proven for high traffic load Complete suite of applications: ACC, Aeonix Call logger, ADC Alarm Center Solutions Automation software Bold, MicroKey, Stages... Digital receivers Tadiran PSTN GW Aeonix Aeonix Aeonix Logger Aeonix Contact Center Tadiran FXS GW with full port load 6
Aeonix: Designed for Cloud Aeonix is software only. As such, Aeonix runs on any virtualization platform including VMware, Hyper-V and cloud platforms, as well as on premises COTS hardware. Easily ported from one platform to another. Cloud based, hybrid or on premises, Aeonix provides the same enterprise grade feature set and capabilities. The Aeonix UC platform, Aeonix Contact Center, Aeonix Dispatch Console, all reside in one virtual instance or server. Scalable with software licensing allows for minimal setup costs for MSP s. 13 Aeonix on AWS Enterprise Grade Unified Communications and Contact Center Mobility, Conferencing, Voice Mail & Unified Messaging, Logger, Call Accounting Remote phones fully functional without external VPN SBC on the AWS (Sangoma; Roadmap to remove) SIP Trunk termination in the cloud Deployment Completely virtualized or hybrid Private or managed 15 minutes to deploy Move between CSP s Disaster recovery node Amazon Store and Community 14 7
Aeonix Touch PC, ios\android phones P2: ios and android tablets, Web version (MAC) Video calls Instant messaging Call log Address book & favorites Notifications (calls, VM) PC keyboard hotkeys High availability 15 Aeonix Contact Center Leader in speed of implementation Self sufficient administration Unique All in One concept 600 agents (Roadmap to 1,000) 3,000 installations 16 8
Tadiran Phones MGCP\Digital equivalent SIP phones Cutting-edge High Availability Web user interface Auto firmware updates: security, features Manage conferences: mute, drop call, raise\lower hand, presence with BLF status PC-less Contact Center functionality, such as release\resume, login\out, wrap functions with BLF status Plug & Play installation (V3) Fully functional remote users w/o VPN (V3) 17 Applications Aeonix- Main Benefits IP phones IP phones Infrastructure INTERNET PSTN GW SIP Analog phones Analog phones GW SIP PSTN End Points 9
19 10