AnsweringStudentFAQtogettingstartedon HotmailBasedMicrosoftLive@edu WelcometoMicrosoftLive@edu WhatisMicrosoftLive@edu? MicrosoftLive@eduprovidesstudentsofCentenaryCollegeofLouisianawithasetoffree hostedcommunicationsandcollaborationservices,i.e.e mail.whenyousignupformicrosoft Live@edu,itwillserveasyourCentenaryCollegeofLouisianaemailaccount.Although Microsofthoststhee mail,centenarycollegeoflouisianamaintainscontrol.theemailsystem forthestudentsisbasedonwindowslivehotmailandco brandedwithcentenarycollegeof Louisiana. DoestheMicrosoftLive@eduincludecalendarandcontactmanagement? Yes,acalendar,anaddressbook,andcalendar sharingareincluded.windowslivehotmailalso supportsicalandmicrosoft ExchangeServers.Youcansendmeetingrequeststoe mail systemssupportingbothicalandmicrosoft ExchangeServerusersandviceversa,sothatyou ll alwaysbeintouch. WhatotherservicesareofferedfromMicrosoftLive@edu,beyonde mail? AftersigninguptoMicrosoftLive@eduyouwillhaveanactiveID.Itwillgiveyouaccesstoaset ofwindowsliveservices,allofwhichareopt inandfreeunlessotherwisenoted.herearejust afewservices: - OfficeLiveWorkspace:http://workspace.officelive.com/ - WindowsLiveMessenger:Greatforaudioandvideoconversationswithfriends,family, andcolleagues;multi userimfunctionalityforstudygroups,andsomuchmore For moreinfo,pleasevisithttp://get.live.com/messenger/overview. - WindowsLiveSpaces:Somanywaystousethisaspartofyourstudentlife.For example,youcancreatee profilesforprospectiveemployers.students,alumni,faculty, clubs,anddepartmentscanusespacestoshareinformation,photos,blogs,andmore. Formoreinfo,pleasevisithttp://home.services.spaces.live.com/. - WindowsLiveforMobileaccesstoIMande mail:studentscanaccesstheir@eduemailonvirtuallyanyweb enabledphone.formoreinformation,pleasevisit http://mobile.live.com/golive/.carriersmaychargeforwirelessdataservice. - WindowsLiveExpo:Buyandsellstuffwithinyourcampusandalumnicommunity.Post anadforfree,andcontrolwhocanseeit.browseforjobs,housing,andjustabout anythingelse.formoreinfo,pleasegotohttp://get.live.com/expo/overviewandview thewindowsliveexpodemos.
- WindowsLiveSkyDrive :5GBofpassword protectedonlinefilestorage http://get.live.com/betas/skydrive_betas - AccesstoWindowsLiveAPIstobuildyourowncustomapps:http://dev.live.com/ - Morenewstuffcomingallthetime:http://get.live.com/betas/home WhoiseligibleforMicrosoftLive@edu? CurrentstudentsenrolledatCentenaryCollegeofLouisiana. DoIneedtouseaWindowsPCorMicrosoftInternetExplorer? No.AlltheWeb basedservicesincludedinmicrosoftlive@educanbeaccessedfromwindows, Mac,orLinuxusingInternetExplorerorFirefox.Safariandotherbrowsersarealsosupported. MicrosofthasanOpenStandardsmentalitywiththisproductandwillcontinuetohavethe philosophyofofferingflexibilitytousers. ForSafariusers,MicrosoftoffersalighterversionofWindowsLiveHotmailwithminimal relianceonjavascript,butwiththesame5gbofstoragethateveryoneelsegets.firefox1.5+ usersthatuseamacwillexperienceheavyuseofjavascript,aswillusersofinternetexplorer. Microsofttestsagainstavarietyofwebbrowsersandsupportthemajorbrowsersacrossa varietyofoperatingsystemplatforms.internetexplorerfrom7.0downto5.5versions,the leadingversionsoffirefox(crossplatform)andsafari(crossplatform)aresupportedaswellas Opera.BasicallyanybrowsersupportedbyMSN orwindowsliveingeneralissupportedfor MicrosoftLive@edu.Wealsodobrowserdetectiontotunetheexperiencetheenduser receivesbasedonthebrowser scapabilities.
GettingStartedwithMicrosoftLive@edu? HowdoIsign up? IfyouareenrolledatCentenaryCollegeofLouisiana,youhavebeensignedup. Whatismyusernameandpassword? YourusernameisyourCentenaryusernameplus @my.centenary.edu (i.e., jdoe@my.centenary.edu).yourpasswordisinitiallysettoyourlastnameplusthelastfourdigits ofyoursocialsecuritynumber(i.e.,doe1234). WhyistheHumanInterfaceProof(HIP,the weird lettersthatyouareaskedtotype) challengeincludedinthesignupprocess? HumanInterfaceProofisthebitmapofweirdlettersthatmanysitesbringuptoverifythatthey aretalkingwithahumanandnotanautomatedsystem.ticketmasterusesthemallthetimeto helppreventpeoplefromwritingprogramsthatautomaticallypurchasetickets.weusethemto keeppeoplefromsettingupspamprogramsthroughwindowslivehotmail.thishipchallenge shouldonlytakeplaceonceformostusers.thisissomethingweareregularlyre evaluatingand workingtoimprove. StudentExperiencewithMicrosoftLive@edu WhyshouldIwanttouseMicrosoftLive@edu? MicrosoftLive@eduoffersyoufeaturesyoucanuseasyourprimaryaccount,andkeepitafter yougraduate. Hotmailisthemostusedwebmailserviceintheworld,soit salreadyfamiliartomanyof yourfriendsandfamily. 5GBinboxes.That splentyofspacetokeepthosebulkye mailmessagespackedwith pictures,videoclips,andthesispapers.youcansend14mbmessagesize,includingupto10 MBattachments,andupto50attachments.Youwillhave,spam andvirus filtering,a familiarweb basedinterfacewithfoldersandpreviewpane,accessviapop,andforwarding. TheprogramishostedonserversmanagedbyMicrosofttoprovidehighlevelsofreliability, spam filteringandperformance Inadditiontoe mail,thewindowslivecommunicationservicesincludemorethanjust email,suchasinstantmessaging,bloggingandwaystostoreandsharefilesusingpasswordprotectedspaces
ManyofyourclassmateswillbeusingthesetofWindowsLiveservices,soitwillbeefficient tousecalendarandothercollaborationtoolstocoordinatebothacademicandnonacademicactivities CanIsearchmyemail? Yes.Thereareavarietyofusefulandpowerful,searchingcapabilitiesavailablethroughtheweb andalsorichclients thewindowslivemailclientalsotakesadvantageofmicrosoft s operatingsystemsearchcapabilitiesforintegrateddesktopsearch. HowcanIsharecalendarwithothers?Doesthecalendarhave free/busy lookup? YoucanaccesspublishedcalendarsthroughiCalendarandalsopublishyourcalendarforother userstoseeaswell(andcontroltheamountofdetailvisible).alllocaloutlookcalendar capabilitiesarealsoavailablethroughtheuseoftheoutlookconnectorprovidedfreeto WindowsLiveHotmailusers. Whathappenstomye mailaccountwhenigraduate? OneadvantageofMicrosoftLive@eduisthatyouwon'thavetoabandonorexportyouremail, contacts,orcalendaritemswhenyougraduatefromcentenarycollegeoflouisiana.youcan continuetousemicrosoftlive@eduservicesafteryougraduateifyouwish.onceyouareno longerafull timestudentatcentenarycollegeoflouisiana,thestandardwindowslivehotmail advertisingwillappearintheinterfaceforyouremail,calendar,etc.ifyoudon'tloginfor180 days,anymailmessagesstoredonthemicrosoftlive@eduserverwillbedeleted,butthe accountitselfwillremain.ifyouloginaftera180 daylapse,youcanresumeusingemail servicesbutallyouroldmessageswillbegone. Dothesee mailaccountseverexpire? Ifyoudon tlogintoyoure mailthatincludeads(forexamplealumni)atleastonceevery180 daysthecontentsofyourinboxwillbedeleted.however,theaccountitselfwillremain,andthe inboxwillgenerateanewontheuser snextauthentication.formoststudente mailwhereads aresuppressed,inboxcontentswillbedeletedafter180daysofinactivity. UsingMicrosoftLive@edu:Technicalinformation,how to,andsupport HowdoIcheckmymailusingMicrosoftLive@edu? OnceyouhavecreatedyourMicrosoftLive@edu,youcanlogintoitathttp://mail.live.comor clickthewindowslivewebmaillinkonthecentenarycollegeoflouisianahomepage.
PleasenotethatthislinkwilldirectyoutothemainLiveMaillogonpage.Youwillneedtoenter yourfullemailaddressasyourwindowsliveid e.g.studnet.name@institution.edu WhatifIforgetmypassword? Gotohttp://mail.live.comandclick Forgotmypassword CanIdisabletheWindowsLiveTodayScreen? Yes.IntheMailview,underOptions,thereisaradiobuttonthatallowstheusertoSkipthe Todaypageandgodirectlytomail.
HowmuchemailstoragespacedoIget? 5GBinboxes.That splentyofspacetokeepthosebulkye mailmessagespackedwithpictures, videoclips,andthesispapers. Whatisthemessage smaximumsize(includingattachments)? Youcansend14MBmessagesize,includingupto10MBattachments,andupto50 attachments. IsthereanyrestrictiononthemaximumnumberofemailsthatImaysendperday(for ex:canisendoneemailtoallthestudents)? TheonlylimitisthatuserscanonlysendOUTfromHotmail500mailsperday.Eachmailis essentiallyanaliasintheto,ccorbccline.thatmeansyoucansend100mailsto5peopleor5 messagesto100people,etc. Notethatemailssentbetweenusersintheschooldonotcountagainstthedailymaximum.Soa TAwhoneedstosendemailto3classesof250studentseachcansendall750emails,andthey donotcountagainstthe500maximum. HowcanIusemailclients,suchasThunderbirdandOutlook,withMicrosoft Live@edu? Ifyouarealreadyfamiliarwithhowtoconfigureamailclient,thegeneralsettingsare: IncomingMailServer: servername:pop3.live.com protocol:pop3,usingssl port:995 OutgoingMailServer: servername:smtp.live.com protocol:smtp,usingssl port:25 Username:enteryourfullemailaddress(FirstLetterFullLastName@my.centenary.edu) CanIcheckmyemailusingmymobilephone? Yes.ThereareatwowaystocheckyourWindowsLiveHotmailusinganInternet enabled mobilephone: 1. Usingamailclientonyourphone Ifyourmobilephonehasamailclientinstalled,youcan configureittocheckyourwindowslivehotmailviaapopconnection,usingthesettings above.note:werecommendusingthe"leavemessagesonserver"optionifyourclient
supportsit.ifyoudonotusethissetting,yourmessageswilldownloadonyourphoneand beremovedfromtheserver.clickhereforinformationonwindowsmobilephones: http://mobile.live.com/golive/ 2. Usingyourphone'swebbrowser Ifyourmobilephonehasawebbrowser,pointitto http://mobile.live.com/portal/.thisportalincludesawebmailinterfaceoptimizedfor mobiledevices.youcansigninwithyourwindowsliveidandpassword. Howdoesthecalendarsystemsynchronizewithmobiledevices? Calendarsynctomobiledevicesissupportedinavarietyofway.First,ifthemobiledeviceuses WindowsMobile,MicrosoftprovidesaclientthatprovidesaccesstoWindowsLivedataover theairandalsosynchronizesthroughactivesync orthewindowsmobiledevicecenterin WindowsVista.Additionally,thereareanumberofothersynchronizationproductsavailable tosyncdatatomobiledevicesonwindows(andfordifferentcalendarapplications)andalsoon otheroperatingsystems.withourstandardssupportuserswillbeabletosynctheirwindow Livecalendaronawidevarietyofavailablemobiledevices. HowdoIgetalertsonmycellphone? YoucansignupfortextalertsfromtheWindowsLiveAlertsservice http://alerts.live.com/alerts/ (Recipientsmaybeachargedafeebytheirmobileprovidertoreceivemessages.) Security,PrivacyandSpamManagement HowDoesMicrosoftLive@eduhandlespam? ThereareanumberofmethodologiestocombatspamontheWindowsLiveHotmailplatform. SmartScreen Technologylearnstodetectspambasedonyoureportingspaminyourinbox. SenderIDFrameworkmatchesthesender semailaddressagainsttheiripaddresstoprotect againstspoofing.about95%ofallspamand99%ofimage basedspamareblocked.while spamtraffichasincreased40%acrosstheinternet,hotmailspamisdown80%overthepast yearthankstotheworkofourspam fightingteamandtechnologies. Ifusingthewebinterface,alle mailundergoesaviruscheck/scan.however,sincetheanti virus toolsareserverside,thisdoesnotapplyifyouusepop.seehttp://postmaster.hotmail.com/ formoredetails. DoIhavetheabilitytocontrolanti spamoptions,forexample,trainingthesystem whatisspam?
Yes,youcanhavetheopportunitytoidentifycertaine mailsassafeversusunsafe,andhotmail also learns basedonuseractionstomarkspam.furthermore,youcansetindividualjunkmail folderrules,blocklists,andsafelists. CanIperformmessagefilteringfromthewebmailinterface? Yes,absolutely.Thiscapabilityisavailableundertheoptionsettingprocessforeachindividual emailuserinthewebinterface.wealsocommentthatbecauseofourrichclientsupport throughwindowslivemailoroutlooktheuseralsohasaccesstotheadditionalcapabilities providedbythoseclients. Isthereanabilityto trust and block anemailaddressdirectlyfromthewebmail interface? Yes.Wesupportallowedandblockedusersinourinterfacesviathewebandalsoinrichclients suchaswindowslivemailandoutlook. Pleaseexplainhowdataisphysicallysecured.Forexample:Isthedatacenterlocked downtoauthorizedindividuals?areemailsencryptedonlocaldisk? DataisstoredonMicrosoftserverswhereallthecommonMicrosoftpracticesforsecurityare followed.microsoftdoesthoroughsecuritytesting;microsofthasthirdpartiesdopenetration testing;microsoftusesbestpracticestomaximizesecurityoftheserversandpreventionof unauthorizednetworkaccess;microsoftonlyallowsselectpersonnelwithapprovedclearance tohaveaccesstothelivesite. WillsomeonefromMicrosoftbereadingmyemail? No,Microsoftwillnotreadyouremail.SeeMicrosoft sstatementsonthisat http://privacy.microsoft.com/en us/default.aspxandhttp://privacy.microsoft.com/enus/fullnotice.aspx.whileanautomatedprocessindexesyouremailcontentforfastsearch retrieval,nohumansatmicrosoftwillbelookingatyouremail. WillMicrosofthavetheabilitytoinvestigatetheaccountsthattheyareproviding throughthemicrosoftlive@eduprogram? Byopeningandusingyouraccount,youagreeandconsentthatCentenaryCollegeofLouisiana mayaccessyouraccountforadministrativeandotherpurposessuchaspasswordresetsand compliancewithuniversitypoliciesgoverningthisservice.thismayrequiremicrosofttoaccess anddisclosetocentenarycollegeoflouisianaanyinformationstoredwithintheaccount. DoesMicrosoftshareorsellmycontactinformationwiththirdparties? No,wedon tshareorsellanycontactinformationunlessyouoptin.thisiscoveredin Microsoft comprehensiveprivacyanddisclosurepolicieswhichareavailablenotonlyto MicrosoftLive@eduparticipantsbuttoallusersofMicrosoft sonlineservices.see www.microsoft.com/privacy