Welcome to LifeStation.

Transcription

1 Welcome to LifeStation. Why Choose LifeStation? UL Listed Monitoring Center No Long-Term Contracts Other companies lock you into 3-year contracts. At LifeStation you can cancel at anytime. Price Lock Guarantee Price will never increase as long as you are a customer. No Hidden Fees More than 30 years experience CSAA Certified Care Specialists 24/7 Customer Assistance $25 As low as.95 a month Order Now and Save! Peace of mind is just a phone call away. Call National Association for Home Care and Hospice National Association of Professional Geriatric Care Managers National Association of Chain Drug Stores Medical Alert Monitoring Association Better Business Bureau Accredited Business Dun & Bradstreet Listed Underwriters Laboratories Listed Five Diamond Central Station

2 How LifeStation Works The solution that provides peace of mind, independence and security. 1 Press your Help Button. A LifeStation customer presses their Help Button. 2 Get assistance. A Care Specialist immediately addresses the need and calls EMS. 3 Help is on the way. EMS is contacted and immediately dispatched. The Care Specialist will stay on the line until help arrives.

3 Many Options Available Find the LifeStation Medical Alert that is best for you. At home... A medical alert system provides 24/7 help at the push of a button. and on the go! LifeStation Mobile can quickly get you help when you re on the go. Enhanced Location Services with GPS. LifeStation s mobile with GPS helps identify your location in the event of an emergency. No Landline, No Problem. LifeStation s newest option allows you monitoring from a UL Listed monitoring center even if you don t have a landline. With this service, the LifeStation console communicates with the monitoring center over a nationwide cellular network. Call LifeStation today at for more details and for pricing information. LifeStation works even for customers without a traditional landline.

4 Is LifeStation for You? Answer the following questions to determine if a LifeStation system is right for you. YES NO Do you live alone? Are you 65 years of age or older? Have you fallen in the last 3 years? Are you worried about falling and not being able to reach the phone? Are you worried about falling in the shower? Do you have difficulty using steps or standing up? Do you have any of these medical conditions: heart condition, diabetes, chronic obstructive pulmonary disease (COPD), osteoporosis, arthritis? Do you have poor vision and find it easier to simply press a button than use a standard telephone? Count your yes answers to see if you need a LifeStation system. 0-2 Not required Your health and living situation don t require a medical alert system, but it can provide peace of mind against the unexpected. 3-5 Moderate need You are at risk for a fall or other incident. A medical alert system helps ensure that aid can get to you quickly. 6-8 Highly recommended Several factors put you at a high risk for a fall or other incident. To maintain your independence, a medical alert system is highly recommended Urgent need You are at a very high risk of an incident requiring medical attention. A medical alert system is strongly advised. Do you use a cane for balance or walking? Are your loved ones worried about you when you re home alone? Is it important for you to continue living independently? If you answered YES to any of the previous questions then you should try a LifeStation system.

5 LifeStation Answers Are there any costs in addition to the LifeStation monthly fee? No. Unlike others, LifeStation has no fees other than our one low monthly fee. We will never raise your rate as long as you are with LifeStation. Do I have to sign a long-term contract? No. There are no long-term contracts at LifeStation. You may cancel at any time. Will the LifeStation system work in my neighborhood? Yes. The LifeStation system works everywhere in the United States and Canada. What if I am unable to speak when I press the Help Button? If they cannot hear you, LifeStation Care Specialists will follow your personalized emergency contact instructions. What happens if I accidentally push the Help Button? Simply tell the Care Specialist that help is not needed. There are no additional charges for requests for help whether real or accidental. What if my LifeStation system requires service? A replacement system will be shipped at no cost to you. What if I move or go on vacation? You can easily unplug the system and take it with you. Simply notify us of your new location. Finding the LifeStation system has been an answer to our entire family s prayers. My mother is a very independent and strong-willed woman but her health has put so many limitations on her. Her knee needs to be replaced but she has other health issues that she has to deal with first. My brother, sister and I are always worried about her being home alone and she refuses to lose her independence of living on her own. So finding the LifeStation system has been an answer to our entire family s prayers. Your reputation and the supportive staff you have is amazing, they are so helpful, kind and thoughtful. Another thing that s amazing is how powerful the transmitter is and the long distances that it can pick up sound (your voice). Thank you for allowing my mom her independence and allowing us to feel at ease with it. Karen O., Pittsburgh, PA Can more than one person be protected at my home? Yes. You can order a Help Button for an additional user. How quickly can I get started? Once your order is placed, we will immediately ship a LifeStation system that you will receive in a few days. You will be able to set up the system yourself.

6 Get Started Today! Order Now and Save! $25.95 $ $ a month a month a month Billed Annually Quarterly Monthly FREE Shipping No long-term contract Cancel at any time No equipment charge No deposit and other fees Popular LifeStation Accessories Lock Box Allows caregivers and emergency responders to access your home when help is needed and you are unable to answer the door. Bathroom/Hallway Help Buttons Extra Help Buttons in bathrooms, hallways and bedrooms provide easy access in case of a fall or other emergency. Mobile Emergency Button A mobile emergency button fits in your pocket or purse and keeps you connected to emergency operators anywhere in the country. Additional Help Button An additional Help Button that allows another person in your home to use the system.

7 Enrollment Form Please call us at to enroll or mail this form in the postage paid envelope. Need help? Please call us (800) Mail to: 2 Stahuber Avenue Union, NJ Person Using System Customer Service Contact Include contact on emergency contact list First Name Last Name First Name Last Name Address 1 Address 1 Address 2 Address 2 City State Zip City State Zip Cross Street Mobile Phone Phone # Home Mobile Phone Work Home Ship To: Customer service contact Person using system Different address (fill in information) Name Address City/State/Zip Payment Method EFT (checking account see back) VISA MasterCard AMEX Discover Product Code Name on Card Credit Card Number Exp. Date (mm/yyyy) *CVV Code (3 or 4 digits) LifeStation Payment Options Additional Services Billed Annually $25.95 per month Lock Box $2.99 per month Bathroom/Hallway Wall Help Button 1 for $ per month Billed Quarterly $27.95 per month Extra Help Button $3.99 per month 2 for $3.29 each - per month Billed Monthly $29.95 per month Mobile Emergency Button $9.95 per month 3 for $2.99 each - per month 4 for $2.79 each - per month Customer Signature Print Name Date * CVV SECURITY CODE For VISA, Mastercard and Discover, look for a 3 digit non-embossed number printed on the signature panel on the back of the card. It immediately follows your credit card number. For American Express, look for a 4 digit non-embossed number printed above your credit card number on the front of your card. LF 219A LF 06/ /14

8 EFT Bill Pay Name Your Bank s Name Routing Number Account Number Routing Number Account Number LifeStation, Inc. is authorized to electronically deduct payments from the bank account listed above. This authorization can be canceled by me at any time by written notice to LifeStation. Signature Date