Medical Alert Systems providing independence and peace of mind for a little more than $1 a day!
Freedom to live life your way With MobileHelp, you can go where you want and your safety net goes with you. Take independence and peace-ofmind everywhere shopping, golfing, even traveling across the country. Our mobile medical alert system works with you on the go. Press a button and you instantly send an alarm to an emergency operator who knows who you are, where you are, your medical conditions and can dispatch the appropriate help. Freedom to live your way. That s MobileHelp. MobileHelp Important Features: Simple to use, one button press connects you to an emergency operator Complete Mobile Medical Alert System with waterproof accessories allows you to call for help at home or on the go GPS location detection tells operators your location Nationwide coverage on the AT&T network (service included) Monitored 24/7/365 by U.S.-based Emergency Response Center As seen on: 2 NBC, CBS News, The Early Show and The New York Times are registered trademarks. The use of the logos does not imply endorsement of MobileHelp from those organizations.
How MobileHelp Works 1 1 Press your pendant or portable Press your pendant or portable ress your emergency pendant emergency or portable button. button. ergency button. Press your pendant or portable Press your pendant emergency or portable button. emergency button. 1 3 rsonal Response Emergency Personal Associate Operator Response establishes establishes Operator contacts a neighbor, Associate 2-way establishes 2-way Associate contacts Associate a neighbor, contacts family a neighbor, member family member 3communication 2-way Personal and assesses communication Response and the assesses situation. Associate and the establishes situation. assesses 2-way 4or family emergency 4member services or Associate emergency or based emergency Personal Response Associate establishes 2-way Associate contacts a neighbor, contacts services specific family a neighbor, based member need. on family specific member need. communication 3communication the situation. and assesses and the situation. assesses the situation. services or emergency based or services emergency on specific based services on specific need. based need. on specific need. o, this is Hello, this is elp. How MobileHelp. How sist Hello, you? this is Hello, this is bilehelp. may How I assist MobileHelp. you? How y I assist you? may I assist you? 2 Your information and location Your information and location are sent to the Your are information sent to MobileHelp the and MobileHelp location Response are sent to Center. the 2 2 MobileHelp Emergency Response Your information Center. and location are sent to the Your information Operators. MobileHelp and location Response are sent Center. to the MobileHelp Response Center. 4 No Contracts! MobileHelp s premier system will offer you emergency protection and peace-of-mind without having to sign any contracts! Unlike other companies that offer traditional stay-at-home systems, we never lock you into any long-term contracts! 3
4 ACTUAL MOBILEHELP SCENARIO 1: Fall in the shower at home Press neck pendant or wrist button I ve fallen in the shower. Please call my son. Base Station and Mobile Device send an alarm to monitoring center Hello, this is MobileHelp. How may I assist you? Mr. Smith, your son is on the way. Monitoring center communicates through Mobile Device Your son is called No paramedics needed (traditional systems would have dispatched paramedics in this case) ACTUAL MOBILEHELP SCENARIO 2: Fall in parking lot away from home Mobile Device in purse is just out of reach Press neck pendant or wrist button Mobile Device sends GPS location to monitoring center, emergency operator speaks to you and assesses the situation Mr. Smith, this is MobileHelp. You re father needs your assistance at his home. Emergency assistance is notified immediately with your Thank You! I m exact on my location way. BEEP! BEEP! Hello, this is MobileHelp. How may I assist you?
Total independence is yours with MobileHelp Why have a help button that only works at home when you can enjoy maximum freedom with MobileHelp? Be free to golf, garden, bike and travel the country, with the security of knowing you can always call for emergency help at the press of a button. Get out there and live your life with MobileHelp! Places where your Help Button will work Traditional Help Buttons Home On a Walk On Vacation At the Park Shopping 5 5
Cellular CLASSIC System NO LANDLINE? NO PROBLEM! With MobileHelp s Cellular Base Station you can have protection in your home even when you don t have a landline phone. Forget about complicated installations, go cellular today! FREE ground shipping and handling on all listed plans FREE equipment to use 1 No activation fees No Contracts Choose Two: Cellular Base Station A Wrist Button & Neck Pendant 3 Payment Plan Options Option 1 Option 2 Option 3 You Pay: $359.40 annually $179.70 semi-annually $98.85 quarterly You Get: 13 Months of Service 6 Months of Service 3 Months of Service Best Value! 2 Low Initial Payment Average Monthly Price: $27.65 $29.95 $32.95 6 1 Equipment is included at no cost while actively subscribing to the service plan. See Terms and Conditions for further details. 2 13 month annual plan is a first year promotional price. Subsequent annual payments will be for 12 months of service.
Our DUO system offers the most versatility for connecting with emergency assistance Base Station provides two-way communication in your home Mobile Device works inside and outside the home via the AT&T network U.S.-based 24/7 Emergency Monitoring Service FREE ground shipping and handling on all listed plans FREE equipment to use 1 No activation fees No Contracts Choose Two: A Wrist Button & Neck Pendant Base Station Mobile Device & Mobile Case Cradle Charger 3 Payment Plan Options Option 1 Option 2 Option 3 You Pay: $443.40 annually Best Value! $221.70 semi-annually $119.85 quarterly *Prices are subject to change. You Get: 13 Months of Service 6 Months of Service 3 Months of Service Best Value! 2 Low Initial Payment Average Monthly Price: $34.11 $36.95 $39.95 1 Equipment is included at no cost while actively subscribing to the service plan. See Terms and Conditions for further details. 2 13 month annual plan is a first year promotional price. Subsequent annual payments will be for 12 months of service. 7
MobileHelp s Fall Button Automatically detects a fall even if you can t press your help button* Comfortable and lightweight Wearable as a pendant Waterproof design for use in the shower For only $10 per month more, add the Fall Button to your MobileHelp system. * The Fall Button does not detect 100% of falls. If able, users should always push their help button when they need assistance. MobileHelp is a registered trademark and Fall Button is a trademark of MobileHelp. 8
MobileHelp Connect MobileHelp Connect is a set of online tools that allow users and their loved ones to stay connected. With real time location data via Google maps, and optional email and/or text notifications about button presses (whether it is a system test or real emergency) everyone stays in the loop and you can go confidently about your day. Standard Features Include: System Status Alerts Non-Emergency Alerts Emergency Alerts Ability to detect location of Mobile Device 30 location request per month included with your MobileHelp plan* *Additional location request packages can be purchased at $5 per 30 additional requests. 9
Medication Reminders If you take medications, this is the service for you! Taking medications on schedule can be an important part of daily life and can help prevent missed doses or overdoses of medication (which represent a major reason falls occur). "Please take your medication" Medication reminders is easy to use: Schedule medication reminders online using our MobileHelp Connect portal Receive the friendly reminders through your cellular base station Make sure you take your medicine on time every day! Be sure to add Medication Reminders for ONLY $5 per month with your MobileHelp plan. 10
Activity Tracking MobileHelp s Activity Tracking allows customers to monitor their activity level on a daily, weekly, monthly and yearly basis. This premium feature utilizes the MobileHelp Fall Button to track activity levels and display them in an easy-to-understand format on the MobileHelp Connect web portal. Activity Tracking can be accessed online by anyone the customer authorizes to participate in their health management such as family, friends or health professionals. This simple, easy-to-use feature can be a valuable informational asset to encourage customers to remain active. Be sure to add Activity Tracking for ONLY $5 per month with your MobileHelp Fall Button plan. 11
The MobileHelp Advantage Waterproof Pendants and Wrist Button Press your help button to send a signal via the Mobile Device or Base Station to our emergency response center. GPS Location Mobile Device/Charger This device wirelessly connects you to our call center at the press of a button even when you are away from home. It s the only mobile device that can also be activated with a waterproof pendant/wrist button. 12 Home Base Station This one stays at home and has up to 600-foot range. Press your pendant/wrist button and talk to a live operator right from the base station speaker. Accessories Car/Wall Chargers, Lockbox and Lanyards. Call or go online for details.
Common Questions & Answers How do you protect me away from home? Wear either a pendant or wrist button and keep the small mobile device in a purse or pocket. That s all it takes to stay connected. Are any of the devices waterproof? The pendant and wrist button are waterproof. The mobile device is not meant to get wet or be submerged in water. Do I need a cellphone with my service? No additional cellphone service is needed. The mobile device plan prices we offer include nationwide coverage on the AT&T network. How much does the equipment cost? There is no fee for the equipment. Use of the equipment is included in the service fee. If I take a walk, will I lose my signal? MobileHelp not only works on a walk, it works across the U.S. on the AT&T cellular network.* How is MobileHelp different from other mobile alert products or my cell phone? With other products or cell phones you must have the product within reach, but if you can t reach it, what then? MobileHelp works with our pendant and wrist buttons, so assistance is always within reach. * Service Availability and Access/Coverage on the AT&T network is not available everywhere and at all times. Current GPS location may not always be available in every situation. MobileHelp is a registered trademark and The Anywhere Help Button is a trademark of MobileHelp. Patented technology. 13
Customer Testimonials One time I was visiting a friend when she fell and couldn t get up. I quickly pressed my neck pendant, explained what had happened to the emergency operator and help quickly arrived at her door. It was a good thing I was there to press my help button; otherwise, she could ve been laying there for some time. When your life is on the line and you re stuck with no one around to help you, this makes all the difference. Everyone needs this device! - James M. - Jacksonville, FL I hesitated in purchasing a Medical Alert System. I didn t think I needed one, but my sons thought otherwise. They shopped for weeks, until they found the best system for me, MobileHelp. Just two days after I purchased the system, I fell and was in so much pain. I could hardly talk, but I pressed my help button and before I knew it, the ambulance showed up at my door and rushed me to the hospital. I m so thankful I listened to my sons and purchased MobileHelp. It truly saved my life. I soon decided to get the Fall Button that automatically signals for help. I feel more confident that I have this button that can automatically signal for help if I ve fallen, even if I am unable to speak, and I love that I can take the system with me when I travel to see my family in New York. I m truly lucky to have MobileHelp by my side. - Shirley M. 14
Customer Testimonials I was walking down the hall one day and as I was stepping out of the room I hit the door jam and fell. I tried to get up but I couldn t because my knees were so sore. I pressed my button and talked over to the operator on the Mobile Device and told her that the paramedics can come in the front door because it was unlocked. The ambulance quickly arrived and got me the help I needed. You always hear on television that you could be lying on the floor for hours without help and that could ve been me. There were other times I tested the button when I was walking outside and they got on the speaker right away and asked if I needed help. MobileHelp works everywhere you go, it s there to help you at any time. - Charlotte O. Dear MobileHelp, I m so glad I purchased a car charger, it is so convenient! Sister and I are hitting the road. We both have our systems now and off we go. We are late day Thelma and Louise 80 and 82. However, I don t think we will run into Brad Pitt on our trip. Thanks again...there will probably be two more people I have referred calling to order MobileHelp. Watch the newspaper for us...ha ha!! Sincerely, Dorothy C. 15
Hello Mrs. Smith, this is MobileHelp. How may I assist you? In the moments that matter, MobileHelp is better Better than a cell phone every second counts in a critical emergency and we can send help faster. Instant assessment we know immediately who you are, where you are and determine who to send to help. Waterproof pendant or wrist button works in the shower or anytime you are out of reach of the home base station or mobile device. FDA registered the first Mobile Medical Alert System to comply with FDA regulations. I feel confident knowing I can get help at home and on the go with MobileHelp. Call Today! 1-800-908-4792 Or visit our website: www.mobilehelp.com MobileHelp Corporate Offices 3701 FAU Blvd., Suite #300 Boca Raton, FL 33431 MHP-00622G