Barracuda Spam Firewall User s Guide
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1 Barracuda Spam Firewall User s Guide 1
2 Managing your Quarantine Inbox This chapter describes how you can check your quarantined messages, classify messages as spam and not spam, and modify your user preferences using the Barracuda Spam Firewall interface. This chapter contains the following topics: Receiving Messages from the Barracuda Spam Firewall in the next section. Using the Quarantine Interface on page 4. Changing your User Preferences on page 6. Using Microsoft Outlook and Lotus Notes to Classify Messages on page 9. Receiving Messages from the Barracuda Spam Firewall The Barracuda Spam Firewall sends you the following two types of messages: Greeting Message Spam Quarantine Summary Report Greeting Message The first time the Barracuda Spam Firewall quarantines an intended for you, the system sends you a greeting message with a subject line of User Quarantine Account Information. The greeting message co ntains the follo win g information: Welcome to the Barracuda Spam Firewall. This message contains the information you will need to access your Spam Quarantine and Preferences. Your account has been set to the following username and password: Username: <your address> Password: <your default password> Access your Spam Quarantine directly using the following link: The Barracuda Spam Firewall automatically provides your login information (username and password) and the link to access the quarantine interface. You should save this because future messages from the system do not contain your login information. Managing your Quarantine Inbox 3
3 Quarantine Summary Report The Barracuda Spam Firewall sends you a daily quarantine summary report so you can view the quarantined messages you did not receive. From the quarantine summary report you can also add messages to your whitelist, delete messages, and have messages delivered to your inbox. The following figure shows an example of a quarantine summary report. Using the Quarantine Interface At the end of every quarantine summary report is a link to the quarantine interface where you can set additional preferences and classify messages as spam and not spam. Logging into the Quarantine Interface To log into your quarantine interface: 1. Click the link provided at the bottom of the Quarantine Summary Report (displayed above). Result: The login page appears. 2. Enter your username and password, and click Login. Your login information resides in the greeting message sent to you from the Barracuda Spam Firewall.
4 4 Barracuda Spam Firewall User s Guide
5 Using the Quarantine Interface Managing your Quarantine Inbox After logging into the quarantine interface, select the QUARANTINE INBOX tab to view a list of your quarantined messages. When you first start using the quarantine interface, you should view this list on a daily basis and classify as many messages as you can. The Barracuda Spam Firewall has a learning engine that learns how to deal with future messages based on the ones you classify as spam and not spam. The learning engine becomes more effective over time as you teach the system how to classify messages and as you set up rules based on your whitelist and blacklist. Clicking on an displays the message. The following table describes the actions you can perform from this pag e. Action Description Deliver Delivers the selected message to your standard inbox. Note: If you want to classify a message or add it to your whitelist, make sure to do so before delivering the message to your inbox. Once the Barracuda Spam Firewall delivers a message, it is removed from your quarantine list. Whitelist Adds the selected message to your whitelist so all future s from this sender are not quarantined unless the message contains a virus or banned attachment type. The Barracuda Spam Firewall adds the sending address exactly as it appears in the message to your personal whitelist. Note that some commercial mailings may come from one of several servers such a s mail3.abcbank.com, and a subsequent message may come from mail2.abcbank.com. See the section on managing your whitelists and blacklists for tips on specifying whitelists with greater effectiveness. Delete Deletes the selected message from your quarantine list. The main reason to delete messages is to help you keep track of which quarantine messages you have reviewed. Classify as Not Spam Classify as Spam You cannot recover messages you have deleted. Classifies the selected message as not spam. Note: Some bulk commercial may be considered useful by some users and spam by others. Instead of classifying bulk commercial , it may be more effective to add it to your whitelist (if you wish to receive such messages) or blacklist (if you prefer not to receive them). Classifies the selected message as spam. Managing your Quarantine Inbox 5
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