Unified Communications in a Nutshell. beronet. communication without borders

Transcription

1 Unified Communications in a Nutshell beronet communication without borders

2 Table of Contents 03 Introduction Introduction to selling mobydick, beronet & Snom Who Why UC? Understanding UC, what it is and what it does Establishing the Business Case for UC Why Unified Communications are an essential business strategy Why choose us? Why choose a mobydick / beronet / Snom SIP based PBX Selecting your UC Solution? What you need to know about choosing your UC solution we are? More about our strategic partnerships and how we work together 1 1 Want to know more? Information on how you can get in touch with us. 2

3 Introduction Simplified sales with mobydick, beronet and Snom mobydick is a market leading Unified Communications platform developed by pascom Netzwerktechnik that delivers all the benefits that one would expect from an Open Standards, innovative, platform independent UC phone system. Based on Asterisk, mobydick provides businesses with an easy to install and simple to administer software based PBX which can be managed centrally with little to no hassle. Thanks to open standards and close cooperation with partners, mobydick works exceptionally with Snom phones and beronet gateways, providing the customer with excellent performance and the freedom of flexibility to grow their system with their business. PSTN IP Network Fax GSM As the central component of the complete IP telephony solution, mobydick comes complete with a platform independent desktop (CTI) application which provides users with an enhanced feature rich unified communication experience, incorporating features such as fully integrated softphone and video telephony, drag and drop call transferring, instant messaging (incl. group chat) and much more in a single easy to use, intuitive user friendly platform. 3

4 Dear pascom Team, I would like to make an enquiry regarding your mobydick VoIP Software. We have 26 users. What s important is unified messaging, as we have a few remote workers. Please kindly send us an offer. Yours Sincereley, Why Unified Communications Understanding Unified Communications In order to understand why Unified Communications (UC) forms an essential part of any successful business communication, it is first important to understand what UC is and how it benefits users. Simply put, UC is the integration of real-time information and communication tools such as presence information, instant messaging, voice & video telephony services as well as file sharing with non real-time communication such as unified messaging (voic , fax etc) mobility collaboration instant messaging presence management video telephony directory services UNIFIED COMMUNICATIONS anytime, anywhere voice telephony unified messaging unified application business applications file sharing call conferencing In essence, UC provides users with a uniform user interface across multiple platforms (incl. mobile) and media channels, anytime, anywhere, no matter whether they are on the go, in their HomeOffice or at their desk. In doing so UC delivers an enhanced user experience as users only need access to a single application to be able to get on with their daily work. However, effective UC strategies are less about having a collection of tools in place but rather more about implementing a solution that spans across locations, systems, devices and applications. What s more, UC strategies are all designed to increase productivity through optimising core processes as organisations face up to the challenges of modern business. 4

5 Business Case for UC Why is UC a core component of business communications? Gone are the days of the 9 to 5 job for life world. The modern business world is a fast paced, highly demanding environment which is shaped by a combination of socio-economic influences that are placing increasingly large amounts of pressure on organisations to keep pace or get left behind. Having the ability to access mission critical data, information and communication tools at lightening speeds will help companies operate quicker, smarter and more effectively which could well make the difference between success or failure. Unified Communications delivers this access and more. Originally designed as cost cutting and infrastructure optimisation tool, UC has evolved into a mission critical, core component of business communications. Delivering a whole range of benefits from improved customer service to increased employee collaboration, productivity and efficiency, the beauty of UC is that through having a single uniform application, vast amounts of time and therefore money can be saved whilst boosting ROI by using the afore mentioned benefits. Never miss a beat with UC * Presence Management * Unified & Instant Messaging * Mission critical applications integration Productivity Remote Working Anywhere, Anytime Communication * Increased mobility * Real time communications * Improves employee satisfaction Increase Collaboration * In client video telephony * Promotes teamwork * Reduces travel expenditure Collaboration Scalability Future Proof. Scalable and Unified * New tech / feature upgrades * Growth inline system expansion * Multi location networking 5

6 Why mobydick? mobydick is your telephone system software mobydick is a software IP PBX based on the world s most popular OpenSource PBX software. Therefore, mobydick provides customers with the flexibility and power of OpenSource combined with an easy to use, easy to manage web user interface from which to control all facets of your telephony system from VoIP providers to gateways to system users and IP devices in one central location, no matter whether you operate a hardware based or virtualised infrastructure. mobydick Unified User Interface IP Phones & Devices Gateways VoIP Provider At home on all major operating systems (Windows, Mac, Linux, Android and ios), mobydick supports businesses who are looking to implement a whole host of productivity increasing strategies. For example, BYOD (or CYOD) by giving your users (or your business) the freedom of choice of preferred platforms. Moreover, thanks to mobydick s fully integrated softphone (and mobile apps) you can be sure that your teams are always kept in the loop even when they are away on business trips, working from home or simply on the go. Looking for the visual element, why not go one step further and increase collaboration by using and benefiting from mobydick s video telephony suite, all while enjoying one single, unified platform, meaning no additional hardware or software and no additional costs. Why not significantly reduce your system administrator s workload with mobydick? Thanks to open standards and mobydick s user friendly, intuitive admin interface, linking all your existing systems such as your CRM and ERP systems, user directories and identity management systems can be achieved quickly and efficiently, saving time and money by reducing repetitive tasks and providing users with finger tip access to all their mission critical data as well as promoting security and complying with company wide policies. 6

7 Why beronet? beronet provides a customizable gateway solution beronet Gateways are built as a modular solution, designed to hold up to two modules. This provides you with the freedom to choose between digital ISDN (BRI/ PRI), Analog (FXS/ FXO) and GSM modules. All modules can be connected in any possible combination, making it an extremely customizable solution that can meet any specific end customer need. Built to be frustration free to install and manage A beronet Gateway is designed from the ground up to provide a frustration free experience. Each device can be configured and managed via an intuitive Web GUI that can be accessed directly using an IP address in the local network, or remotely via the beronet Cloud. Cloud functionality also allows you to monitor each beronet installation and receive live updates when a beronet device goes offline - making you aware of a potential problem before it causes a major disruption. beronet and mobydick A combined beronet / mobydick solution delivers the ultimate flexibility to communicate over the medium that best suits your company needs. The mobydick. appliance (powered by beronet) provides the perfect cost effective platform from which to give your communications a breath of fresh air by delivering cutting edge UC technologies that simply integrate into existing infrastructure and software environments. 7

8 Why Snom? Professional and enterprise VoIP telephones Snom provide high quality VoIP telephones delivering the best Return on Investment (ROI) in the industry. Snom VoIP products are engineered for security, reliability, quality and efficiency. The product range extends from the desktop to mobile applications and covers from the simple desktop phone to the more sophisticated and feature rich handset for executives, managers and knowledge workers. Snom and Unified Communications Snom end points are designed for use in UC applications. With voice quality and security in mind, strict requirements are met for IP packet loss, packet delay, and delay variation (or jitter) to ensure voice quality. Interoperability and adherence to standards is ensured to maintain the maximum of flexibility for your business. Voice security has always been important, but with the rise of VoIP technology, the task of ensuring voice security has grown more challenging. Snom designs its hardware and software to meet strict TLS and SRTP security standards. This is crucial in the fight to prevent phone tapping and data theft. Snom products fully support Transport Layer Security (TLS), which encrypts SIP communication and secures IP data transfer, and Secure Real Time Protocol (SRTP), which encrypts voice data. Additionally, the installation of an open VPN on the phone allows for the integration of an additional security layer for a secure connection. Snom and mobydick As a specialist VoIP end-point provider, Snom has no PBX offering to support and therefore focuses on interoperability and the ability to work with partners such as pascom. Interoperability is key to delivering feature rich functionality and Snom VoIP telephones are characterized by offering functions which simplify business communications, and offer a very high standard of security. The Snom end-points are suitable for use in a wide variety of company models: from the individual homeoffice workstation to the large enterprise with multiple networked locations. 8

9 MacBook Pro Selecting your UC Solution Fulfil your needs & benefit from Made in Germany Quality Snom Phones Select your end devices * Feature Rich * Conferencing * Mobility / DECT beronet Gateways Select your gateway * beronet Cloud * Hybrid technology * Modular design for ISDN, Analog & GSM mobydick User Licences Fulfil your needs * Full Featured * No simultaneous call restrictions * Free community edition up to 3 users (ideal for SOHO & testing) 9

10 Our Strategic Partnerships Us working together for your benefit pascom s mobydick phone system is fully compatible with all beronet gateways, gateway modules as well as the beronet VoIP telephony appliance. In addition to this, the mobydick phone system is also fully interoperable with all Snom devices including the 3xx, 7xx and 8xx desktop phones series. With every new release / update, we conduct rigorous testing to ensure that we deliver a user and admin friendly solution thanks to autoprovisioning, centralised firmware management and specifically developed support for all Snom and mobydick telephony features. We are committed to delivering a high calibre, innovative Unified Communications solution that supports our customers in meeting the challenges of today s fast paced modern business environment. At pascom, our focus has always been on how best to support our customers and to ensure they receive superior UC solutions to today s communications challenges. Through strategically working together with beronet and Snom, we are able to deliver highly versatile and effective solutions that not only work, but excel whilst remaining cost effective. Mathias Pasquay, CEO pascom Netzwerktechnik GmbH & Co. KG To assure interoperability between Snom phones, pascom and beronet we have worked closely together and we are delighted that our combined solution has achieved the Snom advanced level of interoperability testing. Having gained this level of certification, businesses can be assured of the highest standards of tested working functionality. Nadahl Shocair, CEO Snom Technology AG The products and services from pascom, Snom and beronet are a proven solution for numerous customers across Europe. Especially in large enterprise deployments, the solutions are extremely flexible and adaptable to customer requirements. Every component of this solution has been designed with simplicity and robustness in mind. Christian Richter, CEO beronet GmbH 10

11 Getting in Touch pascom Netzwerktechnik GmbH & Co. KG Berger Str Deggendorf Germany Sales Contact Support Resources James Barton Channel Sales & Marketing +49 (0) pascom Support +49 (0) my.pascom.net wiki.pascom.net community.pascom.net beronet GmbH Friedrichstr. 231 Haus D, 4.OG Berlin beronet Sales Contact Support Resources Jeffrey Stahlnecker Business Development +49 (0) Snom Technology AG Wittestraße 30G Berlin Germany Sales Contact Support Resources Alison Tetlow snom UK Sales Channel Manager Tel: +44 (0) Mob: +44 (0)