Sivu 1 (15) Name Markku Kalevi Kylmänen Date of birth 20.06.1955 Occupation MKC Finland Oy - CEO, Senior Business Management Consultant, Business management consulting, Quality, Environmental and Safety/OHSAS management systems, process management, QEHS-systems and -management, continual improvement, process and auditor training, LEAN Inspecta Certification Ltd. Contract Lead Assessor/Auditor for ISO 9001, ISO 14001 and ISO 18001 The Construction Quality Association in Finland Rala ry Contract Lead Assesror/Auditor (Rala s own Quality, Environmental and Safety requirements) Examinations M. Sc., mechanical engineering, machine design, University of Oulu, 1980 Several examinations/marks/courses re. Quality, Environment and OHSAS management and auditing Professional Accreditations/ Fields of Competence/Career Det norske Veritas 1985 1990 Lead Assessor of Quality Management Systems The Institute of Quality Assurance (01.07.1989 ) Lead Assessor of Quality Management Systems
Sivu 2 (15) Inspecta Certification Ltd /Inspecta Sertifiointi Oy 1990 03.2012 *) Lead Auditor of Quality Management Systems the 1 st Certified Lead Auditor in Finland Lead Auditor of Environmental Management System Lead Auditor of OHSAS Management System Certification services via Inspecta for TÜV, DQS, Intertek, Delta, The Finnish Management Consultants Association LJK Management Consultant nomination - 2004 The Construction Quality Association in Finland Rala ry 2011 Lead Assessor Site and company wide management systems DQS/DQS Finland Oy 03.201203.2013 Setting-up the Finnish subsidiary for DQS Europe Lead Auditor of Quality, Environmental and OHSAS Management Systems Inspecta Certification Ltd /Inspecta Sertifiointi Oy 03.2013 as above *) Languages Finnish English German Swedish Norwegian native good moderate good moderate
Sivu 3 (15) Consulting and Training Focus of the consulting is the overall development of the client company's performance including quality management environmental management safety and occupational health and safety management productivity, economy customer satisfaction supplier performance employee wellbeing improvement of the management and operational processes company wide continuous improvement Areas of general consulting, examples: Management systems Graphical management system interfaces Quality management systems Environmental management systems OHSAS management systems Quality management, TQM Process management, teamwork LEAN in practice Management processes Activation and commitment of the employees, employee well-being, continuous improvement as part of the normal daily work, combining quality, productivity and well-being together Continuous improvement of product and operational quality and performance Development of service organizations customer quality and service performance Project management
Sivu 4 (15) Training Training related to all the consulting topics and areas of the previous paragraph reference standards like ISO 9001,ISO 14001, ISO 18001, ISO TS 16949, AQAP 2110, ISO 1090-1/2/3 Companies, organizations, public & governmental All organizational levels of the company Business-, process and resource management Auditing (internal, supplier, 2:n party) Teamwork procedures, theory and practice System development and continuous improvement procedures igrafx products and services Audits, Studies and Analyses Preaudits, management, process and progress assesments and analyzes quality, environment, OHSAS performance, economy, efficiency, wellbeing company, suppliers, partners, customers, interested parties Internal audits, supplier audits and supplier analyses 2 nd and 3 rd Party audits, certification audits Supplier evaluations and supplier audits globally
Sivu 5 (15) Business and Project Consulting Companies, organizations, public & governmental Companywide management of business and supporting (sub)processes to meet the goals and targets of the company LEAN implementation of basics Management, leadership, business and strategy planning Modeling and guiding product and service development Resource planning and usage, employee development Participation, commitment and engagement of the staff/ employees Active and innovative use of modern Information Technology and IT Applications igrafx solutions, products and services for business Excellence graphical and advanced user interfaces for management systems implementation consultancy Supplier quality and supplier management Continuos improvement as a part of the daily work Areas of experience (main areas) Metal fabrication, manufacturing industries o shipyards, train suppliers, automotive Health and social care o Health care and rehabilitation o Medical centers, hospitals, o Rehabilitation centers o Public health care centers o Hospital District o Care for the elderly, rehabilitation homes, etc
Sivu 6 (15) Government / Public Service o local and district government o municipality o public service processes o cooperation of official and- representative organizations Consulting and training o engineering, design o projects o SW/HW Project management Telecommunications, data processing services, software services, Training services providers Process and chemical industry (paper, chemistry) Food industry Electrical, electro-mechanical and electronic industries Technical trade, technical services Transportation and logistics (railways, shipping, land transportation) Service sector Work experience Oy NOKIA Ab, Pohjolan Kaapeli; development engineer 1979-1981. Det norske Veritas Classification A/S, Norway, West-Germany, Finland 1981-1990. Appraisal Engineer,, Head Office Oslo, Norway Surveyor in West Germany, Sweden, Finland Lead Assessor of Quality systems Product Manager of Quality, Finland managing DnV Certification in Finland
Sivu 7 (15) A-Rati Oy, Senior Consultant, Business Area manager, 1990. MK Consulting Oy/Ltd - Own consultancy company since 1990 and its continuation MKC Finland Oy/Ltd. since 2005 till today. Professional Publications Several Articles dealing Quality and Quality Systems in various magazines. Seria of 2 books "Quality systems and work environment" - in co-operation with researchers at Institute of Occupational Health, Occupational Safety and Health Administration for the Ministry of Employment and the Economy. Seminar Publications regarding quality, environment and OHSAS/safety and operational, management and development processes. Group-level manuals/handbooks for Finnish major/ significant groups/companies like Enso-Gutzeit Oy (Quality and Work Safety Integration).
Sivu 8 (15) APPENDIX 1 LIST OF MAJOR CONSULTING AND TRAINING REFERENCES SINCE 1998. Q Quality E Environment HS Occupational Health and Safety (OHSAS) Training System Other Year Company development consulting Rehabilitation centre of Rokua Q Q Q 1990/ - quality system 1995 Field of operation/ business area Rehabilitation The first of a kind! Tieto Enator OYj, IT services Q Q 1998/9 Service/ IT/ Development Kenn-Med Ab Q Q 1998/9 Health Care, Prosthesis import and sales Exel Oyj Q Q Q 1998/9 Chemical Industry, plastic and woven 2003 material products, Sports products ALKO Oy/Primalco Oy Q Q Q 1998/9 Alcohol Beverage Industry NANSO Oy Q Q 1998 Clothing Industry ABB Industry Oy ABB Power Oy Q 1992 Q 1998/9 Machine, metal electronics industry Q 2002/3 CTS Engineering Oy Q 1995 Q 1998 Outokumpu Oy Polarit Q 2002/3 Q 1998/9 Design/ Consultancy services for paper and other process industries Metal Industry 2002/3 Q 2009-11 KEMIRA Oy/Ltd. Q Q 1998/9 Chemical Industry 2002 Canon Oy, Customer Q Q 1998 Office products and services Skandinavian Offset Oy Q Q 1999 Offset Tamfelt Oyj Q Q 1998/9 Technical woven products for process industy Halton Oy Q 1995 Q 1998/ Metall Industy, 2000 Recycling
Sivu 9 (15) Training System Other Year Field of operation/ Company development consulting business area Ikaalisten Kylpylä Q Q 1997/9 Rehabilitation - new ISO 9001_2000 2002/3/ 8/9 Peurunka QE QE QE 1999/ Rehabilitation 2001 2002-2005 2008-2010 Kankaanpään Kansanterveystyön Kuntayhtymä Q Q Q 1999/ 2002 Corporation of Municipalities for Health Care Lappeenrannan Kylpylä Q Q 1999 Rehabilitation Hopeaniemen Kylpylä Q Q 1998/9 Rehabilitation Ruissalon Kylpylä Q Q Q 1998/9 Rehabilitation Ruissalosäätiö, SAGA Seniorikeskukset - Helsinki, Turku, Rauma Porin Lääkäritalo Q Q Q Q Q 1999/ 2002 QE Q QE 1999/ 2002 2004-2006 2011-2012 Rehabilitation Private Health Care Health care centre Tohtoritalo 41400, Sairaala Q Q 2000 Private Health Care Health care centre Trial Oy Q Q Q 1997/9 Metall Industy
Sivu 10 (15) Training System Other Year Field of operation/ Company development consulting business area ABB Industry Oy, Finland Q 1998/ Metal/Electrical 1999 Q 2002/ Quality management system and 2003 internal audits 2011/ 2012 Nokia Kondensaattorit Oy/Nokia Q 1999 - Metal/machinery/ Condensators Ltd 2001 electrical Kemira Agro Q Q 1998/1 Chemical industry 999 Finnyards-Hollming Q Q 1998 Ship yard VR The Finnish State Railways Q Q 1998/ 2000 - Pendolino-project - Sr 2- project EMA (Emergency Medical Aid- Q Q 2000/ Mediheli) 2002 Suomen Standardisoimisliitto QEHS 1990 SFS-Sertifointi Oy Inspecta 2006/ Certificationi Oy. 2006- Taukokangas Q Q 2000/ 2002 Leo Longlife Oy Q Q Q 2001/2 002 Tampereen sosiaali- ja terveysalan Q Q Q 2001 - Opisto 2006 Makron Oy Q Q 2001-2004 Härmän Kuntokeskus Q Q 2001-2005 Lamminniemen Hyvinvointikeskus Q Q Q 1995-1997 2001-2009 Posti Oyj, IT Q Q 2002/2 003 Avesta Polarit Oy, Tornio Q Q 2001/ 2004/ 2012 Transportation, traffic - supplier management Medical Helicopter QEHS- management system certification Rehabilitation Business presents Institute for Social and Healthcare Metal Industry Rehabilitation Rehabilitation IT-services in Finland Stainless steel industry
Sivu 11 (15) Training System Other Year Field of operation/ Company development consulting business area Viasveden Hiekka- ja kuljetusliike Q Q Q 2002- Sand production Oy, Pori 2006 and distribution VEHO Oyj, Pitäjänmäki Q Q 2002 Car sales and service Ovitor Oy Q Q 1995 Door automation 2003 services Puolustusvoimien Tietotekniikan Q Q 2002 - IT services laitos (PvTietoTL) 2006 IT services for the Finnish Defence Forces RE-Suunnittelu Oy Q Q Q 2002-2006 2013 Vihannespörssi Oy QE QE 2003-2004 Mehiläinen Oyj Q Q Q 2001-2005 Maa- ja metsätalousministeriö/ Ministry of Agriculture and Forestry Dextra Oy Q Q 2003-2005 Design/ Consultancy/Architecture services for food, process etc. industries Food industry, vegetables Corporate of Private Health Care Health care centres Q 2003 Process management Polartherm Oy QE QE 2004-2006 Private Health Care Health care centre Metal products, warmers and coolers for many industries SEPA Oy Q Q Q 2006- House roof structures Runebergin Makeistukku Oy/ Makulaku Oy QE QE 2004-2006 Food industry, Sweets Lääkäriasema Pulssi Q Q 2006-2008 Marskin Lääkärikeskus Oy Q Q 2006-2008 Kivipuron Kuntoutuskoti Q Q Q 2005-2008 Private Health Care Health care centre Private Health Care Health care centre Rehabilitation Accommondation and
Sivu 12 (15) Training System Other Year Field of operation/ Company development consulting business area Lieksan Vaskiviikko Lieksa Brass Q Q 2007- International Brass Week 2008 Festival 2014- S-Työterveyspalvelut (S-ryhmä) QE QE 2007-2012 Corporate Occupational health care services Lamminniemen kuntoutuskoti Q Q Rehabilitation Celsa Steel Oy QEHS QEHS 2008 Steel fasteners and structures for concrete building Aerial Oy Parelco Oy Q QEHS Q quality manager 2008-2012 Design and manufacture of antenna and mast products Lyreco Finland Oy QEHS QEHS 2009 Office supply products and services Outokumpu Tornio Works QEHS QEHS 2007- Steel Works Ainala ry/virtain kaupungin vanhustyö 2010 Q Q Q 2008-2010 Elderly Care Center with accommondation services Auto- ja Koneliike AKR Oy QE QE QE 2010 Sales and service of cars and other machinery. Charging services TAY-Palvelut Oy Tampere Unversity QE QE 2009-2010 University s internal supporting services Rehamed Oy QE QE 2010 Health Care Products import and sales ATEA Oyj Q Q Q 2010 IT- AQAP 2105 Pohjolan Werkonrakennus Oy PWR Oy QEHS QEHS 2010-2012 Power and Tele/Information net building and maintenance Työterveys-Akaasia (kuntayhtymä) QEHS QEHS 2011 Occupational Health and Well being
Sivu 13 (15) Training System Other Year Field of operation/ Company development consulting business area Utajärven kunta Municipality of Q Q QHS 1998 - Municipality Utajärvi 2006 Certified QS! Utajärvi county operation system is the first one in Finland to have been developed according to the ISO9001-quality system guidelines. The QS has also been certified. Q Q 2011-2012 Witre Oy/Ab, Finland QEHS 2010- Strategy, management, person-nel involvement, visual QS Office supply products and services Cargotech Oyj QEHS 2011 Cargo handling industry John Deere International QEHS 2011 Joint venture audit (USA-Germany- Finland) Componenta Oyj QEHS TS 16949 2011 Casting solutions provider Oy LM Ericsson Ab QEHS QEHS QEHS 2011 Telecommunication products and services Kemira Oyj, konserni, Kemira Group QEHS QEHS QEHS 2011-2013 Chemical and water industry DHL Freight( Finland)Oy/DHL QEHS QEHS 2012 Freight handling Express RALA ry (The Construction Quality Association Certification activity Outotec Oy, Filters Oy and Outotec Finland Oy QEHS QEHS *) QEHS *) 2011-2013 QEHS *) 2011- Site- and com-pany wide system assessments/ certification audits Technology solutions for the sustainable use of Earth s natural resources *) Global QEHS system, assistance for Global/Finnish Certification Vanhustyön keskusliitto (VTKL) Q Q 2010 - Elderly Care The Central Union for the Welfare of 2012 Federation the Aged Treston Group Oy (Treston Oy + QEHS QEHS 2012 Human workspace Sovella Oy) Ricoh Finland Oy Q Q Office services, systems and products Elfving Opasteet Oy QEHS QEHS 2013 Traffic markings and road signs
Sivu 14 (15) Training System Other Year Field of operation/ Company development consulting business area Promeco Group Oy QEHS QEHS 2013 Solutions suppl-ier providing demanding elect-romechanical systems and services. Cleanosol Oy QEHS QEHS QEHS 2013- Road and other surface marking and marking systems Jousiteos Oy QEHS QEHS QEHS 2013 Industrial springs for any purpose Etelä-Savon sairaanhoitopiiri Hospital District of South Savo Q Q Q 2013-2014 Etelä-Savo Health Care District Franke Finland Oy HS Kitchen Systems HUS The Hospital District of Helsinki and Uusimaa QEHS Advisory services Health Care Enerpoint Oy, Ouman Oy QEHS QEHS 2013-2014 Comptel Oyj Q Gap analysis Corporate group in the field of building automation 2014 for Communications Service Providers (CSP) Unilever Ingman Production Oy QEHS 2014 Food Industry JPM Hitsaus ja asennuspalvelu QEHS 2014 Assembly and welding TYKS Turun yliopistollinen keskussairaala - Turku University Hospital igrafx visual management system interface 2014 Hospital District of Southwest Finland Pharmanova Oy QEHS QEHS 2015 Import, sales and delivery of medical equipment, accessories and materials FP-Pigments QEHS 2015 Opacifying solutions. AMIEDU Q Q 2015 Vocational adult education centre Hietakari Oy Q 2015 Shower equipment
Sivu 15 (15) APPENDIX 2 Some significant customers 1990-1997: Companies with bold text company wide Quality system developed! ABB Power Oy, ABB Transmit Oy, ABB Drives Oy, ABLOY Oyj, ALKO Oy Teknokemia, Alueputkitus Oy, Auramo Cargo Systems, Avancer Oy, Ilmailulaitos, BASF Oy, Biohit Oy, Enso-Gutzeit Oy, Enso-Gutzeit Sahateollisuus, Fundia Åminnefors, GWS Oy, Oy Hackman Ab, HAKA Oy, Helsingin ja Turun Täydennyskoulutuskeskukset Jaakko Pöyry Oy, KASO Oy, Kaukas Oy, Kemira Oy Fibres, Kenmed Oy, KUMERA Oy, Lamminniemi koti, Machinery Oy, MASA-YARDS, Metsa-Serla Oy, Metsäteho, MOTIVA, NESTE Oy Local Service, Nokian Paperi Oy, Optiroc Oy, Rautaruukki Oy, Polar Electro Oy, Santasalo Oy, Schauman Wood Oy, Sunds Defibrator Oy, Teollisuusvakuutus, Transfennica Oy, Transpoint Oy, Valio Oy, Valmet Oy Paper Technology, VAPO Oy, Vihtavuori Oy, VR, VTKK -Valtion tietojärjestelmät, Yhtyneet Paperitehtaat Rauma ja Kajaani